5. Richard Boyatzis
Study for the American
Management Association
(AMA)
There are transferable management competencies
which enable good managers to be effective and
which are not to do with technical aspects of the work.
The Competent Manager
6. There is a set of behaviours which distinguish high
performing managers and leaders from the average – the
behaviours are indicative of high performance and can be
learned and developed. – Harry Schroder
The High Performer
8. Harry’s Tale Part 1: Towards High
Performance
Identification of the HPB’s
Boyatzis' Study for the AMA
FCEM Competency Research
Princeton Strategy Research
Transformational
Leadership Study
Harvard, Michigan and Ohio
State Leadership Studies
10. Validation of the HPBs
London Business School
Research
Leadership
Dimensions Study
Banking Executive
Study
Retail Outlets
Study
University of
South Florida Study
Harry’s Tale Part 3: Proving it