ALE Corporate Overview

1. 1 Corporate Overview Speaker Name, DD Month YEAR June 2015

2. 2 >100 Worldwide presence: More than 100 countries 2900+ resellers 830,000+ customers 2700+ employees Our Company Recent breakthroughs: • New Smart Desk Phones • Near Field Comms Call Shift • Intelligent Fabric • Unified Access • Network Analytics “Visionary” “Leader” Thought leadership and market recognition: At-a-glance President: Michel Emelianoff 15% R&D approx. 15% of budget HQ Company HQ in Colombes (near Paris), France North America HQ in Calabasas, California, USA

3. 3 Enterprise Market Trends of mobile workers are allowed to use their personal mobile devices for work BYOD 70% of employees believe mobile devices will become their primary work computing devices in the next 5 years 49% 1. Mobility is table stakes 4. UC&C is rapidly moving to the cloud 2. BYOD is a reality 5. Services now produce more revenue than products by 2015, the world’s mobile worker population will reach 1.3 billion – 37.2% of the total workforce 1.3 3. Ubiquitous connectivity is the first goal 6. But enterprise networks aren’t ready Conversations and collaboration in context are the ultimate goal of enterprise networks are at their breaking point with the increase in multi-media heavy traffic, ubiquitous connectivity and variety of devices that define the mobile network 50of the largest tech companies have sold more services than products in 2014 80% of IT planners anticipate they will acquire unified communication functionality via a cloud-based approach by 2017 48%

4. 4 Creating the Experience Economy Where businesses must orchestrate memorable events for customers, and that memory itself becomes the product — the experience Commodity Product Service Experience

5. 5 And what makes the connected experience is personal and particular to the context — the experience in context Situational contexts where experiences happen Creating the Experience Economy: Enterprise Example Commodity Product Service

6. 6 Which Leads to New Business Challenges Growth New Business Models New Technologies New Uses • From dial tone to anytime, anywhere conversations • From fixed to mobile • From office hours to always on • From proprietary to industry standards (IP/SIP) • From desktop to cloud • From company provided to BYOD • From wired to wireless • From manual to automation • From CAPEX/OPEX to as-a-service models • From technology deployment to business outcomes • From generic to tailored offers

7. 7 Our Vision to Address These Challenges Innovation For Business Growth Tangible Business Outcomes Personalized Connected Experience Open Collaboration For Shared Success

8. 8 Our Mission With our partners, we co-create the personalized connected experience that delivers tangible outcomes for our customers and their end-users.

9. 9 Achieve Tangible Business Outcomes With: Collaborative Conversations Application Fluent Network Cloud Transitions Partner Ecosystem Products & Services

10. 10 Make Conversations Collaborative Collaborative Conversations Wide range of solutions • Open platforms that deliver an exceptional user experience supported by innovative applications and state-of-the-art devices Partner Ecosystem Application Fluent Network Cloud Transitions Products & Services

11. 11 Using Next Generation Communications Platforms Adapt to new ways of working Embrace new work styles and improve productivity Provide a user experience that is simple to deploy, easy to use and seamless across devices with a work style designed to improve employees’ productivity and keep pace with business changes Chose your consumption model Enable the cloud transformation Adapt to new consumption models with the ability to consume solutions as-a-product, or as-a-service using full cloud, hybrid, or overlay models Manage evolution of technology Assure smooth IT transformation with flexible platforms Transition smoothly with flexible, modular and sustainable software platforms based on IS/SIP that can be fully virtualized to support new work styles and new business models

12. 12 At every stage of the evolutionary chain Ensuring the Right Experience to Provide Value ConversationsCollaboration • Unified communications • Voice mail • Instant messaging • Mobility • Customer service • Cloud applications • Security • Conferencing • Collaboration • Video communications • Managed and hosted services • Workforce management and integration • Social media integration • Multi-user • Multi-device • Multi-media conversations • PBX • Voice communication servers CommunicationsConnectivity

13. 13 • Web services • APIs • SIP interoperability • Developer portal • Applications eco-system • Customer self-service Collaborative Conversations Our Offer: OpenTouch Suite Overlay • Unified communications and mobility • Messaging center • Visual communications • Collaboration • Web conferencing • Broadcasting • Inbound/outbound customer service Communication Devices Third-Party Applications Support Education Professional and Managed Services • Soft clients (smart phones, tablet, PC) • Premium DeskPhones • Docking stations • Smart desk phone • DECT • VoWLAN • Conferencing modules • Whiteboards • OpenTouch™ • OmniPCX™ Enterprise • OmniPCX Office (SMB) • OpenTouch Customer Service • Unified Management IP/SIP Communication Platforms and Infrastructure Communication Applications and Customer Service

