Personal Information
Organização/Local de trabalho
New Brunswick, Canada Canada
Cargo
Senior Manager Technical Content
Setor
Technology / Software / Internet
Sobre
I am a senior publications manager and information architect at Genesys, a customer experience software company recently included in GlassDoor’s Top 50 Places to work.
My team: We build and maintain our custom documentation platform, built on open source MediaWiki and related extensions. It's FUN.
My background: A long-time technical writer, with a history in creative writing, including an MFA and publications to my credit from that other life. In techcomm, my interests are in content engineering and UX and how the two can work together.
My philosophy: If the goal is to communicate technical content to "smart folks in a hurry", then the less words the better. Cutting down the word c...
Marcadores
wiki
cms
content as data
enterprise mediawiki
mediawiki
Ver mais
Apresentações
(1)Personal Information
Organização/Local de trabalho
New Brunswick, Canada Canada
Cargo
Senior Manager Technical Content
Setor
Technology / Software / Internet
Sobre
I am a senior publications manager and information architect at Genesys, a customer experience software company recently included in GlassDoor’s Top 50 Places to work.
My team: We build and maintain our custom documentation platform, built on open source MediaWiki and related extensions. It's FUN.
My background: A long-time technical writer, with a history in creative writing, including an MFA and publications to my credit from that other life. In techcomm, my interests are in content engineering and UX and how the two can work together.
My philosophy: If the goal is to communicate technical content to "smart folks in a hurry", then the less words the better. Cutting down the word c...
Marcadores
wiki
cms
content as data
enterprise mediawiki
mediawiki
Ver mais