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Industrial Relation Scenario in
Garments Sectors
A Research Paper On
Industrial Relation Scenario in Garments Sectors
Submitted To:
Md. Arafater Rahman Bhuiyan
Assistant Professor In Management
Department of Management
Faculty of Business Studies
Bangladesh University of Business & Technology (BUBT)
Submitted By:
Submitted By:
SL
NO.
Name ID
1. Kazi Jahid Hasan 028
2. MD. Jewel Molla 037
3. Abdur Rashid 142
4. MD. Sakib Ahmed 154
Bangladesh University of Business & Technology (BUBT)
Date of submission: 25/05/2014
Letter of Transmittal
Date: 25.05.2014
Md. Arafater Rahman Bhuiyan
Lecturer in Management
Department of Management
Bangladesh University of Business & Technology (BUBT)
Subject: Submission the term paper on “Industrial Relation Scenario in Garments Sectors”.
Dear Sir,
I take this opportunity to express my delight in Successful completion and submission of
this research paper prepared on “Industrial Relation Scenario in Garments Sectors” That has
been assigned to individual. Before going into the report, I express my gratitude to all the sources
and apologize to anybody remaining accidentally unreferenced.
I hope this report despite all its Limitations and mistakes will be considered with utmost
empathy.
Sincerely yours,
Md. Sakib Ahmed
On behalf of
All group members of
Group: Galaxy
Acknowledgement
At the very beginning I am very pleased to successfully complete my Research writing on
“Industrial Relation Scenario in Garments Sectors”. I would like to express our gratitude to
my honorable course teacher Md. Arafater Rahman Bhuiyan, who gave us the opportunity to
prove my abilities in formatting a quality report.
I am really thankful to some of my friends and well-wishers who were the real viewers and
helpers of this report. They always gave me new ideas and views to improve the quality of the
research.
Eventually, I recognize the Almighty who has blessed us with the abilities and patience of doing
any tough job easily.
Table of Contents
Contents Page
Executive summary 6
Introduction 7
Background 7-8
Objectives 8
Methodology 8-9
Limitation 9
Overview of 10-12
Theoretical Aspect 13-17
Trend Analysis
Status of loan classification
Ratio analysis
18-20
21-22
22-26
Finding analysis 27
Conclusion 27
List of Abbreviation
RMG= Ready Made Garments
GIZ= Gesellschaft für Internationale Zusammenarbeit
Executive summary
The information received from the both primary and secondary data. We visit the garments
company. Then we find out the information about industry scenario in garments. At the same
time we are faced some problem such as people are not willing to share information. Some
people do not have much time to answer the questions. We also face some problems for
collecting the information from garments.
Chapter: 1
1.1 Introduction:
It is well recognized that women’s participation in income generation activities lends
them a better status within the family and provides them with considerable freedom. Role of
women in working environment also give them opportunity to exercise their rights and
responsibilities, which contribute organizational as well as economic development of the
country. It also reduces the possibility of domestic violence against women. Expansion of
women’s employment has contributed positively to the improvement of the savings behavior of
the poor people since women tend to be better savers.
Employment in the RMG (Ready Made Garments) industry human resources especially
women workers but most of the human resources are unskilled, not trained, underutilized and not
educated as required. RMG is mainly human resources especially human resources intensive
industry and its paramount proportion of human resources are women workers, so their attitude
has significant impact on minimizing industrial disputes and improving productivity.
RMG is the key contributive sector in economic development of Bangladesh but it has no
proper guideline and systematic policies for human resource development and sectoral
development. It is possible to minimize industrial disputes by contributing women workers the
sector will maintained their leadership in domestic country and will dominant in the international
market.
1.2 Scenario of RMG sector in Bangladesh:
The RMG sector in Bangladesh has emerged as the biggest earner of foreign currency.
The RMG sector has experienced an exponential growth since the 1980s. The sector contributes
significantly to the GDP. It also provides employment to around 2 million Bangladeshis. An
overwhelming number of workers in this sector are women. In the 1980s, there were only 50
factories employing only a few thousand people. Currently, there are over 5,000 manufacturing
units. The RMG sector contributes around 75 percent to the total export earnings of the country.
The RMG sector is expected to grow despite the global financial crisis of 2009.
As China is finding it challenging to make textile and foot wear items at cheap price, due
to rising labor costs, many foreign investors, are coming to Bangladesh to take advantage of the
low labor cost. Garment sector is the largest employer of women in Bangladesh. The garment
sector has provided employment opportunities to women from the rural areas that previously did
not have any opportunity to be part of the formal workforce. This has given women the chance to
be financially independent and have a voice in the family because now they contribute
financially.
However, the women workers are facing many problems. Most women come from low
income families. Low wage of women workers and their compliancy have enabled the industry
to compete with the world market. Women are paid far less than men mainly due to their lack
education.
1.3 Significance:
Report preparing is an important partial requirement of four years BBA graduation
program. This is because knowledge and learning become perfect when it is associated with
theory and practice. The study attempts to quantify the very role that RMG plays in the economy
of Bangladesh. It also attempts to quantify the contribution of the RMG sectors in the social of
the country, such as women empowerment, population control, educational, environment
awareness and elimination of child labor which contributed to overall improvement in the
development of the Industrial Relation.
1.4 Scope of the Report:
As our honorable teacher was assigned us to prepare report on Industrial
Relation Scenario in Bangladesh, there is enough scope of the study. The report
covers the topic “Industrial Relation Scenario in Garments Sectors”. This report is
focus on the relation scenario of people who are working in garments industry. To
conduct a study we target garment workers to gather information which is based on
our topic.
1.5 Objectives:
The main purpose for making this paper is to known the Industrial Relation Scenario in
Garments Sectors. The specifics objective maybe show as under-
 To know about the relationship scenario
 To acquire knowledge of employees working condition.
 To identify the problems of the employees.
 To know about employers opinion about employees.
1.4 Methodology:
A method which is followed to perform a job activity to complete a task is called methodology.
1.4.1 Type of research:
This is an exploratory type of research. This research will help us to identify the impacts and
affects of relationship between employers and employees.
Sources of Data:
In order to meet the needs of fulfilling the objectives of the research paper both types data are
required.
There are two types of sources-
 Primary Data Sources:
In the preparation of this research report, all necessary information are collected and
prepared by using primary sources of data. Questionnaire was collected the required data.
We have applied survey method by using questionnaire to gather primary data.
 Secondary Data Sources:
We mainly use net browsing as Secondary sources of data.
Questionnaire:
Questionnaire is attached at last page.
1.4.2 Sampling plan:
Population:
The target population was people who work in RMG industry.
Sample unit:
Among total population, people who work in the RMG are considered as sample unit that
is individual respondent.
Sample Frame:
We do not use any well structured sampling frame for preparing this report.
Sampling procedure:
We have used Non-probability convenience sampling process for sampling as we have
collected information from who work in garments.
Sample size:
Total sample size was 32. Every sample was from a particular place.
Data analysis and Reporting:
Questionnaire analysis has been used to collect the data and to analyze the gathered data
