Number - 9, Flat No-S4,
Second Floor, 1st Cross Street,
Jains Anahita Apartments,
Lake Area, Chennai – 600034.
C.ARVIND E-mail- email@example.com
An enthusiastic, dedicated, top performing result oriented professional with extensive experience
across all areas of Telecom & Networking, Security & Systems solutions Design. A n exceptional
team member who is able to develop and motivate the team to achieve targets, I can demonstrate a
strong ability to manage projects from conception through to successful completion. A proactive
individual with a logical approach to challenges, I perform effectively even within a highly
pressurized working environment.
10+ years of experience in Solution Architecture/Pre -sales professional(Business Solution
Consultant)/Project Management IT Solutions, Technical Support / Operations and Installation and
Commissioning / Core Network Planning of Data Network & Project Associate for Plant Wide
Networking with experience in Architecting telecom and Data Products/Voice/Mobili ty/ Media
Entertainment Services / Product Development / Datacenter/IT infrastructure/Innovative
solutions/for Enterprise, Global and Carrier accounts.
Presently associated with Aircel Business Solutions – as Senior Manager – Solution Consultant/
Architect/ Presales taking care of South India.
Top performing result oriented Key Member involved in Solution Architecting, Project Management, New
Product Development life cycle, Network Planning which resulted in delivering revenue and profit growth
for company with customer satisfaction
Enable business penetration in Media Entertainment Services, BFSI Vertical, IT&ITES vertical,
manufacturing vertical by providing unique, custom made solutions to increase revenue from negligible to
sizable quantity per annum.
Manage & Develop Complex Infrastructure technical solution spreading across multiple Service product
lines and brands and work towards creating a cost optimized solution to win in the market place by using
combination of difference vendor offerings.
Validate customer requirement, sizing & scope.
Ensure compliance with Solution & Delivery assurance process.
Provide Technical Solution support during delivery of projects.
Effective handover of the proposed solution to Delivery team after win.
Works with the sales team in responding to RFP/RFQ/Tenders.
Providing post sale technical support to certain top Marque accounts (high revenue accounts).
Should be able to articulate/present the proposed solution to other teams and customer. Participate in
client presentations & discussions.
Exhibit team leadership at the highest level, by ensuring that all the brand/service product technical teams
understand the Solution engagement strategy.
Have extensive experience in systems administration and providing end-to-end business solutions based
on convergence technologies.
Excellent team building skills with proven abilities in planning and managing resources .
Actively involved product development and Business development lifecycle.
Engaged in imparting continuous Training to Account Managers, System Integrators and Channel partner
Actively involved Business and Operation process system. (Incident management, Change management,
Configuration Management, Capacity management).
Close engagement with Project delivery team for seamless and successful project delivery for customers.
Played vital role in Funnel development for new products and solutions by imparting training, presenting to
customers, arranging for POC’s etc.,
Possess excellent interpersonal, communication & organizational skills with proven abilities in team
management, customer relationship management and effective conflict management.
2. CORE COMPETENCIES
- Project Management - Project Implementation - System Administration
- Troubleshooting/ Networking - Operation & Maintenance - Quality Assurance
- Ethical Hacking - Client Relationship - Team Management
Provide technical/project consultancy in support of sales at client meetings and on conference calls.
Discuss, capture and define customer requirements.
Work with the Sales teams to explore the commercial opportunities for the range of products.
Responsible from requirement capture and design to implementation handover. Working closely with
members of the Delivery, Support and Success management team to ensure Infrastructure be delivered on
time, to specification and within budget
To provide technical/project consultancy in support of sales at client meetings and on conference ca lls. To
discuss, capture and define customer requirements.
Through Interface and discussion to capture customer requirements and present the relevant technical
solution at customer visits, presentations and other follow up meetings.
Where relevant to identify key revenue generating opportunities for products and services to customers
either direct or through the Sales team for the financial benefit of the company.
To write technical Requirement Specifications which meet customer requirements and translate these
accurately to the delivery and development team for implementation
Managing and executing infrastructure development projects for start-ups, large organisations & Govt
Agencies developing technical resources & solutions for greater value addition and increased margins.
Carrying out advance planning for resource mobilisation, manpower deployment and rendering technical
support; ensuring the execution of projects within time, cost & budgetary parameters.
Handling network creation, bandwidth provisioning, etc.
