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CREATIVE
PROCESS
FROM ZERO TO HERO
IN 10 DAYS
PRELIMS
BEFORE YOU GET THE PROCESS STARTED
BOTTLE CREATIVE PROCESS 2
CHOOSE A TEAM WRITE A BRIEF MAKE YOUR STIMULUS
You don’t need lots of people to get lots of ideas.
Bring a team on board who will stay the whole way
through, who will be invested in the ideas.
You need;
A problem owner
(that’s you)
A facilitator
(who will focus on steering the process)
Four others
(who can form 2 x creative pairs later)
It can be fewer, it shouldn’t be more...
The client might not have given a creative brief.
They may have just shared a problem, and you think
that the solution is a creative-one.
So you’ll sometimes need to create the brief that the
client hasn’t.
That said, you may want to…
Tell the client that you think a creative solution is
needed.
Share your creative brief with the client before you
kick off the process
Or, wait until you are ready to knock their socks off
with your ideas.
Make a stimulus deck that ‘wanders away from’
the subject of the problem.
Doesn’t have to be a deck.
Could be an experience that you plan.
Could be some ‘excursions’, too….
Excursions are deliberately unrelated to the
problem. Like handing everyone a hockey stick
and asking them to think how this could connect
with the problem.
Or, bringing someone along to talk about robotics,
when the problem is about communicating
‘friendliness’.
Or someone to talk about coffee-roasting.
Or ikebana.
(you get the point, which is that there should be
no-point).
BACKGROUND
You’ve got 75 words to fill us in on
what has happened before that
will help set the scene for this
brief. (This is roughly what seventy
five words looks like. Not much
room, be succinct - remember
that there’s only so much people
can take-in.)
TARGET AUDIENCE
In short, who are the people this
idea needs to speak to?
What do they do and care about?
ELEVATOR PITCH
You have a short elevator ride to
convey the gist of the campaign –
go!
What’s the SINGLE thing someone
should take away?
INSIGHT
What have we discovered that
can help this brief? What is the
key piece of insight that will drive
the idea?
Lift from quant or qual research.
OBJECTIVES
What should the campaign
achieve (results)
and in what channels?
By when?
BRAND PERSONA
Using Bottle’s brand archetypes,
Have a go at identifying the 1 or 2
brand archetypes the client falls
into,
And explain their personality in
ten words.
MIND SHIFT
As a result, what do we want
audiences to
THINK
FEEL
DO
differently?
WHAT TO SAY &
HOW
Insert in no more than 30 words,
in the brand tone of voice that
conveys the message the
audience should take away.
CONSIDERATIONS
Include budget, and any other
practical details that impact
the output of the brief. Keep it to
essential facts only.
Add constraints - as well as
budget - theta we need to operate
within.
DEETS
Client name:
Date:
Owner:
Briefed:
Client presentation:
THE CREATIVE BRIEF
TO BE COMPLETED AND PRESENTED BY THE PROBLEM OWNER
BOTTLE CREATIVE PROCESS 3
CREATIVE PROCESS
WALKTHROUGH
WITH AN EXAMPLE BRIEF CALLED
‘WE’RE THE FRIENDLIEST BRAND IN THE WORLD’
1. STIMULUS .............................6
2. WISHING & BUILDS ........8
3. CLUSTERING .....................11
4. BASHING ............................13
5. PITCHING ..........................15
6. SELECTING .......................17
STIMULUS
TO MAKE CONNECTIONS, YOU NEED STUFF TO CONNECT*
*
1. STIMULUS
THE PROBLEM OWNER MAKES (AND SHARES) A DECK WITH
CONTENT THAT ‘WANDERS AWAY’ FROM THE PROBLEM.
EXAMPLE: FRIENDLINESS
Best Friends
Symbols of friendly
Friendly faces
Unfriendly
Friendly places
Data of friendly
When people talk, we tune out. After 10-15 secs, our minds
wander. We speak at 100 words/min, our brains process
900 words/min.
