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2012 Enterprise Channel Marketing Plan
     Value Added Distributors & Indirect resellers
                         January 2012


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               COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
Agenda
• PART 1: Sales Priorities
  PART 1                                                                PART 2 : Channel Support

• Introduction                                                       • BP Communities
  • 2012 Channel marketing priorities                                           • Applications Club
                                                                                • Network Infrastructure Partner
                                                                                  Inner Circle
                                                                                • VAD Council
• Sales initiatives
  • SMB – OXE – DATA – Installed base
                                                                     • Channel program and support
• Incentives & Rewards
                                                                     • Co-marketing
• Channel development                                                • Communication
  • Recruitment programs

                                                                     • Synthesys


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                             COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                         2012
PART 1
    PART 1
Sales priorities




                                 3
  COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
              2012
Channel Marketing support to Business
Priorities                                                                                       • Cloud/Hosted solutions
                                          • OpenTouch (Business                                  • OPEX models
                                            Edition and Multimedia                               • SIP federation
                                            Services)
                                          • OXO Rich
                                            Communication Edition
     • IP/SIP Communication on            • 10G Networks (data
       Hybrid platforms                     center, Core Networks
     • WLAN/1G access                       and campus)
     • Installed base evolution




          Capitalize                                        Attack                                    Beachhead
                         Sales initiatives
                        BP sales rewards
                     Channel Development
                        Co-marketing
                                        BP communities
                                       BP communication
                                                             4
                              COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                          2012
2012 Channel Marketing Priorities




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              COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                          2012
Definitions
SALES          A set of sales and marketing activities focusing on our Business
               priorities to drive 2012 business and to engage you. This can include
INITIATIVES
               the followings:
PROMOTIONS     Special conditions granted to you and your IRs to boost a specific product or
               solution. The promotions can be extended to end users. Promotions can have a
               limited geographical coverage

CAMPAIGN-IN-   Kit of marketing and sales material designed to reach end users. The customizable
               kit allows you/your IRs to run your own lead gen campaign. This can be supported
BOX
               with the help of ALU-E via co-op funding, lead generation department or My
               Marketing Agency
INCENTIVES &   Program or activities which aim at reinforcing BP commitment and to strech
               business activities. Incentives/rewards can be linked to promotions or just focus on
REWARDS        BP business performances

COMMUNITY      Federate and engage you and your IRs who, regardless of ypur or their status or
               profile, share common interests in a specific area of business.

CHANNEL        Initiatives and tools mainly focus to recruit new BP and to reach new potential BP
               to address a specific market, and increase ALE solutions awareness
DEVELOPMENT


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                            COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                        2012
Are you
 seeking
Sales initiatives
 profit or
 possibility?



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  COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
              2012
Sales initiatives 2012



 1 | SMB  OXO RCE/DATA

 2 | Mid Market  OpenTouch/OXE

 3 | Network Infrastructure  Convergence & Data Center


 4 | Installed Base (Transform)  OXE/OXO



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                   COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                               2012
SMB
Objectives     • Boost SMB business (6 to 100 users)
               • Enable and energize resellers/partners
               • Create end-customer awareness and demand
PROMOTIONS     OXO Upgrade 
               • Discount on software licenses (Greeting, Mobility, IP transformation) *
               Replace to OXO 
               • Communication suite for free, attractive price on all Software licences *
               LAN + OXO-IP + WLAN + IP phones 
               • Voice & data convergence solution                                             * Transform
AWARENESS
               • « Did you know …» on social media
CAMPAIGN

CAMPAIGN-IN-   • «The secret of productivity » (generic SMB solution)
               • «Transform your equipment, Transform your Business » (installed base) *
A-BOX

INCENTIVES &   Vitalize 
REWARDS        • 25 pts per K€ on OXO (greenfield & Installed Base)/ 20pts per K$
               • 50 pts per MyIC phone

CHANNEL        Indirect resellers 
DEVELOPMENT    • Recruitment kit for you and special offer for your new IR
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                            COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                        2012
SMB « boost plan »
• Awareness campaign: « Did You Know? »
    • Weekly message targeting End Users
    • Facebook, Twitter, Linkedin, BP web site …
    • Ready-to-use banners & text in 6 languages (FR, DE, GB, SP, IT, P)

• End customer «Campaign-In-a-Box»
    • Ready-to-use and customizable set of tools available in 5 languages

 • « The secret of productivity »
    • 2 emailers, signatures, copy blocks, banners
 • « Transform you equipment, Transform your business »
    • 4 emailers, signatures, banners, invitation



• Sales Rewards for your IRs with Vitalize on OXO sales (greenfield &
  Installed Base)
    • 25 Vitalize points per 1K€ of sales (20 Vitalize points per 1K$ of sales)
    • 50 Vitalize points per set (MyIcPhone)
                                                                 10
                                  COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                              2012
SMB « boost plan » (2)
• Promotions : TRANSFORM program
 • Upgrade former OXO to 8.1 release (Actis)
    • Promotion on greeting, mobility licenses (-40%)
    • IP user licenses for free (up to 40)

 • Replace former 4100/4200 to OXO (Promo code)
    • Communication suite for free
    • All software licenses (CC30) at WPL -75%

• Promotion: Convergence for SMB
  • Special discount on OmniSwitch + OXO RCE IP + WLAN + IP Phones



• Recruitment program for Indirect Resellers
    • Accelerate the ROI for the new partner
    • Recruitment campaign kit to manage with the country channel (Sales & marketing)


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                                  COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                              2012
Mid Market
Sales initiatives




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  COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
              2012
Mid Market
Objective      Boost Mid Market sales for OmniPCX Enterprise and for
               OpenTouchTM targeting greenfield and installed base
PROMOTIONS     OpenTouchTM 
               • Special Lab & demo offer
               • BP In-house conditions for OpenTouchTM BE and MS
               • Migration for BiCS or OXE to OpenTouchTM *
               OmniPCX Enterprise 
               • IP For free / IP Centralization / Migration and upgrades to OXE R10*
               • Multi-year services offer when migrating
               Visual Collaboration                                                           * Transform
               • Benefit from 7 % discount on all Visual Collaboration catalogue
               • Get for your customer an LG executive device for Free
CAMPAIGN-IN-   OpenTouchTM & Visual Collaboration (awareness campaign)
A-BOX          «Transform your equipment, Transform your Business » *

COMMUNITY      Applications club  (open to registered IRs)
               • BP community for Communications (Webinars, social media, etc.)
INCENTIVES &   Vitalize VIP Gifts 
               • 10 quarterly reward (customer project based)
REWARDS
               Vitalize 
               • 25 pts per K€ for migration to OTBE or OXE / 20pts K$*                        * Transform
               • 50 pts per MyIC phone
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                            COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                        2012
OpenTouch™
• End customer «Campaign-In-a-Box»
  • “Multiples Devices, Multiples Communications, One Conversation”
    • Emailer, copy blocks, banners, subheads
    • Available in EN, DE, FR, IT, SP


• Special BP offer
  • OpenTouch Business Edition Lab & demo covered at 100% with coop (Q1 ’12)
  • Aggressive “in house offer” for OpenTouch BE or OpenTouch MS

