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4 Summaries
2 Lunches
7 Mentions
and 1 conference
in 10 minutes.
A UX Australia
2015
Redux
@agclrkAnthony Clark
This space is intentionally left blank.
The Experience Design Leader’s Playbook
Who Anthony Quinn
What Insights from effective experienced design
leaders, key principles, practices, and methods.
Why To improve the world through the power of
design while experiencing a rewarding career.
Design Leader’s Playbook
•‘We are all in a process of
becoming’.
• Consciously apply
design thinking to
yourself.
• Focused on self directed
behaviour.
• People can give or take
permission from you to
be their leader.
• Leaders:

Cultivate diversity

Practice self awareness

Tell intentional stories

Decide

Enable people’s potential
anthony@antquinn.com
Design Leader’s Playbook
anthony@antquinn.com
•‘We are all in a process of
becoming’.
• Consciously apply
design thinking to
yourself.
• Focused on self directed
behaviour.
• People can give or take
permission from you to
be their leader.
• Leaders:

Cultivate diversity

Practice self awareness

Tell intentional stories

Decide

Enable people’s potential
Design Leader’s Playbook
anthony@antquinn.com
•‘We are all in a process of
becoming’.
• Consciously apply
design thinking to
yourself.
• Focused on self directed
behaviour.
• People can give or take
permission from you to
be their leader.
• Leaders:

Cultivate diversity

Practice self awareness

Tell intentional stories

Decide

Enable people’s potential
Design Leader’s Playbook
anthony@antquinn.com
•‘We are all in a process of
becoming’.
• Consciously apply
design thinking to
yourself.
• Focused on self directed
behaviour.
• People can give or take
permission from you to
be their leader.
• Leaders:

Cultivate diversity

Practice self awareness

Tell intentional stories

Decide

Enable people’s potential
Design Leader’s Playbook
anthony@antquinn.com
•‘We are all in a process of
becoming’.
• Consciously apply
design thinking to
yourself.
• Focused on self directed
behaviour.
• People can give or take
permission from you to
be their leader.
• Leaders:

Cultivate diversity

Practice self awareness

Tell intentional stories

Decide

Enable people’s potential
Design Leader’s Playbook
anthony@antquinn.com
•‘We are all in a process of
becoming’.
• Consciously apply
design thinking to
yourself.
• Focused on self directed
behaviour.
• People can give or take
permission from you to
be their leader.
• Leaders:

Cultivate diversity

Practice self awareness

Tell intentional stories

Decide

Enable people’s potential
Design Leader’s Playbook
anthony@antquinn.com
•‘We are all in a process of
becoming’.
• Consciously apply
design thinking to
yourself.
• Focused on self directed
behaviour.
• People can give or take
permission from you to
be their leader.
• Leaders:

Cultivate diversity

Practice self awareness

Tell intentional stories

Decide

Enable people’s potential
Design Leader’s Playbook
anthony@antquinn.com
•‘We are all in a process of
becoming’.
• Consciously apply
design thinking to
yourself.
• Focused on self directed
behaviour.
• People can give or take
permission from you to
be their leader.
• Leaders:

Cultivate diversity

Practice self awareness

Tell intentional stories

Decide

Enable people’s potential
Design Leader’s Playbook
anthony@antquinn.com
•‘We are all in a process of
becoming’.
• Consciously apply
design thinking to
yourself.
• Focused on self directed
behaviour.
• People can give or take
permission from you to
be their leader.
• Leaders:

Cultivate diversity

Practice self awareness

Tell intentional stories

Decide

Enable people’s potential
Opening Keynote
Who Dave Gray
What We each have a bubble that protects our
version of reality.
Why Get outside of that bubble. Help others get
outside. Help companies get out of theirs.
Opening Keynote
• Self sealing logic.
Getting stuck in the loop
of your own bubble.
• The loop of Feelings/
Needs, Beliefs/Thoughts,
and Actions leading to
Effects.
• Impressive that he
sketch noted the whole
thing live!
More:
http://gamestorming.com/
@davegray
Opening Keynote
• Self sealing logic.
Getting stuck in the loop
of your own bubble.
• The loop of Feelings/
Needs, Beliefs/Thoughts,
and Actions leading to
Effects.
• Impressive that he
sketch noted the whole
thing live!
More:
http://gamestorming.com/
@davegray
Opening Keynote
• Self sealing logic.
Getting stuck in the loop
of your own bubble.
• The loop of Feelings/
Needs, Beliefs/Thoughts,
and Actions leading to
Effects.
• Impressive that he
sketch noted the whole
thing live!
More:
http://gamestorming.com/
@davegray
Using Neuroscience to Influence Others
Who Nova Franklin
What To be good designers, we need to
understand and influence others.
Why Understanding the social factors of what
makes people tick, makes us better designers.
Neuroscience to Influence • Better understand the
people we design for,
and thus we become
better designers.
• SCARF:

Status

Certainty

Autonomy

Relatedness

Fairness
• Layering this over the
design process links
psychology and brain
science to thinking about
our users.@menovaf
Neuroscience to Influence • Better understand the
people we design for,
and thus we become
better designers.
• SCARF:

Status

Certainty

Autonomy

Relatedness

Fairness
• Layering this over the
design process links
psychology and brain
science to thinking about
our users.@menovaf
Neuroscience to Influence • Better understand the
people we design for,
and thus we become
better designers.
• SCARF:

Status

Certainty

Autonomy

Relatedness

Fairness
• Layering this over the
design process links
psychology and brain
science to thinking about
our users.@menovaf
Neuroscience to Influence • Better understand the
people we design for,
and thus we become
better designers.
• SCARF:

Status

Certainty

Autonomy

Relatedness

Fairness
• Layering this over the
design process links
psychology and brain
science to thinking about
our users.@menovaf
Neuroscience to Influence • Better understand the
people we design for,
and thus we become
better designers.
• SCARF:

Status

Certainty

Autonomy

Relatedness

Fairness
• Layering this over the
design process links
psychology and brain
science to thinking about
our users.@menovaf
The UX of edutainment apps for under 8s
Who Charlie Pohl & Simon Krambousanos
What Help kids learn medical procedures through
virtual worlds and physical spaces.
Why Changing their experience of hospitals to be
positive. Royal Childrens Hospital Melbourne.
Okee in Medical Imaging • iPad UCD game case
study.
• Teaches kids staying
still, holding their breath,
and understanding the
equipment they’ll see in
hospital.
• Found to reduce patient
anxiety up to 40%.
• Matching the physical to
the virtual by turning the
hospital rooms into game
like themes and
environments.
• 2015 iAwards winner.@conduct
Okee in Medical Imaging • iPad UCD game case
study.
• Teaches kids staying
still, holding their breath,
and understanding the
equipment they’ll see in
hospital.
• Found to reduce patient
anxiety up to 40%.
• Matching the physical to
the virtual by turning the
hospital rooms into game
like themes and
environments.
• 2015 iAwards winner.@conduct
Okee in Medical Imaging • iPad UCD game case
study.
• Teaches kids staying
still, holding their breath,
and understanding the
equipment they’ll see in
hospital.
• Found to reduce patient
anxiety up to 40%.
• Matching the physical to
the virtual by turning the
hospital rooms into game
like themes and
environments.
• 2015 iAwards winner.@conduct
Okee in Medical Imaging • iPad UCD game case
study.
• Teaches kids staying
still, holding their breath,
and understanding the
equipment they’ll see in
hospital.
• Found to reduce patient
anxiety up to 40%.
• Matching the physical to
the virtual by turning the
hospital rooms into game
like themes and
environments.
• 2015 iAwards winner.@conduct
Okee in Medical Imaging • iPad UCD game case
study.
• Teaches kids staying
still, holding their breath,
and understanding the
equipment they’ll see in
hospital.
• Found to reduce patient
anxiety up to 40%.
• Matching the physical to
the virtual by turning the
hospital rooms into game
like themes and
environments.
• 2015 iAwards winner.@conduct
Okee in Medical Imaging • iPad UCD game case
study.
• Teaches kids staying
still, holding their breath,
and understanding the
equipment they’ll see in
hospital.
• Found to reduce patient
anxiety up to 40%.
• Matching the physical to
the virtual by turning the
hospital rooms into game
like themes and
environments.
• 2015 iAwards winner.@conduct
That butter chicken though…
That butter chicken though…
Some mentions
The secret life of inputs. Davide Rizzo.

Because form design. Coded his own slides to show the interactions..
Remember this: A beginner's guide to memory and design. Eunice Ching

Because.. I forget. Baking memory into design is yummy.
Qualities of the ultimate content strategist and designer. Elle Geraghty / Karina Smith

Because soft skills are vital to being a good practitioner.
Designing healthcare: Cumulative research approach. Belinda Tobias / Dina Goebel

Because service design is SO needed in this space.
What we mean when we talk about airport user experience. Ben Kraal

Because it’s PHDs geeking out in airports. Massive data analysis from 4yrs of research.
Designing experiences nobody cares about. Angela Bode / Adam Morris

Because good design should be invisible. Nobody should care, for the right reasons.
Novel uses for storytelling. Alex Kan

Because this guy. Stories define every aspect of our lives. Watch / see this live if you can.
Sketchnotes by this guy!
Justin Cheong
@jcfiction
Thanks.
Anthony Clark
@agclrk
anthony@perceptiveideas.com.au
UX Australia: Redux (Sydney)
Wed 4th November.