and analyze the gathered data and different types of instrument are used for report evaluation and
preparation information from the analysis, such as- Microsoft Excel and Microsoft Word.
1.5 Limitation:
We have tried our best to make this research as possible; still there are some limitations
of this research. It is acknowledged that the work here is exploratory study because previously no
study was done. The survey took some time due to personal visits. Some time respondents are
unwilling to answer the questions.
Chapter: 2
Working Environment
It have much subject matter assembled on Industrial Relation Scenario in Garments Sectors. In
our questionnaire we keep a question about working environment. The response of that question
is expressed below by a figure-
Working Environment
Extremely comfortable 13 41%
Quite comfortable 7 22%
Moderately comfortable 4 13%
Slightly comfortable 7 22%
Not at all comfortable 1 3%
By our observation, we have 41% respondent response that the working environment is
extremely comfortable.
Payments
From below Figure we can say that 44% employees are moderately well paid for their work.
Extremely
comfortable
Quite
comfortable
Moderately
comfortable
Slightly
comfortable
Not at all
comfortable
41%
22%
13%
22%
3%
Working Environment
Extremely
well
Very well Moderately
well
Slightly well Not at all
well
6%
34% 44%
9% 6%
Payments
Payments
Extremely well 2 6%
Very well 11 34%
Moderately well 14 44%
Slightly well 3 9%
Not at all well 2 6%
Sick day policy
By our survey we have information about that every garments company have sick day policy. In
figure we find that 25% are extremely fair and 25% slightly fair policy in garments.
Sick day policy
Extremely fair 8 25%
Very fair 4 13%
Moderately fair 7 22%
Slightly fair 8 25%
Not at all fair 5 16%
Safety
Every small or big company has safety measurement. In our survey 33% respondent response
that strongly agree with the statement.
Extremely
fair
Very fair Moderately
fair
Slightly fair Not at all
fair
25%
13%
22%
25%
16%
Sick day policy
Safety
Strongly disagree 1 8%
Somewhat disagree 1 8%
Neither agrees nor disagrees 3 25%
somewhat agree 3 25%
Strongly agree 4 33%
Follow up on request
In our survey on the employees in the garment industry are follow up the request of the
employers at every level. We have 33% respondent response with the statement.
Follow up on request
Extremely quickly 3 25%
Quite quickly 4 33%
Moderately quickly 3 25%
Slightly quickly 1 8%
Not at all quickly 1 8%
Strongly
disagree
Somewhat
disagree
Neither
agrees nor
disagrees
somewhat
agree
Strongly
agree
8% 8%
25% 25% 33%
Safety
25% 33% 25% 8% 8%
Follow up on request
Please indicate your level of agreement with the following statement
for employer at garments.
Particular
s
Strongly
Disagree
Disagree Neutral Agree Strongly
Agree
Employees
are
effective at
his/her job
in your
company
2(17%) 2(17%) 3(25%) 3(25%) 2(17%)
Employees
are well
behavior
with other
employees
0(%) 1(8%) 0(%) 8(67%) 3(25%)
Employees
have much
attention to
their work
0(%) 3(25%) 2(17%) 5(42%) 2(17%)
Employees
can adjust
to changing
priories
quickly
3(25%) 2(17%) 1(8%) 6(50%) 0(%)
Employees
work to
meet the
goals you
set for him
very well
0(%) 1(8%) 1(8%) 2(17%) 8(67%)
According to our survey that we find that 25% neutral and 25% agree with employees are
effective at his/her job in Employer Company.
In our survey 67% respondent response agree with that employees are well behavior with other
employees.
Strongly
Disagree
Disagree Neutral Agree Strongly
Agree
17% 17%
25% 25%
17%
Employees are effective at his/her job in your company
Strongly
Disagree
Disagree Neutral Agree Strongly
Agree
0%
8%
0%
67%
25%
Employees are well behavior with other employees
Accounting to our survey 42% respondent responses agree with that employees have much to
their work.
Accounting to our survey 50% respondent responses agree with that employee’s can adjust to
changing priorities quickly.
Strongly
Disagree
Disagree Neutral Agree Strongly
Agree
0%
25%
17%
42%
17%
Employees have much attention to their work
Strongly
Disagree
Disagree Neutral Agree Strongly
Agree
25%
17%
8%
50%
0%
Employees can adjust to changing priorites quickly
Accounting to our survey 67% respondent response strongly agree that employee’s work to meet
the goals you set for him very well.
Challenging job
Employee’s work are challenging at job level. In our survey 30% respondent responses that
employee’s work at garment industry are extremely challenging. Also 20% said that very
challenging.
Challenging job
Extremely challenging 6 30%
Very challenging 4 20%
Moderately challenging 3 15%
Slightly challenging 4 20%
Not at all challenging 3 15%
Stressed at work
In garment industry most of the work is stressed full. In our survey 45% of respondent responses
that work at garment are very often stressed full.
Strongly
Disagree
Disagree Neutral Agree Strongly
Agree
0% 8% 8% 17%
67%
Employees work to meet the goals you set for
him very well
30%
20% 15% 20% 15%
Challenging job
Stressed at work
Extremely often 4 20%
Very often 9 45%
Moderately often 4 20%
Slightly often 3 15%
Not at all often 0 0%
Expectation from supervisor
Expectation from the employer is always high. In our survey 40% respondent responses that
expectation from supervisor is moderately realistic.
Expectation from supervisor
Extremely realistic 3 15%
Very realistic 3 15%
Moderately realistic 8 40%
Slightly realistic 6 30%
Extremely
often
Very often Moderately
often
Slightly
often
Not at all
often
20%
45%
20% 15%
0%
Stressed at work
15% 15%
40%
30%
Extremely realistic Very realistic Moderately realistic Slightly realistic
Expectation from supervisor
Professionally help by supervisor
Every garment have professionally supervisor at work level. Accounting to our survey 25%
response have professionally supervisor at very often.
Professionally help by supervisor
Extremely often 3 15%
Very often 5 25%
Moderately often 5 25%
Slightly often 2 10%
Not at all often 5 25%
Please indicate your level of agreement with the following statement at
employees in the garment.
Particulars
Strongly
Disagree
Disagree Neutral Agree Strongly
Agree
The training
you received
from your
supervisor is
effective
1(5%) 1(5%) 7(35%) 6(30%) 5(25%)
your
supervisor
give you
feedback
about your
work often
2(10%) 4(20%) 4(20%) 8(40%) 2(10%)
Your 3(15%) 6(30%) 3(15%) 2(10%) 6(30%)
15%
25% 25%
10%
25%
Extremely often Very often Moderately often Slightly often Not at all often
Professionally help by supervisor
supervisor
behave
professionally
Many
opportunities
you have to
promoted the
work
7(35%) 3(15%) 3(15%) 4(20%) 3(15%)
You are
treated fairly
by your
supervisor
8(40%) 2(10%) 4(20%) 4(20%) 2(10%)
Your
supervisor
handle
employee
problems well
1(5%) 2(10%) 7(35%) 4(20%) 6(30%)
Accounting to our survey 35% response are neutral and 30% response agree that they have
training form the supervisor is effective at work place.
Strongly
Disagree
Disagree Neutral Agree Strongly
Agree
5% 5%
35%
30%
25%
The training you received from your supervisor is
effective
Accounting to our survey 40% employees are agree with that their supervisor receive feedback
from them.
We have 30% respondent response that strongly agree with supervisor behave professionally.
Strongly
Disagree
Disagree Neutral Agree Strongly
Agree
10%
20% 20%
40%
10%
your supervisor give you feedback about your work
often
Strongly
Disagree
Disagree Neutral Agree Strongly
Agree
15%
30%
15%
10%
30%
Your supervisor behave professionally
Strongly
Disagree
Disagree Neutral Agree Strongly
Agree
35%
15% 15%
20%
15%
Many opportunities you have to promoted the work
In our survey we find that 35% employees said that they strongly disagree that they have many
opportunities for promoted the work.
Accountings to our survey 40% employees are strongly disagreeing with that supervisor are
fairly treated.
Accounting to our survey 35% majority of employees neutral with that there supervisor handle
employee problems well.
Strongly
Disagree
Disagree Neutral Agree Strongly
Agree
40%
10%
20% 20%
10%
You are treated fairly by your supervisor
Strongly
Disagree
Disagree Neutral Agree Strongly
Agree
5%
10%
35%
20%
30%
Your supervisor handle employee problems
well
Chapter: 3
Hypothesis Test
We made the following calculation that shows us Comfortable environment improve
productivity of the employees.
Class
Interval
Mid Point
(𝑥)
Frequency
(𝑓)
(𝑓𝑥) (𝑥-𝑥̅) (𝑥 − 𝑥̅)2
 2
xxf 
0-20 10 13 130 -25 625 8125
20-40 30 7 210 -5 25 175
40-60 50 4 200 15 225 900
60-80 70 7 490 35 1225 8575
80-100 90 1 90 55 3025 3025
 f 32  fx 1120   
2
xxf 20800
Mean:
x =
n
fx =
32
1120
=35
Standard Deviation:
SD 2
 =
 