• Sales Rewards:
    • Quarterly 10 Vitalize VIP Gifts for the largest OpenTouch™ sales (WW) (based on customer
      project report)
    • 25 Vitalize points per K€ (20 Vitalize points per 1K$ of sales) for migration to OpenTouch™
    • 50 Vitalize points per MyIC phone




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                                 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                             2012
Visual Collaboration
• End customer «Campaign-In-a-Box»
   • “More than Video Conferencing; Visual Collaboration”
    • 2 Emailer (for mid market or Large enterprises, copy blocks, banners, subheads)
    • Available in EN, (DE, FR, IT, SP in 2012)



• Promotions
   • LG EXECUTIVE DEVICE for Free
    • Marketing tools available (eMailer, White Paper)


   • Price discount of 7 % on all Visual Collaboration catalogue




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                                  COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                              2012
Network
 Infrastructure
Sales initiatives



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  COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
              2012
Network Infrastructure
Objectives     Sustain network infrastructure growth in Convergence
               and Data Center markets.
               Develop sales in SMB market
PROMOTIONS     M&L Enterprises: Convergence solution:  Q2
                • OS6450 + 802.11n AP
               SMB: Convergence solution  H1
                • OXO/IP + OS6400/OS6250 + WLAN + IP phones
CAMPAIGN-IN-   Convergence/OS6900/10G  « The Core challenge »
A-BOX          Data Center  awareness campaign

INCENTIVES &   Vitalize VIP Gifts 
REWARDS         • 10 quarterly rewards for best projects


COMMUNITY      Partner Inner Circle  (open to registered IRs)
                • ALE BP community for NI (Webinars, News alerts, web site, etc.)

CHANNEL        Indirect resellers 
DEVELOPMENT    • Recruitment campaign kit for you with special offer for IRs


                                                          17
                           COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                       2012
Network Infrastructure
• End customer «Campaign-In-a-Box»
 • The « Core challenge » (Convergence)
    • Email (3 email templates), Banners, web pages, copy blocks, white papers
    • Available in 4 languages (FR, GB, SP, DE)

 • « Data Center switching solution » (Data Center)
    • Email (2 email templates (in PDF + HTML), confirmation email,
      web banners, copy blocks
    • Language: EN


• Sales Rewards:
    • Quarterly 10 Vitalize VIP Gifts for the largest deals (customer project
      based )

• Promotions
  • Convergence solution for MLE: OS6450 + WLAN 802.11n AP
  • Convergence solution bundle for SMB: OS6xxx + OXO RCE IP +
    WLAN + IP phones
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                                 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                             2012
Installed base
Sales initiatives




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  COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
              2012
Installed base “Transform”


Objectives     Protect and develop the renewal of the installed base
               Accelerate the natural upgrade or migration cycle

PROMOTIONS     Replace 
                • Move to OXO RCE
               Upgrade 
               • OXO, 4400 to OXE, OXE to OpenTouch,
               • IP for FREE
CAMPAIGN-IN-    SMB & Mid-Large « Transform you equipment, transform your
A-BOX          business »

INCENTIVES &   Vitalize 
REWARDS        • 25 pts per K€ for migration and upgrade business /20 pts K$




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                          COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                      2012
TRANSFORM
• Cross market segment program for SMB, MLE, Communication and
  Network to address the installed base


• End customer «Campaign-In-a-Box»
    • “Transform Your Equipment, Transform Your Business”
    • Emailers series targeting Small & Medium Businesses (4 emailers), Mid & Large Enterprises
      (4 emailers), banners, email signature
    • Language: EN, DE, FR, IT & SP
    • New emailers and new sales tools (H2):



• Promotions:
    • Replace, Migrate or Upgrade (see SMB, MLE or Networks initiatives)

• Sales Reward:
  • 25 Vitalize points per 1K€ of sales (20 Vitalize points per 1K$ of sales)
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                                COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
Are you
BP Loyalty &
seeking
  Rewards
profit or
 programs
possibility?



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COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
            2012
New VITALIZE 2012 –
To Revitalize VITALIZE
• Major Improvements
   • New look and feel, new Catalogs with new categories
   • New regional catalogs including vouchers for all countries
   • Company catalog removed (Only catalog for «individual »)
   • VAD can transfer points to the IRs



• New key features
   • Points transfer validation by the CSM
   • Points Validity date (day/month)
    • Individual points are valid from transfer date year 1 until end of calendar year 2 (Example: points
      transferred in March 2012 are valid until end of December 2013 )

   • Automatic monthly report sent by email to your VIM and individuals




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                                  COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                              2012
Reward program 2012

                                                                                                                       2




• Installed base: 25 points   • Reward the highest deals per                                         • Reward 20 Top
  per 1K€ of Sales – 20         Quarter                                                                Business partners WW
  points per USDK
                                                                                                     • All inclusive trip for
• SMB: 25 points per 1K€ –    •   VIP Gifts*                                                           two people per
  20 points per K$            •   10 V.I.P Gifts for Network                                           winning company
• My IC Phone 50 points       •   10 V.I.P Gifts for OpenTouch
  per set                     •   10 V.I.P Gifts for OXE

                              * Customer project based



        • Business Partner registration is mandatory to get any rewards
        • One unique registration form on the Business Portal
        • Registration closure end of March 2012
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                                  COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                              2012
Marketing initiatives 2012
Registration
• Objectives:
  • We need you to engage in 2012 marketing initiatives
  • Mandatory to get any rewards (Vitalize points, Top Performers)
  • Mandatory to access some promotions (Transform replace to OXO)


• One stop registration for all channel marketing initiatives
  • Registration form available on the Business Portal (Sales Accelerator page)


• You are invited to register for 2012 initiatives and programs
   • 2011 registration is not valid for 2012
   • Channel Sales and Local Channel Marketing have to validate your request
   • Registration must be performed prior to end of Q1’12


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                                COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                            2012
Are you
seeking
  Channel
profit or
Development
possibility?



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COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
            2012
RECRUITMENT
      Indirect Resellers

• Objectives:
  • Ease recruitment of Indirect Resellers to sell OXO or Data
  • Speed-up the accreditation lead-time and ROI

• Content:
  • Free ACFE training for one engineer of new IR
  • Back end Rebate on sales target achievement
  • “CAMPAIGN IN A BOX” for recruitment: (updated in Q2 ’12)
    • Emailer, invitation, kakemono, Telesales script
    • Language: EN, DE, FR, IT & SP

• Process:
  • Sign the Alcatel-Lucent Indirect reseller Charter and fill-in the program request form
  • Fulfill accreditation according to Convergence Partner Program Rules within 6 months
    from the Charter signature (ACFE Certification / 1 sales training / Purchase your Lab and
    Demo equipment)
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                                  COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                              2012
PART 2
     PART 1
Channel support




                                 28
  COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
              2012
Are you
seeking
     BP
profit or
Communities
possibility?



