1. MSPs, Help Us Help YOU!
Nicole Tanzillo
IT Marketing Manager, Spiceworks

3. 1
Get ‘em & keep ‘em.
(clients, that is…)

4. 2
Get your
learnin’ on.

5. 3
Let ‘em show
YOU the love.

6. Show of hands. Are you a…
Part-Time / Moonlighter Full-Time One- Full-Time at
(or Two-) Man Shop Larger MSP Firm

7. Result: You’re focused.
For 82% of you, your MSP business is your primary source of income.
Supplement
al income
18%
Primary
source of
income
82%

8. Result: You’re lean and mean.
Nearly ¾ of you are part of a firm with 5 or fewer employees.
101-250 251-500 500+
21-100
1
employee
6-20
2-5

9. Result: You’re connected.
More than ½ of you are responsible for managing 250+ devices.
More than
1,000 devices
21% Less than 100
devices
35%
501 to 1,000
devices
12% 251 to 500
devices
20%
101 to 250
devices
12%

10. Result: You’re influential.
More than ½ of you you influence $50k+ in annual IT spending.
$500k-1M >$1M
5% 7%
$0–10k
5%
$150k-500k
21%
$10k-50k
$50k-150k 25%
17%

11. So, here’s what
we’re thinking…

12. What we’ve got.
The Community

13. What we’ve got.
IT Service SpiceCorps MSP Spotlight
Provider Directory & Spice U (NEW)

14. What we’re noodling on.
Get ‘Em & Keep ‘Em Get Your Let ‘Em Show
(Clients, that is…) Learnin’ On You the Love
§ Low-cost self-service § Business mgmt. training § Collateral/marketing training
banner ads (cash flow, etc.)
§ Reseller directory § Marketing training (SEO,
Google Ads, etc.)

15. What we’re doing.
“Vendor Pages” for MSPs “MSP Match” Pilot Program
§ Match up IT pros with MSPs locally and online
§ Provide standard start-up assistance and build a
pipeline of new clients
§ Start with a standard offering and price point

16. Now it’s
your turn. ;)

17. 1. What would help you most in terms of
getting/keeping clients?
2. What kind of training would you be most
interested in?

18. Thanks a ton!

19. What comes now?
IT Service Provider MSP Spotlight Help Us
Directory & Group (NEW) Help You
http://community.spiceworks.com/service_providers
http://community.spiceworks.com/group/show/12-it-service-provider

20. That’s all, folks!