1. Accessible content is available upon request.
Deliver Business Value with Winning Data Governance & Compliance Strategies
Ali Ghaemi – Sales Manager
Fast Track Enterprise Collaboration Success
3. AvePoint’s Story
Our Business Our GrowthOur History
Infrastructure
Management
8 Years,100%
Growth
2016
2000
Employees
14 Countries
5 Continents
14,000
Customers
30% Growth
YoY
Software & Maintenance Model
Mobility &
Productivity
Governance &
Compliance Client Services
2001
2 Employees Public Library
Multiple Global
Awards
Global Public and
Commercial
Customers
The AvePoint story:
· Since we started AvePoint in 2001 with just 2 people, AvePoint has been 100% focused on Microsoft technology stack and became the premier SharePoint infrastructure management ISV with a global workforce of 1,500+ employees across 13 countries 5 continents, services 13,000+ customers;
· We focused on an integrated platform offering in the space of SharePoint data migration, administration, storage replication and scalability, deployment management, as well as reporting. Our customers are predominantly IT Pros, leveraging our software in the tradition on-premise perpetual software + yearly maintenance model.
· We were growing close to 100% in revenue year after year for 8 years since 2004, now still growing 30%+ year over year. Our revenue distribution were as follows: 55% North America, 25% EMEA, 20% APAC -- we won multiple awards for our growth such as Ernst & Young Entrepreneur of the Year award, Inc 500, Deloitte Fast 500, etc.
Here are some of the organizations we work with including Microsoft. In fact, we helped them migrate at their internal Technology center from 2010 to Office 365 last fall. Some of the other logos you might recognize are ESPN, GM, Verizon, and on the Federal side we help NASA, the DOD, and the DOE just to name a few.
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Organizations are faced with the disruptive trends of enterprise social, Cloud, BYOD, and Big Data Access. Every single organization in our hyper-connected and hyper-competitive world needs to improve worker efficiency and access to information, while maintaining control over data security, privacy, and compliance. AvePoint’s capabilities stitch together content platforms (whether SharePoint, Office 365, Exchange, Dynamics CRM, Yammer, or other collaborative technologies) to enable information collaboration with confidence. AvePoint aims to help organizations inch closer toward an ideal collaborative platform by providing a prescriptive journey, founded on four key pillars:
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Infrastructure management
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Governance
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Compliance
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Productivity
AvePoint is all in for social enterprise collaboration. Each one of our 1,300-plus employees are focused on helping organizations worldwide embrace collaboration and knowledge management with confidence in order to unleash the full potential of your workforce and drive innovation velocity in today’s truly global market.”
AvePoint is dedicated to remaining at the forefront of innovation, working closely with Microsoft and developing relationships with other major players to ensure we continue to offer solutions that support truly seamless enterprise collaboration, providing organizations the tools to utilize existing investments and overcome common inhibitors of social collaboration while mitigating risk to you and the clients you support. By consolidating management of content, users, access controls, and actual storage and communication infrastructure, AvePoint aims to simplify the implementation of enterprise-wide policies for governance, security, and compliance regardless of how stakeholders choose to collaborate anywhere, anytime.
Let us guide you down the Avenue to Success in 2013 !
Why did AvePoint focus our strategies around Lync / Yammer / SharePoint / File Shares?
Social collaboration capabilities gives everyone a voice
Available in the cloud or on-premises for access from anywhere
Everyone is a content contributor
SharePoint started as a platform where everyone could introduce content, meaning everyone could introduce RISK! This is the same for any sharing platform…
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While Microsoft® SharePoint® is undoubtedly an invaluable collaboration platform, managing the underlying infrastructure is challenging as there are many components to consider.
For an infrastructure management solution to be effective, it must address the challenges faced by those managing the underlying infrastructure:
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Minimizing Total Cost of Ownership (TCO)
Modern collaboration services require organizations to rethink how to meet the increasing cost of continuous data growth. They must adjust to effectively manage their infrastructure across data centers, hybrid deployments, and cloud-based content. IT administrators now face the challenge of minimizing the exponential growth of costs associated with storing and maintaining data such as:
Meeting content lifecycle management needs of users and policies without incurring unnecessary storage cost of expired content
Accommodating growing storage needs while economically retaining inactive content
Protecting content as the amount of data increases, without negatively impacting productivity
Consolidating content into a single collaboration platform without loss of metadata
Guaranteeing data integrity and security while deploying hybrid cloud environments
Ensuring appropriate content access while promoting user-driven collaboration
Integrating social collaboration while maintaining appropriateness and accurate records
Scaling maintenance strategy to meet growing business needs without straining IT staff resources.