14. 14 Collaborative Conversations Wide range of solutions • An open platform that delivers an exceptional user experience supported by innovative applications and state-of-the-art devices Make Networks Application Fluent Application Fluent Network Maximize network efficiency • Streamlined operations • Fine-grained management and control of users/application • Simplified architecture to cope with new multimedia applications • Converged campus networks • Data center networks • Cloud services networks Partner Ecosystem Collaborative Conversations Cloud Transitions Products & Services

15. 15 Streamlined operations Bringing agility to the network and simplifying the life of IT Enable rapid deployment, management and operations of the network through built-in intelligence and unified management capabilities with standards-based interfaces to SDN workflow tools. Automatic control Dynamic tuning and high quality user experience Deliver comprehensive visibility into users, devices and applications to deliver fine grained QoS and policy enforcement that automatically adjusts to adds/moves/changes Resilient architecture Scalable, secure and highly available Provide an innovative low latency, network architecture with an extensive portfolio of industry-leading, right-sized platforms With a Unique Strategy Application Fluent Network

16. 16 Ensuring a High Quality User Experience Technologies fueling the Application Fluent Network strategy Unified Access Intelligent Fabric Network Analytics An Application Fluent Network is capable of automatically adjusting resources at the application level, with a resilient architecture and automated control, to ultimately deliver a high quality user experience. Maximize Network Efficiency Maximize Network Efficiency

17. 17 • BYOD services • Host Integrity Check • Network Access Control • Guest access • Network Analytics • User/device/application policy enforcement Application Fluent Network Our offer: Network portfolio • OmniVista 2500 LAN/WLAN Unified management • OmniVista 2500 Virtual Machine Manager • 5620 Services Aware Manager Unified Access Network Security Support Education Professional and Managed Services • OmniSwitch 9000E, 6860, 6855, 6450, 6250 edge/access switches • OmniAccess WLAN • WLAN Controllers • Access Points (AP, IAP, RAP) • OmniAccess Enterprise Services Routers • Managed access services • SDN programmability • OmniSwitch 10K, 9000E, 6900, 6860 core & data center switches • Pod and Mesh Data Center fabric • Network automation for virtual machine mobility • Network virtualization (VXLAN) • SDN Programmability Data Center and Core Network Management

18. 18 Collaborative Conversations Wide range of solutions • An open platform that delivers an exceptional user experience supported by innovative applications and state-of-the-art devices And Transform Business Models to Intelligently Manage Cloud transitions Application Fluent Network Maximize network efficiency • Streamlined operations • Fine-grained management and control of users/application • Simplified architecture to cope with new multimedia applications • Converged campus networks • Data center networks • Cloud services networks Partner Ecosystem Collaborative Conversations Application Fluent Network Cloud Transitions Flexible deployment models • A-la-carte consumption schemes for: • IT budget constraints • Growing demand for as-a-service communications and network resources • Hybrid solutions from premises to the cloud Products & Services

19. 19 Cloud Portfolio Our offer Next-Gen Communications Platform SIP at the core communications architecture delivers native multimedia, multi-device and multi-party conversations, integrated into carriers[-like] architectures for private or exclusive semi-private cloud Flexible Deployment Models Hosted or on premises platforms and services to enable managed services and OPEX-oriented models, favoring services over products and strengthening both customer loyalty and the relationship with them Application Fluent Data Center Network Fully scalable pod/mesh network, optimized storage traffic and connectivity, data center performance and virtualization “fluency” with full SDN programmability Cloud Service Business Model Metro Ethernet access, enablement of the network services business model for SPs and BPs, providing unified, secure and guaranteed wired/wireless network services

20. 20 The Cloud Evolution Flexible deployment Infrastructure Apps and Services Flexible Models Enabling the delivery of communications infrastructure, applications and services through an as-a-service model that organizations can consume on demand, with the appropriate elasticity that their businesses require. Flexible Deployment Cloud transitions + flexible deployment = Transform business models

21. 21 Cloud-based Communications Portfolio Our solution: OpenTouch Suite for Cloud OpenTouch Personal Cloud Solution • A collection of discrete communication applications that are offered to end users in an overlay, infrastructure agnostic, as-a-service model Office Cloud Solutions Personal Cloud Solutions Enterprise Cloud Solutions Management and Business Tools Support Education Professional and Managed Services OpenTouch Enterprise Cloud Solution • A solution that enables cloud service providers, systems integrators and BPs to deliver a UCaaS offer that provides a secure and private communication and conversation experience to mid and large enterprises Management and Business Tools • Management and business tools enabling the as-a-service model, such as integrated management and provisioning tools, including mobile management, application and service catalog, user security/policy management OpenTouch Office Cloud Solution • An OXO based solution that enables BPs and VADs to deliver a UCaaS offer that provides a secure and private communication experience to SMB enterprises (up to 50 users)

