Motivating staff to take control of their own learning

1. REUTERS/Aly Song
MOTIVATING STAFF TO TAKE CONTROL OF THEIR OWN
LEARNING
LISA REDEKOP
January 2014

2. 2 BETT Workplace Learning Summit – JANUARY 2014
MOTIVATING STAFF TO TAKE CONTROL OF THEIR OWN LEARNING
Playing like professionals!Practicing swarm ball
Reuters/Roby MelvilleReuters/ Beawiharta Beawiharta

3. 3 BETT Workplace Learning Summit – JANUARY 2014
AT THE BEGINNING
• Random acts of sales learning and
enablement
Reuters/ Stephen Hird
• Worst financial crisis since Great
Depression
• Our clients’ Go-To Market models were
changing with the disruption and economic
downturn

4. 4 BETT Workplace Learning Summit – JANUARY 2014
OUR APPROACH
1. Start with business and
learning/enablement alignment
Reuters/Andy Clark
3. Scale and connect your learning
with enablement
– the last mile
2. Build the right infrastructure to
support your sales enablement and
learning activities

5. 5 BETT Workplace Learning Summit – JANUARY 2014
BUSINESS AND LEARNING ALIGNMENT
1. Alignment of the priorities for
sales and the business– putting
an end to tribal warfare
Reuters/Luke MacGregor
2. Build the business’s
understanding of the skills and
competencies and their need for
different types of learning and
enablement
3. Redefine what the business
delivers to sales -the learner

6. 6 BETT Workplace Learning Summit – JANUARY 2014
LEARNING DELIVERY INFRASTRUCTURE
Selection criteria we started with;
• Robust search
• Accessible and fast find what
you need
• It would integrate with
salesforce.com and proactively
“push” learning and enablement
We would now add;
• Reporting and analytics
• Ease of administration
Reuters/Kim Kyung-Hoo

7. 7 BETT Workplace Learning Summit – JANUARY 2014
CONNECTING LEARNING AND ENABLEMENT
• Learning and sales enablement
are interconnected – last mile
Reuters/Lucy Nicholson
• Scale your learning and sales
enablement, empower sales
managers as coaches

8. 8 BETT Workplace Learning Summit – JANUARY 2014
BUILDING A SALES ENABLEMENT DISCIPLINE
1. Always strive for business and learning alignment
2. Focus on building the right infrastructure to support your learning and
enablement activities
3. Build a discipline to connect learning with enablement

9. 9 HEDGE FUND INITIATIVES QUANT