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Assessment Journey: a programme to provide
a seamless and improved assessment
experience for staff and students
Brian Irwin, Jon Childs and Stuart Hepplestone
(Sheffield Hallam University, UK)
About this session
• By the end of this session, participants will:
– learn how the Assessment Journey Programme at Sheffield Hallam University is delivering a
seamless and improved assessment experience
– discover how Blackboard solutions are being exploited to implement the technological future
state for online management of assessment
– consider the challenges faced when implementing an ‘assessment journey’ to enhance the
educational experience and improve institutional effectiveness of assessment
2
About Sheffield Hallam University
• 6th largest university in the UK
• Over 31,500 students (24,600 undergraduate and
6,900 postgraduate students)
• Over 2,150 academic staff
• 4 teaching faculties covering 18 academic
departments
3
Assessment Journey Programme
• Supports the University Strategy by delivering a consistent, seamless and improved
assessment experience for students and staff supported by efficient and integrated processes
and systems
• Will provide a joined-up, end-to-end assessment lifecycle, supported by the use of
technology, to:
– deliver clear and accessible guidance and information around assessment design, marking and feedback
– provide a student course-wide view of upcoming, and results of completed, assessments (assessment
portal)
– submit, and receipt the submission of, coursework online
– publish feedback and grades online
– deliver an integrated model for single mark entry
• Delivered over 3 years
• Two main projects: Assessment Design and Delivery (ADD); and Online Management of
Assessment (OMA)
4
Assessment vision and lifecycle
5
Assessment is recognised as an integral part of the
University strategy
Assessments are designed around clear learner focused
principles
Expectations for assessment are clearly set around what is
required, how work will be assessed and when this will be
submitted
The assessment experience for students and staff is clear and
coherent, providing integrated processes and one point of
access for assessment related information
Students will primarily submit work online and will have
access to all feedback and their marks, online from a single
point of access
Feedback tools and resources are made available that
support staff to generate useful feedback for students
quickly and consistently
Marking criteria and practice is clear, fair and transparent
Assessment processes are effective and efficient and
activities are automated as far as possible
There is single mark entry and a single authoritative data
source for marks and assessment data
Systems and processes should be intuitive and guide
students, academic and professional services staff through
the entire assessment cycle
Lifecycle adapted from, and attributed to,
JISC and Manchester Met
Timescales for implementation
6
Academic Year 2015/16
Formal introduction of the Assessment Design and
Delivery Framework across the University: this will
be implemented in advance of any formal policy on
online submission and feedback to enable staff to
align assessment practice with the framework's
guidance and move towards managing assessment
online.
Academic Year 2016/17
Implement online management of assessment
including submission and feedback to levels 4 and 7
(plus existing/early adopters for levels 5 and 6).
Academic Year 2017/18
Implement to all other levels.
One programme, two projects
*'It is clear that the programme should consider the pedagogic perspective
of assessment design and delivery as well as the system and process
elements of assessment change. To do this and consider the holistic
assessment lifecycle, the programme will deliver two mains strands of
change: transitional technological change supporting the University to
move towards a consistent model of online management of assessment, in
parallel with work on assessment design, practice and delivery. To be
successful, the balance between these two strands is a key consideration'
*Excerpt from the Assessment Journey Programme business case:
7
The Projects - Assessment Design and Delivery (ADD)
• The Assessment Design and Delivery Project will deliver:
– an ‘Assessment Essentials’ framework for staff to assist in the effective design and
delivery of assessment, illustrated with case studies –
http://go.shu.ac.uk/assessmentessentials