Developing local project management staff & controlling the project budgets ensuring the transparency &
Handling the network infrastructure LAN/WAN, migration & configuration of high end network devices.
Handling wide range of operating systems and network management tools
Addressing performance bottlenecks & ensuring maximum network uptime.
Assisting in the design & implementation of the network and troubleshooting.
Suggesting improvements in the operations and processes to make the system foolproof.
Troubleshooting the leased lines & ISDN by coordinating with BSNL coaxial & transmission officers.
Analysing, logging, tracking and complex software and hardware matters of signific ance pertaining to
networking connectivity issues, printer, server, and application to meet business needs.
Operations & Maintenance
Planning and effecting predictive & preventive maintenance schedules of networking equipments.
Conducting periodic checks and acceptance tests to ensure performance of various equipments.
Proactively identifying areas of obstruction/defects and conducting service and repair to rectify the
equipments through application of troubleshooting tools.
Conducting training programmes to enhance operational efficiencies of workforce, focusing on technical &
customer care aspect.
Coordinating with engineers to resolve escalated calls and achieve higher customer satisfaction matrices;
monitoring performance of field engineers & providing necessary feedback.
Monitoring the post service activities like follow up with the customers, service reminders and handling
customer grievances for superior customer service.
Key Recent Achievements
Clinched 20 Million Integrated Video conferencing, MPLS deal with upcoming BFSI vertical company
Have articulated 2G/3G/LTE based solutions in which my role was in Conceptualization, Conducting POC’s,
Product development, Process development,
Instrumental in Product development of 2G Based last mile technology for ATM connectivity and to win
Lead the entire life cycle of testing/finalizing 3G based VPN solutions for small branches/ATM.
Tested and developed M2M solutions based on 2G/3G last miles.
Team member in LTE(4G) deployment
Best route ILL bandwidth with only upload for a movie post production giant.
MDM (Mobile device management) bundled with Tablet PC’s to a top South Indian DTH company.
NPLC (National Private Leased Circuit) with unique combination of last miles using SDH and Mobility
Participated and technically qualified in Tenders and RFP’s.
3. Business Management and Technical SKILL SET
Product Development and Business solutions for telecom; Solution Architect; Presales of IT
Data & Telecom Products: MPLS, Internet, NLD, IPLC, IMPLS, VOIP, etc.
Data Centre Products: Aircel Data Centre
Networking and IT Products:
CISCO: Router Switches.
Juniper: Routers M and T series (M40e, M20, M10i, T320)
TCP/IP: BGP, OSPF, RIP, MPLS, VIOP, HSRP, VLAN, VRRP
Optimisation: Silver Peak WAN Optimization solution
Video Conferencing: Life Size, Polycom
√ Aircel Business Solutions, Manager-Business Solutions Consultant Group, since Dec’09
Need to Support technically and commercially to Acc Manager/Channel manager For all
southern states (Tamilnadu, Andhrapradesh, Karnataka and Kerala)
Provide Proposal Document along with Commercials and technical approval for customer Solution.
. Provide Solutions & Commercials for Aircel Products to customer.
MPLS, Internet, NLD, PTP, IMPLS, IPLC, Datacenter Co-location
. Support to Aircel Product Management Team
Provide Support to Products team with market Updates Product Development lifecycle
. Support to Aircel Account Manager/ Engagement Manager/ Channel Partners
Provide them Technical Solution Document, Presentation, BOM, OFFER as per customer requirement
. Support Project Team, Service Delivery, and Service Assurance and Operation team:
Provide relevant approval and Solution document / SOW to project team for implement successfully and
also participated in Project Kick off meeting to have a smooth project implementation process.
. Vendor Management:
Meeting with different vendors to introduce various products which would enhance Aircel Strength to
Take End to End responsibilities in Tenders – Prepare required technical documents, Consult with planning
and Feasibility teams for feasibility, Participate in Pre-bid Meetings, Co-ordinate with various teams to get
all required documentation in place and finally submit the tender.
As Project Manager:
Managing Specific Customer related projects right from coordinating with OEM’s, Vendors, SI’s Delivery, Field
Overseeing deployment of services across all the nodes.
Handling Service Delivery, Technical Deployment, Integration and Testing.
