5. Objectiv
S t r a t e g i e s f o r i m p r o v i n g c o m m u n i c a t i o n s
6. d o w e u s e
Communication
@ H o m e
@ S t r e e t
@ E m a i l@ P a p e r
@ P i c t u r e
@ S o c i a l M e d i a
@ M o b i l e
@ Te l e p h o n e
@ F a c e t o f a c e
@ I n t e r n e t@ D r e a m s
@ M e e t i n g s
5Minutes
7. T R A N S M I S S I O N O F I N T E N D E D M E A N I N G T O O T H E R S
5Minute
is Communication
8. key elements in effective
Communication
O r a l l a n g u a g e
Te a m w o r k & c o l l a b o r a t i o n
F l u e n c y i n w r i t t e n & v i s u a l l a n g u a g e
S o c i a l a w a r e n e s s
9. To b e t r e a t e d w i t h r e s p e c t .
To h a v e a n d e x p r e s s y o u r o w n
o p i n i o n s .
To a s k f o r w h a t y o u n e e d a n d
w a n t i n o r d e r t o b e e f f e c t i v e .
To s e t r e a s o n a b l e l i m i t s .
To t r e a t o t h e r s w i t h r e s p e c t .
To l i s t e n t o t h e o p i n i o n s o f o t h e r s
To a c k n o w l e d g e a n d a d d r e s s t h e
n e e d s o f o t h e r s .
To r e s p e c t t h e l i m i t s a n d
b o u n d a r i e s o f o t h e r s .
14. U n c l e a r p r o c e s s
C h a i n o f c o m m a n d
H u m a n n a t u r e
P e r s o n a l l i m i t a t i o n s
P e r c e p t i o n s D i s t r a c t i o n s
C u l t u r e
18. Shar e our ideas and opinionsPr ovide feedbac k to other sGet infor mation fr om other sGain pow er and influenc eD evelop s oc ial r elations hipsMaintain s elf- expr es s ion
19. Shar e our ideas and opinionsPr ovide feedbac k to other sGet infor mation fr om other sGain pow er and influenc eD evelop s oc ial r elations hipsMaintain s elf- expr es s ion
20. Shar e our ideas and opinionsPr ovide feedbac k to other sGet infor mation fr om other sGain pow er and influenc eD evelop s oc ial r elations hipsMaintain s elf- expr es s ion
22. Three
words
_ Randy Pausch (1960 – 20
If I only had three words of advice, they
would be, Tell the Truth.
If I got three more words, I’d add, all the
time.
23. Trust is the glue of life. It’s the most essential
ingredient in effective communication. It’s the
foundational principal that holds all
relationships.
_ Stephen Covey (1932 – 20
Trust
24. Way of life
The way we communicate with others and with
ourselves ultimately determines the quality of
our lives
_ Tony Robbins
25. In the box below, draw a Greeting Card
5Minutes
26. @ L i s t e n i n g
@ P u b l i c S p e a k i n g
@ B o d y l a n g u a g e
@ Q u e s t i o n s
@ F e e d b a c k
@ I n q u i r y
27.
28. The more you say, the less people remember.
_ Anatole France (1844 – 1924)
Notas do Editor
Good morning all, who doesn’t know me please raise your hand. That means you are newer than me, so please I need you introduce yourself after I do that. Do you think communication is important?Miscommunication causes economic crises, poor job performance, lost sales, broken relationships or even death.Friday last week I was called by security control, He said Bandar? I said Yes, He said that there is a lady trapped in Building 223 for three hours do you have the keys?! I said No but I will come anyway. Eventually the lady got out after they brook the fence's look. So why that happened?Before we go further we need to highlight some housekeeping issues and we start with safety. How many of you checked the evacuation plan?Refreshments are served here help yourself at anytimeWe will have one short break at around 10 to 10 for 10 minutes.And please if you have any question stop at any time to answer you.