How B2B content marketing is bound to change in the coming months, especially when it comes to Account Based Marketing (ABM) and the use of data to personalize content.
1. B2B Content Marketing in 2017:
The Year of Publishing Dangerously?
What’s likely to come next from the desks of B2B marketers? Since the recent rush
towards content marketing shows no signs of abating, it’s not surprising that many
predict an increased focus on content marketing in 2017.
Some say content will be shorter; others point to a need for in-depth content that goes
beyond basics. “Smarter content marketing teams will move away from generic articles
to those that bring more depth, and something new to the discussion,” says
B2Bento’s Sunil Shah.
Based on what I’ve seen in recent months, content curation should become even more
important for B2B marketers in 2017. The continued demand for short, easy to digest
content will be met through interactive infographics, short videos and vlogs, and live
streaming of informative video.
And while we’ll likely see an explosive growth in use of videos, the focus of video
content will be more on education and less on features.
2. Content Will Become Increasingly Personalized for ABM Use
Search Engine Watch found that 70% of B2B marketers intend to create more content
in the coming year, and further predicted that marketers will focus on creating more
personalized content.
But that’s only part of the picture. “Account-based marketing will become more
mainstream…in 2017, we will see the number of B2B companies testing and running
full-fledged ABM program rise,” according to Shah.
While many marketers have been trying to meet the ever-growing need for content by
repurposing their existing content, fresh content that has been created and personalized
specifically for ABM use will become more of a necessity.
To be effective, this personalized content will need to be specific, not only to the role of
the recipient but also to where they are in the purchase process.
Use of Predictive Analytics Will Increase
In a recent Forbes Insights survey, 300+ execs from companies with at least $20 million
in revenue reported that they’ve implemented predictive marketing initiatives, and have
been using predictive marketing for two years or longer. Moreover, 86% have seen an
“increased return on investment as a result of their predictive marketing.”
The continued increase in the use of predictive analytics will create a need for smarter
lead scoring to support predictive marketing and leverage more data and algorithms that
account for real-time addition of lead scoring criteria, and lead scoring prioritization.
As businesses reach a level of maturity with the ABM strategies they’ve adopted, there
will be an increased need for content that supports ABM.
In 2017, we will see convergence of content development that will allow personalized
content to be created in real time that will support ABM and leverage extensive data
profiling and predictive marketing.
3. “Within marketing cloud solutions, there will be more emphasis on a newer approach to
consolidate customer data from different first-party and third-party sources across the
customer lifecycle. Related to this is exploiting this data through customer data
platforms, predictive analytics.” states Dave Chaffey of SmartInsights.
An integrated, data-driven approach to customer interaction will necessitate more
consistent, personalized and interactive communication using different channels and
devices.
The greatest impact in this area will be from the integration of data from not only
different marketing technologies but also different marketing channels including
integration of offline comments using transcription technologies.
Digital Marketing Will Disappear into the Mix
Many have expressed the viewpoint that the above term should no longer be seen or
heard; since digital and traditional forms of marketing are all part of the same thing:
marketing.
In what is increasingly considered the ‘post-digital marketing world,’ digital media and
technology in marketing are omnipresent. “Digital marketing activities” need not be
viewed separately any longer; they are simply part of the marketing process.
Marketing should be seamless. And all aspects are indeed becoming more integrated.
It’s an omni-channel world now, and in 2017 tactics will be adopted or discarded based
on what works and not on whether they are categorized as online vs. non-online.