1
2


n
xxf
=
132
20800

=25.90
2. Now, we do the same thing for well paid for the work improves the productivity.
Class
Interval
Mid
Point
(𝑥)
Frequency
(𝑓)
(𝑓𝑥) (𝑥-𝑥̅) (𝑥 − 𝑥̅)2
 2
xxf 
0-20 10 2 20 -35 1225 2450
20-40 30 11 330 -15 225 2475
40-60 50 14 700 5 25 350
60-80 70 3 210 25 625 1875
80-100 90 2 180 45 2025 4050
 f 32  fx 1440   
2
xxf 11200
Mean:
x =
n
fx =
32
1440
=45
Standard Deviation:
SD 2
 =
 
1
2


n
xxf
=
132
11200

=19.01
So, we get the following data about comfortable work environment and well paid for work
improves the productivity that the hypothesis.
Types Means ( x )
Standard
Deviation
 2

Sample size
Comfortable environment improve productivity 35 25.90 32
well paid for the work improves the productivity 45 19.01 32
µ1 = well paid for the work improves the productivity
µ2 = Comfortable environment improve productivity
Η0: µ1 = µ2 (Null hypothesis)
Η1: µ1 >µ2 (Direction hypothesis)
Calculation of standard Error
21 XX  =
2
2
2
1
2
1
nn


=
32
01.19
32
90.25 22

= 5 .67
Modeling:
It is tow sample tests. And sample size is larger ( n 1 + n 2 > 30). So we use Z distribution. It is
one tail test. At 5% significant level (α= 0.05) the critical value is 1.64.
Calculation of standardize value
Z =
   
21
1212
XX
XX




=
   
67.5
03545 
= 1.763
Our calculated standardize value is higher than critical value (1.64<1.76). So we can reject the
null hypothesis.
Decision:
We therefore assume that there is significant difference between the Comfortable environments
and well paid for the work improves the productivity in the context of Bangladesh.
Hypothesis Test
We made the following calculation that shows us sick day policy depends on their safety for
employees on formal level
Class
Interval
Mid
Point
(𝑥)
Frequency
(𝑓)
(𝑓𝑥) (𝑥-𝑥̅) (𝑥 − 𝑥̅)2
 2
xxf 
0-20 10 8 80 -38.75 1501.563 12012.5
20-40 30 4 120 -18.75 351.5625 1406.25
40-60 50 7 350 1.25 1.5625 10.9375
60-80 70 8 560 21.25 451.5625 3612.5
80-100 90 5 450 41.25 1701.563 8507.813
 f 32  fx 1560   
2
xxf 25550
Mean:
x =
n
fx =
32
1560
=48.75
Standard Deviation:
SD 2
 =
 
1
2


n
xxf
=
132
25550

=28.71
4.
Class
Interval
Mid
Point
(𝑥)
Frequency
(𝑓)
(𝑓𝑥) (𝑥-𝑥̅) (𝑥 − 𝑥̅)2
 2
xxf 
0-20 10 1 10 -53.33 2844.44 2844.44
20-40 30 1 30 -33.33 1111.11 1111.11
40-60 50 3 150 -13.33 177.78 533.33
60-80 70 3 210 6.67 44.44 133.33
80-100 90 4 360 26.67 711.11 2844.44
 f 12  fx 760   
2
xxf 7466.67
Mean:
x =
n
fx =
12
760
= 63.33
Standard Deviation:
SD 2
 =
 
1
2


n
xxf
=
112
67.7466

= 26.05
So we get the following data about sick day policy receive enough safety for employees
productivity that the hypothesis.
Types Means ( x )
Standard
Deviation
 2

Sample size
sick day policy improve work 48.75 28.71 32
enough safety for employees productivity 63.33 26.05 32
µ1 = enough safety for employees productivity
µ2 = sick day policy improve work
Η0: µ1 = µ2 (Null hypothesis)
Η1: µ1> µ2 (Direction hypothesis)
Calculation of standard Error
21 XX  =
2
2
2
1
2
1
nn


=
32
05.26
32
71.28 22

= 6.852
Modeling:
It is tow sample tests. And sample size is larger ( n 1 + n 2 > 30). So we use Z distribution. It is
one tail tests. At 5% significant level (α= 0.05) the critical value is 1.64.
Calculation of standardize value
Z =
   
21
1212
XX
XX




=
   
852.6
075.4833.63 
= 2.127
Our calculated standardize value is higher than critical value (1.64<2.127). So we can reject the
null hypothesis.
Decision:
We therefore assume that there is significant difference sick day policy and safety improves the
productivity in the context of Bangladesh.
Hypothesis Test
We made the following calculation that shows us quickly employee follow up on requests
depends on challenging job at garments.
5.
Class
Interval
Mid Point
(𝑥)
Frequency
(𝑓)
(𝑓𝑥) (𝑥-𝑥̅) (𝑥 − 𝑥̅)2
 2
xxf 
0-20 10 3 30 -28.33 802.78 2408.33
20-40 30 4 120 -8.33 69.44 277.78
40-60 50 3 150 11.67 136.11 408.33
60-80 70 1 70 31.67 1002.78 1002.78
80-100 90 1 90 51.67 2669.44 2669.44
 f 12  fx 460   
2
xxf 6766.67
Mean:
x =
n
fx =
12
460
= 38.33
Standard Deviation:
SD 2
 =
 