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UX Australia 2015 Redux

  • 1. 4 Summaries 2 Lunches 7 Mentions and 1 conference in 10 minutes. A UX Australia 2015 Redux @agclrkAnthony Clark This space is intentionally left blank.
  • 2. The Experience Design Leader’s Playbook Who Anthony Quinn What Insights from effective experienced design leaders, key principles, practices, and methods. Why To improve the world through the power of design while experiencing a rewarding career.
  • 3. Design Leader’s Playbook •‘We are all in a process of becoming’. • Consciously apply design thinking to yourself. • Focused on self directed behaviour. • People can give or take permission from you to be their leader. • Leaders:
 Cultivate diversity
 Practice self awareness
 Tell intentional stories
 Decide
 Enable people’s potential anthony@antquinn.com
  • 4. Design Leader’s Playbook anthony@antquinn.com •‘We are all in a process of becoming’. • Consciously apply design thinking to yourself. • Focused on self directed behaviour. • People can give or take permission from you to be their leader. • Leaders:
 Cultivate diversity
 Practice self awareness
 Tell intentional stories
 Decide
 Enable people’s potential
  • 5. Design Leader’s Playbook anthony@antquinn.com •‘We are all in a process of becoming’. • Consciously apply design thinking to yourself. • Focused on self directed behaviour. • People can give or take permission from you to be their leader. • Leaders:
 Cultivate diversity
 Practice self awareness
 Tell intentional stories
 Decide
 Enable people’s potential
  • 6. Design Leader’s Playbook anthony@antquinn.com •‘We are all in a process of becoming’. • Consciously apply design thinking to yourself. • Focused on self directed behaviour. • People can give or take permission from you to be their leader. • Leaders:
 Cultivate diversity
 Practice self awareness
 Tell intentional stories
 Decide
 Enable people’s potential
  • 7. Design Leader’s Playbook anthony@antquinn.com •‘We are all in a process of becoming’. • Consciously apply design thinking to yourself. • Focused on self directed behaviour. • People can give or take permission from you to be their leader. • Leaders:
 Cultivate diversity
 Practice self awareness
 Tell intentional stories
 Decide
 Enable people’s potential
  • 8. Design Leader’s Playbook anthony@antquinn.com •‘We are all in a process of becoming’. • Consciously apply design thinking to yourself. • Focused on self directed behaviour. • People can give or take permission from you to be their leader. • Leaders:
 Cultivate diversity
 Practice self awareness
 Tell intentional stories
 Decide
 Enable people’s potential
  • 9. Design Leader’s Playbook anthony@antquinn.com •‘We are all in a process of becoming’. • Consciously apply design thinking to yourself. • Focused on self directed behaviour. • People can give or take permission from you to be their leader. • Leaders:
 Cultivate diversity
 Practice self awareness
 Tell intentional stories
 Decide
 Enable people’s potential
  • 10. Design Leader’s Playbook anthony@antquinn.com •‘We are all in a process of becoming’. • Consciously apply design thinking to yourself. • Focused on self directed behaviour. • People can give or take permission from you to be their leader. • Leaders:
 Cultivate diversity
 Practice self awareness
 Tell intentional stories
 Decide
 Enable people’s potential
  • 11. Design Leader’s Playbook anthony@antquinn.com •‘We are all in a process of becoming’. • Consciously apply design thinking to yourself. • Focused on self directed behaviour. • People can give or take permission from you to be their leader. • Leaders:
 Cultivate diversity
 Practice self awareness
 Tell intentional stories
 Decide
 Enable people’s potential
  • 12. Opening Keynote Who Dave Gray What We each have a bubble that protects our version of reality. Why Get outside of that bubble. Help others get outside. Help companies get out of theirs.
  • 13. Opening Keynote • Self sealing logic. Getting stuck in the loop of your own bubble. • The loop of Feelings/ Needs, Beliefs/Thoughts, and Actions leading to Effects. • Impressive that he sketch noted the whole thing live! More: http://gamestorming.com/ @davegray
  • 14. Opening Keynote • Self sealing logic. Getting stuck in the loop of your own bubble. • The loop of Feelings/ Needs, Beliefs/Thoughts, and Actions leading to Effects. • Impressive that he sketch noted the whole thing live! More: http://gamestorming.com/ @davegray
  • 15. Opening Keynote • Self sealing logic. Getting stuck in the loop of your own bubble. • The loop of Feelings/ Needs, Beliefs/Thoughts, and Actions leading to Effects. • Impressive that he sketch noted the whole thing live! More: http://gamestorming.com/ @davegray
  • 16. Using Neuroscience to Influence Others Who Nova Franklin What To be good designers, we need to understand and influence others. Why Understanding the social factors of what makes people tick, makes us better designers.
