Organizational culture refers to the shared values, norms, and behaviors within an organization. It is created by founders and key members and distinguishes one organization from others. Effectiveness means achieving intended outcomes. To improve effectiveness, organizations should align areas like reliability, speed, and quality. They should also improve adoption, build capabilities among staff, focus on customers and quality, and utilize technology. Leadership requires understanding strengths/weaknesses and balancing quality with costs.

1. ORGANISATIONAL BEHAVIOUR

2.  When people join an organization, they bring with them
the values and beliefs they have been taught.
 As individuals come into contact with organizations, they
come into contact with dress norms, stories people tell
about what goes on, the organization’s formal rules and
procedures, its formal codes of behaviour, rituals, tasks,
pay systems and jokes only understood by insiders, and so
on.

3. • In simple words, organisational culture is the distinctive
norms, beliefs, principles and ways of behaving that
combine to give each organisation its distinct character.

4.  Organizational Culture is a system of shared meanings held by
members. This organizational culture distinguishes the
organization from other organizations.
 Another simple definition:
Organizational Culture is a set of shared values that organization
members have regarding the functioning and existence of their
organization.

7. Although in a number of different ways, the process usually
involves some version of the following steps:
1. A single person (founder) has an idea for a new enterprise.
2. The founder brings in one or more other key people and
creates a core group that shares a common vision with the
founder.
3. The founding core group begins to act in concert to create
an organization by raising funds, obtaining patents,
incorporating, locating space, building, and so on.
4. At this point, others are brought into the organization, and
a common history begins to be built.

9. • Sometimes an organization determines that its culture has
to be changed
• For example, the current environmental context has
undergone drastic change and either the organization must
adapt to these new conditions or it may not survive.
• moving to a new culture or changing old cultures can be
quite difficult.
• Predictable obstacles include entrenched skills, staffs,
relationships, roles, and structures that work together to
reinforce traditional cultural patterns.

10. • Organizational culture is a pattern of basic assumptions that
are taught to new personnel as the correct way to perceive,
think, and act on a day-to-day basis.
• There can be a dominant culture, but also a number of
subcultures.
• A culture typically is created by a founder or top level
manager who forms a core group that shares a common
vision.
• This group acts in concert to create the cultural values,
norms, and climate necessary to carry on this vision.

11. MAKING ORGANISING
EFFECTIVE

12.  Organizational effectiveness is the concept of how
effective an organization is in achieving the outcomes the
organization intends to produce.
OE group does many or all of the following roles :
 Examines alignment between the areas and improves them
 Improves trade-offs between reliability, speed and quality
in the above areas
 Strategizes for higher adoption rates in these areas
 Facilitates/initiates/catalyses capability building :
structure, process and people

13.  Make Use of Human Resources
 Focus on Education and Growth
 Keep the Customers in Mind
 Work on Quality Services or Products
 Use Technology

14.  The human resources department of any company plays a key
role in the organizational effectiveness of a company.
 Human resource personnel provide assistance with
organizational effectiveness by helping with the design of new
business strategies.
 Since the human resources professionals in a company play an
essential role in hiring new employees, they also impact the
company goals.

15.  Organizational leadership requires active measures to work
with different groups and individuals. A leader must understand
the strengths and weaknesses of different professionals before
making a plan of action to improve the effectiveness of the
organization.
 Before making any changes to the company, consider the
education of professionals in different areas of the business. Find
out about their abilities, skills and strengths. Identify their
weaknesses or the areas where specific professionals face
difficulties when working as a team.

16.  Organizational effectiveness only works well when evaluating
the needs and interests of the customers. The National
Academies Press states that quality management is just as
important as the overall efficiency of the company. If a
professional does not provide a quality product or service, then
customers look for alternatives for their needs and goals.
 Ask customers to fill in surveys or answer questions about the
services provided. Find out what the customers want from the
company or the services they find the most valuable for their
needs and goals. For businesses with direct interaction with a
customer, provide anonymous options for customers to fill out
complaints or provide feedback.

17.  Although clients play a role in the effectiveness of a
company, a business must also identify an appropriate level
of quality for the products or services provided. The key is
focusing on a balance of quality with cost effective
solutions. The goal of any business is improving the
products without exceeding a set budget or price range.
 Organizational leadership requires active participation in
the decision-making processes. Ask professionals in
different areas of the business for advice about improving
the products without increasing the costs for materials.
Discuss ways to reduce the time required to accomplish
specific goals without cutting back on the quality of the
final product or service.

18.  Technological tools play an essential role in the efficiency
and effectiveness of a company. Make use of computers,
tablets or smartphones to improve the efficiency of the
company. Use software or sharing tools to keep different
members of a team up-to-date with the state of a project,
even when they are not actively working on a specific
portion of the project.
 Work with technological professionals to determine the
best ways to protect the business and client information
without exceeding a set budget. Use software programs
designed specifically to improve efficiency or
effectiveness in the office.