1. PREMIERE
An Indian Telecommunications
Professional with 9 years of
Experience in Radio Wireless
Technologies CDMA, WCDMA &
LTE in various Functional areas like
Network Planning & Engineering,
Project & Operations, Device &
Protocol Testing & Pre-Sales
Support.
I feel learning is a never ending
process, so what matters is the
individual appetite & exploring new
areas, taking new challenges &
treading the untrodden is what
keeps a man alive.
SKILLS
Product Management.
Device & Protocol Testing.
Customer Handling.
Planning & Engineering
Consulting.
Designing Process for
Operations Management.
Team Handling.
CDMA, WCDMA & LTE
Network Troubleshooting.
Technical Support.
Quick Learner.
Product Documentation.
Served as SME for Huawei,
Samsung & Ericsson RAN
Nodes.
AVISEK MUKHERJEE
TELECOMMUNICATIONS | SPECIALIST | ERICSSON INDIA
LINKED IN| NAUKRI
MUMBAI. NOV 15, 2016
WORK EXPERIENCE
MANAGER - SPECIALIST •ERICSSON INDIA PVT. LTD. •AUG 2015 ~
Leading LTE Testing Projects
Customer Requirement Analysis for Idea Cellular, Reliance JIO & Tikona Digital.
Test Bed Preparation & Conducting Ericsson LTE eNB, MBMS & CSFB Feature Testing.
Cross Vendor Device Inter-Operability Testing.
Functional & Performance Testing.
3GPP Compliance Testing for RRC / PDCP / RLC.
Product Local Hardening & Bugs & Defect Management with Product Development
team.
Consulting & Guiding Customer team for Product Lifecycle Management & Product
Performance optimization.
SENIOR EXECUTIVE II •SAMSUNG INDIA ELECTRONICS LTD. • SEP 2014 – AUG 2015
Supporting Customer RJIO for Pre-Audit for Network Handover from Project to
Operations.
Consulting & Supporting Operations Management Business Process Transformation
with Open Interface Integration of Samsung OSS with various RJIO Operational Function
Management Servers –
- Network Inventory Management
- Network Configuration Management
- Security Management
- Alarm Monitoring & Performance Management
- Network Element Large Scale Auto Integration Management.
Continued...to Page 2
ACADEMICS
BACHELOR OF TECHNOLOGY
Department of Computer science & Information Technology - 2007
Netaji Subhash Engineering College.
West Bengal University of Technology
DGPA 7.67
CERT. ADVANCED TELECOMMUNICATIONS PROTOCOL TESTIING
Tcloud Information Technologies.
C.I.S.C.E - Indian School Certificate – 2003
C.I.S.C.E - Indian Certificate for Secondary Education - 2001
9987068655 avisekmukherjee@live.com @Grey_terrainhttps://in.linkedin.com/in/avisek-mukherjee-47395325
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KNOWLEDGE BASE
PROGRAMMING LANGUAGES VBA, PL/SQL, Python (Learning in Progress)
OPERATING SYSTEMS UNIX, LINUX5.8 TIKANGA, WIN 2000 SERVER, WIN XP.
DATABASE ENGINES SQL SERVER 2000, My SQL
NETWORKING KNOWLEDGE TCP/IP, CCNA Training
TELECOM KNOWLEDGE
WIRELESS TECHNOLOGIES LTE, LTE Advanced, eMBMS.
GSM, WCDMA, AN-AAA
CDMA20001x, CDMA –EVDO Rev.A. Rev.B.
EQUIPMENTS LTE
Ericsson DUS Series RBS 6000
Ericsson Small Cell RBS 6001
Ericsson Baseband 5216
Samsung MACRO Outdoor eNB, MCE
WCDMA
ZXWR RNC, ZXSDR NodeB, Huawei RNC6900, NodeB DBS 3900
GSM
Huawei PARC GBSC 6900 R14.
Huawei BTS 3900, BTS3012, BTS3012II.
CDMA
Huawei CDMA CBSC6680 PARC, 6600 MUSA
Huawei CBTS3606E, 3606AE, 3606C, 3606AC.
