1. Going Global

2. Your context is decisive Mind over matter Palestine - export focused economy Link the Diaspora Build Winner Tribes Focus on creating value & Sell, Sell Your customer is everywhere Middle East meets West

3. The context is Palestine: Build our Tribe, Build Palestine.

6. My husband & his Kazakhstan freelancer! Corporate outsourcing One man bands Mothers at home Cannot work for a boss? “It’s not all rosy but opportunities to pursue abound”

7. Culture 101 – before going global No right or wrong. Just is

8. Culture 102 – why change already happened? Tribal/feudal system worked when few were educated/wise and many needed support/protection The difference between East and West is 200 years of post French Revolution! 98% literacy in Palestine Many with 2 degrees Huge exposure to the world – the internet Now everyone can think for themselves People want change. Arab spring not a surprise! If I can read I can solve my own issues

9. Culture 103 – I think therefore I can Education brings opportunities If there are no opportunities, we create them Innate need for a fair go “everyone deserves a chance to make a go of it and win” The Hero within is in all of us no matter what language we speak or who we pray to.

10. Culture 103: globalisation here to stay Make sure you are always on time. No Fiji time! Speak honestly and directly When communicating, list problems but talk more about solutions Accept other people opinions Use Palestinian hospitality to provide AWESOME service Show respect for women (not by opening doors or flirting), rather by viewing her as an equal. Women small business – fastest growing in the world.

11. Wealth is what you are left with when you lose all your money

13. Vision

14. Lateral thinking

15. Focus, Focus, Focus

16. Humility

17. Determination

18. Generosity of spirit

19. Fair go attitude

20. Can do attitude

23. Have courage

24. Fake it till you make it

26. What’s your Vision? “Without a vision, the people perish” Nelson Mandela

27. Why plan? 1. Failing to plan is planning to fail 2. Plan your work and work your plan 3. You need more than a business plan - you need an action plan You can’t afford to FTI – Failure To Implement

28. People Balcony people vs basement people 2. Your life partner should be in the balcony! 3. Right fit employees 4. Authentic Leadership 5. Lead by example & lead with compassion

29. Winner Team: Together Everyone Achieves More

30. The context is Palestine: Build our Tribe, Build Palestine.

31. Collaboration & Networking – building a Winner Tribe “Never doubt that a small group of thoughtful committed people can change the world. Indeed it is the only thing that ever has”. Margaret Meade

32. The making of a Winner Tribe Build local Business Network Connect with Palestinian Diaspora Build with Palestinian Diaspora Chambers of Commerce in key trading centres: USA, Canada, Australia, New Zealand, UK, France, Germany, Denmark, Appoint champions/leaders in key trading centres: USA, Canada, Australia, New Zealand, UK, France, Germany, Denmark, Create a virtual business hub – Use the power of the internet. Model: open source?

33. The making of a Winner tribe Without leadership it won’t work Without collaboration it won’t work Without money it won’t work! Part of grants/aid budget should go to build this infrastructure “We don’t want fish. We want to learn how to fish!” Ministry/PICTI/PITA Virtual Hub & “chambers of commerce” Palestine business community Palestinian Diaspora

34. You got to make a sale to build a business & attract investors: Focus on the activity that produces the result – exports and investors

36. skills: do you have what it takes to manage the business?

38. Time to talk to each other. What can we do together? Create an action plan NO FTI !!