1
2


n
xxf
=
112
67.6766

= 24.80
6.
Class
Interval
Mid Point
(𝑥)
Frequency
(𝑓)
(𝑓𝑥) (𝑥-𝑥̅) (𝑥 − 𝑥̅)2
 2
xxf 
0-20 10 6 60 -34 1156 6936
20-40 30 4 120 -14 196 784
40-60 50 3 150 6 36 108
60-80 70 4 280 26 676 2704
80-100 90 3 270 46 2116 6348
 f 20  fx 880   
2
xxf 16880
Mean:
x =
n
fx =
20
880
= 44
Standard Deviation:
SD 2
 =
 
1
2


n
xxf
=
120
16880

= 29.81
So we get the following data about quickly employee follow up on requests depends on
challenging job at garments.
Types Means ( x )
Standard
Deviation
 2

Sample size
quickly employee follow up on requests 38.33 24.80 32
Challenging job at garments employee. 44 29.81 32
µ1 = Challenging job at garments employee.
µ2 = quickly employee follow up on requests.
Η0: µ1 = µ2 (Null hypothesis)
Η1: µ1 >µ2 (Direction hypothesis)
Calculation of standard Error
21 XX  =
2
2
2
1
2
1
nn


=
32
81.29
32
80.24 22

= 6.85
Modeling:
It is tow sample tests. And sample size is larger ( n 1 + n 2 > 30). So we use Z distribution. It is
one tail test. At 5% significant level (α= 0.05) the critical value is 1.64.
Calculation of standardize value
Z =
   
21
1212
XX
XX




=
   
852.6
033.3844 
= 0.8277
Our calculated standardize value is lower than critical value (0.8277<1.64). So we can not reject
the null hypothesis.
Decision:
We therefore assume that there is no significant difference quickly employee follow up on
requests depends on challenging job at garments.
Chapter: 4
Findings and Recommendation:
In light of growing competition among readymade garment (RMG)
Exporting countries and consumers’ preference for products which meet
internationally recognized social standards, it is essential for Bangladesh’s RMG
suppliers to improve social compliance in their factories. Training and upgrading
the skills of government inspectors, social compliance trainers and especially
factory staff, including mid-level managers and workers, is a necessity.GIZ is one
of the main development partners of Bangladesh’s RMG sector. Since mid 2006,
the GIZ – supported development program progress has been assisting the RMG
sector to improve working conditions and strengthen its competitiveness.
Problems of Garments worker:
1. Poorly served by labor laws.
2. Promote and protect workers’ rights and enforce
3. Too much of trade unionism
4. Do not provide weekly holiday, casual leave increase in their wages and safe
conditions of work in the factories.
5. The lowest salary.
6. Government is not trying to serve the interests of garment worker.
7. Do not implement any worker health and safety measures.
8. Do not pay workers their salaries on time.
9. No residential facilities
10.Overtime work is compulsory and forceful
11.Women workers are deprived from Equal dignity, Equal rights and Equal
promotions.
Solution:
1. Take care of employee interest the owners of the garments should take care the need of
the employees properly.
2. The owner should take the decision of the worker for making main decision.
3. Government should not impose the unnecessary law against export import of garments
product.
4. Economic fall should be avoided.
5. Improvement the environment of safety in garment.
Chapter: 5
Conclusion:
The Garment industry occupies a unique position in the Bangladesh economy. It is the
largest exporting industry in Bangladesh, which experienced phenomenal growth during the last
25 years. It attained a high profile in terms of foreign exchange earnings, exports,
industrialization and contribution to GDP within a short span of time. The industry plays a key
role in employment generation and in the provision of income to the poor.
The government and the RMG sector would have to jointly work together to maintain
competitiveness in the global RMG market. Given the remarkable entrepreneurial initiatives and
the dedication of its workforce, Bangladesh can look forward to advancing its share of the global
RMG market. The Bangladesh RMG industry has grown tremendously in thirty years, bringing
huge profits to a factory owning class and employment to millions of poor women. Bangladesh
RMG sector has an advantage in continuing to offer low prices which buyers are demanding
across the board, its weaknesses in productivity and efficiency.
Chapter 6
6.1 Bibliography:
Text
Research Methodology Methods & Techniques, by C.R. Kothari
Wed
 WWW.google.com
 WWW.sideshare.com
 WWW.microsoft.com
6.2 Survey Questionnaire:
Bangladesh University of Business & Technology
Program: _____________
Questionnaire
(The information is highly restricted. It will not share with anyone.
Only used for educational purpose)
Industrial relation scenario in Garments sector
Course Teacher: Md. Arafater Rahman Bhuiyan Semester:
Name of the interviewer: Intake:
ID number: Course no:
Interview Date: Submission Date:
(Personal Information)
1. Name of the respondent: ___________________________________2.Sex: ____ (1-male, 2-
female) 3. Contact no: _____________________4. Designation: ______________________
(Questionnaire related with the scenario in garments sector)
5. How comfortable is your work environment?
1. Extremely comfortable
2. Quite comfortable
3. Moderately comfortable
4. Slightly comfortable
5. Not at all comfortable
6. How well are you paid for the work you do?
1. Extremely well
2. Very well
3. Moderately well
4. Slightly well
5. Not at all well
7. How fair is your sick day policy?
1. Extremely fair
2. Very fair
3. Moderately fair
4. Slightly fair
5. Not at all fair
Employers
8. Do you receive enough Safety for employees on a formal level?
1. Strongly disagree somewhat disagree
2. Somewhat disagree
3. Neither agrees nor disagrees
4. Somewhat agree
5. Strongly agree
9. How quickly does your employee follow up on requests?
1. Extremely quickly
2. Quite quickly
3. Moderately quickly
4. Slightly quickly
5. Not at all quickly
10. Please indicate your level of agreement with the following statements.
Particular Strongly
Disagree(1) Disagree(2) Neutral(3) Agree (4)
Strongly
Agree(5)
Employees are effective at his/her job in
your company
Employees are well behavior with other
employees
Employee have much attention to their
work
Employee can adjust to changing
priorities quickly
Employee work to meet the goals you
set for him very well
Employees
11. How challenging is your job?
1. Extremely challenging
2. Very challenging
3. Moderately challenging
4. Slightly challenging
5. Not at all challenging
12. In a typical week, how often do you feel stressed at work?
1. Extremely often
2. Very often
3. Moderately often
4. Slightly often
5. Not at all often
13. How realistic are the expectations of your supervisor?
1. Extremely realistic
2. Very realistic
3. Moderately realistic
4. Slightly realistic
14. How often do the tasks assigned to you by your supervisor help you grow professionally?
1. Extremely often
2. Very often
3. Moderately often
4. Slightly often
5. Not at all often
15. Please indicate your level of agreement with the following statements.
Particular Strongly
Disagree(1) Disagree(2) Neutral(3) Agree (4)
Strongly
Agree(5)
The training you received from your
supervisor is effective
You supervisor give you feedback about
your work often
Your supervisor behave professionally
Many opportunities you have to
promoted the work
You are treated fairly by your
supervisor
Your supervisor handle employee
problems well
Thank You