OSS
Huawei M2000, ZTE NetNumen. Samsung LSM-R
WIRELESS PROTOCOLS UMTS Radio interface protocol stack
LTE Air Interface Protocol Stack, S1-AP, X1-AP, GTP-C, GTP-U, SS7
RLC, RRC, NBAP and RANAP protocols for UMTS
WORK EXPERIENCE DETAILED
After completion of my Bachelor’s degree from West Bengal University of Technology ,The University of highest esteem & reputation in Technical
education in West Bengal, India in 2007. I joined Huawei Telecommunications from a campus Interview.
HUAWEI TELECOMMUNICATIONS INDIA PVT. LTD. (July 2007 –Feb 2010)
Responsibilities
Joined as a Graduate Engineer Trainee in Huawei Telecommunications India Pvt. Ltd. In Technical Services & Delivery
department.
Successfully completed my on-job training for one year for the position of Engineer.
Participation & Achievements
Worked in TTSL Kolkata CDMA2000-1x Network SWAP Rollout as a BSC Engineer
From this project myself as a GET got hands on training in Telecom Hardware, Network Management,
KPI study & analysis, parametric based knowledge on technologies like CDMA2000 1X & got high exposure in Fault management &
Troubleshooting.
UP-West TTSL CDMA2000-1x SWAP project as RAN Engineer.
UP-East Huawei-TTSL CDMA2000 1x SWAP Project as BSC Engineer.
The projects I have served as BSS Team Leader. (From Jan 2009 to Feb 2010) Delhi Huawei – TTSL CDMA2000 1x SWAP & EVDO
Project.
It is the biggest & the Pilot project for Huawei in India till date for its client Tata Teleservices Ltd. Delhi Network had 8 BSCs with 950 BTS
for Engineering Rollout.
Rajasthan –Jodhpur EVDO Project & Tech support.
After successfully completion of Jodhpur EVDO Project I was promoted to the level senior tech support engineer for
Pan India EVDO project. Here as a Senior Tech support Engineer I kept supporting for projects like UPE, Rajasthan, and Delhi.
Kolkata MTS Greenfield – CDMA2001x & EVDO Project.
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Served in Huawei-UNINOR GSM Kolkata Project for a short period of time. ( As a support Engineer)
Knowledge areas gained
A ,A1p A2p, A3A7, A10/A11 interface planning & implementation
CDMA, WCDMA & GSM (Brief) BSC Capacity planning, implementation & Equipment Troubleshooting.
Huawei CDMA-BSC6680, EVDO Network management & troubleshooting.
M2000. Huawei Data Server commissioning & Maintenance.
Working Knowledge on BTS 3606E, BTS 3606C, BTS 3606AC.
ALCATEL-LUCENT MANAGED SOLUTIONS INDIA PVT. LTD. (Mar 2010 – Sep 2014)
Responsibilities
Joined ALUMS in March 2010 in Kolkata in MTS-ALUMS Managed services project as Senior Engineer.
Moved to Mumbai ALUMS TEC (Technical Excellence Centre) in Oct 2010 as CDMA & WCDMA BSS-SME & served till Sep, 2014.
Participation & Achievements
Worked as a Senior Engineer in Kolkata MTS-ALUMS MS project & also served as a Tech support for Bihar, Jharkhand, Assam & North
East. Looked after Network maintenance, KPI Monitoring & analysis, fault management, Equipment troubleshooting & achieving
customer targets.
Moved to Mumbai as CDMA & WCDMA BSS-SME in ALUMS TEC level-II support.
Here I looked after Network issues, Equipment & KPI oriented issues in Huawei BSC6680 & RNC6900 for Ten circles of Reliance-Huawei
CDMA Network & four WCDMA circles with two other team members in a Trouble ticket model & got promoted to the capacity of
Assistant Manager Level in May 2011.
Published 58 Technical documents comprising of MOPs, RCA, Case studies for RCOM for supporting Level-I circle engineers.
Provided 14 training in circles on Huawei CBSC6680 & RNC6900 for Reliance network.
Supporting RCOM ZTE CDMA & WCDMA Network alongside Huawei CDMA from July 2013.
Development of Tools like Zero Call Monitoring, Health Index, Script generation Tool.
Development of Access & InfoPath Based Trouble Ticket system & Database Updation.
Key Deliverables
Providing solutions to technical issues in the RCOM network across India on Huawei CDMA & WCDMA within the time stipulated by the
Service Level Agreement.
Supervise for network safety activities like Server health check and maintenance half yearly all over India commercial servers for
consistent stability and reliability.
Conducting weekly meetings with the regional teams for discussing their queries & issues.
