Body language

What is Body Language ?
● Bodylanguage is non-verbal communication
involving bodymovement.
● People in the workplace conveyagreat deal of
information without even speaking- through
“Gesturing" , posture, expressions, etc.

Body language includes the gestures,
postures, movements and expressions
that aperson usesto communicate.
7 % VERBAL (Conveyed
through words)
38 % VOCAL (intonation ,
pitch, pauses , etc)
55 % NON VERBAL (body
language)

Why is Body Language so
important?
● People remember more of
what they see than what
they hear.
● Long after ameeting, we
are likelyto have forgotten
the exact wordssomeone
used, but we mayretain a
vivid image ofthe same
person's facial expression.

What we are tryingto deliver through verbal
means might not be exactly similar to what we are
deliveringfrom our non-verbal means.

Believed
When verbal and nonverbal cues contradict one another,
the non-verbal cues are more likely to be believed.
Body Language Speaks Even When You Don't

•Facial expression
• Eye contact
• Gestures
•Posture and stance
•Space relationship
•Touch
BodyLanguage
KINESICS PROXEMICS HAPTICS

Kinesics
● It is the study of body movements to judge the inner
state of emotions expressed through different parts of
the body.
Expression
▪ Sideways Glance
▪ Steadyeye contact
▪ No eye contact
▪ Veiled eyes
Interpretation
Suspicion
Active listener
Disinterest
Boredom

Facial Expression
The face tells a lot about feelings. When you speak,
more than any other part of the body, your face will
communicate most clearly your attitudes, feelings
and emotions.

Eye contact
•
•
•
•
• Showingattention and
interest
Inviting and controlling
interaction
Domineering, threatening,
influencing others
Providingfeedback during
speech
Revealingattitudes
“Eyesare so transparent that through them one sees the soul.”
• Speakinginformation

Gestures
● Notice how you sit, how you stand, how you use you
hands and legs, what you do while talking to someone.
● All these indicate your Personality!

YOURSELF !
What you do might be interpreted in several ways,depending
on the settingand who you are talkingto.
Some common interpretations of body language and often
more effective waysto communicate with your body.

Body Language
NON-VERBAL BEHAVIOR INTERPRETATION
Confidence
Readiness, aggression
Boredom
Open, relaxed
Defensiveness
Dejection
Evaluation, thinking
Rejection, doubt, lying
Doubt, disbelief
Anger, frustration, apprehension
Brisk, erect walk
Standing with hands on hips
Sitting with legs crossed, foot kicking
slightly
Sitting, legs apart
Arms crossed on chest
Walking with hands in pockets,
shoulders hunched
Hand to cheek
Touching, slightly rubbing nose
Rubbing the eye
Hands clasped behind back
Locked ankles
Apprehension

Head resting in hand, eyes downcast Boredom
Rubbing hands Anticipation
Sitting with hands clasped behind
head, legs crossed
Confidence, superiority
Open palm Sincerity, openness, innocence
Pinching bridge of nose, eyes closed Negative evaluation
Tapping or drumming fingers Impatience
Pointing fingers Authoritative
Patting/fondling hair Lack of self-confidence; insecurity
Tilted head Interest
Stroking chin Trying to make a decision
Looking down, face turned away Disbelief
Biting nails Insecurity, nervousness
Pulling or tugging at ear Indecision

THE CONFIDENT LOOK

SMILE
Mahatma Gandhi has also mentioned that,
“You are not completely dressed until your face wears a
SMILE ".

A smile is the best in ‘BODY
LANGUAGE’ that any person
can project, beware of the fake
smile it is very easy to
recognize one.

Do’s and the Don'ts
How do I know asto what I am doingis right or not ……..????
OR
What is My BodyLanguage like !!!!!
Let usfind out.

Have eye contact, but don’t
stare
If there are several people you
are talkingto, give them all
some eye contact to create a
better connection and see if
theyare listening.
Keepingtoo much eye-contact
might creep people out.
Givingno eye-contact might
make you seem insecure.

Nod when they are talking -
Nod once in awhile to signal that you are listening.

Don’t cross your
arms
Y
ou have probablyalready
heard you shouldn’t crossyour
arms asit might make you
seem defensive or guarded.

Don’t be afraid to take up some
space
Takingup spacebyfor examplesitting or standingwith yourlegs
apart abit signalsself-confidence and that you comfortable in your
own skin.

Relax your shoulders
When you feel tense it’s
easilywindsup astension
in your shoulders.They
might move up and
forward abit.Tryto relax.
Tryto loosen up by
shakingthe shouldersabit
and move them back
slightly.

Sitting Posture

Don’t slouch, sit up straight
PRACTICE

Don’t touch your face
It might make you
seem nervousand
can be distracting
for the listeners or
the people in the
conversation.

Keep your head up
Don’t keep your eyes on
the ground, it might
make you seem
insecure and abit lost.
Keep your head up
straight and have eye
contact.

Use your hands more
confidently
Instead offidgetingwith
your handsand scratching
your face use them to
communicate what you are
tryingto say.
Use your handsto describe
somethingor to add weight
to apoint you are tryingto
make.

Tryto avoid, phase out or transform fidgety movement and
nervous ticks such asshaking your leg or tapping your fingers
against the table rapidly.
Don’t fidget

Keep a good attitude
Last but not the
least, keep a
positive, open and
relaxed attitude.
How you feel will
come throughin
your bodylanguage
and can make a
major difference.

Proxemics
The nonverbal studyof
space and distance. It is
embarrassingif the more we
move back the more the
other person comes
forward.
Let people have their personal
space, don’t invade.

Territory
● Intimate
● Touching
● 6-18”
● Personal
●Close-1½to2½
feet
● Far- 2½to4½feet
● Social
● Close4-6feet
● Far 7-12feet
● Public
● Close- 12-25feet
● Far- 25feetorgreater

HAPTICS
● Body contact : Accidental
● Touch : Deliberate
● Types of Touch:
•
•
•
• functional
social
genial
passionate

Points to look smart and attractive
● eye contact
•
•
•
•
•
• facial expression
head movements
gestures
postures
proximity
body contact
• appearance & physique

You can change your bodylanguage but as all new
habits, it takesawhile. And ifyou tryand change
too manythings at once it might become
confusing and feel overwhelming.