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Creating Accountability Workshop Series Preview

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Learn how leaders create accountability and the Avail Leadership methodology for helping managers create accountability in their workplace.

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Creating Accountability Workshop Series Preview

  1. 1. CREATING ACCOUNTABILITY Workshop Series Preview Presented by Michael Timms
  2. 2. WHEREWE’REGOING BACKGROUND What I do ACCOUNTABILITY What it is SERIES OVERVIEW Overview of each workshop ORIGIN Where the workshop series came from
  3. 3. WHEREWE’REGOING BACKGROUND What I do ACCOUNTABILITY What it is SERIES OVERVIEW Overview of each workshop ORIGIN Where the workshop series came from
  4. 4. WHAT I DO • Help organizations become more purpose-driven and people-first • Teach managers to become better leaders: ̶ Keynotes ̶ Leadership Training ̶ Help Organizations Implement a Leadership & Career Development Culture & Process (succession)
  5. 5. which is about organization-wide Leadership & Career Development I wrote the book
  6. 6. I help organizations develop better leaders because, let’s be honest…
  7. 7. most managers don’t know how to LEAD
  8. 8. and its KILLING individual and organizational PERFORMANCE
  9. 9. That’s why I developed DOWNLOAD and this workshop series
  10. 10. WHEREWE’REGOING BACKGROUND What I do ACCOUNTABILITY What it is SERIES OVERVIEW Overview of each workshop ORIGIN Where the workshop series came from
  11. 11. WHEREWE’REGOING BACKGROUND What I do ACCOUNTABILITY What it is SERIES OVERVIEW Overview of each workshop ORIGIN Where the workshop series came from
  12. 12. what is ACCOUNTABILITY
  13. 13. ACCOUNTABILITY is about achieving the RIGHT RESULTS
  14. 14. That’s good, right?
  15. 15. unfortunately, the word ACCOUNTABILITY has a lot of scary associations
  16. 16. what’s the difference between & RESPONSIBILITY ACCOUNTABILITY
  17. 17. what’s the difference between RESPONSIBILITY ACCOUNTABILITY taking ownership of activities taking ownership of results
  18. 18. WHEREWE’REGOING BACKGROUND What I do ACCOUNTABILITY What it is SERIES OVERVIEW Overview of each workshop ORIGIN Where the workshop series came from
  19. 19. WHEREWE’REGOING BACKGROUND What I do ACCOUNTABILITY What it is SERIES OVERVIEW Overview of each workshop ORIGIN Where the workshop series came from
  20. 20. Workshop Series ORIGIN I work with organizations to develop a culture and process for ongoing leadership & career development
  21. 21. Workshop Series ORIGIN I work with organizations to develop a culture and process for ongoing leadership & career development Focus groups identify their organization’s most impactful leadership behaviours which become the new promotion criteria
  22. 22. Workshop Series ORIGIN I work with organizations to develop a culture and process for ongoing leadership & career development Focus groups identify their organization’s most impactful leadership behaviours which become the new promotion criteria After doing this for several years, I began to notice a pattern in focus group responses