This gap is where ideas happen. It’s good - if - we capture
the associations, connections, thoughts.
And then we’re more likely to rejoin the subject, until our
mind wanders again.
IN AND OUT LISTENING
Wish WishConnection
Time
Talking
Attention
out
out
out
in
in
in
BOTTLE CREATIVE PROCESS 6
WISHING
SO ARE IDEAS, IN THEIR INFANCY, SO BE GENTLE*
*
2. WISHING
SHARE THESE AT THE START OF THE WISHES SESSION
(IT’S FOR THE FACILITATOR TO KEEP THEM ALIVE)
DEFER JUDGEMENT
You never know where a good idea is going to
come from. The key is make everyone feel like
they can say the idea on their mind and allow
others to build on it.
BUILDERS, NOT WRECKING BALLS
Being positive and building on the wishes of
others take some skill. In conversation, we
try to use “and” instead of “but.” Or, “ooh, that
makes me think...”.
WRITE AND DRAW
Write wishes down on Post-its and then put
them on a wall. Or draw it. Sometimes nothing
gets it across faster than drawing it.
BE WISHFUL
Wishes free us from the rational and can often
give rise to creative leaps. In thinking about
ideas that are wacky or out there we tend to
think about what we really want without the
constraint of ‘how?’
ONE SINGER, ONE SONG
You’re far more likely to build and make a
creative leap if everyone is paying full attention
to whoever is sharing their wishes.
GO FOR QUANTITY
Crank the wishes out quickly and build on the
best ones.
I wish... I wish...
I wish... I wish...
People had tails so they
could show how friendly
they are feeling
We could bottle the
fragrance of friendliness
We could make a giant
welcome mat out of
puppies
We could have a little
friend in our pocket
BOTTLE CREATIVE PROCESS 8
POST-UP & BUILD
After the stimulus, pause, capture your own wishes (not everything you’ve written will be
useful...but don’t discard something just because it’s ‘silly’, or you don’t really know what it
might mean) - and let others build, if it inspires any builds (deferring judgement, which includes
saying “nice idea”)
BUILD BUILD
I wish... Makes me
wish...
Makes me
wish...We could have a little
friend in our pocket We could make a
tamagotchi
There was an app
that responded to how
friendly you are
BOTTLE CREATIVE PROCESS 9
CLUSTERING
*
KEEP THE WEIRD, IT MIGHT BECOME WONDERFUL*
3. CLUSTERING
PROBLEM OWNER (OR FACILITATOR) - CREATE CLUSTERS OF
WISHES, AND NAME THEM. THEN ALLOCATE A CLUSTER, OR
TWO - TO EACH CREATIVE TEAM
MAKE A NEW PRODUCT
TEAM A TEAM B
MAKE IT VISIBLE
TRANSFORM
We could have a little
friend in our pocket
We could make a
giant welcome mat
We could bottle
friendliness
We could have a
friendly hour like a
happy hour
We could make traffic
wardens friendly
We could give everyone
a puppy
People had tails that
wag to show how
friendly they are
We could make a
friendly set of emojis
BOTTLE CREATIVE PROCESS 11
BASHING
*
ARGUE, CLASH, CHALLENGE AND HAVE A LAUGH*
4. BASHING
WORK ON YOUR CLUSTER OF IDEAS, INVESTIGATE WHAT
HAS BEEN DONE, WHAT TECH EXISTS, GOOGLE THE
BEJESUS OUT OF IT...