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COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
            2012
Sales Programs                 Webinars                                  Events                                    NI PIC Alerts
•   Promotions                 •   Every month                           • Vision /Pre announcement                • Pro active info push
•   Mkg /communication tools   •   Live and recorded sessions            • Meet with experts                       • Up to date information on products,
•   Campaign                   •   All products and solutions            • Build your network                        solutions, services, training, etc
•   Rewards…                   •   Live Q&A sessions                                                               • Promo…




                         • New BP database
                         • Webinars for pre sales
                         • Social media

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                                                COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                                            2012
(TBC)




Sales Programs Webinars                     Virtual event                                                     Social Media               Advisory Board
Support        • Every two weeks            • Dedicated information
               • Live and recorded sessions • Dedicated booth
                                                                                                              • Private Facebook page
                                                                                                              • Up to date information
                                                                                                                                         • Exchange with experts
                                                                                                                                         • Best Practices
•   Promotions                 • All applications topics            • Exchange &                              • Expert videos &          • Hot topics follow up
•   Mkg /communication tools     covered                              discussions                              testimonials
•   Sales Speech               • Live Q&A sessions                                                            • Daily life of our club
•   Rewards…                                                                                                   and activities




                          • Webinars for pre sales
                          • Virtual event to all and especially for emerging market
                          • Advisory Board with most important BP contributors


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                                                    COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                                                2012
• Nurture the panel of 14 VAD in a clubbing spirit
             • 2 dedicated sessions per year
             • Themed VAD Council sessions: to renew & to reinforce the community
      • Enlarge community to new members
                                                                                                                                    (TBC)




Solutions &                         Webinars                                          Council sessions               Virtual event/booth
                                                                                                                     •
Sales programs                      •
                                    •
                                        Each quarter
                                        All products and solutions
                                                                                      •
                                                                                      •
                                                                                          Vision /Pre announcement
                                                                                          Hot topics follow up       •
                                                                                                                         Dedicated information
                                                                                                                         Dedicated booth
presentations                       •   VAD Council follow up                         •   Meet with experts          •   Personal access code
•   Pre-announcement                •   Live Q&A sessions                             •   Reinforce the community    •   Social media ( linked in , other?)
•   Solutions & offer               •   Live exchanges                                •   Best practice
•   Mkg /communication tools                                                          •   Share experiences
•   Logistics, services, finances                                                     •   Exchanges
•   Ale support

                                                                                 32
                                                  COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                                              2012
Are you
  Channel
seeking
  program
profit or
and support
possibility?



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COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
            2012
Partner Locator
        NEW



• Design

• Lead
  Generation
  Option

• Search

• Google map


• Accreditation
  Details


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                  COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                              2012
Are you
 seeking
Co-marketing
 profit or
 possibility?



                                35
 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
             2012
Co-op Program
• Co-op Improvements
   • New and simplified categories
   • Better visibility and easier activities follow up


• Co-op new rules
   • 3rd level of validation mandatory from 10 K€
     and/or the reimbursement amount requested is > 50%
   • Automatic pop up when the requested amount is > 50%
   • BP Marketing plan mandatory


  Co-op funds re-focused on Marketing activities
    • 2012 Target : Minimum 60% of co-op to be used for End Customer activities
    • Limit the 100 % co-op reimbursement to MMA, ALE event, goodies, brochures

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                               COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                           2012
Business Partner Support using Co-op
• You run marketing activities on its own


• Or ALE Telemarketing / Telesales offer*
   • A Service Center supporting both Marketing & Sales
   • A network of certified agents
     • Data Base qualification
     • Lead Generation
     • Sales Generation



• Or MyMarketingAgency
   • Comprehensive marketing support
   • Push campaigns and online content
   • Empowering your IRs to execute campaigns                                                       *Global Telemarketing Service Center



                                                                38
                                 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                             2012
Are you
       BP
  seeking
Communications
  profit or
  possibility?



                                 39
  COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
              2012
New main toolbar at a glance!




                     Here it is!
                     January 2012 signals the first issue of the brand new Partner Focus
                     newsletter.

                     Straight to the point: with a new layout, new ergonomics, new
                     outline, new captions, new toolbar access, everything has been
                     redesigned to keep Partners on top of communications news in just a
                     few clicks – It’s a great time saver

                     Be informed of local information: Discover the new section “Latest
                     from Your Region” available under “News & Events” in the main toolbar.
                     It will tell Partners what’s happening in their country or area – a much
                     wanted feature



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COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
            2012
Access to information on your
                                         mobile


In 2012, launch MyDynamicLink WW where possible


Objectives   Facilitates sales business life by providing selective, up to
             date and real time information, anytime, anywhere
What is it   Application embedded in a GSM with dedicated information about
             Alcatel-Lucent Enterprise
Target       Sales / Pre-sales / Marketing


Update       Monthly through SMS /URL to download

Content      Promo & incentives / News & Events / Product & Solutions




                                                              41
                               COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                           2012
Are you
seeking
 Synthesis
profit or
possibility?



                               42
COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
            2012
Promotions
                                                                                         Target
          Promotion overview                    Objectives                                                      Process         Benefits           Validity
                                                                                        Solution
                                                                                                                                 Free and
      Replace former ALU SMB          Renew former communication                                                  Ebuy                               June ,
                                                                                            OXO                                 WPL – 75%
      solutions to OXO                solutions
                                                                                                                                  (CC30)
                                                                                                                                                   30th 2012
SMB
      Upgrade OXO: Greeting &         Up sell applications when                                                   ACTIS                              June ,
                                                                                            OXO                                 WPL – 40%
      Mobility Apps                   migrating OXO                                                                                                30th 2012

      Upgrade 4400/OXE to OXE /       Renew former communication                                                                                     June ,
                                                                                        OXE / BiCS                ACTIS        Up to – 40%
      BiCS                            solutions                                                                                                    30th 2012
ML
                                      Renew former communication                                                                                     June ,
      Upgrade OXE/BiCS to
                                      solutions                                     OpenTouchTM BE                ACTIS      Per user licence      30th 2012
      OpenTouchTM BE

      IP User License for Free                                                         OXE/OXO/                                                      June ,
All                                   Ease IP evolution                                                           ACTIS             Free
      (Upgrade)                                                                       OpenTouchTM                                                  30th 2012

                                                                                                                 Manuel                            June, 30th
      LG EXECUTIVE device for free!   Speed up video sales                         Visual Collaboration
                                                                                                                 process
                                                                                                                               Device for free
                                                                                                                                                     2012

      Video Collaboration Sales                                                                                 SDR /Promo                         June, 30th
                                      Encourage the adoption of video              Visual Collaboration                         - 7% of WPL
      Booster                                                                                                      code                              2012
ML
      Conversation seeding for 5 to   Provide complete Unified                                                                                       June ,
                                                                                         OXE / BiCS               Ebuy       Agressive Net price
      30 users                        Communication offer for seeding                                                                              30th 2012

                                      Push adoption of Instant Message,                                                                            June, 30th
      My TeamWork for 1€ / 1 USD                                                             OXE                  ACTIS       Almost for free
                                      presence                                                                                                       2012

      Data LAN + OXO-IP+ WLAN +
                                      Convergence boost for SMB                        Network/OXO              Promo code    Special discount      H1 2012
           IP phones for SMB *
All
                                      Improve ypur LAN to take full
             LAN + WLAN LME           benefit of WiFI 802.11n
                                                                                          Network                  N/A        Special discount      Q2 2012

