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EMA Radar™ for Application-Aware
Network Performance Management 2013:
Illuminating the Pipes
AppNeta Profile
By Jim Frey, Vice President of Research, Network Management
and Tracy Corbo, Principal Research Analyst
ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) Radar Report
March 2013
EMA Radar™ for ANPM 2013: Illuminating the Pipes
AppNeta Profile


                AppNeta
                                                                                                                         Radar for
                                                                            Functionality
                      EMA Radar for ANPM: Q1 2013                              64.52
                                                                                                                     ANPM: Q1-2013
                                                                                                                 (Small/Medium Deployments)
                      (Small/Medium Deployments)                            100.00

                                                                             90.00

                          AppNeta                                            80.00

                          Average                                            70.00

                                                                             60.00

                                                                             50.00
                                  Architecture &                             40.00                           Deployment &
                                   Integration                               30.00
                                                                                                             Administration
                                      65.52                                                                      69.74
                                                                             20.00

                                                                             10.00

                                                                              0.00




                                                          Vendor Strength                   Cost Advantage
                                                              63.33                              83.27



                Introduction
                Boston-based AppNeta (formerly Apparent Networks)                                 AppNeta: Most Significant
                                                                                                         Advancement
                rebranded themselves in 2011 and re-focused their efforts on                       EMA Radar™ for ANPM: Q1-2013
                delivering cloud-based SaaS solutions for application-aware
                network performance management of datacenter, remote
                office, and mobile environments. These solutions have been
                built around the company’s well-established path and route analytics core technology. AppNeta has been
                most successful in the Small and Medium Enterprise sectors along with a growing number of MSPs.
                For the purpose of this report, EMA looked at the following combination of ANPM and complementary
                components from AppNeta: PathView, FlowView/FlowView Plus, AppView Web, and AppView Voice/
                Video. PathView delivers core network performance assessment, while FlowView and FlowView Plus
                provide the bulk of passive ANPM capabilities for monitoring, troubleshooting, and capacity planning.
                The AppView solutions provide complimentary synthetic ANPM monitoring and troubleshooting for
                application-specific traffic like Voice and Video, while the Web module adds End User Experience
                scoring and trending.
                The AppNeta solution achieved the top overall Solution Impact score in the Small/Medium Deployments
                group, and also achieved one of the best Resource Efficiency ratings. Further, the remarkable expansion
                in solution scope and capabilities since the prior publication of the EMA ANPM Radar Report in
                2010 earned AppNeta special recognition as having achieved “Most Significant Advancement” in
                ANPM solutions.



PAGE 2
©2013 Enterprise Management Associates, Inc. All Rights Reserved.
EMA Radar™ for ANPM 2013: Illuminating the Pipes
AppNeta Profile


                Architecture and Integration
                The AppNeta solution uses packet inspection as its primary means of gathering ANPM data, and
                does not currently support direct collection/analysis of NetFlow/xFlow records. It does, however, also
                leverage synthetic test capabilities. The solution ranked highly in architecture and integration measures,
                outscoring peers most notably in assessments of supported breadth of environments and integrations
                with event management and service management platforms. Also, the addition of significant new
                packet inspection and analysis features over the past two years helped to elevate the solution’s design
                score and thereby elevated their overall score in this segment.
                Functionality
                The AppNeta solution showed strength across virtually all of our feature and functionality assessment
                categories, scoring average or above against the peers on a consistent basis. Particular areas of strength
                included virtualization/cloud support, capacity planning features, analytics and advanced analysis, and
                roles supported for consoles and reports.
                Deployment and Administration
                AppNeta’s combination of a SaaS back end and a compact, simple to deploy microAppliance for
                instrumentation gave AppNeta a differential edge that led to very high rankings in deployment effort and
                administrative load versus peer solutions. The solution also faired particularly well in support services,
                since most core administrative tasks are undertaken directly by AppNeta staff via the SaaS platform.
                AppNeta offers an on-premises deployment option for those who prefer to keep their management
                data under local control, but even in that case the company will take on all back-end administrative
                responsibilities, in something of an “internal SaaS” model.
                Cost Advantage
                A combination of competitive pricing and packaging gave AppNeta a strong advantage in this segment
                of the analysis. AppNeta uses a flexible subscription-based licensing model. When combined with
                a very competitive entry price, which happens to include maintenance and support, the AppNeta
                solution carried the highest overall score for cost advantage.
                Vendor Strength
                As a vendor supplier, AppNeta is one of the smaller companies reviewed in this EMA Radar report,
                however they have shown fast growth and steady profitability over the past several years, and thus can
                be considered a safe and stable supplier of ANPM solutions. Customer conversations further validated
                AppNeta’s ability to deliver on solution scope and capability claims.
                Strengths and Limitations
                AppNeta’s ANPM strengths are:
                 •	 Lightweight deployment model with fully integrated support translates into very low barriers to
                    entry for the solution, coupled with a high likelihood of success.
                    •	 Rapidly expanding features/capabilities means that future continued improvements and
                       enhancements should be expected.
                    •	 Integrated network path analysis/assessment adds value for monitoring and troubleshooting.
                AppNeta’s ANPM limitations are:
                 •	 Current solution uses only packet inspection technologies for gathering ANPM data.
                    •	 Great for monitoring broad distributed infrastructures; high-density datacenter coverage capabilities
                       are also available but are relatively less well proven.