Use thinking tools and resources - like the deck of brilliance (deckofbrilliance.com)
BOTTLE CREATIVE PROCESS 13
PITCHING
*
HIGH-CONCEPT MEETS CONCRETE DO-ABILITY*
5. PITCHING
Make your idea ‘concrete’ using the 5ws and 1h - each one of these is its own little creative
opportunity to add value and meaning and distinctiveness to the idea
WHY		 this is a good idea
WHAT		 it is
WHO		 it would involve
WHEN		 you would do it
WHERE		 you would do it
HOW		 you would do it
EXAMPLE: EAU DE AMIE
WHY		 we have the formula for friendliness, and 		
			can share it
WHAT		 a bottle of perfume to our own formula that 	
			 makes people more friendly
WHO		 working with a ‘nose’ from one of the
			scent-houses
WHEN		 ?
WHERE		 try it out in Britain’s least friendly place
HOW		 street-sampling
TEAMS PRESENT TO THE PROBLEM OWNER
THEY’RE GOING TO JUDGE IT (YES, THIS IS WHERE IT GETS
A BIT JUDGE-Y)
BOTTLE CREATIVE PROCESS 15
SELECTING
*
THE VERDICT, PASS SENTENCE, DO THE TIME*
6. SELECTING
RATE THE IDEA OUT OF 10
• Where each point below ten is something you want / need to solve to make it right
• To meet the brief
• If it’s below 6, it’s not a good (enough) idea, discard it
Use the group to solve the ‘How to’ elements...
When you have finished solving the How To’s from the itemised response, choose the one or
two preferred ideas - sometimes a safekeeping idea, and a riskier one.
EXAMPLE: EAU DE AMIE 7/10
-1 HOW TO:		 make it work in the youtube channel
-1 HOW TO:		 make it work for new/different audiences
-1 HOW TO:		 make it work within the budget
BOTTLE CREATIVE PROCESS 17
FROM ZERO TO HERO, IN 10 DAYS
BOTTLE CREATIVE PROCESS 18
Client shares
a problem
Decide if
you think
a creative
solution is
needed
WISHING
(pg. 8)
BASHING
(pg. 13) Pair 1
PITCHING
(pg. 15) Pairs 1 & 2
Problem owner
Solving for feedback - from
‘tissue’ and SELECTING
‘Tissue’ back to
client
Final idea for
client sign-off
CLUSTERING
(pg. 11)
BASHING
(pg. 13) Pair 2
SELECTING
(pg. 17)
Creative pairs Whole team
Write Creative Brief (pg. 3)
Select team (pg. 2)
Create STIMULUS (pg. 6)
Schedule WISHING
(pg. 8) session
ABOUT 2 DAYS 2 OR 3 DAYS 2 OR 3 DAYS1 DAY 1 DAY

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Creative Process

  • 2. PRELIMS BEFORE YOU GET THE PROCESS STARTED BOTTLE CREATIVE PROCESS 2 CHOOSE A TEAM WRITE A BRIEF MAKE YOUR STIMULUS You don’t need lots of people to get lots of ideas. Bring a team on board who will stay the whole way through, who will be invested in the ideas. You need; A problem owner (that’s you) A facilitator (who will focus on steering the process) Four others (who can form 2 x creative pairs later) It can be fewer, it shouldn’t be more... The client might not have given a creative brief. They may have just shared a problem, and you think that the solution is a creative-one. So you’ll sometimes need to create the brief that the client hasn’t. That said, you may want to… Tell the client that you think a creative solution is needed. Share your creative brief with the client before you kick off the process Or, wait until you are ready to knock their socks off with your ideas. Make a stimulus deck that ‘wanders away from’ the subject of the problem. Doesn’t have to be a deck. Could be an experience that you plan. Could be some ‘excursions’, too…. Excursions are deliberately unrelated to the problem. Like handing everyone a hockey stick and asking them to think how this could connect with the problem. Or, bringing someone along to talk about robotics, when the problem is about communicating ‘friendliness’. Or someone to talk about coffee-roasting. Or ikebana. (you get the point, which is that there should be no-point).