Expanding the services offered for collaboration without requiring custom development
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Optimizing Service Level Agreements (SLA)
As organizations expand globally, the need for a stable collaboration platform puts stringent demands on the IT administrators who maintain the underlying infrastructure.
To meet increasing business and user requirements for constant collaboration and communication, organizations face SLA challenges in terms of reliability, availability, and serviceability.
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Reliability
Content downtime is a cost to the business, both on the user scale and the platform level
Adhering to Microsoft’s best practice standards allow for optimal performance and a better user experience for users, but may cause sluggish performance
Availability
Maintaining a failover environment can be extremely time-consuming since new content is constantly generated
Loss of customizations, configurations, and metadata from disasters (such as a flood or hardware failure) result in delays in full system restoration, inhibiting productivity
Serviceability
As environments grow, organizations face structure loss that can make content difficult to find while reorganizing architecture with built-in features quickly becomes time and resource intensive
IT must have the ability and resources to identify and locate issues quickly
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Ensuring Compliance
Successful infrastructure management creates increasing compliance pressures for enterprise organizations in 2013. Organizations face the question of how to adopt a flexible, collaborative platform and social initiatives while simultaneously ensuring compliance with a growing set of regulations and mandates. Common compliance challenges in infrastructure management include the need to:
Automate access and permissions control
Swiftly identify non-compliant events
Guarantee protection of intellectual property and sensitive customer data
Provide an accessible, unified platform for sharing information
Reduce manual reporting to ensure accuracy and the growing needs of auditors
Mitigate the risk of accessibility, operational security, privacy, and site quality violations
At the end of the day, organizations need the peace of mind to ensure content is available and accessible to the people who should have access and protected from the people who should not.
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DocAve for Infrastructure Management
While growth in content and user activity are signs of success, this success can be a double-edged sword particularly with regard to management challenges. With AvePoint’s fully integrated data protection, storage, and management solutions, centrally manage enterprise content with control.
As collaboration services are modernized, AvePoint’s support for the shifting cost of infrastructure allows for management of data centers, hybrid deployments, or even all-cloud based solutions. Organizations will be able to effectively support a global workforce no matter where data is stored. AvePoint stitches together your infrastructure seamlessly, allowing you to move and replicate content across environments as well as apply governance policies to your online and on-premise infrastructure.
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If a customer asks HOW? Or if you want to get into DocAve functionality:
Lowered Total Cost of Ownership (TCO)
A centralized platform for managing on-premise and remote infrastructure helps IT administrators plan for a structured and organized infrastructure, which not only improves efficiency for system management but provides a more consistent end-user experience.
To minimize TCO, organizations can:
Connect to existing file share drives to avoid time- and resource-intensive migration
Reduce cost by moving storage heavy unstructured data (BLOBs) from expensive SQL Server content databases to lower tier storage
Archive dated and inactive content to cheaper storage
Automate backup, storage optimization, and reporting jobs as well as adopt user-driven site creation and lifecycle management technologies
Anticipate costs and create charge back models with comprehensive reporting that helps predict storage growth, user activity, and appropriate level of service
Move to cloud-based infrastructure with built-in global redundancy
Offering a repeatable, predictable, and governable center of information collaboration allows organizations to drastically minimize their total cost of ownership.
Improved Service Level Agreements (SLAs)
Consistently meeting stringent demands of a global organization requires planning and intelligent technology. In order to maintain high system uptime, content relevancy, stable system performance, and be able to quickly react and counteract disasters, the technology you adopt needs to not only enable you to offer a superior SLA, but also allow you to maintain it efficiently:
Reliability
Automate full and incremental backups to run on a schedule with point of time recovery capabilities
Manage change throughout the content, application, and software development and publication lifecycles to minimize risks of human error while increasing reliability of the platform
Availability
Provide reliable SharePoint access and collaboration for geographically dispersed users
Ensure full-fidelity platform recovery, including farm components, customizations, configurations metadata and externalized content
Serviceability
Automate change management with user-driven services that adhere to corporately defined policies
Monitor performance to ensure compliance with Microsoft best practices
Trusted Compliance
Developing a strong risk management plan ensures that organizations maintain a compliant, accessible, and manageable environment that mitigates the risk of accessibility, operational security, privacy, and site quality policy violations.