PAGE 3
©2013 Enterprise Management Associates, Inc. All Rights Reserved.
About Enterprise Management Associates, Inc.
Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst firm that provides deep insight across the full
spectrum of IT and data management technologies. EMA analysts leverage a unique combination of practical experience, insight into
industry best practices, and in-depth knowledge of current and planned vendor solutions to help its clients achieve their goals. Learn
more about EMA research, analysis, and consulting services for enterprise line of business users, IT professionals and IT vendors at
www.enterprisemanagement.com or blogs.enterprisemanagement.com. You can also follow EMA on Twitter or Facebook.

This report in whole or in part may not be duplicated, reproduced, stored in a retrieval system or retransmitted without prior written permission
of Enterprise Management Associates, Inc. All opinions and estimates herein constitute our judgement as of this date and are subject to change
without notice. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. “EMA” and
“Enterprise Management Associates” are trademarks of Enterprise Management Associates, Inc. in the United States and other countries.
©2013 Enterprise Management Associates, Inc. All Rights Reserved. EMA™, ENTERPRISE MANAGEMENT ASSOCIATES®, and the
mobius symbol are registered trademarks or common-law trademarks of Enterprise Management Associates, Inc.

Corporate Headquarters:
1995 North 57th Court, Suite 120
Boulder, CO 80301
Phone: +1 303.543.9500
Fax: +1 303.543.7687
www.enterprisemanagement.com
2619-Abiquo-Profile.022813

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AppNeta Named Top Value Leader and Most Significant Technology Advancement For Performance Management