  23. 23. A C C O U N T A B I L I T Y 2 3 4 1 2 4 0 0 8 0 8 1 2 3 4 a b i l i t y A C C O U N T A B I L B I L I T Y 2 3 4 8 6 1 3 4 0 9 8 7 4 1 0 9 2 8 3 7 s 9 a s f d 7 d f g a h f s k A S D F ; 2 2 3 4 1 2 3 4 2 3 9 0 9 0 9 4 6 a d d g 0 4 0 7 a 8 9 1 7 3 4 0 9 a s d 9 8 1 3 9 a f a s d f 9 7 1 2 a d f s 0 9 8 0 9 8 f s d g 3 1 2 3 4 3 s d f g g s ; o i j s d 9 7 1 2 s d f g 9 0 0 9 8 0 9 8 1 2 3 1 2 3 4 L I T Y 2 3 4 1 2 s f g 4 0 v 0 8 0 8 1 2 3 4 A C C O U N T A B I L 2 3 a s d 4 8 a s d 3 4 0 9 f d s a 4 1 s A C C O U N T 2 ; j a s d l f j a l j f l s d j 6 a d d g T A B I L I T Y 2 3 4 8 a s d g 3 1 2 3 4 3 s d f g g s ; o i j s d 9 7 1 2 s d f g 9 0 d f a a s d f a d f s d 9 7 1 2 s d f g 9 0 a s f h a s d k j h a 8 9 1 7 3 4 3 a s d g 0 4 0 7 a 8 9 1 7 3 4 L ; m l m d l m a l d k 2 3 9 h k l f d s d l m a l d k 2 3 9 0 9 4 w o j x s s d l m a l d k 2 3 q r m x s s d l m a l d k 2 3 9 0 9 4 6 a d
  24. 24. A C C O U N T A B I L I T Y 2 3 4 1 2 4 0 0 8 0 8 1 2 3 4 u n t a b i l i t y A C C O U N T A B T A B I L I T Y 2 3 4 8 6 1 3 4 0 9 8 7 4 1 0 9 2 8 3 7 d f a s 9 a s f d 7 d f g a h a j s d k f s k A S D F ; 2 2 3 4 1 2 3 4 2 2 3 9 0 9 4 6 a d d g 0 4 0 7 a 8 9 1 7 3 4 0 9 a s d 9 8 1 3 9 a f a s d f 9 7 1 2 a 0 9 8 0 9 8 f s d g 3 1 2 3 4 3 s d f g g s ; o i j s d 9 7 1 2 s d f g 9 0 0 9 8 0 9 8 1 2 A B I L I T Y 2 3 4 1 2 s f g 4 0 v 0 8 0 8 1 2 3 4 A C C O U N T A 2 3 a s d 4 8 a s d 3 4 0 9 f A C C O U 2 ; j a s d l f j a l j f l s d j O U N T A B I L I T Y 2 0 9 8 0 9 8 f s d g 3 1 2 3 4 3 s d f g g s ; o i j s d 9 7 1 2 s d f g 9 0 d f a ; o i j s d 9 7 1 2 s d f g 9 0 a s f h a s d k j h a 4 0 7 a 8 9 1 7 3 4 d f 2 8 3 a s d 6 a d d g 0 4 0 7 a 8 9 1 7 3 4 L ; m l m d l m a l h k l f d s d l m a l d k 2 3 w o j x s s d l m a l q r m x s s d l m a l d k 2 3 9 0 9
  25. 25. A C C O U N T A B I L 2 3 4 1 2 4 0 0 8 0 8 1 2 3 4 a c c o u n t a b i l i t y A C C O U N U N T A B I L I T Y 2 3 4 8 6 1 3 4 0 9 8 7 4 1 0 9 2 8 3 7 a f a s d f a s 9 a s f d 7 d f g a h J a j s d k f s k A S D F ; 2 2 3 4 1 2 3 4 2 3 9 0 9 4 6 a d d g 0 4 0 7 a 8 9 1 7 3 4 0 9 a s d 9 8 1 3 9 a f a s d f 9 0 9 8 0 9 8 f s d g 3 1 2 3 4 3 s d f g g s ; o i j s d 9 7 1 2 0 9 U N T A B I L I T Y 2 3 4 1 2 s f g 4 0 v 0 8 0 8 1 2 3 4 A C C O U 2 3 a s d 4 8 a s A C C 2 ; j a s d l f j a l j A C C O U N T A B I L I T Y 0 9 8 0 9 8 f s d g 3 1 2 3 4 3 s d f g g s ; o i j s d 9 7 1 2 s d f f g g s ; o i j s d 9 7 1 2 s d f g 9 0 a s f h a s d d d g 0 4 0 7 a 8 9 1 7 3 4 s a 4 1 s d f 2 8 3 a s d 1 2 3 4 3 9 0 9 4 6 a d d g 0 4 0 7 a 8 9 1 7 3 4 L ; m l m d h k l f d s d l m a l w o j x s s d q r m x s s d l m a l d k
  26. 26. A C C O U N T A 2 3 4 1 2 4 0 0 8 0 8 1 a c c o u n t a b i l i t y A C C O C O U N T A B I L I T Y 2 3 4 8 6 1 3 4 0 9 8 7 4 1 0 3 4 8 a f a s d f a s 9 a s f d 7 d f g a h J a j s d k f s k A S D F ; 2 2 3 4 1 2 3 4 2 3 9 0 9 4 6 a d d g 0 4 0 7 a 8 9 1 7 0 9 a s d 9 8 1 3 9 a f a 0 9 8 0 9 8 f s d g 3 1 2 3 4 3 s d f g g s ; o i C C O U N T A B I L I T Y 2 3 4 1 2 s f g 4 0 v 0 8 0 8 1 2 A C 2 3 a s 2 ; j a s d l A C C O U N T A B I L I T Y 0 9 8 0 9 8 f s d g 3 1 2 3 4 3 s d f g g s ; o i j s d 4 3 s d f g g s ; o i j s d 9 7 1 2 s d f g 9 0 a s f d j 6 a d d g 0 4 0 7 a 8 9 1 7 3 4 0 9 f d s a 4 1 s d f 2 8 3 a s d 8 0 8 1 2 3 4 l d k 2 3 9 0 9 4 6 a d d g 0 4 0 7 a 8 9 1 7 3 4 L h k l f d s w o q r m x s s d l m
