1.
©2016AmadeusITGroupSA
Preparing for today,
tomorrow and the day after.
Is the rail industry really transforming?
Antoine de KERVILER
Global Head of Rail & Ground Travel, Amadeus
Amsterdam, 14 November 2017

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©AmadeusITGroupanditsaffiliatesandsubsidiaries
Today
18K
APIs¹
¹Source:Programmableweb.com

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©2016AmadeusITGroupSA
#APIeconomy

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©AmadeusITGroupanditsaffiliatesandsubsidiaries
#OnboardApp

5.
©AmadeusITGroupanditsaffiliatesandsubsidiaries
Tomorrow

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©AmadeusITGroupanditsaffiliatesandsubsidiaries
#CybercrimeCost
Damages up to
$6Trillion¹
Fines up to
4
%Global
Turnover²
¹Source:Cybersecurityventures.com
²Source:Transportsecurityworld.com

7.
©AmadeusITGroupanditsaffiliatesandsubsidiaries
#FraudDetection

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©AmadeusITGroupanditsaffiliatesandsubsidiaries
#Accessibility

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©AmadeusITGroupanditsaffiliatesandsubsidiaries
“A rail passenger
was dropped off on a
platform late at night
and the lift was broken.
The train was gone and he was
alone at the bottom of the stairs.
It was a small train station in the
middle of nowhere.”
AS, German traveler, quadriplegic

10.
©AmadeusITGroupanditsaffiliatesandsubsidiaries
Car rental
Train station
5.3
4.9
Accessibility ranking
6.2
Booking process 5.9
Airport 5.7
Plane 5.6
Train 5.1
Hotel

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©AmadeusITGroupanditsaffiliatesandsubsidiaries
#Connect

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©AmadeusITGroupanditsaffiliatesandsubsidiaries
The day after tomorrow

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©AmadeusITGroupanditsaffiliatesandsubsidiaries
#Blockchain

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©AmadeusITGroupanditsaffiliatesandsubsidiaries
#LoyaltyCards

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©AmadeusITGroupanditsaffiliatesandsubsidiaries
#BaggageTracking

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©AmadeusITGroupanditsaffiliatesandsubsidiaries
#IdentityManagement

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©AmadeusITGroupanditsaffiliatesandsubsidiaries
#SimplifyingSettlements

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©AmadeusITGroupanditsaffiliatesandsubsidiaries
Blockchain:
harnessing
its potential
in travel

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©AmadeusITGroupanditsaffiliatesandsubsidiaries
#CustomerCentricity

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©AmadeusITGroupanditsaffiliatesandsubsidiaries
#CustomerCentricity

21.
©AmadeusITGroupanditsaffiliatesandsubsidiaries
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