A motivated, flexible professional with experience in IT and Telecommunications testing technologies. Held government clearance for Department of Energy (DOE), Department of the Defense (DOD) and Department of Homeland Security (DHS). Provide test planning, test execution, and test management and reporting to ensure software products and hardware solutions meet the specified requirements per client. User Experience and User Interface evaluation and Public Safety knowledge/experience. Proficient in the use and support of CDMA and GSM hardware and software applications. Strong interpersonal, analytical and customer service skills, performing to Service Level Agreement (SLA) performance levels. Investigating and resolving test, instrumentation and production issues cross-functionally with the Customers and Original Equipment Manufacturers ’(OEMs). Can-do attitude with strong work ethics. Ability to motivate team members and co-workers to achieve positive result and meet customer expectations.