  • 1. EMA Radar™ for Application-Aware Network Performance Management 2013: Illuminating the Pipes AppNeta Profile By Jim Frey, Vice President of Research, Network Management and Tracy Corbo, Principal Research Analyst ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) Radar Report March 2013
  • 2. EMA Radar™ for ANPM 2013: Illuminating the Pipes AppNeta Profile AppNeta Radar for Functionality EMA Radar for ANPM: Q1 2013 64.52 ANPM: Q1-2013 (Small/Medium Deployments) (Small/Medium Deployments) 100.00 90.00 AppNeta 80.00 Average 70.00 60.00 50.00 Architecture & 40.00 Deployment & Integration 30.00 Administration 65.52 69.74 20.00 10.00 0.00 Vendor Strength Cost Advantage 63.33 83.27 Introduction Boston-based AppNeta (formerly Apparent Networks) AppNeta: Most Significant Advancement rebranded themselves in 2011 and re-focused their efforts on EMA Radar™ for ANPM: Q1-2013 delivering cloud-based SaaS solutions for application-aware network performance management of datacenter, remote office, and mobile environments. These solutions have been built around the company’s well-established path and route analytics core technology. AppNeta has been most successful in the Small and Medium Enterprise sectors along with a growing number of MSPs. For the purpose of this report, EMA looked at the following combination of ANPM and complementary components from AppNeta: PathView, FlowView/FlowView Plus, AppView Web, and AppView Voice/ Video. PathView delivers core network performance assessment, while FlowView and FlowView Plus provide the bulk of passive ANPM capabilities for monitoring, troubleshooting, and capacity planning. The AppView solutions provide complimentary synthetic ANPM monitoring and troubleshooting for application-specific traffic like Voice and Video, while the Web module adds End User Experience scoring and trending. The AppNeta solution achieved the top overall Solution Impact score in the Small/Medium Deployments group, and also achieved one of the best Resource Efficiency ratings. Further, the remarkable expansion in solution scope and capabilities since the prior publication of the EMA ANPM Radar Report in 2010 earned AppNeta special recognition as having achieved “Most Significant Advancement” in ANPM solutions. PAGE 2 ©2013 Enterprise Management Associates, Inc. All Rights Reserved.
  • 3. EMA Radar™ for ANPM 2013: Illuminating the Pipes AppNeta Profile Architecture and Integration The AppNeta solution uses packet inspection as its primary means of gathering ANPM data, and does not currently support direct collection/analysis of NetFlow/xFlow records. It does, however, also leverage synthetic test capabilities. The solution ranked highly in architecture and integration measures, outscoring peers most notably in assessments of supported breadth of environments and integrations with event management and service management platforms. Also, the addition of significant new packet inspection and analysis features over the past two years helped to elevate the solution’s design score and thereby elevated their overall score in this segment. Functionality The AppNeta solution showed strength across virtually all of our feature and functionality assessment categories, scoring average or above against the peers on a consistent basis. Particular areas of strength included virtualization/cloud support, capacity planning features, analytics and advanced analysis, and roles supported for consoles and reports. Deployment and Administration AppNeta’s combination of a SaaS back end and a compact, simple to deploy microAppliance for instrumentation gave AppNeta a differential edge that led to very high rankings in deployment effort and administrative load versus peer solutions. The solution also faired particularly well in support services, since most core administrative tasks are undertaken directly by AppNeta staff via the SaaS platform. AppNeta offers an on-premises deployment option for those who prefer to keep their management data under local control, but even in that case the company will take on all back-end administrative responsibilities, in something of an “internal SaaS” model. Cost Advantage A combination of competitive pricing and packaging gave AppNeta a strong advantage in this segment of the analysis. AppNeta uses a flexible subscription-based licensing model. When combined with a very competitive entry price, which happens to include maintenance and support, the AppNeta solution carried the highest overall score for cost advantage. Vendor Strength As a vendor supplier, AppNeta is one of the smaller companies reviewed in this EMA Radar report, however they have shown fast growth and steady profitability over the past several years, and thus can be considered a safe and stable supplier of ANPM solutions. Customer conversations further validated AppNeta’s ability to deliver on solution scope and capability claims. Strengths and Limitations AppNeta’s ANPM strengths are: • Lightweight deployment model with fully integrated support translates into very low barriers to entry for the solution, coupled with a high likelihood of success. • Rapidly expanding features/capabilities means that future continued improvements and enhancements should be expected. • Integrated network path analysis/assessment adds value for monitoring and troubleshooting. AppNeta’s ANPM limitations are: • Current solution uses only packet inspection technologies for gathering ANPM data. • Great for monitoring broad distributed infrastructures; high-density datacenter coverage capabilities are also available but are relatively less well proven. PAGE 3 ©2013 Enterprise Management Associates, Inc. All Rights Reserved.
  • 4. About Enterprise Management Associates, Inc. Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst firm that provides deep insight across the full spectrum of IT and data management technologies. EMA analysts leverage a unique combination of practical experience, insight into industry best practices, and in-depth knowledge of current and planned vendor solutions to help its clients achieve their goals. Learn more about EMA research, analysis, and consulting services for enterprise line of business users, IT professionals and IT vendors at www.enterprisemanagement.com or blogs.enterprisemanagement.com. You can also follow EMA on Twitter or Facebook. This report in whole or in part may not be duplicated, reproduced, stored in a retrieval system or retransmitted without prior written permission of Enterprise Management Associates, Inc. All opinions and estimates herein constitute our judgement as of this date and are subject to change without notice. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. “EMA” and “Enterprise Management Associates” are trademarks of Enterprise Management Associates, Inc. in the United States and other countries. ©2013 Enterprise Management Associates, Inc. All Rights Reserved. EMA™, ENTERPRISE MANAGEMENT ASSOCIATES®, and the mobius symbol are registered trademarks or common-law trademarks of Enterprise Management Associates, Inc. Corporate Headquarters: 1995 North 57th Court, Suite 120 Boulder, CO 80301 Phone: +1 303.543.9500 Fax: +1 303.543.7687 www.enterprisemanagement.com 2619-Abiquo-Profile.022813