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Finalreport 130821121835-phpapp01

  • 1. Industrial Relation Scenario in Garments Sectors
  • 2. A Research Paper On Industrial Relation Scenario in Garments Sectors Submitted To: Md. Arafater Rahman Bhuiyan Assistant Professor In Management Department of Management Faculty of Business Studies Bangladesh University of Business & Technology (BUBT) Submitted By: Submitted By: SL NO. Name ID 1. Kazi Jahid Hasan 028 2. MD. Jewel Molla 037 3. Abdur Rashid 142 4. MD. Sakib Ahmed 154 Bangladesh University of Business & Technology (BUBT) Date of submission: 25/05/2014
  • 3. Letter of Transmittal Date: 25.05.2014 Md. Arafater Rahman Bhuiyan Lecturer in Management Department of Management Bangladesh University of Business & Technology (BUBT) Subject: Submission the term paper on “Industrial Relation Scenario in Garments Sectors”. Dear Sir, I take this opportunity to express my delight in Successful completion and submission of this research paper prepared on “Industrial Relation Scenario in Garments Sectors” That has been assigned to individual. Before going into the report, I express my gratitude to all the sources and apologize to anybody remaining accidentally unreferenced. I hope this report despite all its Limitations and mistakes will be considered with utmost empathy. Sincerely yours, Md. Sakib Ahmed On behalf of All group members of Group: Galaxy
  • 4. Acknowledgement At the very beginning I am very pleased to successfully complete my Research writing on “Industrial Relation Scenario in Garments Sectors”. I would like to express our gratitude to my honorable course teacher Md. Arafater Rahman Bhuiyan, who gave us the opportunity to prove my abilities in formatting a quality report. I am really thankful to some of my friends and well-wishers who were the real viewers and helpers of this report. They always gave me new ideas and views to improve the quality of the research. Eventually, I recognize the Almighty who has blessed us with the abilities and patience of doing any tough job easily.
  • 5. Table of Contents Contents Page Executive summary 6 Introduction 7 Background 7-8 Objectives 8 Methodology 8-9 Limitation 9 Overview of 10-12 Theoretical Aspect 13-17 Trend Analysis Status of loan classification Ratio analysis 18-20 21-22 22-26 Finding analysis 27 Conclusion 27
  • 6. List of Abbreviation RMG= Ready Made Garments GIZ= Gesellschaft für Internationale Zusammenarbeit
  • 7. Executive summary The information received from the both primary and secondary data. We visit the garments company. Then we find out the information about industry scenario in garments. At the same time we are faced some problem such as people are not willing to share information. Some people do not have much time to answer the questions. We also face some problems for collecting the information from garments.
  • 8. Chapter: 1 1.1 Introduction: It is well recognized that women’s participation in income generation activities lends them a better status within the family and provides them with considerable freedom. Role of women in working environment also give them opportunity to exercise their rights and responsibilities, which contribute organizational as well as economic development of the country. It also reduces the possibility of domestic violence against women. Expansion of women’s employment has contributed positively to the improvement of the savings behavior of the poor people since women tend to be better savers. Employment in the RMG (Ready Made Garments) industry human resources especially women workers but most of the human resources are unskilled, not trained, underutilized and not educated as required. RMG is mainly human resources especially human resources intensive industry and its paramount proportion of human resources are women workers, so their attitude has significant impact on minimizing industrial disputes and improving productivity. RMG is the key contributive sector in economic development of Bangladesh but it has no proper guideline and systematic policies for human resource development and sectoral development. It is possible to minimize industrial disputes by contributing women workers the sector will maintained their leadership in domestic country and will dominant in the international market. 1.2 Scenario of RMG sector in Bangladesh: The RMG sector in Bangladesh has emerged as the biggest earner of foreign currency. The RMG sector has experienced an exponential growth since the 1980s. The sector contributes significantly to the GDP. It also provides employment to around 2 million Bangladeshis. An overwhelming number of workers in this sector are women. In the 1980s, there were only 50 factories employing only a few thousand people. Currently, there are over 5,000 manufacturing units. The RMG sector contributes around 75 percent to the total export earnings of the country. The RMG sector is expected to grow despite the global financial crisis of 2009. As China is finding it challenging to make textile and foot wear items at cheap price, due to rising labor costs, many foreign investors, are coming to Bangladesh to take advantage of the low labor cost. Garment sector is the largest employer of women in Bangladesh. The garment sector has provided employment opportunities to women from the rural areas that previously did not have any opportunity to be part of the formal workforce. This has given women the chance to be financially independent and have a voice in the family because now they contribute financially. However, the women workers are facing many problems. Most women come from low income families. Low wage of women workers and their compliancy have enabled the industry to compete with the world market. Women are paid far less than men mainly due to their lack education.
  • 9. 1.3 Significance: Report preparing is an important partial requirement of four years BBA graduation program. This is because knowledge and learning become perfect when it is associated with theory and practice. The study attempts to quantify the very role that RMG plays in the economy of Bangladesh. It also attempts to quantify the contribution of the RMG sectors in the social of the country, such as women empowerment, population control, educational, environment awareness and elimination of child labor which contributed to overall improvement in the development of the Industrial Relation. 1.4 Scope of the Report: As our honorable teacher was assigned us to prepare report on Industrial Relation Scenario in Bangladesh, there is enough scope of the study. The report covers the topic “Industrial Relation Scenario in Garments Sectors”. This report is focus on the relation scenario of people who are working in garments industry. To conduct a study we target garment workers to gather information which is based on our topic. 1.5 Objectives: The main purpose for making this paper is to known the Industrial Relation Scenario in Garments Sectors. The specifics objective maybe show as under-  To know about the relationship scenario  To acquire knowledge of employees working condition.  To identify the problems of the employees.  To know about employers opinion about employees. 1.4 Methodology: A method which is followed to perform a job activity to complete a task is called methodology. 1.4.1 Type of research: This is an exploratory type of research. This research will help us to identify the impacts and affects of relationship between employers and employees.