– an ‘Assessment4Students’ framework for students providing guidance on
assessment design, submission and feedback on work
– Case studies
– Engagement with staff
8
The Projects - Online Management of Assessment (OMA)
• The Online Management of Assessment Project will deliver:
– deliver the policy, process and technology to provide an integrated model to
support online submission, marking and feedback, and online mark entry and
systematic updating of the student record system
– deliver an integrated assessment scheduling and diary system to communicate
assessment deadlines and extensions, and a single ‘portal’ for students and staff to
access assessment information relating to their areas of study
9
Assessment lifecycle from an OMA perspective
• Major points of activities:
– setting up assessment data
– providing students with an assessment overview
– submitting work (online where possible)
– originality checking (e.g. Turnitin/SafeAssign)
– marking (however lecturers wish to)
– feedback (online)
– moderation (online)
– transfer of marks from Blackboard to SITS
– reassessment where needed
10
OMA technical model
11
Online receipting
• Customised Advanced
Receipting Building Block
– student automatically
receives email
confirmation of
submission
– copies of receipts issued
stored in Content
Collection
• Delivered quickly, summer
2015
12
Print to mark
• next business day print and delivery service provided for academic staff who do
not wish to read student work on-screen
• uses Grade Centre-generated Assignment File Download zip file
• the academic submits the zip file in a form that goes to the Print Unit
• the .txt files in the zip file is used as a cover sheet
13
Integrated text-matching
• some desire for all text-based submissions to be checked for originality
• piloting SafeAssign to enable a single point of submission and access to
originality reports at the point of marking
14
Media-based submissions
• The norm is for students to submit work online via Blackboard Assignments
• Exploring use of Medial (new Helix) to support submission of media-based
assessments and return of media-based feedback
• Challenges around other large file types, non-media
15
Batch upload of marks and feedback file attachments
• Evaluating Blackboard’s Marks and Feedback tool to bulk upload marks and
electronic feedback files to the Grade Centre
16
Marks transfer from Blackboard to our SIS (Tribal SITS)
• Grades Journey integration models available:
• LIS 2.0
– ‘out of the box’ solution to automate creation of grade transfer columns enabling approval
and extraction of grades from Blackboard for processing by SITS
• Enhanced:
– flat file transfer allows bespoke customisation (e.g. creation of Assignment submission points)
17
Mark transfer – set up and mapping of columns
• Exploring Blackboard’s Marks Approval and Transfer process to harvest marks
from Blackboard into SITS:
1. transfer columns automatically created based on assessment data held in SITS
2. transfer columns (weighted totals) edited and grade columns mapped against them
18
Mark transfer – giving approval to transfer
3. approval and transfer of marks at:
...course level ...assessment/task level...
...or student level
19
but no indication of
the individual marks
being approved for
extraction
The challenges: Grades Journey LIS 2.0 integration
• merged enrolments
(parent/child)
• reassessment -
incomplete solution
• linking of mark and
transfer columns
• support for non-
numerical marks
• manual creation of
Assignments, etc.
20
The challenges: Enhanced/bespoke non-LIS 2.0 solution
21
• merged enrolments
(parent/child)
• continued/delayed
reassessment
• linking of mark and
transfer columns
where nothing set
up by integration
• support for non-
numerical marks
• more bespoke
development
potentially for us
Student view of assessments across the course
22
Other key developments
• Assessment portal:
– further building on the student view to incorporate staff
• Offline Receipting:
– for work that cannot be submitted online to be consistent with receipting of online
submissions
– Blackboard Consulting building for us
• Marking work electronically:
– student work annotated electronically using Crocodoc or feedback given using Rubrics,
alternatively downloaded for generating comments and feedback offline
– case studies around the options
• External moderation:
– external examiners to be given access to work and marks through Blackboard
– deciding level of access to give external examiners
• Reporting
– are our targets being met?
23
Thank you. Any questions?