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                                             COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                                         2012
CAMPAIGN IN A BOX
                                   OVERVIEW

                                                                                                                 WHERE TO   LAUNCHED
  SOLUTIONS      OBJECTIVES               TELL                             SELL                 LANGUAGES
                                                                                                                 FIND IT?       IN


                                 Multiples devices,
                - Awareness                                                                     EN (available)
                                 multiple
OpenTouchTM     - Generate                                           OpenTouchTM                FR, DE, SP, IT   BPWS       available
                                 communications, one
                leads                                                                           (in progress)
                                 conversation

                - Awareness      More than video                         Visual                 EN (available)
Visual
                - Generate       conferencing: visual                Collaboration              FR, DE, SP, IT   BPWS       available
Collaboration
                leads            collaboration                         solutions                (in progress)

                                                                   OmniSwitch 10K,
                - Awareness      The world’s first                   OmniSwitch
DATA Center
                - Generate       application-fluent                    6900,                    EN               BPWS       available
Switching
                leads            switching fabric                    OmniSwitch
                                                                       family
Convergence/    - Awareness
                                                                                                EN, FR, DE,
Omniswitch      - Generate       10GigE migration                 OmniSwitch 6900                                BPWS       available
                                                                                                SP
6900            leads
                - Protect
                                 Transform your                    OmniPcx Office,
                Installed base                                                                  EN, FR, DE,
Transform                        equipment, transform                 OmniPcx                                    BPWS       available
                - Generate                                                                      SP, IT
                                 your business                     Enterprise, BiCS
                leads
                - Awareness                                                                     EN (available)
                                 The secret of
OXO RCE         - Generate                                           SMB Solutions              FR, DE, SP, IT   BPWS       available
                                 productivity
                leads                                                                           (in progress)


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                                      COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
BP Communities



          Sales Programs              Webinars                  Virtual event      Social Media   Advisory Board
              Support



                                                                                     
                                                                                                 
                                                                     


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                COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                            2012
www.alcatel-lucent.com/enterprise

https://engage.alcatel-lucent.com/groups/channel-marketing


         twitter.com/ALUEnterprise

         facebook.com/ALUEnterprise

         youtube.com/user/AlcatelLucentCorp




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                    COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
Back up slides
• OpenTouch Lab & Demo Promotion
• OpenTouch « In house » promotion
• OpenTouch Campaign in a box
• Visual Collaboration promotion
• Visual collaboration campaign in a box
• NI Convergence campaign in a box
• NI Data center campaign in a box
• MyMarketingAgency




                                                         47
                          COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                      2012
OPENTOUCH™
         Lab and Demo Package

Objective:
Demonstrate your customers the New Conversation solution !
Offer:
The package can be covered via Co-op at 100 %
Duration: March 2012
Regions: EMEA, CALA, APAC                                                                                Discount
                                                                                                                     Recommend
                                                                                                                     ed discount
                                        Sales category                      Product designation         applied on
                                                                                                                     on WPL for
                                                                                                       WPL for VAD
                                                                                                                         IR
                                  Sales category A                         Hardware OXO & OXE             75%           70%
                                  Sales category AA45                      OpenTouchTM BE                 75%           70%
                                  Sales category B-C                       Applications and software      95%           90%
                                                                           ALE Telephone sets,
                                  Sales Category D-E                                                      65%           60%
                                                                           DECT , My IC phones*
                                  GETS                                     GETS                           65%           60%
                                  Fax server                               Fax server                     95%           90%
                                                                           Software Evolution
                                  Sales category N02                                                      100%           N/A
                                                                           Services (SES)

                                                           48
                            COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                        2012
OPENTOUCH™
            In-House system

Objective:
We grant you attractive conditions to purchase the OpenTouchTM (BE or MS) for
your own premise and start using “what you sell”!
Offer:
See table
Duration: December 2012
                                                                                                                            Discount
Regions: EMEA, CALA, APAC                              Sales category                            Product designation       applied on
                                                                                                                          WPL for VAD

                                               Sales category A                            Hardware OXO & OXE                  75%
                                               Sales category AA45                         OpenTouchTM BE                      75%
                                               Sales category B-C                          Applications and software           85%
                                                                                           ALE Telephone sets, DECT ,          55%
                                               Sales Category D-E
                                                                                           My IC phones*                 8082 limited to 5
                                                                                           Software Evolution Services          80 %
                                               Sales category N02
                                                                                           (SES)                            (first year)




                                                             49
                              COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                          2012
CAMPAIGN IN A BOX
                         OPENTOUCHTM
MULTIPLES DEVICES, MULTIPLE COMMUNICATIONS, ONE CONVERSATION

                                                                              Target Audience
                                                                              • Alcatel-Lucent Enterprise customers
                                                                                 - Business Line Manager: operations, back
                                                                                   office, marketing, sales
                                                                                 - Technical Decision Makers: IT, applications
                                                                                   manager
                                                                              • Greenfield prospects


                                                                              Available Languages
                                                                              English, French, German, Spanish, Italian
Objectives
                                                                                                     LEARN
• Generate OpenTouchTM leads for sales follow up.
                                                                                                     MORE
• Establish Alcatel-Lucent Enterprise as an innovator
  in multimedia voice communication and
  generate awareness of OpenTouchTM.
                                                                                                     9 million lines to
                                                                                                         address

                                                                 50
                                  COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                              2012
VISUAL COLLABORATION
          PROMOTIONS




Description:
You will benefit from 7 % discount on all visual collaboration items*. In addition, if your
Visual Collaboration project includes more than 15 k€ of LS solutions, you will get for free one LG
Executive system (WPL 3344 €) for your customers.

Your Benefits:
                      • Encourage many people to adopt the visual solutions
                      • Help you to close your Visual Collaboration deals more rapidly

Marketing tools:                                                                                            What is an LG Executive system?
                                                                                                            It is a LG display with a high definition
                       Web banners, Emailers available                                                      fixed focus camera mounted on top, a
                                                                                                            microphone and point to point video with
                                                                                                            Video Conference .
* Services excluded
                                                                        51
                                         COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                                     2012
CAMPAIGN IN A BOX
        VISUAL COLLABORATION
MORE THAN VIDEO CONFERENCING: VISUAL COLLABORATION
                                                                             Target Audience
                                                                             • Large Enterprise (1500+)
                                                                                - CFOs/COOs
                                                                                - IT Buyers/Managers
                                                                             • Medium-sized Enterprise (200-1500, with a
                                                                             focus on 200-750 range)
                                                                                - Business Line Managers
                                                                                - IT Buyers/Managers

                                                                             Available Languages
                                                                             English, French, German, Spanish, Italian

Objectives                                                                                              LEARN
• Create      demand       for Alcatel-Lucent  Visual                                                   MORE
  Collaboration Solutions.
• Generate awareness in the market for Alcatel-
  Lucent as a video communications provider.                                                          16 % yearly growth
• Create space for Alcatel-Lucent in a market
  dominated by two vendors: Cisco and Polycom.
                                                                                                          (Gartner)

