1. Building A Better IT Highway
Keith Bradley
Senior EVP and President, North America
June 22, 2010
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2. Agenda
Logistics in the
E‐Fulfillment new selling model
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3. Ingram Micro Connects
Technology Buyers And Sellers
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4. …Serving The Global IT Industry
SMB To Enterprise
1K Fortune 1,000
Number of
companies 8K Large Business
(1,000+ employees)
Mid‐size Business
106K
(100‐999 employees)
Small Business
7.8M
(<100 employees)
37.4 M Home Office
75.0 M Consumer Households
(Non‐Home Office)
Source: US Market Pyramid ‐ IDC, 2008 Year‐End
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5. E-Commerce Growing
Faster Than Brick & Mortar
Q4 2008 on online SALES TAX
retailers up nearly 10% AVOIDANCE
TRANSPARENCY
CONVENIENCE
PRICE
Why? WIDER
SELECTION
ONLINE
RESEARCH
November/December
2009 Online sales up 4%
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6. The Opportunity
2009 2013
E‐Commerce Market $156 Billion $229 Billion
Outsourced Fulfillment $35 Billion $52 Billion
$2 Billion $4 Billion
3PL Service Fee to $3 Billion to $5 Billion
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7. Focus Segments > 10% CAGR
18%
14%
17% OTC Medicine and
Furniture Personal Care
11%
12%
Pet Supplies
Appliance and
Consumer Electronics Home Improvement
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8. ROIC Is Higher And
Product Moves Faster
Inventory in supply chain = Millions tied up in inventory weighing down ROIC in the distribution
$M (in‐transit) $M in 3PL Sites $M in Channel
Handling and Freight Cost Elements
Freight to Handling @
Mfg DC + Mfg DC + Freight to
Channel + Handling @
Channel DC + Freight to
End‐user
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9. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 000000_9