Contact:
Brian Irwin – B.Irwin@shu.ac.uk, @brianirwin
Jon Childs – J.Childs@shu.ac.uk
Stuart Hepplestone – S.J.Hepplestone@shu.ac.uk
24

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TLC2016 - Assessment Journey: a programme to enhance the educational experience and institutional effectiveness

  • 1. Assessment Journey: a programme to provide a seamless and improved assessment experience for staff and students Brian Irwin, Jon Childs and Stuart Hepplestone (Sheffield Hallam University, UK)
  • 2. About this session • By the end of this session, participants will: – learn how the Assessment Journey Programme at Sheffield Hallam University is delivering a seamless and improved assessment experience – discover how Blackboard solutions are being exploited to implement the technological future state for online management of assessment – consider the challenges faced when implementing an ‘assessment journey’ to enhance the educational experience and improve institutional effectiveness of assessment 2
  • 3. About Sheffield Hallam University • 6th largest university in the UK • Over 31,500 students (24,600 undergraduate and 6,900 postgraduate students) • Over 2,150 academic staff • 4 teaching faculties covering 18 academic departments 3
  • 4. Assessment Journey Programme • Supports the University Strategy by delivering a consistent, seamless and improved assessment experience for students and staff supported by efficient and integrated processes and systems • Will provide a joined-up, end-to-end assessment lifecycle, supported by the use of technology, to: – deliver clear and accessible guidance and information around assessment design, marking and feedback – provide a student course-wide view of upcoming, and results of completed, assessments (assessment portal) – submit, and receipt the submission of, coursework online – publish feedback and grades online – deliver an integrated model for single mark entry • Delivered over 3 years • Two main projects: Assessment Design and Delivery (ADD); and Online Management of Assessment (OMA) 4
  • 5. Assessment vision and lifecycle 5 Assessment is recognised as an integral part of the University strategy Assessments are designed around clear learner focused principles Expectations for assessment are clearly set around what is required, how work will be assessed and when this will be submitted The assessment experience for students and staff is clear and coherent, providing integrated processes and one point of access for assessment related information Students will primarily submit work online and will have access to all feedback and their marks, online from a single point of access Feedback tools and resources are made available that support staff to generate useful feedback for students quickly and consistently Marking criteria and practice is clear, fair and transparent Assessment processes are effective and efficient and activities are automated as far as possible There is single mark entry and a single authoritative data source for marks and assessment data Systems and processes should be intuitive and guide students, academic and professional services staff through the entire assessment cycle Lifecycle adapted from, and attributed to, JISC and Manchester Met
  • 6. Timescales for implementation 6 Academic Year 2015/16 Formal introduction of the Assessment Design and Delivery Framework across the University: this will be implemented in advance of any formal policy on online submission and feedback to enable staff to align assessment practice with the framework's guidance and move towards managing assessment online. Academic Year 2016/17 Implement online management of assessment including submission and feedback to levels 4 and 7 (plus existing/early adopters for levels 5 and 6). Academic Year 2017/18 Implement to all other levels.
  • 7. One programme, two projects *'It is clear that the programme should consider the pedagogic perspective of assessment design and delivery as well as the system and process elements of assessment change. To do this and consider the holistic assessment lifecycle, the programme will deliver two mains strands of change: transitional technological change supporting the University to move towards a consistent model of online management of assessment, in parallel with work on assessment design, practice and delivery. To be successful, the balance between these two strands is a key consideration' *Excerpt from the Assessment Journey Programme business case: 7
  • 8. The Projects - Assessment Design and Delivery (ADD) • The Assessment Design and Delivery Project will deliver: – an ‘Assessment Essentials’ framework for staff to assist in the effective design and delivery of assessment, illustrated with case studies – http://go.shu.ac.uk/assessmentessentials – an ‘Assessment4Students’ framework for students providing guidance on assessment design, submission and feedback on work – Case studies – Engagement with staff 8
  • 9. The Projects - Online Management of Assessment (OMA) • The Online Management of Assessment Project will deliver: – deliver the policy, process and technology to provide an integrated model to support online submission, marking and feedback, and online mark entry and systematic updating of the student record system – deliver an integrated assessment scheduling and diary system to communicate assessment deadlines and extensions, and a single ‘portal’ for students and staff to access assessment information relating to their areas of study 9
  • 10. Assessment lifecycle from an OMA perspective • Major points of activities: – setting up assessment data – providing students with an assessment overview – submitting work (online where possible) – originality checking (e.g. Turnitin/SafeAssign) – marking (however lecturers wish to) – feedback (online) – moderation (online) – transfer of marks from Blackboard to SITS – reassessment where needed 10