                                                                  52
                                   COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
CAMPAIGN IN A BOX
     DATA CENTER SWITCHING
THE WORLD’S FIRST APPLICATION-FLUENT SWITCHING FABRIC
                                                                                     Target Audience
                                                                                     • Storage Network Architect
                                                                                     • Application Architect
                                                                                     • Virtualization Manager
                                                                                     • Director of Storage / Applications
                                                                                     • IT Operations Director
                                                                                     • Network & Infrastructure Services
                                                                                     • Information Systems Analyst

                                                                                     Available Languages
                                                                                     English

Objectives
• Generate leads for Data Center Switching, and                                                      LEARN
  better enable sales teams.                                                                         MORE
• Generate awareness of Data Center Switching and
  to position Alcatel-Lucent Enterprise as an ideal                                                 22.5 million ports in
  choice for Data Center Switching solutions.
                                                                                                    2010 with growth of
• Position Alcatel-Lucent Enterprise as a thought
  leader in Data Center Switching solutions.                                                         119.4% (Gartner)
                                                                53
                                 COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
CAMPAIGN IN A BOX
CONVERGENCE/OMNISWITCH 6900

10 GIGE MIGRATION – CORE CHALLENGE

                                                                               Target Audience
                                                                                • Primary
                                                                                   - BDM’s (CIO’s, VP/Director of IT,
                                                                                      Networking, Infrastructure, IT Managers+)
                                                                                • Secondary
                                                                                   - TDM’s (Network Administrators, Desktop IT
                                                                                      VOIP/Collaboration, Infrastructure, etc)

                                                                               Available Languages
                                                                               English, French, German, Spanish


 Objectives
                                                                                                          LEARN
 • Capitalize on the convergence opportunity driven by                                                    MORE
   the 10GigE migration.
 • Create awareness and educate the audiences
   about this opportunity.                                                                                90% of IT server
 • Generate demand for OmniSwitch 6900 in                                                              interfaces will be 10GE
   converged network.                                                                                     by 2014 (Dell’Oro)
                                                                   54
                                    COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
Are you
 seeking
My Marketing Agency
 profit GTSC
     and or
 possibility?



                                 55
  COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
              2012
MyMarketingAgency

Proactive and direct marketing support to partners to
   help them grow their local markets by executing
              Alcatel-Lucent campaigns



                                                                                    MonAgenceMarketing:
                                                                                    France


                                          MMA: Global                                           MMA:
                                          complementing existing                                MEA
                                          programs.
                                          Consistent & Scalable.
                                          Executed through an agency
                                          eco-system


                                                56
                 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                             2012
MMA: PROGRAM MODEL

                                                Self-service                   MyMarketingAgency Online
                                                digital tools                  Self-Service (12 months)



                                                                              MyMarketingAgency Online Plus
                                                                              Managed Service (12 months) + 0.5 TM day p/month


                                                                               MyMarketingAgency Ongoing Sales
                                                                               Managed Service (12 months) + 30 TM day / month


                                                                             Digital + Telemarketing Package
Catalog of Services & Packages                                               1 web campaign + 10 TM days
Today: www.mymarketingagency.net
Beginning 2012:
Single sign-on with Business Portal                                          Digital Package
                                                                             1 web campaign

                                                   Agency-led
                                                   marketing                  Custom-built marketing activities
                                                    services                  Based on requirements

                                                              57
                               COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                                           2012
GTSC Geographical coverage




                                            58
             COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
                         2012

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Alcatel Lucent- Change The Conversation

