Describes a service framework for sharing disaster information (World Conference on Disaster Reduction, Davos Switzwerland, 2006)

1. Providing and Using Disaster Information: A Service Partnership Albert Simard International Disaster Reduction Conference Davos, Switzerland - Aug. 27-31, 2006

2. Provider / User Information Market Demand (Users) Providers and users connect through an Information Market Supply (Providers)

3. Content Value Chain “ Flow of content through sequential stages, each of which changes its form and increases its usefulness and value.” (NRCan, 2006) “ Embedded value in the form of the message or signal contained within all elements of the content value chain.” Objects Data Information Knowledge Wisdom

4. