More Related Content More from Bernard Marr (20) The 6 Career-Defining Tech Trends In 2020 Everyone Must Prepare for Now2. © 2019 Bernard Marr, Bernard Marr & Co. All rights reserved
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IntroductionIntroduction
Our workplaces are changing thanks to new technologies that are being
deployed. These technologies, including natural language processing,
robotics, chatbots, and more, promise the opportunity to enhance the
customer experience, create efficiencies, and reduce costs. They are also
altering the tasks humans will complete, how work gets done, and creating
new jobs and responsibilities for humans.
Every professional should be aware of and prepare for these six
career-defining tech trends.
The 6 Career-Defining Tech Trends In 2020
Everyone Must Prepare for Now
3. © 2019 Bernard Marr, Bernard Marr & Co. All rights reserved
Natural Language Processing
Now that natural language processing, the ability for a machine to “read”
language like a human and then take action from that information, has
advanced to the point that it’s helping with everyday tasks, every business
should be figuring out ways to apply this technology to their own processes.
Conversational interfaces can break down communication barriers between
companies and their customers. This will, for example, make it easier to
overcome language barriers and do business with others from around the globe
while at the same time creating efficiencies and enabling a better customer
experience.
4. © 2019 Bernard Marr, Bernard Marr & Co. All rights reserved
Computer Vision
The segment of artificial intelligence that allows machines to “see,” analyze
visual data and then make decisions about the visual input is called computer
vision. With this skill, machines can identify, verify, classify, and detect objects as
well as, or in some cases better than, humans. Computer vision is already relied
on for many healthcare applications, used in autonomous vehicles and many
other industries, from agriculture to finance to manufacturing. As more
companies
adopt this technology, it will alter and create new tasks for humans
in the workplace.
5. © 2019 Bernard Marr, Bernard Marr & Co. All rights reserved
Robotics
Are you ready to have a robotic co-worker? While this reality has been
commonplace in the industrial world for some time, robots will continue to
expand influence in the business world and in our homes. Many new business
ventures are developing robots to support humans in several ways, from being
companions for senior citizens to delivering products. Cobots (collaborative
robots) are meant to assist humans in the workplace with either advice (based
on crunching data), mechanical muscle, or other support. Robots can drive
efficiencies and safety in the workplace. And with open standards for robotics,
many individuals and organizations have the opportunity to develop and deploy
robots by using open source tools such as Amazon’s AWS RoboMaker
platform.
6. © 2019 Bernard Marr, Bernard Marr & Co. All rights reserved
Autonomous Vehicles
Now that every major automobile manufacturer is investing in self-driving
technology, it won’t be long before level-five autonomous vehicles (fully self-
driving without any human intervention) will be on our roads. One of the first
applications will be in the haulage and logistics industry where vehicles such as
Mercedes Benz's Arocs semi-autonomous trucks will transport goods on
highways. We can expect that autonomous technology will also alter our current
vehicle models, as well. Many experts believe that autonomous vehicles will
make it no longer necessary for every family to own their own car. Ridesharing
and self-driving taxi services will alter our daily commutes.
7. © 2019 Bernard Marr, Bernard Marr & Co. All rights reserved
Extended Reality
Extended reality is the umbrella term to describe immersive technologies (virtual
reality, augmented reality, and mixed reality) that merge the physical and virtual
worlds. It's a growing market and is expected to reach $209 billion by 2022.
There are many practical applications of extended reality for businesses from
giving customers the ability to try before they buy in retail to training and
marketing for any industry. Once the challenges of full-scale adoption for
extended reality are overcome—privacy, cost of implementation, and technical
and hardware issues—extended reality will be transformative in the business
world, and we will see many more mainstream applications.
8. © 2019 Bernard Marr, Bernard Marr & Co. All rights reserved
Smart Assistants and Chatbots
Most of us are quite familiar with smart assistants and online chatbots already.
Virtual smart assistants can understand spoken language commands and can
help us complete tasks through user input, location awareness, and by accessing
online information. Often referred to
as conversational agents, chatbots are similar to virtual digital assistants
because they are meant to interact and communicate with humans. These virtual
tools help companies deliver a positive customer experience, free up human
personnel for other tasks,
and streamlines service.
While there is no crystal ball to determine the timeline for when each individual
will definitely be impacted or have their positions augmented by these
technologies, the evolution has begun.
9. © 2017 Bernard Marr , Bernard Marr & Co. All rights reserved
© 2018 Bernard Marr, Bernard Marr & Co. All rights reserved
Bernard Marr is an internationally best-selling author, popular keynote speaker, futurist, and a
strategic business & technology advisor to governments and companies. He helps
organisations improve their business performance, use data more intelligently, and
understand the implications of new technologies such as artificial intelligence, big data,
blockchains, and the Internet of Things.
LinkedIn has ranked Bernard as one of the world’s top 5 business influencers. He is a frequent
contributor to the World Economic Forum and writes a regular column for Forbes. Every day
Bernard actively engages his 1.5 million social media followers and shares content that
reaches millions of readers.
Visit The
Website
© 2017 Bernard Marr , Bernard Marr & Co. All rights reserved
© 2019 Bernard Marr, Bernard Marr & Co. All rights reserved
Bernard Marr is an internationally best-selling author, popular keynote speaker, futurist, and a
strategic business & technology advisor to governments and companies. He helps
organisations improve their business performance, use data more intelligently, and
understand the implications of new technologies such as artificial intelligence, big data,
blockchains, and the Internet of Things.
LinkedIn has ranked Bernard as one of the world’s top 5 business influencers. He is a frequent
contributor to the World Economic Forum and writes a regular column for Forbes. Every day
Bernard actively engages his 1.5 million social media followers and shares content that
reaches millions of readers.
Visit The
Website
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© 2018 Bernard Marr, Bernard Marr & Co. All rights reserved