  • 1. 2012 Enterprise Channel Marketing Plan Value Added Distributors & Indirect resellers January 2012 1 COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
  • 2. Agenda • PART 1: Sales Priorities PART 1 PART 2 : Channel Support • Introduction • BP Communities • 2012 Channel marketing priorities • Applications Club • Network Infrastructure Partner Inner Circle • VAD Council • Sales initiatives • SMB – OXE – DATA – Installed base • Channel program and support • Incentives & Rewards • Co-marketing • Channel development • Communication • Recruitment programs • Synthesys 2 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 3. PART 1 PART 1 Sales priorities 3 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 4. Channel Marketing support to Business Priorities • Cloud/Hosted solutions • OpenTouch (Business • OPEX models Edition and Multimedia • SIP federation Services) • OXO Rich Communication Edition • IP/SIP Communication on • 10G Networks (data Hybrid platforms center, Core Networks • WLAN/1G access and campus) • Installed base evolution Capitalize Attack Beachhead Sales initiatives BP sales rewards Channel Development Co-marketing BP communities BP communication 4 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 5. 2012 Channel Marketing Priorities 5 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 6. Definitions SALES A set of sales and marketing activities focusing on our Business priorities to drive 2012 business and to engage you. This can include INITIATIVES the followings: PROMOTIONS Special conditions granted to you and your IRs to boost a specific product or solution. The promotions can be extended to end users. Promotions can have a limited geographical coverage CAMPAIGN-IN- Kit of marketing and sales material designed to reach end users. The customizable kit allows you/your IRs to run your own lead gen campaign. This can be supported BOX with the help of ALU-E via co-op funding, lead generation department or My Marketing Agency INCENTIVES & Program or activities which aim at reinforcing BP commitment and to strech business activities. Incentives/rewards can be linked to promotions or just focus on REWARDS BP business performances COMMUNITY Federate and engage you and your IRs who, regardless of ypur or their status or profile, share common interests in a specific area of business. CHANNEL Initiatives and tools mainly focus to recruit new BP and to reach new potential BP to address a specific market, and increase ALE solutions awareness DEVELOPMENT 6 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 7. Are you seeking Sales initiatives profit or possibility? 7 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 8. Sales initiatives 2012 1 | SMB  OXO RCE/DATA 2 | Mid Market  OpenTouch/OXE 3 | Network Infrastructure  Convergence & Data Center 4 | Installed Base (Transform)  OXE/OXO 8 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 9. SMB Objectives • Boost SMB business (6 to 100 users) • Enable and energize resellers/partners • Create end-customer awareness and demand PROMOTIONS OXO Upgrade  • Discount on software licenses (Greeting, Mobility, IP transformation) * Replace to OXO  • Communication suite for free, attractive price on all Software licences * LAN + OXO-IP + WLAN + IP phones  • Voice & data convergence solution * Transform AWARENESS • « Did you know …» on social media CAMPAIGN CAMPAIGN-IN- • «The secret of productivity » (generic SMB solution) • «Transform your equipment, Transform your Business » (installed base) * A-BOX INCENTIVES & Vitalize  REWARDS • 25 pts per K€ on OXO (greenfield & Installed Base)/ 20pts per K$ • 50 pts per MyIC phone CHANNEL Indirect resellers  DEVELOPMENT • Recruitment kit for you and special offer for your new IR 9 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 10. SMB « boost plan » • Awareness campaign: « Did You Know? » • Weekly message targeting End Users • Facebook, Twitter, Linkedin, BP web site … • Ready-to-use banners & text in 6 languages (FR, DE, GB, SP, IT, P) • End customer «Campaign-In-a-Box» • Ready-to-use and customizable set of tools available in 5 languages • « The secret of productivity » • 2 emailers, signatures, copy blocks, banners • « Transform you equipment, Transform your business » • 4 emailers, signatures, banners, invitation • Sales Rewards for your IRs with Vitalize on OXO sales (greenfield & Installed Base) • 25 Vitalize points per 1K€ of sales (20 Vitalize points per 1K$ of sales) • 50 Vitalize points per set (MyIcPhone) 10 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 11. SMB « boost plan » (2) • Promotions : TRANSFORM program • Upgrade former OXO to 8.1 release (Actis) • Promotion on greeting, mobility licenses (-40%) • IP user licenses for free (up to 40) • Replace former 4100/4200 to OXO (Promo code) • Communication suite for free • All software licenses (CC30) at WPL -75% • Promotion: Convergence for SMB • Special discount on OmniSwitch + OXO RCE IP + WLAN + IP Phones • Recruitment program for Indirect Resellers • Accelerate the ROI for the new partner • Recruitment campaign kit to manage with the country channel (Sales & marketing) 11 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 12. Mid Market Sales initiatives 12 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 13. Mid Market Objective Boost Mid Market sales for OmniPCX Enterprise and for OpenTouchTM targeting greenfield and installed base PROMOTIONS OpenTouchTM  • Special Lab & demo offer • BP In-house conditions for OpenTouchTM BE and MS • Migration for BiCS or OXE to OpenTouchTM * OmniPCX Enterprise  • IP For free / IP Centralization / Migration and upgrades to OXE R10* • Multi-year services offer when migrating Visual Collaboration  * Transform • Benefit from 7 % discount on all Visual Collaboration catalogue • Get for your customer an LG executive device for Free CAMPAIGN-IN- OpenTouchTM & Visual Collaboration (awareness campaign) A-BOX «Transform your equipment, Transform your Business » * COMMUNITY Applications club  (open to registered IRs) • BP community for Communications (Webinars, social media, etc.) INCENTIVES & Vitalize VIP Gifts  • 10 quarterly reward (customer project based) REWARDS Vitalize  • 25 pts per K€ for migration to OTBE or OXE / 20pts K$* * Transform • 50 pts per MyIC phone 13 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 14. OpenTouch™ • End customer «Campaign-In-a-Box» • “Multiples Devices, Multiples Communications, One Conversation” • Emailer, copy blocks, banners, subheads • Available in EN, DE, FR, IT, SP • Special BP offer • OpenTouch Business Edition Lab & demo covered at 100% with coop (Q1 ’12) • Aggressive “in house offer” for OpenTouch BE or OpenTouch MS • Sales Rewards: • Quarterly 10 Vitalize VIP Gifts for the largest OpenTouch™ sales (WW) (based on customer project report) • 25 Vitalize points per K€ (20 Vitalize points per 1K$ of sales) for migration to OpenTouch™ • 50 Vitalize points per MyIC phone 14 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 15. Visual Collaboration • End customer «Campaign-In-a-Box» • “More than Video Conferencing; Visual Collaboration” • 2 Emailer (for mid market or Large enterprises, copy blocks, banners, subheads) • Available in EN, (DE, FR, IT, SP in 2012) • Promotions • LG EXECUTIVE DEVICE for Free • Marketing tools available (eMailer, White Paper) • Price discount of 7 % on all Visual Collaboration catalogue 15 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 16. Network Infrastructure Sales initiatives 16 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 17. Network Infrastructure Objectives Sustain network infrastructure growth in Convergence and Data Center markets. Develop sales in SMB market PROMOTIONS M&L Enterprises: Convergence solution:  Q2 • OS6450 + 802.11n AP SMB: Convergence solution  H1 • OXO/IP + OS6400/OS6250 + WLAN + IP phones CAMPAIGN-IN- Convergence/OS6900/10G  « The Core challenge » A-BOX Data Center  awareness campaign INCENTIVES & Vitalize VIP Gifts  REWARDS • 10 quarterly rewards for best projects COMMUNITY Partner Inner Circle  (open to registered IRs) • ALE BP community for NI (Webinars, News alerts, web site, etc.) CHANNEL Indirect resellers  DEVELOPMENT • Recruitment campaign kit for you with special offer for IRs 17 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 18. Network Infrastructure • End customer «Campaign-In-a-Box» • The « Core challenge » (Convergence) • Email (3 email templates), Banners, web pages, copy blocks, white papers • Available in 4 languages (FR, GB, SP, DE) • « Data Center switching solution » (Data Center) • Email (2 email templates (in PDF + HTML), confirmation email, web banners, copy blocks • Language: EN • Sales Rewards: • Quarterly 10 Vitalize VIP Gifts for the largest deals (customer project based ) • Promotions • Convergence solution for MLE: OS6450 + WLAN 802.11n AP • Convergence solution bundle for SMB: OS6xxx + OXO RCE IP + WLAN + IP phones 18 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 19. Installed base Sales initiatives 19 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 20. Installed base “Transform” Objectives Protect and develop the renewal of the installed base Accelerate the natural upgrade or migration cycle PROMOTIONS Replace  • Move to OXO RCE Upgrade  • OXO, 4400 to OXE, OXE to OpenTouch, • IP for FREE CAMPAIGN-IN- SMB & Mid-Large « Transform you equipment, transform your A-BOX business » INCENTIVES & Vitalize  REWARDS • 25 pts per K€ for migration and upgrade business /20 pts K$ 20 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 21. TRANSFORM • Cross market segment program for SMB, MLE, Communication and Network to address the installed base • End customer «Campaign-In-a-Box» • “Transform Your Equipment, Transform Your Business” • Emailers series targeting Small & Medium Businesses (4 emailers), Mid & Large Enterprises (4 emailers), banners, email signature • Language: EN, DE, FR, IT & SP • New emailers and new sales tools (H2): • Promotions: • Replace, Migrate or Upgrade (see SMB, MLE or Networks initiatives) • Sales Reward: • 25 Vitalize points per 1K€ of sales (20 Vitalize points per 1K$ of sales) 21 COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