22. 22 A Range of Services Key expertise for success Investment protection, cost control • 24/7, worldwide support coverage • Software support and evolution • Hardware support and replacement • Multi-year Vendor accompaniment • Managed services • Network operation • CAPEX to OPEX • Performance and change management • Hosting • Field services Ensure knowledge transfer, accelerated adoption success • Training courses for all products • Adapted to job function and profiles • Multi-media, class, web-based, remote, etc. • Our premises or on customer site • Standard/customizable offer Vendor assurance, risk mitigation • Integration services • Mentoring, consulting services • Project management • Resident engineer Extra value through customizations • Application services • Customized applications Support Services Managed Services Education Services Products and Solutions Professional Services Business Partners Global Project Management

23. 23 Business focus • On products connected to supplier • Supplier provides connected technology, build customer knowledge, measures consumption and monitors key indicators • To create the desired client end-user experiences with: • Adoption Services • Information Services • Operation Services • To optimize use and outcomes and transform the technology into business value Technology focus • From products not connected to supplier • Supplier provides technology and partner/supplier sells services to keep it running • Managed Services • Support and Maintenance Services • Education Services • Implementation Services • Technical Design Services Leading to Tangible Business Outcomes in a Changing Market From supplier to collaboration partner Outcome Labs co-creates business value with partners and customers at the center Service Business Model Post-bill consumption and outcomes Outcome Labs is our internal lean startup incubating digital and business capabilities necessary to transition from selling products to delivering outcomes Outcome Labs Product Business Model Supplier pre-sell capacity

24. 24 Education Healthcare Hospitality Transport Energy Public Safety & Defense Finance Manufacturing Government With a Tailored Approach to Industries From small to multi-national in every industry Partner Ecosystem

25. 25 And an Unmatched Partner Ecosystem Global Partners, System Integrators and Service ProvidersTechnology Partners Ionix Global Project Management

26. 26 With Worldwide Partners for Global Success 2900+ resellers 830,000+ customers >100 countries

27. 27 Thought Leadership and Market Recognition AWARD WINNER 2014 Global Unified Communications Product Differentiation Excellence Award 2013 European Visual Collaboration Customer Value Leadership Award 2012 Global SMB Enterprise Communications Platforms Market Share Leadership Award MARKET RANKING 2014 “Strong” for OmniPCX Enterprise and Opentouch “Very strong” for Enterprise Networking and Data Center, OmniSwitch portfolio and Data Center Mesh and UC and Contact Center MARKET RANKING 2014 Global “Visionary” in Wired and Wireless LAN Access MQs “Challenger” in the UC and Contact Center Infrastructure MQs 2013 “Positive” ranking in the EMEA UC for SMB MarketScope Global “Leader” in Corporate Telephony Magic Quadrant (MQ) MARKET RANKING 2013 “Major player” WW UC&C MarketScape 2012 “Major player” in WW Mobile UC&C MarketScape AWARD WINNER 2012 PilotHouse award for UC Market Challengers – highest overall ratings among all vendors in end- user survey 2012 NYC Accessibility Award: Telecommunication Products serving People with Disabilities MARKET RANKING 2014 “Strong Performer” Forrester Wave™: On-Premises UC&C 2013 “Strong Performer” Forrester Wave: in Data Center Networking Hardware 2014 Certified Support Staff Excellence Center for Networks For Intelligent Fabric Technology AWARD WINNER 2014 Communications Solutions of the Year – Alcatel- Lucent Premium Deskphones Communications Solutions Product of the Year – Alcatel- Lucent OpenTouch Conversation 2015

28. 28 Working With Our Partners, Helping Our Customers Innovations that transform the experience when people communicate Students at University of Johannesburg Partners at ICON Voice Networks Small Business & Deutsche Telekom Healthcare Professionals at Advocate Healthcare Guests at Accor Asia Pacific

29. 29 Linkedin.com/company/alcatellucententerprise Twitter.com/ALUEnterprise Facebook.com/ALUEnterprise Youtube.com/user/enterpriseALU Slideshare.net/Alcatel-Lucent_Enterprise Storify.com/ALUEnterprise Follow us on:

30. 30 enterprise.alcatel-lucent.com

ALE Corporate Overview

ALE Corporate Overview

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ALE Corporate Overview