9. Utilizing split payment
10. Integrating custom payment gateways
4. Privatizing your marketplace with Private Settings
5. Granting multi-admin/ multi-merchant permission access
6. Creating multiple product variations in one listing
7. Customizing your email template with HTML
8. Start selling as a merchant on your own marketplace
1. Customizing the look & function with Custom Code
2. Adding a favicon
3. Adding videos to your homepage banner
19. Investigating an activity log & using Google analytics
16. Adding your marketplace FAQs
17. Using your marketplace chat & negotiation function
18. Setting your search radius
11. Adding a custom domain
12. Changing standard text and button words with Edit Text
13. Determining your marketplace Page SEO, Site Map &
Robots.Txt
14. Adding new marketplace custom fields
15. Using homepage panels as an advertising tool
Visual Customization
Managing Users
Marketplace Customization
Delivery & Payment
Analysis
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02
03
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06
Managing Marketplace Buyers05
Edit your marketplace front-end through
the use of simple custom coding. Create
limitless layout possibilities, build in your
own chatbot, change button colors, add
widgets and so much more!
Customizing the Look & Function with Custom Code
01
Go to: Advanced > Custom Code
Need help transforming your site?
Click here for a custom code contact.
Custom coding is only available for
Arcadier’s Basic plan & above
Did you know?
Favicons are small squares at the left side of the browser’s
address bar – giving a graphical representation of the site!
Adding a Favicon
Add your brand logo to the tab of your marketplace
pages and make it easily identifiable amongst a sea of
open tabs by designing and uploading your own
favicon!
02
Go to: Content Mgmt. > General > Favicon
Click for full instructions to add
a favicon to your site
03
Make your landing banner interactive
with a video. Simply upload your video’s
MP4 link & watch it come to life on your
marketplace homepage!
Adding Videos to your Homepage Banner
Click for full instructions to add
videos to your homepage banner
Go to: Content Mgmt. > Layout
Privatizing your Marketplace with Private Settings
Curate your marketplace community by only allowing invited and
verified members on your marketplace. You control who can see,
sell, and buy on your marketplace!
04
Click for full instructions to
privatize your marketplace
Go to: Advanced > Private Settings
05
Granting Multi-Admin/ Multi-Merchant Permission Access
Allow others to help you manage your
marketplace by granting them their own
unique account access!
You can also grant your merchants the
ability to have multiple individuals manage
their account too.
Click for full instructions to create
multi-admin access
Click for full instructions to create
multi-merchant access
Go to: Permission > Merchant Sub-Accounts
Go to: Permission > Admin Permission
06
Creating Multiple Product Variations in One Listing
Add all the different permutations of an
inventory in a single listing, whether it is
size, colour, or material of the item.
Click for full instructions on how to
set up product variants
This feature is only available in
Retail type marketplaces
Go to: Merchant Portal > Add Listing > Variants
07
Edit the text and layout of every email with
HTML, showcasing your brand’s personality
and flavoring every interaction with pictures,
backgrounds, and fonts of your choice.
Did you know?
You can customize the email content & HTML for all
of Arcadier’s 18 email templates!
Click for full instructions to
customize your email & HTML
Customizing your Email Template with HTML
Go to: Email Notifications > Email Template
Start Selling as a Merchant on your own Marketplace
08
Contribute to the transactions by selling
your own items on your marketplace! All
admins are provided with their own
merchant account so start selling!
Click for full instructions for your
creating your own merchant account
Go to: Start Selling
Save the hassle of sending payments/settlements to your
merchants by using Arcadier’s pre-integrated payment gateways
which automatically split payments between the merchant &
admin at the percentage determined by the admin.
*gateway fees may apply
09
Buyer - purchases
item worth $100
Payment gateway facilitates instant
online transaction & splits payment
at a rate the admin chooses (e.g.
10% commission rate)
Marketplace Admin –
receives $10* as
marketplace transaction
fee
Marketplace Merchant –
receives remaining $90*
after paying marketplace
transaction fee
Click for full instructions/ video to
integrate split payment process
Utilizing Split Payment
Go to: Payments & Transactions > Configure Payments
10
Don’t want to use PayPal, Stripe or Omise?
Customize your payment method by
integrating your own localized payment
methods best suited for your needs and the
needs of your users. It’s your marketplace, so
you decide how you receive your money!
Integrating Custom Payment Gateways
Click for full instructions to integrating
a custom payment gateway
Go to: Payments & Transactions > Configure Payments
Give your marketplace its very own
customized branded website address –
show off what’s uniquely yours! This also
helps with Search Engine Optimization
(SEO)!
