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Building a culture to Ignite Change rather than react to change.
Change is not a crisis, it presents opportunities.
Barriers to innovation.
Empowering individuals with tools to solve problems.
Creating the space for innovation.
Barriers to Innovation
Insular and silo’d
Focus on outcomes not outputs
Engender opportunities to collaborate (across teams)
Create tolerance for failure and creative process of iterate
wildly and fail fast
Create the space for innovation
Tools to help you
Reframe a ‘reactive’ culture
Inspire a culture of high performers ready to seize opportunities.
Ignite change rather than manage change.
Enhance opportunities for collaboration, creativity and innovation.
Design thinking - Framing and Swarm
Business Model (Lean Canvas)
Rapid Prototyping – Tom Chi
Time limited process – minimise the time to try
Fastest path to a direct experience to the outcome you want
Rapid learning – just do it
Disruptive – start with vision, create new
Resourceful – minimal scaffold required
Collaborative – feedback loops
What problems are worth solving ?
Design Thinking – Kees Dorst
Frame Creation is basically made up of this somewhat linear 9-step process.
Archaeology – of the problem, why is this a problem? why has it not been solved? how did it become a problem?
who is the problem owner?
Paradox – what makes this hard to solve? why is this a hard one? Designers spend a lot of time developing an
understanding of this.
Stakeholders – create a new context, designers start speaking to a wide gamut of stakeholders and create a very
large problem arena. They investigate what are the stakeholders values, motives, desires. What could be potentially
Problem Arena – continue developing a very broad problem space, with all the different parties, places, products
services, externalities etc that could be interested and interdependent.
Themes – designers then start to let themes emerge, which are the back ground to the creation of new frames.
Frames – if I look at problem in this way, then…
Futures – the development of potential solutions and future scenarios.
Transformations – what needs to change for the solution to be implemented?
Connections – how can it be connected to rest of the world.
Ignite Change Survey Insights
Reactive work Less efficiencies, innovation and capacity building
Communication and delegation Inefficient servicing, duplication of effort, time delay
Lack of time for planning Limiting leadership, missed opportunities
Operational systems Data analytics cumbersome and disjointed, not