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Case Study - Prescription for Savings, Pharmaceutical Security

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Rx Savings Solutions, a pharmaceutical innovator that helps consumers save on prescription costs, faces specific technical and regulatory challenges. Not only do they need to be reliable, but also secure and compliant when accessing and storing protected healthcare information (PHI). Discover why RX Savings Solutions trusts Armor’s secure and HIPAA compliant cloud for sensitive patient data.

Publicada em: Tecnologia
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Case Study - Prescription for Savings, Pharmaceutical Security

  1. 1. Prescription for Savings PHARMACEUTICAL INNOVATOR TRUSTS THE CLOUD TO MAKE MEDICINE AFFORDABLE
  2. 2. @ARMOR | ARMOR.COM | PAGE 2 Pharmacy colleges may instruct new pharmacists in the science of medication, but they rarely prepare them for patient dissatisfaction with rising prescription costs. That’s what Dr. Michael Rea found as a recent graduate when he went to work for a retail pharmacy chain, where patients continually asked him about increasing costs and insurance coverage. “It felt like the movie Groundhog Day,” Rea recalled. “Every day patients would ask why their medications were getting more expensive.” 22% FOR EMPLOYERS 45% FOR EMPLOYEES Rx Savings Solutions can ultimately lead to real savings. Headquarters: Industry: Website: Overland Park, Kan. Pharmaceutical RxSavingsSolutions.com One autumn day Rea had a conversation that haunted him. An elderly woman with eight prescriptions asked him which two she could skip safely. When he advised her that she needed all of them, she explained that she would have to forego some if she wanted to pay her rent. Prescription for Savings PHARMACEUTICAL INNOVATOR TRUSTS THE CLOUD TO MAKE MEDICINE AFFORDABLE
  3. 3. @ARMOR | ARMOR.COM | PAGE 3 6 hours for change Aghast, Rea went home that night and spent six hours researching generic medicines and calling other pharmacies for their prices. The next day he provided his customer with a list of alternatives that could save her $250 a month. “The look on her face is forever ingrained in my memory,” Rea said. And so Rx Savings Solutions, a solution that helps consumers save on prescription costs, was born. Dr. Rea saw patients struggle to pay for their medications, and he knew now they often paid more than needed. He also found their employers lacked the time and staff to research alternatives to rising drug prices. “No one was getting the information they needed,” Rea said. “There was clearly a lack of efficiency and transparency in the pharmacy world. I wanted to do something about it.” Dr. Rea had several goals. His primary objective was to help reduce costs for people taking a monthly maintenance medication. He wanted to complement that effort by assisting large companies and their employees in determining the best and most cost-effective prescription drugs. By enjoying more transparency, Dr. Rea theorized, the companies could deliver the information to employees that would equal savings for everyone. “There was clearly a lack of efficiency and transparency in the pharmacy world. I wanted to do something about it.” Dr. Michael Rea | Founder, RX Savings Solutions
  4. 4. @ARMOR | ARMOR.COM | PAGE 4 Defending PHI Rx Savings Solutions launched only weeks after the fateful encounter with Dr. Rea’s elderly patient. The app was a hit right from the start, educating and empowering consumers while lowering their medication costs. Yet on the back end, Dr. Rea faced specific technical challenges. He knew his solution needed to be not only reliable, but also secure and compliant when it came to accessing and storing protected healthcare information (PHI). Rea and his new team began to look for a provider that could offer advanced risk management, along with the compliance expertise, that would help Rx Savings Solutions pass HIPAA audits. “Safeguarding data and meeting HIPAA compliance standards are critical in the health tech industry. Just one breach can destroy your business in an instant. We were determined to make our security posture the best.” This exercise didn’t go as planned. After signing with a reputable provider, Rea soon realized the security and compliance expertise just wasn’t there. His team went on the hunt once more — and this time learned of Armor’s standing as a security and compliance expert. The team was intrigued by Armor’s collaborative relationship with the Health Information Trust Alliance (HITRUST). Armor was not only certified by HITRUST, but served as its provider as well. That level of healthcare compliance expertise was all the evidence the team needed to feel certain they’d found the right provider. “We were confident that by going with Armor, we could focus on healthcare consumerism and transparency, not on data security,” Rea said. “And it turned out we were right.” Dr. Michael Rea | Founder, RX Savings Solutions
  5. 5. @ARMOR | ARMOR.COM | PAGE 5 Right away, the Rx Savings Solutions team was impressed with the onboarding experience. A newcomer to the world of IT security, Rea particularly appreciated founder Chris Drake’s patience and skill in explaining the infrastructure. “Technology is not my forte — I’m in medicine,” Rea explained, “so I appreciated that he was able to break it down for me in a way I understood.” RX Savings Solutions chief technology officer Bo Lais — whose forte very much is technology — was taken with Armor’s multilayered security approach. “The way they structure the firewall is a big selling point. The multiple layers of security provide the advanced protection we need.” “The way they structure the firewall is a big selling point,” he said. “The multiple layers of security provide the advanced protection we need.” Another selling point was Armor’s quality of service. “It was night and day compared to our previous providers,” said Lais. “We’d learned by then that there will always be an issue sooner or later, so having a responsive provider is essential. Armor always came back to us with a fast response, no matter what.” Bo Lais | CTO, RX Savings Solutions Scaling. Fast. As Rx Savings Solutions grew more successful, another need became increasingly urgent: scaling. “We’re in a tremendously explosive, high-growth space,” Rea said. “We might onboard 150,000 people at a time. That means we need to scale up and down as needed, and be able to accommodate large traffic while not paying for more than we need. “Armor lets us auto-scale without having to reconfigure or put up new machines. Given that our business is expected to triple or quadruple in 2015, that’s obviously a big relief.” Simple yet sophisticated
  6. 6. @ARMOR | ARMOR.COM | PAGE 6 Building the future of healthcare technology Rx Savings Solutions’ plans for the future include getting active in population health management. By personalizing health experiences, the company hopes to help consumers better manage their health — an endeavor Rx Savings Solutions foresees involving Armor. “Every day we do work that helps people live better and save money,” Rea said. “And to blaze that trail, we need to stay focused on the customer management side of the business. That’s hard to do if you’re worrying about getting breached. Armor provides the fully managed security and compliance that lets us focus on our customers and grow the business. “We don’t worry about attacks at all with Armor,” he added. “I have 100 percent faith that they’ll keep our applications and data safe now and in the future.” Dr. Michael Rea | Founder, RX Savings Solutions HITRUST is a collective group of healthcare leaders who designed the HITRUST Common Security Framework (CSF). This certifiable framework offers organizations with a flexible and efficient approach to regulatory compliance and risk management, including HIPAA compliance. What is HITRUST Certification? “We don’t worry about attacks at all with Armor. I have 100 percent faith that they’ll keep our applications and data safe now and in the future.”
  7. 7. @ARMOR | ARMOR.COM | PAGE 7 US 2360 Campbell Creek Boulevard, Suite 525, Richardson, Texas 75082 | Phone: +1 877 262 3473 UK 268 Bath Road, Slough, Berkshire SL1 4AX | Phone: +44 800 500 3167 © ARMOR 2016. All rights reserved.

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