Automate access and controls across the enterprise to mitigate the risk of incidents
Detect, track, respond, and resolve to content breaches
Implement stronger security controls to mitigate the risk of future violations
Protect content sensitivity, security, and records management with a scalable framework that supports all regional and/or industry compliance regulations and standards
Report on overall compliance health of your environment through a risk assessment framework and end-user friendly reporting platform that identifies single points of failure, potential “bottlenecks”, security risks, and risk related to capacity
Today, IT departments must commit to providing collaboration as a fundamental service to the business. Users do not feel inhibited from finding the right platform for collaboration regardless of who is providing the capability (such as Box.net, Dropbox, Office 365, and Google Docs). IT is competing to provide this service first for users, and similar to implementing governance standards for SharePoint, IT needs to support grass-roots collaboration with ease-of-use wherever it may begin. AvePoint is focused on getting your users excited and collaborating quickly, so get ahead of the problem by making our governance solutions part of your rollout or existing collaboration strategy.
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Utilize DocAve for Semi-automated SharePoint Governance Enforcement:
For organizations looking to simplify and streamline the deployment, monitoring, and enforcement of SharePoint governance policies, AvePoint's DocAve Software Platform helps organizations:
Data Protection to
Provide information technology (IT) assurance by improving quality of services and minimizing business disruptions
Enable security and compliance for business content by helping standardize and enforce corporate IT policies
End to end SharePoint Content Lifecycle Management solutions to:
Increase business productivity by delivering high-performance global collaboration.
Improve operational efficiency while reducing total cost of ownership (TCO)
Reporting
Understanding how your deployment is being utilized by end-users is vital to efficient management and governance. Having access to accurate and timely answers to the following questions is critical to intelligent decision making: – Who accessed what content, and when?– What are the deployment’s most popular search terms?– Who are the prolific producers of content and who are the consumers of content?– How does Site A activity compare to that of Site B and Site C?– What is the average time necessary for a given workflow to complete?
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Comprehensive governance solution with Governance Automation by provide SharePoint as a Service and Automating your Governance Policy Enforcement:
DocAve Governance Automation allows organizations to provide SharePoint as a service to business users, encouraging the adoption of SharePoint by automating the way users provision, manage, and modify sites and permissions. Through an intuitive service catalog, which can be accessed from a browser-based management console or directly through SharePoint, Governance Automation helps to ensure all requests are fulfilled within established governance policies by providing a fully auditable business approval process.
Service Requests:
Encourage end users to adopt SharePoint and enable them to request resources, such as a SharePoint site or site collection, by exposing all available options through an intuitive service catalog that can be accessed directly through SharePoint. Governance Automation resolves ambiguity around provisioning, managing, and archiving sites and site collections and simplifies the way business users interact with IT.
Policy Driven:
Governance Automation can limit the available options and service levels for site availability, storage allotment, and lease expiration by associating backup, storage, archiving, permissions, and auditing configurations with a policy level (e.g. bronze, silver, and gold), and associate each of those options with charge back to the business department
ROI and Chargeback:
Governance Automation enables chargeback calculations to functional business units or departments through the generation of insightful analytics detailing the accountable-business users, classification, and storage usage of site collections and sites for SharePoint assets.
File shares still represent a major document repository for many organizations, but the reality is it just does not give the control necessary to meet today’s complex regulatory requirements around data privacy and records management.
As time goes on, more and more data is created and accumulated, and you know less and less about what’s actually living within those file shares.
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There’s the data that are currently being used, and data that you are required to keep.
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Documents being collaborated on for current projects, such as plans, images, proposals, presentations, etc.
Or reference docs like company policies and official forms and templates.
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Most organizations are required to maintain certain files for a specific period of time such as client and employee records, or certain files/contracts from previous engagements.
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But there’s a vast amount of data that simply cannot be accounted for. 4 versions of the same file that Johnny Dogood created as drafts for some task before he left, that no one even realizes exists, let alone what’s within them [or insert your favorite examples/anecdotes].
All of that dark data sitting there, no one really knows what it’s for, who actually owns it, or what type of information it contains…
Where is it?
File Share
SharePoint
Office 365
Database
What is it?
File level analysis
redundant, outdated and trivial (ROT) data
file types (Music, log files, etc..)
Content level analysis
Sensitive data
Date Created
Owner
Who can access it?
Who owns it?
Who can read it?
Who can edit it?
Once you have all the basic information about your files, apply standardized tags such as:
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Ownership – Department head? Project lead?
Purpose – Project docs? Plans? Meeting Notes?
Audience – Internal reference docs? Client contracts?
Sensitivity level – Employee record? Marketing brochure?
Which you can then use to classify and determine:
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Where should it live?
Who should have access?
Is it a record?
Is it high business impact?
Compliant Migration to…
Another location for “legal hold”
Another location on the file system for archiving purposes
Another location on the file system
Another System (SharePoint, Storage, Vault, etc…)
Destruction