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Custom WMS/OMS Integration - Premier Press + Dutch Bros
Connecting Legacy
Infrastructure to
ModernT
ech
REVOLUTIONARY AUTOMATION FOR PREMIER PRESS + DUTCH BROS
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Custom WMS/OMS Integration - Premier Press + Dutch Bros
Background
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Custom WMS/OMS Integration - Premier Press + Dutch Bros
Prominent Printers
Established in 1974, Premier Press is a large printing firm
based out of Portland, Oregon. As of 2020, they had
approximately 40 full-time employees on their team.
Broad Brand
From Nike to Lady Gaga - Premier is accustomed to
designing and manufacturing for a wide range of
industries.
Innovative Mindset
Premier has long utilized an efficient but legacy
WMS/OMS. They knew that this system, while great at
managing orders and the warehouse floor, would need
an assist to keep up with modern technology.
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Custom WMS/OMS Integration - Premier Press + Dutch Bros
Publicly-traded Powerhouse
In September 2021, Dutch Bros launched a wildly
successful IPO, and now counts as many as 11,500
employees and just under $500 million in revenue
annually from coffee and merchandise sales.
Dynamic Cultural Force
Through countless charitable endeavours and an
innovative company culture that seeks to empower
employees, Dutch Bros has become a fast-growing
industry leader.
Cross-country Presence
Headquartered in Grants Pass, Oregon, Dutch Bros had
seen great success on the West Coast, and in 2020, had
plans for a rapid expansion across the country - hoping to
more than double in less than two years time.
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Custom WMS/OMS Integration - Premier Press + Dutch Bros
Where they were: 2020
Strategic
Realignment
Before 2021, Dutch Bros internally
managed all printing and store
resupply. With plans to go public
around the corner, they needed a
more scalable solution.
Premier’s
Opportunity
Dutch Bros asked Premier Press to
manufacture and supply all in-store
materials - from syrup labels to uniforms,
and everything in between - for all locations
nationwide.
Dutch Bros’
Plan
To streamline, standardize, and
simplify the resupply process across
all locations, paving the way for rapid
expansion across the country.
Premier’s Challenge
Premier had the skills and expertise, but
their business processes and legacy
systems would need an automation
upgrade to achieve the scale Dutch Bros
required.
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Custom WMS/OMS Integration - Premier Press + Dutch Bros
Automation
Unlocked
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Custom WMS/OMS Integration - Premier Press + Dutch Bros
Fully-automated:
no humans
required
Effortlessly Syncs with WMS
No intermediary processes, no additional human oversight.
Orders flow directly from user to warehouse picklist.
Seamless Workflow Integration
Grow from 5-10 site users to 20,000+ users without changing
a single step of existing workflow processes. By automating
and integrating with all existing systems, Premier Press was
able to quadruple in size without upending their operations.
System Stands on its Own
The automated tools we built are robust and resilient enough
to withstand even major outages in legacy tech systems, and
allow users to self-service complex and custom orders with
zero waiting period and zero human intervention.
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Custom WMS/OMS Integration - Premier Press + Dutch Bros
Full Inventory and Warehouse
Integration
Constant Two-way
Syncing
Order and inventory information flows from
frontend to Premier’s existing WMS/OMS
and back again on a constant basis - virtually
eliminating the possibility of out-of-date
information or unintended backorders.
Custom Ordering
without Intervention
From store-specific window vinyls to custom
business cards, this system is fully
automatic. Custom items go through
proofing software - straight from user to
warehouse - ready to go, with no
intermediary steps.
Streamlined
Operations
Handles tens of thousands of orders
seamlessly, with zero human intervention.
Data flows straight from the user to
warehouse picklists - dramatically increasing
order volume without changing or adding a
single step to existing operations.
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Custom WMS/OMS Integration - Premier Press + Dutch Bros
Automated Order Management
Asynchronous
Order System
What if the WMS/OMS goes down? We stay
online. User experience is untouched, we
continue syncing orders during downtime
and instantly update inventory counts
bidirectionally when systems come back
online.
Parallel Stock
Management
Inventory counts are tracked in parallel
with the WMS/OMS while syncing every
minute - virtually eliminating unintended
backorders.
Self-Servicing
Workflows
Fully-automated systems built for rapid
scalability. From orders to returns and even
accounting we integrate into internal
processes, and build systems that excel in
customer self-service.