  • 3. BACKGROUND You’ve got 75 words to fill us in on what has happened before that will help set the scene for this brief. (This is roughly what seventy five words looks like. Not much room, be succinct - remember that there’s only so much people can take-in.) TARGET AUDIENCE In short, who are the people this idea needs to speak to? What do they do and care about? ELEVATOR PITCH You have a short elevator ride to convey the gist of the campaign – go! What’s the SINGLE thing someone should take away? INSIGHT What have we discovered that can help this brief? What is the key piece of insight that will drive the idea? Lift from quant or qual research. OBJECTIVES What should the campaign achieve (results) and in what channels? By when? BRAND PERSONA Using Bottle’s brand archetypes, Have a go at identifying the 1 or 2 brand archetypes the client falls into, And explain their personality in ten words. MIND SHIFT As a result, what do we want audiences to THINK FEEL DO differently? WHAT TO SAY & HOW Insert in no more than 30 words, in the brand tone of voice that conveys the message the audience should take away. CONSIDERATIONS Include budget, and any other practical details that impact the output of the brief. Keep it to essential facts only. Add constraints - as well as budget - theta we need to operate within. DEETS Client name: Date: Owner: Briefed: Client presentation: THE CREATIVE BRIEF TO BE COMPLETED AND PRESENTED BY THE PROBLEM OWNER BOTTLE CREATIVE PROCESS 3
  • 4. CREATIVE PROCESS WALKTHROUGH WITH AN EXAMPLE BRIEF CALLED ‘WE’RE THE FRIENDLIEST BRAND IN THE WORLD’ 1. STIMULUS .............................6 2. WISHING & BUILDS ........8 3. CLUSTERING .....................11 4. BASHING ............................13 5. PITCHING ..........................15 6. SELECTING .......................17
  • 5. STIMULUS TO MAKE CONNECTIONS, YOU NEED STUFF TO CONNECT* *
  • 6. 1. STIMULUS THE PROBLEM OWNER MAKES (AND SHARES) A DECK WITH CONTENT THAT ‘WANDERS AWAY’ FROM THE PROBLEM. EXAMPLE: FRIENDLINESS Best Friends Symbols of friendly Friendly faces Unfriendly Friendly places Data of friendly When people talk, we tune out. After 10-15 secs, our minds wander. We speak at 100 words/min, our brains process 900 words/min. This gap is where ideas happen. It’s good - if - we capture the associations, connections, thoughts. And then we’re more likely to rejoin the subject, until our mind wanders again. IN AND OUT LISTENING Wish WishConnection Time Talking Attention out out out in in in BOTTLE CREATIVE PROCESS 6
  • 7. WISHING SO ARE IDEAS, IN THEIR INFANCY, SO BE GENTLE* *
  • 8. 2. WISHING SHARE THESE AT THE START OF THE WISHES SESSION (IT’S FOR THE FACILITATOR TO KEEP THEM ALIVE) DEFER JUDGEMENT You never know where a good idea is going to come from. The key is make everyone feel like they can say the idea on their mind and allow others to build on it. BUILDERS, NOT WRECKING BALLS Being positive and building on the wishes of others take some skill. In conversation, we try to use “and” instead of “but.” Or, “ooh, that makes me think...”. WRITE AND DRAW Write wishes down on Post-its and then put them on a wall. Or draw it. Sometimes nothing gets it across faster than drawing it. BE WISHFUL Wishes free us from the rational and can often give rise to creative leaps. In thinking about ideas that are wacky or out there we tend to think about what we really want without the constraint of ‘how?’ ONE SINGER, ONE SONG You’re far more likely to build and make a creative leap if everyone is paying full attention to whoever is sharing their wishes. GO FOR QUANTITY Crank the wishes out quickly and build on the best ones. I wish... I wish... I wish... I wish... People had tails so they could show how friendly they are feeling We could bottle the fragrance of friendliness We could make a giant welcome mat out of puppies We could have a little friend in our pocket BOTTLE CREATIVE PROCESS 8