  27. 27. A C C O U N 2 3 4 1 2 4 0 0 a c c o u n t a b i l i t y A A C C O U N T A B I L I T Y 2 3 4 8 6 1 3 4 0 2 3 4 8 a f a s d f a s 9 a s f d 7 d f g a J a j s d k f s k A S D F ; 2 2 3 4 1 2 3 9 0 9 4 6 a d d g 0 4 0 7 a 0 9 a s d 9 8 1 3 0 9 8 0 9 8 f s d g 3 1 2 3 4 3 s d f A C C O U N T A B I L I T Y 2 3 4 1 2 s f g 4 0 v 0 8 2 ; A C C O U N T A B I L I T 0 9 8 0 9 8 f s d g 3 1 2 3 4 3 s d f g g 3 1 2 3 4 3 s d f g g s ; o i j s d 9 7 1 2 s d f g j f l s d j 6 a d d g 0 4 0 7 a 8 9 1 7 3 4 a s d 3 4 0 9 f d s a 4 1 s d f 2 8 3 a s d 2 4 0 0 8 0 8 1 2 3 4 d l m a l d k 2 3 9 0 9 4 6 a d d g 0 4 0 7 a 8 9 1 7 3 4 h k q r m x s
  28. 28. A C C 2 3 4 1 a c c o u n t a b i l i t y A C C O U N T A B I L I 2 3 4 2 3 4 8 a f a s d f a s 9 a s f d 7 J a j s d k f s k A S D F ; 2 2 3 9 0 9 4 6 a d d g 0 9 a s d 0 9 8 0 9 8 f s d g 3 1 A C C O U N T A B I L I T Y 2 3 4 1 2 s f g A C C O U N T A B I L 0 9 8 0 9 8 f s d g 3 1 2 3 4 f s d g 3 1 2 3 4 3 s d f g g s ; o i j s d 9 7 1 2 s f j a l j f l s d j 6 a d d g 0 4 0 7 a 8 9 1 7 3 4 s d 4 8 a s d 3 4 0 9 f d s a 4 1 s d f 2 8 3 a s d 2 3 4 1 2 4 0 0 8 0 8 1 2 3 4 ; m l m d l m a l d k 2 3 9 0 9 4 6 a d d g 0 4 0 7 a 8 9 q
  29. 29. ACCOUNTABILITY PERSONAL ACCOUNTABILITY CREATE THE CONDITIONS OF ACCOUNTABILITY INSPIRE ACCOUNTABILITY IN OTHERS but people talked about in 3 different ways
  30. 30. CREATING ACCOUNTABILITY Workshop Series each workshop addresses the different aspects of accountability
  31. 31. CREATING ACCOUNTABILITY Workshop Series each workshop addresses the different aspects of accountability plus one more really important aspect of creating accountability in the workplace
  32. 32. Week 5Week 1 Week 9 Week 13 • Assignments reviewed at the beginning of each workshop • Designed for managers CREATING ACCOUNTABILITY Workshop Series
  33. 33. WHEREWE’REGOING BACKGROUND What I do ACCOUNTABILITY What it is SERIES OVERVIEW Overview of each workshop ORIGIN Where the workshop series came from
  34. 34. WHEREWE’REGOING BACKGROUND What I do ACCOUNTABILITY What it is SERIES OVERVIEW Overview of each workshop ORIGIN Where the workshop series came from
  35. 35. Developing Personal ACCOUNTABILITY 2. Look in the Mirror (request feedback and acknowledge your part in problems) 3. Own the Solution (fix the problem by designing a better process) 1. Stop Blaming (blame kills accountability) THREE STEPS
  36. 36. Developing Personal ACCOUNTABILITY 2. Look in the Mirror 3. Own the Solution1. Stop Blaming THREE STEPS • Most problems are caused by bad processes, not stupid or lazy people • Blame spawns three deadly cycles: ̶ Cycle of Inaction ̶ Cycle of Ignorance ̶ Cycle of Infighting
  37. 37. Developing Personal ACCOUNTABILITY 2. Look in the Mirror 3. Own the Solution1. Stop Blaming THREE STEPS • Reality check: we cause a lot of our own problems, we just can’t see it • Ask yourself “How did I contribute to this problem?” • If you are part of the system, you are part of the problem