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Custom WMS/OMS Integration - Premier Press + Dutch Bros
Shipping
Management
Integrates with Existing Shipping
Processes
Automatically calculates rates for virtually any carrier
worldwide and integrates directly with in-house shipping
software for label reproduction - no new processes required.
Custom Shipping Markups
Managers can control rates on a case-by-case basis, with
options for percentage and flat markups.
Intelligent Rate Display
Users are automatically presented with the top three
shippings options for their use case, minimizing confusion
and controlling costs.
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Custom WMS/OMS Integration - Premier Press + Dutch Bros
Full WMS/OMS Sync
Orders are automatically and immediately synced into
Premier’s existing systems, making accounting reports
available instantaneously.
Taxes Made Simple
Accounting information is compiled on a constant basis
and tax calculations and filings are automatically managed,
dramatically reducing hours spent on accounting
processes.
Streamlined Cost Centers
Automated accounting ensures individuals can focus on
broader strategic imperatives.
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Accounting
Integrations

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Custom WMS/OMS Integration - Premier Press + Dutch Bros
Secure Sign-On
Upon logging in with their company email address, users
are automatically assigned a unique access level
determined by the existing Dutch Bros employee
database.
Automated User Access Levels
From HQ Admin to individual store employee - unique
access levels generate a personalized front-end
experience, and any team changes are instantly reflected.
NewCo ID System
For users with high-level access permissions, the system
enables ordering against expense accounts for all stores
in their profile, streamlining day-to-day operations.
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Customizable,
Intuitive
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Custom WMS/OMS Integration - Premier Press + Dutch Bros
Override
Instantly
When Premier Press or Dutch Bros
wants to make a change - it’s as
simple as the click of a button.
Seamless
Integration
Integrates with Premier’s accounting,
warehouse, shipping management, and
Dutch Bros’ employee database - and
operates without a hitch!
Fully
Customizable
From user access levels to product
offers to shipping options - anything’s
possible and done in a snap.
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Custom WMS/OMS Integration - Premier Press + Dutch Bros
Results
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Custom WMS/OMS Integration - Premier Press + Dutch Bros
Where they are today
Premier Press
In less than two years time, Premier
Press has dramatically grown in size
- soaring from 40 full-time employees
in 2020 to over 200 and counting
today.
Dutch Bros
With Premier’s support, Dutch Bros
has nearly doubled since 2021 - now
surpassing 700 locations across 14
states - with all team members able
to independently order supplies in a
snap.
Paid for Itself
In just two years time, Premier Press
quintupled revenue and was able to
facilitate Dutch Bros’ rapid expansion
- adding 20,000 users to the site and
keeping every new location stocked
and ready for business.
Opening Doors
By leveraging automation, Premier
Press has been able to land larger
contracts with lower labor costs,
yielding exponential growth of their
own.
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Custom WMS/OMS Integration - Premier Press + Dutch Bros
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“I’ve worked with Arcada Labs for years and they are invaluable!
Their approach is always collaborative and customer-focused. I
particularly appreciate the entire team’s ability to explain highly
technical issues to non-technical people. They build complex,
interconnected systems with a constant eye toward user
experience and future growth. I simply cannot overstate how vital
their work has been to our company’s success.”
Amy Patterson
PREMIER PRESS

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Custom WMS/OMS Integration - Premier Press + Dutch Bros
Dynamic
Integration
We build for you. With decades of
combined expertise, we seamlessly
integrate legacy tech with modern
systems and improve company
productivity across the board - all
without interrupting the systems and
processes you have in place.
Arcada’s Advantage
Virtual
CTO
With an eye on the whole business
picture, we integrate into your vision
and existing processes, leaning into
the latest tech stacks and coding best
practices. Coupled with a deep
understanding of business strategy we
build efficient, time-saving solutions to
launch your business into the future.
Unparalleled
Growth
Are you pouring time and money into
administrative costs, and
labor-intensive processes that never
seem to end? We build with you in
mind. We’ll create automated
solutions for you, that free up your
team to do what they do best - and
open the path to remarkable growth.
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Custom WMS/OMS Integration - Premier Press + Dutch Bros
Let’s get started on your
custom automation.
562-888-2527
hello@arcadalabs.com
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