Click for full instructions to
add your Custom Domain
Adding a Custom Domain
11
Go to: Advanced > Custom Domain
Changing Standard text and button words with Edit Text
12
Click for full instructions on changing
standard text and buttonsContextualize the terms on your marketplace to best suit your
business and audience by editing every single word! You can
also further refine translations made through Google Translate. Go to: Language > Edit Text
13A
Decide how your marketplace page result
appears while also boosting its searchability
on Search Engines (like Google)!
Did you know?
SEO stands for Search Engine Optimization
& is a tool used to facilitate awareness of
your marketplace!
Click for full instructions to edit
your marketplace SEO
Determining your marketplace Page SEO, Site Map &
Robots.Txt
Go to: Analytics/SEO > SEO
13B
Keep your marketplace relevant & tell
search engines which pages exist on your
marketplace by updating your sitemap file!
Did you know?
Sitemaps are simply a list of pages of a
website accessible to website crawlers
& users – search engines will then
crawl these webpages for content!
Click for full instructions to submit
your marketplace sitemap to Google
Determining your marketplace Page SEO, Site Map &
Robots.Txt
Go to: Analytics/SEO > Sitemap
13C
Make use of Arcadier’s integrated Robots.Txt
file – communicate with search engines
crawlers & maximize your SEO efforts!
Did you know?
A Robots.txt file indicates if search engine
crawlers are able to crawl certain parts of
your marketplace so the search engines
focus on more relevant parts of your site.
Click for full instructions to configure
your marketplace Robots.Txt file
Determining your marketplace Page SEO, Site Map &
Robots.Txt
Go to: Analytics/SEO > Robot
14
Get your merchants to display critical information to your
marketplace industry (e.g. expiry date, size chart link, country
of origin), or empower them to differentiate their listings by
uploading PDF files and videos!
Click for full instructions
on Custom Fields
Adding New Marketplace Custom Fields
Go to: Content Mgmt. > Custom Fields
Maximize your marketplace real estate by utilizing your slider
and call-to-action panels to feature a blog, your users, or even
your own marketplace promotions!
15
Using Homepage Panels as an Advertising Tool
Click for full instructions to advertise
content on your marketplace
Go to: Content Mgmt. > Layout
Adding your Marketplace FAQs
Build trust and pre-empt any potential queries
about your marketplace by creating a
comprehensive list of frequently asked questions
(FAQ) which addresses common queries and
questions.
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Click for full instructions to
edit your marketplace FAQs
Go to: Content Mgmt. > Customize Policies > FAQ
Using Arcadier’s pre-integrated chat system,
buyers are able engage merchants to find out
more information. Additionally, through the
negotiation function, merchants are able to
negotiate and offer special prices to its
consumers.
17
Using your Marketplace Chat & Negotiation function
Click for full instructions to learn about
negotiating with a merchant
Negotiation feature is only available in
Space Rental & Services Type marketplaces
Go to: Merchant Portal > Inbox
Setting your Search Radius
Define the proximity of your consumer’s search
results through the search radius toggle, which
enables a more relevant discovery of listings on
your marketplace.
18
Click for full instructions to learn more
about the Search Radius Toggle
This feature is only available in Space
Rental & Services Type marketplaces
Go to: Features Control > Search Radius
Investigating an Activity Log
& using Google Analytics
19
Use Google Analytics to further analyze visitor traffic
to your marketplace – leverage this to paint a picture
of your target audience.
Click for full instructions to link
Google Analytics API
Track performance, uncover insights, and view every
action on your marketplace by monitoring user
activity logs.
Go to: Permission > Activity Log
Go to: Analytics/SEO > Google Analytics
9. Utilizing split payment
10. Integrating custom payment gateways
4. Privatizing your marketplace with Private Settings
5. Granting multi-admin/ multi-merchant permission access
6. Creating multiple product variations in one listing
7. Customizing your email template with HTML
8. Start selling as a merchant on your own marketplace
1. Customizing the look & function with Custom Code
2. Adding a favicon
3. Adding videos to your homepage banner
19. Investigating an activity log & using Google analytics
16. Adding your marketplace FAQs
17. Using your marketplace chat & negotiation function
18. Setting your search radius
11. Adding a custom domain
12. Changing standard text and button words with Edit Text
13. Determining your marketplace Page SEO, Site Map &
Robots.Txt
14. Adding new marketplace custom fields
15. Using homepage panels as an advertising tool
Visual Customization
Managing Users
Marketplace Customization
Delivery & Payment
Analysis
01
02
03
04
06
Managing Marketplace Buyers05