  • 9. POST-UP & BUILD After the stimulus, pause, capture your own wishes (not everything you’ve written will be useful...but don’t discard something just because it’s ‘silly’, or you don’t really know what it might mean) - and let others build, if it inspires any builds (deferring judgement, which includes saying “nice idea”) BUILD BUILD I wish... Makes me wish... Makes me wish...We could have a little friend in our pocket We could make a tamagotchi There was an app that responded to how friendly you are BOTTLE CREATIVE PROCESS 9
  • 10. CLUSTERING * KEEP THE WEIRD, IT MIGHT BECOME WONDERFUL*
  • 11. 3. CLUSTERING PROBLEM OWNER (OR FACILITATOR) - CREATE CLUSTERS OF WISHES, AND NAME THEM. THEN ALLOCATE A CLUSTER, OR TWO - TO EACH CREATIVE TEAM MAKE A NEW PRODUCT TEAM A TEAM B MAKE IT VISIBLE TRANSFORM We could have a little friend in our pocket We could make a giant welcome mat We could bottle friendliness We could have a friendly hour like a happy hour We could make traffic wardens friendly We could give everyone a puppy People had tails that wag to show how friendly they are We could make a friendly set of emojis BOTTLE CREATIVE PROCESS 11
  • 13. 4. BASHING WORK ON YOUR CLUSTER OF IDEAS, INVESTIGATE WHAT HAS BEEN DONE, WHAT TECH EXISTS, GOOGLE THE BEJESUS OUT OF IT... Use thinking tools and resources - like the deck of brilliance (deckofbrilliance.com) BOTTLE CREATIVE PROCESS 13
  • 15. 5. PITCHING Make your idea ‘concrete’ using the 5ws and 1h - each one of these is its own little creative opportunity to add value and meaning and distinctiveness to the idea WHY this is a good idea WHAT it is WHO it would involve WHEN you would do it WHERE you would do it HOW you would do it EXAMPLE: EAU DE AMIE WHY we have the formula for friendliness, and can share it WHAT a bottle of perfume to our own formula that makes people more friendly WHO working with a ‘nose’ from one of the scent-houses WHEN ? WHERE try it out in Britain’s least friendly place HOW street-sampling TEAMS PRESENT TO THE PROBLEM OWNER THEY’RE GOING TO JUDGE IT (YES, THIS IS WHERE IT GETS A BIT JUDGE-Y) BOTTLE CREATIVE PROCESS 15
  • 16. SELECTING * THE VERDICT, PASS SENTENCE, DO THE TIME*
  • 17. 6. SELECTING RATE THE IDEA OUT OF 10 • Where each point below ten is something you want / need to solve to make it right • To meet the brief • If it’s below 6, it’s not a good (enough) idea, discard it Use the group to solve the ‘How to’ elements... When you have finished solving the How To’s from the itemised response, choose the one or two preferred ideas - sometimes a safekeeping idea, and a riskier one. EXAMPLE: EAU DE AMIE 7/10 -1 HOW TO: make it work in the youtube channel -1 HOW TO: make it work for new/different audiences -1 HOW TO: make it work within the budget BOTTLE CREATIVE PROCESS 17
  • 18. FROM ZERO TO HERO, IN 10 DAYS BOTTLE CREATIVE PROCESS 18 Client shares a problem Decide if you think a creative solution is needed WISHING (pg. 8) BASHING (pg. 13) Pair 1 PITCHING (pg. 15) Pairs 1 & 2 Problem owner Solving for feedback - from ‘tissue’ and SELECTING ‘Tissue’ back to client Final idea for client sign-off CLUSTERING (pg. 11) BASHING (pg. 13) Pair 2 SELECTING (pg. 17) Creative pairs Whole team Write Creative Brief (pg. 3) Select team (pg. 2) Create STIMULUS (pg. 6) Schedule WISHING (pg. 8) session ABOUT 2 DAYS 2 OR 3 DAYS 2 OR 3 DAYS1 DAY 1 DAY