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Executive Summary
A pharmacy with a loyalty to those who suffer with pain, Linden
Care adopted Activ‘Iral<‘s software to ensure employees‘ focus
remains on delivering top-notch results, not distracting websites.
With Activ‘Ital<‘s easy-to-use features, Linden Care can block
websites that do not contribute to the overall benefit of the company.
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Using ActivTral<’s employee monitoring and
analytics service, Linden Care, LLC is able
to ensure open and honest communication between management
and employees on the subject of intemet usage.
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COMPREHENSIVE PHARMACEUTICAL SERVICES
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Background
Linden Care, LLC (NDEREP) is a specialty pharmacy with a focus on pain
management to meet the unique needs and challenges facing patients, their
caregivers and practitioners. Linden Care has the infrastructure, the expertise and
the staff to deliver high quality chronic pain support anywhere in the United States —
right to your front door with no delivery fees.
The Challenge
As Linden Care expanded to meet nationwide demand, they hired a considerable
number of new employees to keep up. With so many employees, managers cannot
be expected to stand over the shoulders of every individual to ensure productivity.
Despite the ease in which one can use the internet for personal activity during
work hours, Linden Care needed to be able hold their workers accountable for
the way they spend their time while on the clock. This task came with its own
challenges. Linden Care soon faced the issue of finding the perfect tool to
help keep employees productive.
As Linden Care came to find, many monitoring services come equipped with
unnecessary features, which made them complicated to use. The added details
provided little»to-no value in helping them achieve their goal. The hefty price tag was
also unappealing.
Furthermore, many monitoring service companies were eager to have Linden Care
jump on board right away, sending constant emails to encourage them to purchase
the product — a method that drove Linden Care in the opposite direction.

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The Solution
After a few quick email exchanges and a free trial to test it out, Linden Care decided to
move forward with implementing ActivTrak throughout the company. The process was
fast and painless — no sales methods involved.
It became increasingly evident that the software was a perfect match for Linden
Care's needs. ActivTrak's seamless installation process and intuitive interface
fit well with the large number of employees they sought to monitor in a simple
and efficient way. Managers in particular enjoyed the simplicity of using the
software, because it doesn't require any prior technical knowledge nor complex
details to get accustomed to.
But where ActivTrak truly aligned with Linden Care was its remote capability
Managing employees‘ internet usage across the nation can result in significant
productivity issues, but Activ‘Tl: ak allows Linden Care to keep their employees honest
in any one of their locations.
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About ActivTrak
Developed by Birch Grove Software, Activ‘Irak is a
comprehensive cloud-based analytics service that allows
businesses to gain insights on and improve employee
productivity.
As a freemium service easily installed on an employee's desktop
to measure activity, the Activ‘Ital< platform provides valuable
aggregate data on a company's day-by-day performance, with
information displayed on an easy-to-manage dashboard.
The company's software is easy to install and data transfer is
encrypted, ensuring protection and security. For more
information or to try out for your team, please visit
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About Linden Care
Linden Care, headquartered in Woodbury, NY, is
a leading provider of specialty pharmacy
services to the pain management industry. The
Company is licensed in all 50 states and serves
patients and physicians in the highly regulated
pain industry.
With best-in-class compliance practices, Linden
Care works closely with leading pain
pharmaceutical manufacturers and pain
management physicians to facilitate medication
access and optimize treatment outcomes for
patients in the $25 billion chronic pain industry.
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