  • 17. Neuroscience to Influence • Better understand the people we design for, and thus we become better designers. • SCARF:
 Status
 Certainty
 Autonomy
 Relatedness
 Fairness • Layering this over the design process links psychology and brain science to thinking about our users.@menovaf
  • 18. Neuroscience to Influence • Better understand the people we design for, and thus we become better designers. • SCARF:
 Status
 Certainty
 Autonomy
 Relatedness
 Fairness • Layering this over the design process links psychology and brain science to thinking about our users.@menovaf
  • 19. Neuroscience to Influence • Better understand the people we design for, and thus we become better designers. • SCARF:
 Status
 Certainty
 Autonomy
 Relatedness
 Fairness • Layering this over the design process links psychology and brain science to thinking about our users.@menovaf
  • 20. Neuroscience to Influence • Better understand the people we design for, and thus we become better designers. • SCARF:
 Status
 Certainty
 Autonomy
 Relatedness
 Fairness • Layering this over the design process links psychology and brain science to thinking about our users.@menovaf
  • 21. Neuroscience to Influence • Better understand the people we design for, and thus we become better designers. • SCARF:
 Status
 Certainty
 Autonomy
 Relatedness
 Fairness • Layering this over the design process links psychology and brain science to thinking about our users.@menovaf
  • 22. The UX of edutainment apps for under 8s Who Charlie Pohl & Simon Krambousanos What Help kids learn medical procedures through virtual worlds and physical spaces. Why Changing their experience of hospitals to be positive. Royal Childrens Hospital Melbourne.
  • 23. Okee in Medical Imaging • iPad UCD game case study. • Teaches kids staying still, holding their breath, and understanding the equipment they’ll see in hospital. • Found to reduce patient anxiety up to 40%. • Matching the physical to the virtual by turning the hospital rooms into game like themes and environments. • 2015 iAwards winner.@conduct
  • 24. Okee in Medical Imaging • iPad UCD game case study. • Teaches kids staying still, holding their breath, and understanding the equipment they’ll see in hospital. • Found to reduce patient anxiety up to 40%. • Matching the physical to the virtual by turning the hospital rooms into game like themes and environments. • 2015 iAwards winner.@conduct
  • 25. Okee in Medical Imaging • iPad UCD game case study. • Teaches kids staying still, holding their breath, and understanding the equipment they’ll see in hospital. • Found to reduce patient anxiety up to 40%. • Matching the physical to the virtual by turning the hospital rooms into game like themes and environments. • 2015 iAwards winner.@conduct
  • 26. Okee in Medical Imaging • iPad UCD game case study. • Teaches kids staying still, holding their breath, and understanding the equipment they’ll see in hospital. • Found to reduce patient anxiety up to 40%. • Matching the physical to the virtual by turning the hospital rooms into game like themes and environments. • 2015 iAwards winner.@conduct
  • 27. Okee in Medical Imaging • iPad UCD game case study. • Teaches kids staying still, holding their breath, and understanding the equipment they’ll see in hospital. • Found to reduce patient anxiety up to 40%. • Matching the physical to the virtual by turning the hospital rooms into game like themes and environments. • 2015 iAwards winner.@conduct
  • 28. Okee in Medical Imaging • iPad UCD game case study. • Teaches kids staying still, holding their breath, and understanding the equipment they’ll see in hospital. • Found to reduce patient anxiety up to 40%. • Matching the physical to the virtual by turning the hospital rooms into game like themes and environments. • 2015 iAwards winner.@conduct
  • 29. That butter chicken though…
  • 30. That butter chicken though…
  • 31. Some mentions The secret life of inputs. Davide Rizzo.
 Because form design. Coded his own slides to show the interactions.. Remember this: A beginner's guide to memory and design. Eunice Ching
 Because.. I forget. Baking memory into design is yummy. Qualities of the ultimate content strategist and designer. Elle Geraghty / Karina Smith
 Because soft skills are vital to being a good practitioner. Designing healthcare: Cumulative research approach. Belinda Tobias / Dina Goebel
 Because service design is SO needed in this space. What we mean when we talk about airport user experience. Ben Kraal
 Because it’s PHDs geeking out in airports. Massive data analysis from 4yrs of research. Designing experiences nobody cares about. Angela Bode / Adam Morris
 Because good design should be invisible. Nobody should care, for the right reasons. Novel uses for storytelling. Alex Kan
 Because this guy. Stories define every aspect of our lives. Watch / see this live if you can.
  • 32. Sketchnotes by this guy! Justin Cheong @jcfiction