  • 10. Sources of Data: In order to meet the needs of fulfilling the objectives of the research paper both types data are required. There are two types of sources-  Primary Data Sources: In the preparation of this research report, all necessary information are collected and prepared by using primary sources of data. Questionnaire was collected the required data. We have applied survey method by using questionnaire to gather primary data.  Secondary Data Sources: We mainly use net browsing as Secondary sources of data. Questionnaire: Questionnaire is attached at last page. 1.4.2 Sampling plan: Population: The target population was people who work in RMG industry. Sample unit: Among total population, people who work in the RMG are considered as sample unit that is individual respondent. Sample Frame: We do not use any well structured sampling frame for preparing this report. Sampling procedure: We have used Non-probability convenience sampling process for sampling as we have collected information from who work in garments. Sample size: Total sample size was 32. Every sample was from a particular place. Data analysis and Reporting: Questionnaire analysis has been used to collect the data and to analyze the gathered data and analyze the gathered data and different types of instrument are used for report evaluation and preparation information from the analysis, such as- Microsoft Excel and Microsoft Word.
  • 11. 1.5 Limitation: We have tried our best to make this research as possible; still there are some limitations of this research. It is acknowledged that the work here is exploratory study because previously no study was done. The survey took some time due to personal visits. Some time respondents are unwilling to answer the questions.
  • 12. Chapter: 2 Working Environment It have much subject matter assembled on Industrial Relation Scenario in Garments Sectors. In our questionnaire we keep a question about working environment. The response of that question is expressed below by a figure- Working Environment Extremely comfortable 13 41% Quite comfortable 7 22% Moderately comfortable 4 13% Slightly comfortable 7 22% Not at all comfortable 1 3% By our observation, we have 41% respondent response that the working environment is extremely comfortable. Payments From below Figure we can say that 44% employees are moderately well paid for their work. Extremely comfortable Quite comfortable Moderately comfortable Slightly comfortable Not at all comfortable 41% 22% 13% 22% 3% Working Environment Extremely well Very well Moderately well Slightly well Not at all well 6% 34% 44% 9% 6% Payments
  • 13. Payments Extremely well 2 6% Very well 11 34% Moderately well 14 44% Slightly well 3 9% Not at all well 2 6% Sick day policy By our survey we have information about that every garments company have sick day policy. In figure we find that 25% are extremely fair and 25% slightly fair policy in garments. Sick day policy Extremely fair 8 25% Very fair 4 13% Moderately fair 7 22% Slightly fair 8 25% Not at all fair 5 16% Safety Every small or big company has safety measurement. In our survey 33% respondent response that strongly agree with the statement. Extremely fair Very fair Moderately fair Slightly fair Not at all fair 25% 13% 22% 25% 16% Sick day policy
  • 14. Safety Strongly disagree 1 8% Somewhat disagree 1 8% Neither agrees nor disagrees 3 25% somewhat agree 3 25% Strongly agree 4 33% Follow up on request In our survey on the employees in the garment industry are follow up the request of the employers at every level. We have 33% respondent response with the statement. Follow up on request Extremely quickly 3 25% Quite quickly 4 33% Moderately quickly 3 25% Slightly quickly 1 8% Not at all quickly 1 8% Strongly disagree Somewhat disagree Neither agrees nor disagrees somewhat agree Strongly agree 8% 8% 25% 25% 33% Safety 25% 33% 25% 8% 8% Follow up on request
  • 15. Please indicate your level of agreement with the following statement for employer at garments. Particular s Strongly Disagree Disagree Neutral Agree Strongly Agree Employees are effective at his/her job in your company 2(17%) 2(17%) 3(25%) 3(25%) 2(17%) Employees are well behavior with other employees 0(%) 1(8%) 0(%) 8(67%) 3(25%) Employees have much attention to their work 0(%) 3(25%) 2(17%) 5(42%) 2(17%) Employees can adjust to changing priories quickly 3(25%) 2(17%) 1(8%) 6(50%) 0(%) Employees work to meet the goals you set for him very well 0(%) 1(8%) 1(8%) 2(17%) 8(67%)
  • 16. According to our survey that we find that 25% neutral and 25% agree with employees are effective at his/her job in Employer Company. In our survey 67% respondent response agree with that employees are well behavior with other employees. Strongly Disagree Disagree Neutral Agree Strongly Agree 17% 17% 25% 25% 17% Employees are effective at his/her job in your company Strongly Disagree Disagree Neutral Agree Strongly Agree 0% 8% 0% 67% 25% Employees are well behavior with other employees
  • 17. Accounting to our survey 42% respondent responses agree with that employees have much to their work. Accounting to our survey 50% respondent responses agree with that employee’s can adjust to changing priorities quickly. Strongly Disagree Disagree Neutral Agree Strongly Agree 0% 25% 17% 42% 17% Employees have much attention to their work Strongly Disagree Disagree Neutral Agree Strongly Agree 25% 17% 8% 50% 0% Employees can adjust to changing priorites quickly
  • 18. Accounting to our survey 67% respondent response strongly agree that employee’s work to meet the goals you set for him very well. Challenging job Employee’s work are challenging at job level. In our survey 30% respondent responses that employee’s work at garment industry are extremely challenging. Also 20% said that very challenging. Challenging job Extremely challenging 6 30% Very challenging 4 20% Moderately challenging 3 15% Slightly challenging 4 20% Not at all challenging 3 15% Stressed at work In garment industry most of the work is stressed full. In our survey 45% of respondent responses that work at garment are very often stressed full. Strongly Disagree Disagree Neutral Agree Strongly Agree 0% 8% 8% 17% 67% Employees work to meet the goals you set for him very well 30% 20% 15% 20% 15% Challenging job
  • 19. Stressed at work Extremely often 4 20% Very often 9 45% Moderately often 4 20% Slightly often 3 15% Not at all often 0 0% Expectation from supervisor Expectation from the employer is always high. In our survey 40% respondent responses that expectation from supervisor is moderately realistic. Expectation from supervisor Extremely realistic 3 15% Very realistic 3 15% Moderately realistic 8 40% Slightly realistic 6 30% Extremely often Very often Moderately often Slightly often Not at all often 20% 45% 20% 15% 0% Stressed at work 15% 15% 40% 30% Extremely realistic Very realistic Moderately realistic Slightly realistic Expectation from supervisor