  • 22. Are you BP Loyalty & seeking Rewards profit or programs possibility? 22 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 23. New VITALIZE 2012 – To Revitalize VITALIZE • Major Improvements • New look and feel, new Catalogs with new categories • New regional catalogs including vouchers for all countries • Company catalog removed (Only catalog for «individual ») • VAD can transfer points to the IRs • New key features • Points transfer validation by the CSM • Points Validity date (day/month) • Individual points are valid from transfer date year 1 until end of calendar year 2 (Example: points transferred in March 2012 are valid until end of December 2013 ) • Automatic monthly report sent by email to your VIM and individuals 23 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 24. Reward program 2012 2 • Installed base: 25 points • Reward the highest deals per • Reward 20 Top per 1K€ of Sales – 20 Quarter Business partners WW points per USDK • All inclusive trip for • SMB: 25 points per 1K€ – • VIP Gifts* two people per 20 points per K$ • 10 V.I.P Gifts for Network winning company • My IC Phone 50 points • 10 V.I.P Gifts for OpenTouch per set • 10 V.I.P Gifts for OXE * Customer project based • Business Partner registration is mandatory to get any rewards • One unique registration form on the Business Portal • Registration closure end of March 2012 24 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 25. Marketing initiatives 2012 Registration • Objectives: • We need you to engage in 2012 marketing initiatives • Mandatory to get any rewards (Vitalize points, Top Performers) • Mandatory to access some promotions (Transform replace to OXO) • One stop registration for all channel marketing initiatives • Registration form available on the Business Portal (Sales Accelerator page) • You are invited to register for 2012 initiatives and programs • 2011 registration is not valid for 2012 • Channel Sales and Local Channel Marketing have to validate your request • Registration must be performed prior to end of Q1’12 25 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 26. Are you seeking Channel profit or Development possibility? 26 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 27. RECRUITMENT Indirect Resellers • Objectives: • Ease recruitment of Indirect Resellers to sell OXO or Data • Speed-up the accreditation lead-time and ROI • Content: • Free ACFE training for one engineer of new IR • Back end Rebate on sales target achievement • “CAMPAIGN IN A BOX” for recruitment: (updated in Q2 ’12) • Emailer, invitation, kakemono, Telesales script • Language: EN, DE, FR, IT & SP • Process: • Sign the Alcatel-Lucent Indirect reseller Charter and fill-in the program request form • Fulfill accreditation according to Convergence Partner Program Rules within 6 months from the Charter signature (ACFE Certification / 1 sales training / Purchase your Lab and Demo equipment) 27 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 28. PART 2 PART 1 Channel support 28 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 29. Are you seeking BP profit or Communities possibility? 29 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 30. Sales Programs Webinars Events NI PIC Alerts • Promotions • Every month • Vision /Pre announcement • Pro active info push • Mkg /communication tools • Live and recorded sessions • Meet with experts • Up to date information on products, • Campaign • All products and solutions • Build your network solutions, services, training, etc • Rewards… • Live Q&A sessions • Promo… • New BP database • Webinars for pre sales • Social media 30 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 31. (TBC) Sales Programs Webinars Virtual event Social Media Advisory Board Support • Every two weeks • Dedicated information • Live and recorded sessions • Dedicated booth • Private Facebook page • Up to date information • Exchange with experts • Best Practices • Promotions • All applications topics • Exchange & • Expert videos & • Hot topics follow up • Mkg /communication tools covered discussions testimonials • Sales Speech • Live Q&A sessions • Daily life of our club • Rewards… and activities • Webinars for pre sales • Virtual event to all and especially for emerging market • Advisory Board with most important BP contributors 31 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 32. • Nurture the panel of 14 VAD in a clubbing spirit • 2 dedicated sessions per year • Themed VAD Council sessions: to renew & to reinforce the community • Enlarge community to new members (TBC) Solutions & Webinars Council sessions Virtual event/booth • Sales programs • • Each quarter All products and solutions • • Vision /Pre announcement Hot topics follow up • Dedicated information Dedicated booth presentations • VAD Council follow up • Meet with experts • Personal access code • Pre-announcement • Live Q&A sessions • Reinforce the community • Social media ( linked in , other?) • Solutions & offer • Live exchanges • Best practice • Mkg /communication tools • Share experiences • Logistics, services, finances • Exchanges • Ale support 32 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 33. Are you Channel seeking program profit or and support possibility? 33 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 34. Partner Locator NEW • Design • Lead Generation Option • Search • Google map • Accreditation Details 34 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 35. Are you seeking Co-marketing profit or possibility? 35 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 36. Co-op Program • Co-op Improvements • New and simplified categories • Better visibility and easier activities follow up • Co-op new rules • 3rd level of validation mandatory from 10 K€ and/or the reimbursement amount requested is > 50% • Automatic pop up when the requested amount is > 50% • BP Marketing plan mandatory Co-op funds re-focused on Marketing activities • 2012 Target : Minimum 60% of co-op to be used for End Customer activities • Limit the 100 % co-op reimbursement to MMA, ALE event, goodies, brochures 36 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 37. Business Partner Support using Co-op • You run marketing activities on its own • Or ALE Telemarketing / Telesales offer* • A Service Center supporting both Marketing & Sales • A network of certified agents • Data Base qualification • Lead Generation • Sales Generation • Or MyMarketingAgency • Comprehensive marketing support • Push campaigns and online content • Empowering your IRs to execute campaigns *Global Telemarketing Service Center 38 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 38. Are you BP seeking Communications profit or possibility? 39 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 39. New main toolbar at a glance! Here it is! January 2012 signals the first issue of the brand new Partner Focus newsletter. Straight to the point: with a new layout, new ergonomics, new outline, new captions, new toolbar access, everything has been redesigned to keep Partners on top of communications news in just a few clicks – It’s a great time saver Be informed of local information: Discover the new section “Latest from Your Region” available under “News & Events” in the main toolbar. It will tell Partners what’s happening in their country or area – a much wanted feature 40 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 40. Access to information on your mobile In 2012, launch MyDynamicLink WW where possible Objectives Facilitates sales business life by providing selective, up to date and real time information, anytime, anywhere What is it Application embedded in a GSM with dedicated information about Alcatel-Lucent Enterprise Target Sales / Pre-sales / Marketing Update Monthly through SMS /URL to download Content Promo & incentives / News & Events / Product & Solutions 41 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 41. Are you seeking Synthesis profit or possibility? 