Participating in the weekly meetings with Huawei HQ to discuss the major problems that we are currently facing in the network
Prioritizing the issues according to their level of severity and plan the further course of action accordingly.
Conducting testing of new features in TEST Lab.
Conducting FOA of the tested feature in the network.
Equipment up gradation without Vendor Support.
Conducting Database, Configuration & Fault Prevention Audits.
Verification of Vendor MOPs.
Support to planning team, Vendor & Circle team for solutions to particular problems, architectural changes, feature implementation etc.
Training & Knowledge areas gained
CDMA & WCDMA Network BSS Management, Troubleshooting & Quality control.
BSS - Huawei CBSC6680, RNC 6900, DBS3900 Planning & Engineering.
BSS – ZTE ZXC10 BSC, ZXWR RNC & ZXSDR NodeB.
NSS – MSOFTX3000, UMG 8900, AN-AAA Functionality.
Escalation & Incidence management on critical network BSS & Performance issues.
Integrated inter/intra-vendor Iu-CS, Iu-PS, Iur, Iub, Abis, A and Ater interfaces.
Performed feature testing for UTRAN equipment involving RNC, Node B and EMS before the commercial deployment at RTIC (Reliance
Technology Innovation Center) and later performed the same in commercial networks across 3 circles.
Level-I team management.
Troubleshooting and testing based on analysis of RANAP, RNSAP, RRC, RLC, NBAP and MAC layer.
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SAMSUNG INDIA ELECTRONICS PVT. LTD. (Sep 2014- Aug 2015)
Responsibilities
Joined Samsung India in LTE eNodeB –RF & Fault Management L3 TAC in Sep, 2014 for RJIO Project.
Have undergone Samsung LTE eNodeB, eMBMS & Performance Management training.
Participation & Achievements
Implementation of RJIL PAN INDIA Samsung LSM-R - RJIL OSS Server Integration & Fault Troubleshooting.
Network Elements SNMP, NTP, Hardware Fault & RF Performance Issues Troubleshooting.
Samsung OSS (Linux & MySQL) – LSM-R & Macro eNodeB Software Upgradation.
Supporting Customer for customer side Alarm Management, Inventory Management, Security Management & RF Performance KPI
Management OSS Implementation.
Network & eNodeB Equipment Fault resolution through Program Management Process for SCFT & Cluster Optimization.
Streamlining Operations Network Status Reports – KPI ( Availability , Accessibility, HO )
Currently in the process of gaining maximum exposure & enhance Troubleshooting skills in Samsung LTE Equipments & Technology.
Currently involved in the HPSM –JIRA (Different Vendor Ticketing Tools) Integration Project for Semi & Full Automation.
Training & Knowledge areas gained
IPV6 Data Transport Network Troubleshooting for eNodeB. LTE (RAN) & eMBMS Technology.
LTE – RF & Network SON Feature Testing, Management & Troubleshooting. Advanced knowledge in Linux OS
Have gained Beginner Level Knowledge in MySQL DB.
Have gained Beginner Level Knowledge in Evolved Packet Core & IMS. Currently gaining knowledge on LTE Performance Management.
ERICSSON INDIA PVT.LTD. (Aug 2015 ~)
Responsibilities – Testing Lead
Understanding & Analyzing Customer LTE eNB Device Acceptance Testing Requirements.
Feasibility Analysis of testing requirement & classifying it as per LAB & field environment applicability.
Classifying it under compliance, performance, Load, functional, Inter-Operability or Additional Feature Testing.
Make Test Plan, Preparing & Validating of Test Bed and conducting dry run.
Conduct Test for Final acceptance from the customer.
Create Report & documentation for each Test Case with the allocated team.
Track the glitches or bugs, Prepare Fault Observation document & Register work orders for Product development team.
Preparing Weekly Progress Reports & Bugs fixing Report & arranging periodical meetings with customer.
Conducting & Validating FOA Results in case of Live Network
Participation & Achievements
Successful Completion of LAB & field IOT for Idea Cellular, Reliance JIO & Tikona Digital.
Successful Completion of eMBMS & eNB – OSS Auto-Integration for First time in India for Ericsson.
Successful OSS Integration with various RJIO Network Operations function servers.
DECLARATION
I do hereby declare that all the above Information provided are true to the best of my knowledge.
Place : Mumbai
Date : Nov 15, 2016 _____________________________________________