Ensuring technical compliance in partial and final acceptance test
As Solution Architect:
Designed solution and Won deals for Major IT / ITES, Manufacturing, BFSI, Media, Services and Pharma,
Education, Government and PSU spread across South
Designed Solution for Tier 3 ISP’s Infrastructure, IP Network planning
Routing on CISCO 7609 at Core, 3945E/K9 at Access and 2911/K9 at Branch levels
Life Size ICON 600 and ICON 400 series End points
Polycom HDX 8000 and 7000 series
Articulated, Participated and Won RFP/RFQ for Government and Large Enterprise projects
Aruba WiFi Products
Cyberoam UTM and Firewall devices
Silver Peak and Mobile Iron WAN Optimization solutions
Kochar M2M Solutions
Netmagic and Control S Cloud / Data centre co-location / IaaS / SaaS solutions
4. As Key member of LTE Deployment:
Played a Vital role in strategic and planning for deployment of LTE Network roll –out for TN
Involved in technical discussions with ZTE on roll out plan
Key role in customer migration from Wimax last mile to LTE Last mile
Launched new solutions and products using LTE Last miles
Posses strong knowledge on Technology, Delivery and Product positioning based on LTE
√ Bharti Airtel Ltd, Manager-Product Dev & Business Solutions , May’08 to Dec’09
Supported technically and commercially to Acc Manager/Channel manager For Chennai and
Rest of TamilNadu (RoTN) Business cluster
Commercial approval and technical approval for customer Solution document and commercials offer.
. Provide Solutions & Commercials for Bharti Products to customer.
MPLS, Internet, MBIC, ITFS, VSAT, NLD, PTP, IMPLS, IPLC, Datacenter
. Support to Bharti Airtel Product Management Team (Business development and Product
. Support Bharti Airtel Account Manager/ Engagement Manager/ Channel Partners
Provide them Technical Solution Document BOM, OFFER as per customer requirement
. Support Project Team and Operation team:
Provide relevant approval and technical document to project team for implement successfully.
. Vendor Management:
Meeting with different vendor and create high level technical document for Airtel customer.
. Media Enterprise Services:
Provided Leased Line, MPLS and Teleport services to media companies.
√ Reliance Communications Ltd, Manager, Feb’05 to May’08
IP Planning and Allocation:
IP address management of Public and Private IP Pool for Whole of Reliance Network and Customers,
Highly experienced with IPAMS (IP Address Management System) tool for effective and efficient utilization,
allocation and report generation of Public & Private pools.
. Provisioning and Commissioning
Provisioning and managing various flavours of DIA (Direct Internet Access) services to customers,
Understanding and provisioning of different services of L3 VPN Customers.
. Planning and Engineering Tasks
Analysis of Internet Traffic using MRTG Graph and Planning and Deployment of higher capacity Internet
pipes, Vendor analysis and evaluation for different network requirements, Preparation of BoM, related to
Network hardware and software, Nodal design document and device, service specific codification.
Responsible for System Engineering activities like GIS (Geographical Information System) instantiation
and Clarity visibility up to Port level.
√ Steel Authority of India Ltd (SAIL). Junior Manager, Aug’01- Feb ’05
Area In-Charge (Tele) of Modernization Zone with a total manpower of 5400 employees.
Carry out various periodical inspections of plant & machinery like Plant Safety (Check list) inspection,
Cable gallery inspection, Crane inspection, Gas Line inspection, Lift inspection.
Conduct Safety Audits and Job Safety Analysis in various Departments and Jobs.
Managing liaison with statutory authorities.
Master of Engineering (ISE) from NIT (National Institute of Technology), Tiruchirappalli in First
class with Distinction in the year June2001.
Bachelor of Engineering (Electronics & Communication Engineering) from Bharathiyar
University in First Class in the year April 1998.
Cisco Certified Network Associate (CCNA)
Juniper Networks Certified Internet Associate (JNCIA - JUNOS)
Juniper Networks Certified Internet Associate, Enterprise Routing (JNCIA-ER)
Juniper Networks Certified Internet Specialist, Enterprise Routing(JNCIS –ER)
Juniper Networks Certified Internet Specialist, Enterprise Security(JNCIS-SEC)
Juniper Networks Certified Internet Associate, Enterprise Switching(JNCIA–
Date of Birth : 04th June 1976
Sex : Male
Marital Status : Married
Languages : Tamil, English, Hindi