42 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 42. Promotions Target Promotion overview Objectives Process Benefits Validity Solution Free and Replace former ALU SMB Renew former communication Ebuy June , OXO WPL – 75% solutions to OXO solutions (CC30) 30th 2012 SMB Upgrade OXO: Greeting & Up sell applications when ACTIS June , OXO WPL – 40% Mobility Apps migrating OXO 30th 2012 Upgrade 4400/OXE to OXE / Renew former communication June , OXE / BiCS ACTIS Up to – 40% BiCS solutions 30th 2012 ML Renew former communication June , Upgrade OXE/BiCS to solutions OpenTouchTM BE ACTIS Per user licence 30th 2012 OpenTouchTM BE IP User License for Free OXE/OXO/ June , All Ease IP evolution ACTIS Free (Upgrade) OpenTouchTM 30th 2012 Manuel June, 30th LG EXECUTIVE device for free! Speed up video sales Visual Collaboration process Device for free 2012 Video Collaboration Sales SDR /Promo June, 30th Encourage the adoption of video Visual Collaboration - 7% of WPL Booster code 2012 ML Conversation seeding for 5 to Provide complete Unified June , OXE / BiCS Ebuy Agressive Net price 30 users Communication offer for seeding 30th 2012 Push adoption of Instant Message, June, 30th My TeamWork for 1€ / 1 USD OXE ACTIS Almost for free presence 2012 Data LAN + OXO-IP+ WLAN + Convergence boost for SMB Network/OXO Promo code Special discount H1 2012 IP phones for SMB * All Improve ypur LAN to take full LAN + WLAN LME benefit of WiFI 802.11n Network N/A Special discount Q2 2012 43 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 43. CAMPAIGN IN A BOX OVERVIEW WHERE TO LAUNCHED SOLUTIONS OBJECTIVES TELL SELL LANGUAGES FIND IT? IN Multiples devices, - Awareness EN (available) multiple OpenTouchTM - Generate OpenTouchTM FR, DE, SP, IT BPWS available communications, one leads (in progress) conversation - Awareness More than video Visual EN (available) Visual - Generate conferencing: visual Collaboration FR, DE, SP, IT BPWS available Collaboration leads collaboration solutions (in progress) OmniSwitch 10K, - Awareness The world’s first OmniSwitch DATA Center - Generate application-fluent 6900, EN BPWS available Switching leads switching fabric OmniSwitch family Convergence/ - Awareness EN, FR, DE, Omniswitch - Generate 10GigE migration OmniSwitch 6900 BPWS available SP 6900 leads - Protect Transform your OmniPcx Office, Installed base EN, FR, DE, Transform equipment, transform OmniPcx BPWS available - Generate SP, IT your business Enterprise, BiCS leads - Awareness EN (available) The secret of OXO RCE - Generate SMB Solutions FR, DE, SP, IT BPWS available productivity leads (in progress) 44 COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
  • 44. BP Communities Sales Programs Webinars Virtual event Social Media Advisory Board Support            45 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 45. www.alcatel-lucent.com/enterprise https://engage.alcatel-lucent.com/groups/channel-marketing twitter.com/ALUEnterprise facebook.com/ALUEnterprise youtube.com/user/AlcatelLucentCorp 46 COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
  • 46. Back up slides • OpenTouch Lab & Demo Promotion • OpenTouch « In house » promotion • OpenTouch Campaign in a box • Visual Collaboration promotion • Visual collaboration campaign in a box • NI Convergence campaign in a box • NI Data center campaign in a box • MyMarketingAgency 47 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 47. OPENTOUCH™ Lab and Demo Package Objective: Demonstrate your customers the New Conversation solution ! Offer: The package can be covered via Co-op at 100 % Duration: March 2012 Regions: EMEA, CALA, APAC Discount Recommend ed discount Sales category Product designation applied on on WPL for WPL for VAD IR Sales category A Hardware OXO & OXE 75% 70% Sales category AA45 OpenTouchTM BE 75% 70% Sales category B-C Applications and software 95% 90% ALE Telephone sets, Sales Category D-E 65% 60% DECT , My IC phones* GETS GETS 65% 60% Fax server Fax server 95% 90% Software Evolution Sales category N02 100% N/A Services (SES) 48 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 48. OPENTOUCH™ In-House system Objective: We grant you attractive conditions to purchase the OpenTouchTM (BE or MS) for your own premise and start using “what you sell”! Offer: See table Duration: December 2012 Discount Regions: EMEA, CALA, APAC Sales category Product designation applied on WPL for VAD Sales category A Hardware OXO & OXE 75% Sales category AA45 OpenTouchTM BE 75% Sales category B-C Applications and software 85% ALE Telephone sets, DECT , 55% Sales Category D-E My IC phones* 8082 limited to 5 Software Evolution Services 80 % Sales category N02 (SES) (first year) 49 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 49. CAMPAIGN IN A BOX OPENTOUCHTM MULTIPLES DEVICES, MULTIPLE COMMUNICATIONS, ONE CONVERSATION Target Audience • Alcatel-Lucent Enterprise customers - Business Line Manager: operations, back office, marketing, sales - Technical Decision Makers: IT, applications manager • Greenfield prospects Available Languages English, French, German, Spanish, Italian Objectives LEARN • Generate OpenTouchTM leads for sales follow up. MORE • Establish Alcatel-Lucent Enterprise as an innovator in multimedia voice communication and generate awareness of OpenTouchTM. 9 million lines to address 50 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 50. VISUAL COLLABORATION PROMOTIONS Description: You will benefit from 7 % discount on all visual collaboration items*. In addition, if your Visual Collaboration project includes more than 15 k€ of LS solutions, you will get for free one LG Executive system (WPL 3344 €) for your customers. Your Benefits: • Encourage many people to adopt the visual solutions • Help you to close your Visual Collaboration deals more rapidly Marketing tools: What is an LG Executive system? It is a LG display with a high definition Web banners, Emailers available fixed focus camera mounted on top, a microphone and point to point video with Video Conference . * Services excluded 51 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 51. CAMPAIGN IN A BOX VISUAL COLLABORATION MORE THAN VIDEO CONFERENCING: VISUAL COLLABORATION Target Audience • Large Enterprise (1500+) - CFOs/COOs - IT Buyers/Managers • Medium-sized Enterprise (200-1500, with a focus on 200-750 range) - Business Line Managers - IT Buyers/Managers Available Languages English, French, German, Spanish, Italian Objectives LEARN • Create demand for Alcatel-Lucent Visual MORE Collaboration Solutions. • Generate awareness in the market for Alcatel- Lucent as a video communications provider. 16 % yearly growth • Create space for Alcatel-Lucent in a market dominated by two vendors: Cisco and Polycom. (Gartner) 52 COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
  • 52. CAMPAIGN IN A BOX DATA CENTER SWITCHING THE WORLD’S FIRST APPLICATION-FLUENT SWITCHING FABRIC Target Audience • Storage Network Architect • Application Architect • Virtualization Manager • Director of Storage / Applications • IT Operations Director • Network & Infrastructure Services • Information Systems Analyst Available Languages English Objectives • Generate leads for Data Center Switching, and LEARN better enable sales teams. MORE • Generate awareness of Data Center Switching and to position Alcatel-Lucent Enterprise as an ideal 22.5 million ports in choice for Data Center Switching solutions. 2010 with growth of • Position Alcatel-Lucent Enterprise as a thought leader in Data Center Switching solutions. 119.4% (Gartner) 53 COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
  • 53. CAMPAIGN IN A BOX CONVERGENCE/OMNISWITCH 6900 10 GIGE MIGRATION – CORE CHALLENGE Target Audience • Primary - BDM’s (CIO’s, VP/Director of IT, Networking, Infrastructure, IT Managers+) • Secondary - TDM’s (Network Administrators, Desktop IT VOIP/Collaboration, Infrastructure, etc) Available Languages English, French, German, Spanish Objectives LEARN • Capitalize on the convergence opportunity driven by MORE the 10GigE migration. • Create awareness and educate the audiences about this opportunity. 90% of IT server • Generate demand for OmniSwitch 6900 in interfaces will be 10GE converged network. by 2014 (Dell’Oro) 54 COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.
  • 54. Are you seeking My Marketing Agency profit GTSC and or possibility? 55 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 55. MyMarketingAgency Proactive and direct marketing support to partners to help them grow their local markets by executing Alcatel-Lucent campaigns MonAgenceMarketing: France MMA: Global MMA: complementing existing MEA programs. Consistent & Scalable. Executed through an agency eco-system 56 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 56. MMA: PROGRAM MODEL Self-service MyMarketingAgency Online digital tools Self-Service (12 months) MyMarketingAgency Online Plus Managed Service (12 months) + 0.5 TM day p/month MyMarketingAgency Ongoing Sales Managed Service (12 months) + 30 TM day / month Digital + Telemarketing Package Catalog of Services & Packages 1 web campaign + 10 TM days Today: www.mymarketingagency.net Beginning 2012: Single sign-on with Business Portal Digital Package 1 web campaign Agency-led marketing Custom-built marketing activities services Based on requirements 57 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012
  • 57. GTSC Geographical coverage 58 COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED. 2012

Editor's Notes

  1. Germany -