The evolution of communication from the telephone through to social media. The evolution to our relationship and social interactions today. Slides used for a business dinner speech at the Ramada Hotel, Cannock, Staffordshire

1. Evolution of
Communication
Presented by
Anna Woolliscroft

2. Evolution of communication

3. What driving seat are you in?

4. Social Media

5. Market Research

6. Brand Awareness

7. Competitor Research

8. Integration & Contact Growing

9. Customer Service

10. Industry Knowledge

11. Monitor

12. But...

13. Strategy
• Objectives
• Resources
• Tactics
• Action
• Control