CMMI MODEL – Capabilities Maturity Model Integration TOTAL QUALITY MANAGEMENT

1. CMMI MODEL – Capabilities
Maturity Model Integration
A process improvement approach
Presented by:
Momina Saleem
Ghania Mansoor
Saman Maqsood

3. According to the Software Engineering
Institute (SEI, 2008), CMMI helps
1. integrate traditionally separate organizational
functions
2. set process improvement goals and priorities
3. provide guidance for quality processes
4. provide a point of reference for appraising
current processes

4. AREAS OF INTEREST
• These are three areas of interest of CMMI along
with their model codes
1. Product and service development — CMMI for
Development (CMMI-DEV)
2. Service establishment, management, and
delivery — CMMI for Services (CMMI-SVC)
3. Product and service acquisition — CMMI for
Acquisition (CMMI-ACQ)

5. CMMI REPRESENTATION
• Continuous Representation
The continuous representation is designed to allow the user to focus
on the specific processes that are considered important for the
organization's immediate business objectives, or those to which the
organization assigns a high degree of risks.
• Staged Representation
The staged representation is designed to provide a standard
sequence of improvements, and can serve as a basis for comparing
the maturity of different projects and organizations

7. REASONS FOR APPRAISAL
• To determine how well the organization’s processes
compare to CMMI best practices, and to identify areas
where improvement can be made
• To inform external customers and suppliers of how well
the organization’s processes compare to CMMI best
practices
• To meet the contractual requirements of one or more
customers

8. RESULTS
• Increases of performance in following;
1. Cost
2. Schedule
3. Productivity
4. Quality
5. Customer satisfaction

9. Comparing CMMI with ISO 9001 and
Malcolm Baldrige
• ISO 9001 is the ISO Standard for Quality
Management System (QMS)
• Malcolm Baldrige is the most widely used
organizational framework for performance
excellence in U.S. and the basis for national
Baldrige Award in U.S. It also provides criteria
for an organization's self-assessment.