The idea of owning running a business is exciting and can be very rewarding. However, becoming a successful business owner can also be very challenging. It requires the right mindset, perspective, attitude, traits & know-how.
Our Free Business Training is designed to give you an insight into what it means to own a business and provide you with the basics to get you started off on the path to success.
This compact but complete 10 session program will cover topics from accessing if business ownership is the right path for you, planning, opening your business to growing and expanding.
Hiring & Managing Small Business Empoyees - Presentation
1. Welcome
To Our
Free Business Training Webinar
Hiring & Managing Small Business Employees
3/1/2013 Free Online Business Training - Week Eight – Hiring & Mananging Employees 1
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2. T
r
Training Overview
a
i Topics
n
Is Business Ownership For you?
i
Writing Your Business Plan
n
g
Business Organization
Business Registration, Licenses, Permits, Insurance
O Business Finances & Financing
v Business Location
e Tools, Technology & Equipment
r
v Staffing – Hiring & Managing
i Marketing & Opening
e Growing & Expanding
w
3/1/2013 Free Online Business Training - Week Eight – Hiring & Mananging Employees 2
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3. W
e Hiring & Managing Employees
e
k When to hire
E Hiring Plan
i
g
h
Hiring Options
t
Hiring Process
T
o
p
Managing & Letting Go
i
c What To Do / What Not To Do
s
3/1/2013 Free Online Business Training - Week Eight – Hiring & Mananging Employees 3
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4. O
When to hire
f
f
At the start of the business
i
c
e
During unexpected growth
& At a planned phase
A
d
m
i
n
3/1/2013 Free Online Business Training - Week Eight – Hiring & Mananging Employees 4
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5. H Hiring Plan – Job Requirements Analysis
i
r Determine your labor needs and ask:
i
n Why does the job exist?
g
What will the employee be responsible for?
P
l How will the job be done?
a
n
What personal qualities, skills, experiences and education should
the potential employee have?
What physical or mental capacity does the job involve?
3/1/2013 Free Online Business Training - Week Eight – Hiring & Mananging Employees 5
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6. H
Hiring Plan – Job Description/Specification
i
r A job description is a written statement describing the duties, responsibilities, required
i qualifications, knowledge and skills, reporting line and relationship with other positions,
n working conditions, tools, and equipment used necessary to carry out a particular job
g
A job description/specification can contribute significantly in your business’s success by:
P
l establish clarity about your business’s direction
a
clarifying expectation
n
addressing legal aspects
involving co-workers resulting in a supportive team
letting employees know where they fit in the big picture
3/1/2013 Free Online Business Training - Week Eight – Hiring & Mananging Employees 6
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7. H
Hiring Plan – Job Description
i
r
Downside of a job description:
i
n Can get dated quickly
g
Can be restrictive if too specific
P Can be tendered as evidence against an employer in a lawsuit
l
a involving co-workers resulting in a supportive team
n letting employees know where they fit in the big picture
3/1/2013 Free Online Business Training - Week Eight – Hiring & Mananging Employees 7
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8. H
Hiring Plan – Job Posting
i
r The job analysis and job description, should always be the basis the job posting. To
i write an effective job posting:
n
g pull the top skills that are essential to do the job
P include a short list of job duties
l
a list previous experience, a college degree or other experience if required
n
tell applicants the excitement and challenge of the job and why your company is a
great place to work for.
specify your location and/or if telecommuting is an option
3/1/2013 Free Online Business Training - Week Eight – Hiring & Mananging Employees 8
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9. H Hiring Options
i
r
i Full Time
n Part-time
g
Temps/Seasonal
O Interns
p Independent Contractor/Freelancer
t Professional Advisors/Consultants
i
Leasing Employees
o
n Outsourcing
s Family
3/1/2013 Free Online Business Training - Week Eight – Hiring & Mananging Employees 9
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10. T The Hiring Process
h
e
Start looking in your own personal and or professional network
H
i Outsource hiring to a recruiting firm or professional business support service provider
r
i Do it yourself
n
g
P
r
o
c
e
s
s 3/1/2013 Free Online Business Training - Week Eight – Hiring & Mananging Employees 10
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11. T The Hiring Process – Short Listing
h
e
Start with a clear job ad
H
i
Use job description when reviewing resumes
r
i
n Focus on skills and value applicant can bring to the job
g
Look for professionalism and neatness
P
r
Narrow pool of applicants down to the top five to seven
o
c
e
s
s 3/1/2013 Free Online Business Training - Week Eight – Hiring & Mananging Employees 11
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12. T The Hiring Process – The Interview
h
e
Prepare a list of questions beforehand
H
i Avoid closed-ended questions
r
i
Allow the candidate to ask questions
n
g
Take notes during the interview
P
r Watch out for signs of bad-mouthing previous employers
o
c
Beware of questions that are prohibited by law
e
s
s 3/1/2013 Free Online Business Training - Week Eight – Hiring & Mananging Employees 12
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13. T The Hiring Process – Making The offer
h
e
Make the offer and wait for the applicant to accept
H
i Writing to or calling the others you did not choose to let them know
r
i
Prep for new hire’s arrival - have a place set up for them, making them feel comfortable
n
g
Arrange to send time with them to explain how duties and responsibilities
P
r Arrange for necessary training
o
c
Set the stage for a good working relationship
e
s
s 3/1/2013 Free Online Business Training - Week Eight – Hiring & Mananging Employees 13
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14. M Managing Employees
a
n
a A good manager should:
g
i use every opportunity to train, including mistakes
n
g encourage and empower employees to take ownership
E
promote teamwork
m
p take time to know their employees
l
o ask questions
y
e prepare an employee handbook
e
s 3/1/2013 Free Online Business Training - Week Eight – Hiring & Mananging Employees 14
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15. M Managing Employees - Retention
a
n
Ways to retain employees include:
a
g
provide opportunities to enhance professional skills
i
n allow flexible opportunities for advancement
g
empower and inspire employees to make choices
E
m praise and reward extra effort
p
l share earnings
o
y trust your employees
e pay attention to the families of your employees
e
s 3/1/2013 Free Online Business Training - Week Eight – Hiring & Mananging Employees 15
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16. M Managing Employees – Letting Go
a
n
a Give early warnings and realistic written performance reviews
g
i Strive for objectivity
n
Help the employee leave with pride and protect your business’s reputation
g
E
Adopt a positive and professional attitude and treat the employee with consideration
m
p Explain any terminations benefits and severance package
l
o
Take company property
y
e
e
s 3/1/2013 Free Online Business Training - Week Eight – Hiring & Mananging Employees 16
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17. D What To Do / What Not To Do
o
s
Do Don’t
a wait until you HAVE to hire
determine your staffing needs
n
Prepare a hiring plan ignore the job description
d
look for motivated candidates ask closed ended questions
D tap your network first disgrace a fired employee
o Prepare an employee hand book neglect management duties
n
’
t
s
3/1/2013 Free Online Business Training - Week Eight – Hiring & Mananging Employees 17
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18. E
n
d
Thank you
o
f
Next Week
W
e Marketing & Opening
e
k
T
Have a great weekend!
h
r Visit our blog for online tools and resources
e
e
www.baanabaana.com
3/1/2013 Free Online Business Training - Week Eight – Hiring & Mananging Employees 18
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