O slideshow foi denunciado.
Utilizamos seu perfil e dados de atividades no LinkedIn para personalizar e exibir anúncios mais relevantes. Altere suas preferências de anúncios quando desejar.

The Design Leaders Playbook UX Australia 2015

The why, how and what of becoming a design leader. I’ll share personal experience and insights from effective experience design leaders, distilling key principles, practices and methods you can apply in your work and life.

  • Entre para ver os comentários

The Design Leaders Playbook UX Australia 2015

  1. 1. The Experience Design Leaders Playbook
  2. 2. O U R G O L D E N A G E
  3. 3. I N C R E A S E D E X P E C TAT I O N S 
 H I G H S TA K E S
  4. 4. L I F E C H A N G I N G M O M E N T S T O F O L L O W
  5. 5. Lunch i Skolan, Casey Lehman
  6. 6. M A R I E “That’s the dumbest thing I’ve ever seen.”
  7. 7. Path of least resistanceMarie
  8. 8. M A R I E ’ S T E A M “Either she goes, or we go.”
  9. 9. J O H N M A X W E L L “Position is not enough.”
  10. 10. Good start - how could we make it even better?
  11. 11. L E A D E R S K N O W T H AT P E O P L E WA N T • To be heard and understood • To feel valued and included • To be engaged in something worthwhile and meaningful • What does this mean for the people you work with? • What does this mean for the customers or citizens we serve through design?
  12. 12. my name is HELLO Opportunity
  13. 13. Desirable Viable Feasible Successful 
 Solutions 
 Live Here
  14. 14. Discover Define Develop Deliverproblem 
 definition Behaviour-led
 design research Creative work
 shops and idea
 generation Review ideas
 through culture
 thinking and
 design Prototyping,
 selection and
 mentoring
  15. 15. Discover Define Develop Deliverproblem 
 definition Behaviour-led
 design research Creative work
 shops and idea
 generation Review ideas
 through culture
 thinking and
 design Prototyping,
 selection and
 mentoring
  16. 16. Capture Create Deliver
  17. 17. 207th Street, The Coolquest
  18. 18. Team Management Profile, Team Management Systems
  19. 19. L E A D E R S C U LT I VAT E D I V E R S I T Y • Recruit skills AND work style preferences • Seek influencers, advisors and mentors from outside your function, background and frame of reference
  20. 20. Bicycle multi-tool, Armchair
  21. 21. L E A D E R S C U LT I VAT E D I V E R S I T Y • Recruit skills AND work style preferences • Seek influencers, advisors and mentors from outside your function, background and frame of reference • Experiment with new work practices, tools and methods - pilot on real work. • Challenge and broaden your world view
  22. 22. T H E C E O “I’ve got 15 minutes.”
  23. 23. C U S T O M E R “Whoever designed this piece of sh*t should be fired. HATE HATE HATE IT!”
  24. 24. A N O T H E R C U S T O M E R “Clean, simple, easy to use. Finally!”
  25. 25. T H AT C U S T O M E R . A G A I N “Whoever designed this piece of sh*t should be fired. HATE HATE HATE IT!”
  26. 26. Antecedent Behaviour Consequence
  27. 27. Self-Directed Behavior, Watson & Tharp
  28. 28. Antecedent Old Behaviour Old Consequence Behaviour Consequence Conscious, Observation and Experimentation
  29. 29. L E A D E R S P R A C T I C E S E L F - A WA R E N E S S • Map your antecedents, behaviours and consequences • Examine your beliefs and assumptions • Are they limiting or empowering? Are they valid?
 How could I test them? • How might I re-design the antecedent, behaviour 
 or consequences?
  30. 30. Cortisol Dopamine Conflict Resolution Oxytocin Confidence Hell Attention Optimism Trust
  31. 31. Why How What The Golden Circle, Simon Sinek
  32. 32. L E A D E R S T E L L I N T E N T I O N A L S T O R I E S • Stories to develop influence beyond your function • Stories to influence or reinforce culture • Inspire others to re-tell your stories • Create an emotional reaction and build on it • Connect around common purpose
  33. 33. S U M M A RY • Create environments that enable people to reach 
 their potential to make a meaningful contribution • Cultivate diversity • Consciously and intentionally apply design thinking 
 to themselves • Shape and influence culture through storytelling
  34. 34. D E C I D E
  35. 35. L I F E = B E C O M I N G
  36. 36. T H A N K S
  37. 37. A N T H O N Y @ A N T Q U I N N . C O M
  38. 38. D E S I G N L E A D E R S P L AY B O O K . C O M

×