  • 20. Professionally help by supervisor Every garment have professionally supervisor at work level. Accounting to our survey 25% response have professionally supervisor at very often. Professionally help by supervisor Extremely often 3 15% Very often 5 25% Moderately often 5 25% Slightly often 2 10% Not at all often 5 25% Please indicate your level of agreement with the following statement at employees in the garment. Particulars Strongly Disagree Disagree Neutral Agree Strongly Agree The training you received from your supervisor is effective 1(5%) 1(5%) 7(35%) 6(30%) 5(25%) your supervisor give you feedback about your work often 2(10%) 4(20%) 4(20%) 8(40%) 2(10%) Your 3(15%) 6(30%) 3(15%) 2(10%) 6(30%) 15% 25% 25% 10% 25% Extremely often Very often Moderately often Slightly often Not at all often Professionally help by supervisor
  • 21. supervisor behave professionally Many opportunities you have to promoted the work 7(35%) 3(15%) 3(15%) 4(20%) 3(15%) You are treated fairly by your supervisor 8(40%) 2(10%) 4(20%) 4(20%) 2(10%) Your supervisor handle employee problems well 1(5%) 2(10%) 7(35%) 4(20%) 6(30%) Accounting to our survey 35% response are neutral and 30% response agree that they have training form the supervisor is effective at work place. Strongly Disagree Disagree Neutral Agree Strongly Agree 5% 5% 35% 30% 25% The training you received from your supervisor is effective
  • 22. Accounting to our survey 40% employees are agree with that their supervisor receive feedback from them. We have 30% respondent response that strongly agree with supervisor behave professionally. Strongly Disagree Disagree Neutral Agree Strongly Agree 10% 20% 20% 40% 10% your supervisor give you feedback about your work often Strongly Disagree Disagree Neutral Agree Strongly Agree 15% 30% 15% 10% 30% Your supervisor behave professionally Strongly Disagree Disagree Neutral Agree Strongly Agree 35% 15% 15% 20% 15% Many opportunities you have to promoted the work
  • 23. In our survey we find that 35% employees said that they strongly disagree that they have many opportunities for promoted the work. Accountings to our survey 40% employees are strongly disagreeing with that supervisor are fairly treated. Accounting to our survey 35% majority of employees neutral with that there supervisor handle employee problems well. Strongly Disagree Disagree Neutral Agree Strongly Agree 40% 10% 20% 20% 10% You are treated fairly by your supervisor Strongly Disagree Disagree Neutral Agree Strongly Agree 5% 10% 35% 20% 30% Your supervisor handle employee problems well
  • 24. Chapter: 3 Hypothesis Test We made the following calculation that shows us Comfortable environment improve productivity of the employees. Class Interval Mid Point (𝑥) Frequency (𝑓) (𝑓𝑥) (𝑥-𝑥̅) (𝑥 − 𝑥̅)2  2 xxf  0-20 10 13 130 -25 625 8125 20-40 30 7 210 -5 25 175 40-60 50 4 200 15 225 900 60-80 70 7 490 35 1225 8575 80-100 90 1 90 55 3025 3025  f 32  fx 1120    2 xxf 20800 Mean: x = n fx = 32 1120 =35 Standard Deviation: SD 2  =   1 2   n xxf = 132 20800  =25.90 2. Now, we do the same thing for well paid for the work improves the productivity. Class Interval Mid Point (𝑥) Frequency (𝑓) (𝑓𝑥) (𝑥-𝑥̅) (𝑥 − 𝑥̅)2  2 xxf  0-20 10 2 20 -35 1225 2450 20-40 30 11 330 -15 225 2475 40-60 50 14 700 5 25 350 60-80 70 3 210 25 625 1875 80-100 90 2 180 45 2025 4050  f 32  fx 1440    2 xxf 11200 Mean: x = n fx = 32 1440 =45
  • 25. Standard Deviation: SD 2  =   1 2   n xxf = 132 11200  =19.01 So, we get the following data about comfortable work environment and well paid for work improves the productivity that the hypothesis. Types Means ( x ) Standard Deviation  2  Sample size Comfortable environment improve productivity 35 25.90 32 well paid for the work improves the productivity 45 19.01 32 µ1 = well paid for the work improves the productivity µ2 = Comfortable environment improve productivity Η0: µ1 = µ2 (Null hypothesis) Η1: µ1 >µ2 (Direction hypothesis) Calculation of standard Error 21 XX  = 2 2 2 1 2 1 nn   = 32 01.19 32 90.25 22  = 5 .67
  • 26. Modeling: It is tow sample tests. And sample size is larger ( n 1 + n 2 > 30). So we use Z distribution. It is one tail test. At 5% significant level (α= 0.05) the critical value is 1.64. Calculation of standardize value Z =     21 1212 XX XX     =     67.5 03545  = 1.763 Our calculated standardize value is higher than critical value (1.64<1.76). So we can reject the null hypothesis. Decision: We therefore assume that there is significant difference between the Comfortable environments and well paid for the work improves the productivity in the context of Bangladesh.
  • 27. Hypothesis Test We made the following calculation that shows us sick day policy depends on their safety for employees on formal level Class Interval Mid Point (𝑥) Frequency (𝑓) (𝑓𝑥) (𝑥-𝑥̅) (𝑥 − 𝑥̅)2  2 xxf  0-20 10 8 80 -38.75 1501.563 12012.5 20-40 30 4 120 -18.75 351.5625 1406.25 40-60 50 7 350 1.25 1.5625 10.9375 60-80 70 8 560 21.25 451.5625 3612.5 80-100 90 5 450 41.25 1701.563 8507.813  f 32  fx 1560    2 xxf 25550 Mean: x = n fx = 32 1560 =48.75 Standard Deviation: SD 2  =   1 2   n xxf = 132 25550  =28.71 4. Class Interval Mid Point (𝑥) Frequency (𝑓) (𝑓𝑥) (𝑥-𝑥̅) (𝑥 − 𝑥̅)2  2 xxf  0-20 10 1 10 -53.33 2844.44 2844.44 20-40 30 1 30 -33.33 1111.11 1111.11 40-60 50 3 150 -13.33 177.78 533.33 60-80 70 3 210 6.67 44.44 133.33 80-100 90 4 360 26.67 711.11 2844.44  f 12  fx 760    2 xxf 7466.67 Mean: x = n fx = 12 760 = 63.33
  • 28. Standard Deviation: SD 2  =   1 2   n xxf = 112 67.7466  = 26.05 So we get the following data about sick day policy receive enough safety for employees productivity that the hypothesis. Types Means ( x ) Standard Deviation  2  Sample size sick day policy improve work 48.75 28.71 32 enough safety for employees productivity 63.33 26.05 32 µ1 = enough safety for employees productivity µ2 = sick day policy improve work Η0: µ1 = µ2 (Null hypothesis) Η1: µ1> µ2 (Direction hypothesis) Calculation of standard Error 21 XX  = 2 2 2 1 2 1 nn   = 32 05.26 32 71.28 22  = 6.852 Modeling: It is tow sample tests. And sample size is larger ( n 1 + n 2 > 30). So we use Z distribution. It is one tail tests. At 5% significant level (α= 0.05) the critical value is 1.64.
  • 29. Calculation of standardize value Z =     21 1212 XX XX     =     852.6 075.4833.63  = 2.127 Our calculated standardize value is higher than critical value (1.64<2.127). So we can reject the null hypothesis. Decision: We therefore assume that there is significant difference sick day policy and safety improves the productivity in the context of Bangladesh.
  • 30. Hypothesis Test We made the following calculation that shows us quickly employee follow up on requests depends on challenging job at garments. 5. Class Interval Mid Point (𝑥) Frequency (𝑓) (𝑓𝑥) (𝑥-𝑥̅) (𝑥 − 𝑥̅)2  2 xxf  0-20 10 3 30 -28.33 802.78 2408.33 20-40 30 4 120 -8.33 69.44 277.78 40-60 50 3 150 11.67 136.11 408.33 60-80 70 1 70 31.67 1002.78 1002.78 80-100 90 1 90 51.67 2669.44 2669.44  f 12  fx 460    2 xxf 6766.67 Mean: x = n fx = 12 460 = 38.33 Standard Deviation: SD 2  =   1 2   n xxf = 112 67.6766  = 24.80 6. Class Interval Mid Point (𝑥) Frequency (𝑓) (𝑓𝑥) (𝑥-𝑥̅) (𝑥 − 𝑥̅)2  2 xxf  0-20 10 6 60 -34 1156 6936 20-40 30 4 120 -14 196 784 40-60 50 3 150 6 36 108 60-80 70 4 280 26 676 2704 80-100 90 3 270 46 2116 6348  f 20  fx 880    2 xxf 16880
