1. TOPIC 3
HEALTHCARE TEAM
HC1023 INTRODUCTION TO HEALTHCARE
CERTIFICATES IN HEALTH SCIENCE
MDM SITI BAINUN BINTI MOHD DALI

2. LEARNING OUTCOMES
At the end of this lecture, students should be able to:
◦ Identify the definition of healthcare team
◦ Describes different categories of healthcare services pathway and lists their respective careers.
◦ Identify personal qualities a healthcare worker should have.

3. INTRODUCTION
◦The healthcare team consist of a
group of people who coordinate
their particular skills in order to
assist a patient or their families.
◦The personnel, who comprise a
particular team will depend upon
the needs of a patient

4. PERSONAL QUALITIES OF HEALTH
CARE WORKER
◦Reliable and dependable
◦Flexible with scheduling
◦Focus on patients and their needs
◦Must be able to function as a team member

5. HEALTH SERVICES PATHWAYS
There are many careers in healthcare. Each career is categorized into
one of the following pathways, or areas:
1. Diagnostic services
2. Therapeutic services
3. Support services
4. Information services

6. 1. Diagnostic Services
◦Careers in diagnostic services involve evaluating the health
status of patients at a single point in time
◦Careers in diagnostic services includes phlebotomists,
electrocardiograph technicians, and medical laboratory
technologist

7. i. Medical laboratory technologist (MLT) who work under
physicians called pathologists. They perform complex tests on
specimens from a patient
ii. Phlebotomist collect blood from patients and prepare it for testing
iii.Electrocardiograph technicians operate electrocardiogram (ECG)
machines that records electrical impulses from the heart.
iv.Radiologic technologist work under physicians called radiologists.
They take X-rays, operate ultrasound equipment and magnetic
resonance imaging devices.

8. 2. Therapeutic Services
◦Careers in therapeutic services involve improving the
health status of patient over time.
◦Careers in therapeutic services include medical
assistants, nursing and physicians.

9. i. Audiologist diagnose and treat patients with hearing and balance problems
ii. Speech-language pathologist diagnose and treat patients with speech,
language and swallowing problems.
iii. Physical therapists improve the mobility of patients following injuries and
illnesses. Physical therapy assistants works under physical therapist to help
carry out treatments.
iv. Occupational therapists help patients with physical, mental, and emotional
problems to correct or adjust tot their problems. They use activities to assist
patients in daily living and job skills. Occupational therapy assistants work
under OT. They help carry out treatments.

10. v. Recreational therapists develop leisure activities for patients in health care
facilities. Recreational therapy assistants work under recreational therapists.
They help with and may arrange activities. •
vi. Respiratory therapists work under physicians. They treat patients with
breathing problems and test respiratory function. Respiratory therapy
technicians work under respiratory therapists. They perform basic treatments
and tests.
vii.Pharmacists dispense prescribed medications, check for interactions with
other medications being taken, and provide patient education. Pharmacy
assistants work under pharmacists. They help prepare medications, maintain
records, and order supplies.

11. 3. Information Services
◦Careers in information services involve documenting
patient care.
◦Careers in information services include medical
transcriptionists, medical records technicians and
medical librarians.

12. ◦ Medical record administrators (RAs) manage and organize the
medical record system of the facility. They also compile reports for
local, state, and federal agencies.
◦ Medical records technicians work under administrators. They
organize and gather patient information.
◦ Medical assistants often specialize in health information and work
under physicians and administrative managers to perform clerical and
accounting duties.
◦ Medical transcriptionists type an electronic copy of information that
has been dictated on an audiotape.

13. 4. Support Services
◦Careers in support services involve creating an
environment in which to provide patient care
◦Careers in support services include central supply
workers, food services and housekeeping.

14. TEAM MEMBER ROLE
◦The roles of healthcare workers within a single
pathway vary widely.
◦For instance, in therapeutic services, a registered
nurse has more advanced education and different
responsibilities than a nursing assistant.

15. MEDICAL TEAM MEMBERS
◦Medical careers focus on diagnosing, treating and
preventing diseases and disorders.
◦There are various members of healthcare teams who
may perform medical services for patients.

16. MEDICAL TEAM MEMBERS
1. Physicians diagnose, treat and prevent diseases and disorders
2. Physician assistant and nurse practitioners do many of the tasks that
physicians do, including prescribing medications. They refer patients with
more complicated cases to physicians. Physicians assistants works under
physicians. However, nurse practitioners od not need to work under
physicians, so they may be patients’ primary healthcare provider.
3. Medical assistants works under physicians, physicians assistants and
nurse practitioners. They perform clinical tasks.

17. NURSING TEAM MEMBERS
◦Nursing careers usually make up largest group of employees
at a healthcare facilitates
◦These employees provides personal care to patients
◦The care includes all area of a patient’s well-being, including
physical, mental, emotional, social and spiritual health.

18. NURSING TEAM MEMBERS
1. Registered nurse work under physicians. They are responsible for all of
the care a patient receives and perform a variety of technical procedures.
2. Licenced practical nurses works under registered nurse or physicians.
They perform nursing procedures that require specialized training, but state
and facility regulations may limit the types of procedures that licenced
practical nurses can do
3. Nurse assistants works under registered nurse or licensed practical nurses.
They provide daily care to patients, such as bathing, feeding, and assisting
with ambulation

19. DIETARY TEAM MEMBERS
◦Dietary careers involve encouraging the proper nutrition of
patients.
◦ Registered dieticians (RDs) assess patients' nutritional needs.
They plan menus and teach patients about good nutrition and
therapeutic diets.
◦ Dietetic technicians (DTs) work under registered dieticians. They
help plan menus and educate patients.
◦ Dietetic assistants work under dietitians. They help prepare food,
assist patients in selecting foods, and keep the service area clean.

20. SOCIAL AND MENTAL HEALTH TEAM
MEMBERS
◦The goal of social and mental health team members is to
help patients with mental, emotional, or developmental
problems function at their full potential.

21. ◦Social workers help patients who are having problems coping
with a life situation. They counsel patients and refer patients to
support services.
◦Psychiatrists are physicians who specialize in diagnosing and
treating mental illnesses.
◦Psychologists help patients deal with life situations. They have a
background in psychology and usually specialize in a specific area,
such as child psychology.
◦Psychiatric technicians work under psychiatrists or
psychologists. They help patients carry out treatments and provide
emotional support.

22. SUPPORT SERVICES TEAM MEMBERS
◦ Support services include careers that involve creating an ideal environment in
which to provide patient care.
◦ Health care administrators are responsible for managing health care facilities.
They supervise department heads, set guidelines, and develop the financial plan
of the facility.
◦ Housekeeping performs basic sanitation duties. They may also be responsible
for bed-making.
◦ Central supply workers are responsible for ordering and maintaining facility
supplies. They sterilize medical instruments and make sure that equipment in the
facility is operating correctly.

23. INTERDEPENDECE OF TEAM MEMBERS
◦All members of the health care team are dependent on each
other. This means that if one worker does not fulfill the required
duties, the entire team is hindered.
◦Patients do not receive the quality care that they deserve when
the team does not function properly. This connection among all
areas and levels of workers is called interdependence.

24. THANK YOU!