  38. 38. Developing Personal ACCOUNTABILITY 3. Own the Solution1. Stop Blaming THREE STEPS • Focus on the future, not the past • Fix the problem • Look for system problems 2. Look in the Mirror
  39. 39. Creating the Conditions of ACCOUNTABILITY SIX ELEMENTS OF ACCOUNTABILITY 1. Shared Vision of Success 2. Choice 3. Resources 4. Reporting 5. Feedback 6. Consequences
  40. 40. Creating the Conditions of ACCOUNTABILITY WHAT TO DO SYSTEMS OF ACCOUNTABILITY Process or environmental intervention that helps us get the right results. REPORTING Reporting In: Employees regularly report their work progress to their manager SYSTEM • Weekly check-in meetings (time block) • PM task tracking software Reporting Out: Distribute critical information for more informed decisions and to eliminate silos • Organizational KPI Dashboard • Post-Mortem project debriefs, publish lessons learned Example:
  41. 41. DELEGATION & Empowerment WHAT TO DELEGATE CONTENTS HOW TO DELEGATE • Practice delegation conversations • Create a delegation plan: what, who, by when PRACTICE & PLAN • Tool: Activity Analysis (pre-work) • Common delegation challenges: Micromanagement Self- Assessment • 5 Steps of Effective Delegation: applying the Elements of Accountability • Tool: Project Mandate
  42. 42. Inspiring ACCOUNTABILITY & Greatness in Others 4. Provide Helpful Feedback 1. Point to the Destination FOUR SKILLS 2. Inspire Confidence 3. Focus on Strengths
  43. 43. 4. Provide Helpful Feedback 1. Point to the Destination FOUR SKILLS 2. Inspire Confidence 3. Focus on Strengths • Connect people’s work to the purpose of the organization • Connect people’s life goals to their work Inspiring ACCOUNTABILITY & Greatness in Others
  44. 44. 4. Provide Helpful Feedback 1. Point to the Destination FOUR SKILLS 2. Inspire Confidence 3. Focus on Strengths • Use the science of praise to motivate the right behaviours • Promote a growth mindset Inspiring ACCOUNTABILITY & Greatness in Others
  45. 45. 4. Provide Helpful Feedback 1. Point to the Destination FOUR SKILLS 2. Inspire Confidence 3. Focus on Strengths • Fixing weaknesses prevents failure, Focusing on strengths leads to greatness • Find workarounds for weaknesses before tackling them head on Inspiring ACCOUNTABILITY & Greatness in Others
  46. 46. 4. Provide Helpful Feedback 1. Point to the Destination FOUR SKILLS 2. Inspire Confidence 3. Focus on Strengths • Real leaders care more about how employee’s performance is affecting the employee, than how it’s affecting the leader • Managers who first ask questions and listen are 4x more effective at providing feedback Inspiring ACCOUNTABILITY & Greatness in Others
  47. 47. WHAT YOU GET • Four workshops over 13 weeks • Up to 25 managers • Bite-sized homework assignments • Detailed workbooks • Loads of tools • Weekly emails of inspiration & guidance • Access to instructor MANAGERS WHO EMBRACE AND PROMOTE ACCOUNTABILITY!
  48. 48. MORE INFORMATION https://availleadership.com/accountability/ info@availleadership.com

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