  • 31. Mean: x = n fx = 20 880 = 44 Standard Deviation: SD 2  =   1 2   n xxf = 120 16880  = 29.81 So we get the following data about quickly employee follow up on requests depends on challenging job at garments. Types Means ( x ) Standard Deviation  2  Sample size quickly employee follow up on requests 38.33 24.80 32 Challenging job at garments employee. 44 29.81 32 µ1 = Challenging job at garments employee. µ2 = quickly employee follow up on requests. Η0: µ1 = µ2 (Null hypothesis) Η1: µ1 >µ2 (Direction hypothesis) Calculation of standard Error 21 XX  = 2 2 2 1 2 1 nn   = 32 81.29 32 80.24 22  = 6.85
  • 32. Modeling: It is tow sample tests. And sample size is larger ( n 1 + n 2 > 30). So we use Z distribution. It is one tail test. At 5% significant level (α= 0.05) the critical value is 1.64. Calculation of standardize value Z =     21 1212 XX XX     =     852.6 033.3844  = 0.8277 Our calculated standardize value is lower than critical value (0.8277<1.64). So we can not reject the null hypothesis. Decision: We therefore assume that there is no significant difference quickly employee follow up on requests depends on challenging job at garments.
  • 33. Chapter: 4 Findings and Recommendation: In light of growing competition among readymade garment (RMG) Exporting countries and consumers’ preference for products which meet internationally recognized social standards, it is essential for Bangladesh’s RMG suppliers to improve social compliance in their factories. Training and upgrading the skills of government inspectors, social compliance trainers and especially factory staff, including mid-level managers and workers, is a necessity.GIZ is one of the main development partners of Bangladesh’s RMG sector. Since mid 2006, the GIZ – supported development program progress has been assisting the RMG sector to improve working conditions and strengthen its competitiveness. Problems of Garments worker: 1. Poorly served by labor laws. 2. Promote and protect workers’ rights and enforce 3. Too much of trade unionism 4. Do not provide weekly holiday, casual leave increase in their wages and safe conditions of work in the factories. 5. The lowest salary. 6. Government is not trying to serve the interests of garment worker. 7. Do not implement any worker health and safety measures.
  • 34. 8. Do not pay workers their salaries on time. 9. No residential facilities 10.Overtime work is compulsory and forceful 11.Women workers are deprived from Equal dignity, Equal rights and Equal promotions. Solution: 1. Take care of employee interest the owners of the garments should take care the need of the employees properly. 2. The owner should take the decision of the worker for making main decision. 3. Government should not impose the unnecessary law against export import of garments product. 4. Economic fall should be avoided. 5. Improvement the environment of safety in garment. Chapter: 5 Conclusion: The Garment industry occupies a unique position in the Bangladesh economy. It is the largest exporting industry in Bangladesh, which experienced phenomenal growth during the last 25 years. It attained a high profile in terms of foreign exchange earnings, exports, industrialization and contribution to GDP within a short span of time. The industry plays a key role in employment generation and in the provision of income to the poor. The government and the RMG sector would have to jointly work together to maintain competitiveness in the global RMG market. Given the remarkable entrepreneurial initiatives and the dedication of its workforce, Bangladesh can look forward to advancing its share of the global RMG market. The Bangladesh RMG industry has grown tremendously in thirty years, bringing huge profits to a factory owning class and employment to millions of poor women. Bangladesh RMG sector has an advantage in continuing to offer low prices which buyers are demanding across the board, its weaknesses in productivity and efficiency.
  • 35. Chapter 6 6.1 Bibliography: Text Research Methodology Methods & Techniques, by C.R. Kothari Wed  WWW.google.com  WWW.sideshare.com  WWW.microsoft.com
  • 36. 6.2 Survey Questionnaire: Bangladesh University of Business & Technology Program: _____________ Questionnaire (The information is highly restricted. It will not share with anyone. Only used for educational purpose) Industrial relation scenario in Garments sector Course Teacher: Md. Arafater Rahman Bhuiyan Semester: Name of the interviewer: Intake: ID number: Course no: Interview Date: Submission Date: (Personal Information) 1. Name of the respondent: ___________________________________2.Sex: ____ (1-male, 2- female) 3. Contact no: _____________________4. Designation: ______________________ (Questionnaire related with the scenario in garments sector) 5. How comfortable is your work environment? 1. Extremely comfortable 2. Quite comfortable 3. Moderately comfortable 4. Slightly comfortable 5. Not at all comfortable 6. How well are you paid for the work you do? 1. Extremely well 2. Very well 3. Moderately well 4. Slightly well 5. Not at all well 7. How fair is your sick day policy? 1. Extremely fair 2. Very fair 3. Moderately fair 4. Slightly fair 5. Not at all fair
  • 37. Employers 8. Do you receive enough Safety for employees on a formal level? 1. Strongly disagree somewhat disagree 2. Somewhat disagree 3. Neither agrees nor disagrees 4. Somewhat agree 5. Strongly agree 9. How quickly does your employee follow up on requests? 1. Extremely quickly 2. Quite quickly 3. Moderately quickly 4. Slightly quickly 5. Not at all quickly 10. Please indicate your level of agreement with the following statements. Particular Strongly Disagree(1) Disagree(2) Neutral(3) Agree (4) Strongly Agree(5) Employees are effective at his/her job in your company Employees are well behavior with other employees Employee have much attention to their work Employee can adjust to changing priorities quickly Employee work to meet the goals you set for him very well Employees 11. How challenging is your job? 1. Extremely challenging 2. Very challenging 3. Moderately challenging 4. Slightly challenging 5. Not at all challenging 12. In a typical week, how often do you feel stressed at work? 1. Extremely often 2. Very often 3. Moderately often 4. Slightly often 5. Not at all often 13. How realistic are the expectations of your supervisor? 1. Extremely realistic
  • 38. 2. Very realistic 3. Moderately realistic 4. Slightly realistic 14. How often do the tasks assigned to you by your supervisor help you grow professionally? 1. Extremely often 2. Very often 3. Moderately often 4. Slightly often 5. Not at all often 15. Please indicate your level of agreement with the following statements. Particular Strongly Disagree(1) Disagree(2) Neutral(3) Agree (4) Strongly Agree(5) The training you received from your supervisor is effective You supervisor give you feedback about your work often Your supervisor behave professionally Many opportunities you have to promoted the work You are treated fairly by your supervisor Your supervisor handle employee problems well Thank You