  • 12. Online receipting • Customised Advanced Receipting Building Block – student automatically receives email confirmation of submission – copies of receipts issued stored in Content Collection • Delivered quickly, summer 2015 12
  • 13. Print to mark • next business day print and delivery service provided for academic staff who do not wish to read student work on-screen • uses Grade Centre-generated Assignment File Download zip file • the academic submits the zip file in a form that goes to the Print Unit • the .txt files in the zip file is used as a cover sheet 13
  • 14. Integrated text-matching • some desire for all text-based submissions to be checked for originality • piloting SafeAssign to enable a single point of submission and access to originality reports at the point of marking 14
  • 15. Media-based submissions • The norm is for students to submit work online via Blackboard Assignments • Exploring use of Medial (new Helix) to support submission of media-based assessments and return of media-based feedback • Challenges around other large file types, non-media 15
  • 16. Batch upload of marks and feedback file attachments • Evaluating Blackboard’s Marks and Feedback tool to bulk upload marks and electronic feedback files to the Grade Centre 16
  • 17. Marks transfer from Blackboard to our SIS (Tribal SITS) • Grades Journey integration models available: • LIS 2.0 – ‘out of the box’ solution to automate creation of grade transfer columns enabling approval and extraction of grades from Blackboard for processing by SITS • Enhanced: – flat file transfer allows bespoke customisation (e.g. creation of Assignment submission points) 17
  • 18. Mark transfer – set up and mapping of columns • Exploring Blackboard’s Marks Approval and Transfer process to harvest marks from Blackboard into SITS: 1. transfer columns automatically created based on assessment data held in SITS 2. transfer columns (weighted totals) edited and grade columns mapped against them 18
  • 19. Mark transfer – giving approval to transfer 3. approval and transfer of marks at: ...course level ...assessment/task level... ...or student level 19 but no indication of the individual marks being approved for extraction
  • 20. The challenges: Grades Journey LIS 2.0 integration • merged enrolments (parent/child) • reassessment - incomplete solution • linking of mark and transfer columns • support for non- numerical marks • manual creation of Assignments, etc. 20
  • 21. The challenges: Enhanced/bespoke non-LIS 2.0 solution 21 • merged enrolments (parent/child) • continued/delayed reassessment • linking of mark and transfer columns where nothing set up by integration • support for non- numerical marks • more bespoke development potentially for us
  • 22. Student view of assessments across the course 22
  • 23. Other key developments • Assessment portal: – further building on the student view to incorporate staff • Offline Receipting: – for work that cannot be submitted online to be consistent with receipting of online submissions – Blackboard Consulting building for us • Marking work electronically: – student work annotated electronically using Crocodoc or feedback given using Rubrics, alternatively downloaded for generating comments and feedback offline – case studies around the options • External moderation: – external examiners to be given access to work and marks through Blackboard – deciding level of access to give external examiners • Reporting – are our targets being met? 23
  • 24. Thank you. Any questions? Contact: Brian Irwin – B.Irwin@shu.ac.uk, @brianirwin Jon Childs – J.Childs@shu.ac.uk Stuart Hepplestone – S.J.Hepplestone@shu.ac.uk 24

Notas do Editor

  1. The development of a consistent assessment design and delivery framework should be considered as part of improving assessment for students. Clarity on assessments, particularly regarding what is to be assessed, when and how work will be assessed in our assessment delivery, is an important area to improve upon for students. Improving the visibility and understanding of the process around assessment and marking is also important. The need to have clear visibility and transparency of the protocols in place for assessment and marking is a further important element of the assessment experience and can help students to see these are equitable and fair
  2. • Moving towards a consistent policy and process of online submission, feedback and marks / grades is required if we are to meet the needs and expectations of our students. This is seen as highly desirable for students and there are significant benefits for the University around the adoption of this model. Professional services and academic staff also recognize the benefits of this approach. Whilst the submission of work and the provision of feedback online are very much desirable, consideration to how we move to online marking may be something where some flexibility is offered. This is the most contentious area within the online assessment model and a decision to the approach to roll this out and the level of flexibility allowed around online marking will need to be made. • Resolution of single mark entry is seen as a critical success factor by the University and as such, the work to resolve this issue should be seen as a priority within the programme. • Improvements to the systems and process that support the delivery of the assessment lifecycle are needed. Better integration of systems and processes is a key enabler to helping the University provide a seamless experience of assessment.
  3. SITS and Blackboard-based architecture. Additional reporting elements via the SHU 'data warehouse' Work is also dependent on more detailed assessment data being set up in SITS and integrated with Blackboard Main functions of the model will be developed in partnership with students and staff and will consider practice, policy, process and organisational design