WL Bank implemented process automation with Bizagi to go paperless and digitize decision making. They started with a small pilot process and scaled up to more complex processes over 12 months. This allowed WL Bank to become a fully paperless bank, improve decision making through expedited processes, and implement agile methodologies. The benefits included low risk proven during the pilot, compliance with German legislation by protecting customer data, meeting stakeholder expectations, and creating a culture of digital process innovation across the business. The advice is to start small, think big by introducing a process board and utilizing Bizagi consultants, and scale up over time.