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CLOUD DISCOVERY AN INTRODUCTION TO CLOUD COMPUTINGChapter 7: Doing business in the Cloud By: Alain Charpentier
Table of content• Shifting the IT responsibilities• Developing new skills – Vendor Relationships, New Technologies, Strategic Business Skills• Recruitment, Training, Hiring and Retention of Cloud Professionals – The Lack of Formal Qualifications, The Narrow Talent Pool• Dealing with Opposition to Cloud Computing
The shifting IT responsibilities• The overall effects of cloud computing on IT jobs will likely resemble those of other trends such as outsourcing, automation, and utility computing: a gradual movement of the IT profession away from the nuts and bolts of technology toward the business end of the organization. A change of paradigm from blue-collar IT to white-collar IT.• Tasks in the cloud domain will include: – Guiding the companys cloud strategy – Evaluating provider offerings – Negotiating contracts and service – Determining which applications or data are safe or appropriate for the Cloud – Collaborating with the companys procurement and legal departments
Developing new skills• The move to Cloud Computing introduces significant opportunities for those working within the IT industry – broadly these opportunities fall within three different skill sets namely: – Vendor Relationships, Cloud Computing did not create the concept of IT outsourcing. However Cloud Computing is a step change in outsourcing as it involves outsourcing multiple services at multiple levels of the computing stack to a far higher number of vendors. – New Technologies, There is an entire set of technologies based around the utilization, creation and manipulation of the “glue” that binds different services together. Similarly there are opportunities in the areas of Cloud Computing monitoring and control. – Strategic Business Skills, has IT become true strategic partners of the business – rather than being simply a cost center of the organization, IT will become a value-adding department that is actively involved in delivering solutions that drive short terms benefits.
Recruitment, Training, Hiring andRetention of Cloud Professionals• There are opportunities and challenges for IT departments planning the human impact namely:• The lack of formal qualifications – Cloud Computing is a relatively nascent area resulting in a dearth of formal qualifications. Cloud Computing practitioners are pioneers going into a new space and very much learning as they go. – In the absence of formal qualifications, proof of competency and thought leadership by way of engagement by blogging, event attendance and community involvement is a valuable proxy.• The narrow talent pool – Cloud Computing is very much at top of mind for IT professionals. It also means that good talent is quickly snapped up. – Organizations should look to encourage staff or candidates that have the aptitude to learn new skills, and encouraging those individuals to engage with the Cloud Computing community, good talent can be created.
Dealing with Oppositions• An analogy which can be effective response : Electricity, it is undeniable that organizations benefit from the ability to purchase clean electricity when they need it and to forget about the intricacies of electricity generation.• In the same way, managing and running mail servers, database servers or application infrastructure does not had much value. IT professional should focus on core strategic issues.• Issues such as security, legislative or other reasons why Cloud Computing is inappropriate for the organization are not valid. There is a growing body of resources to answer these individual concerns.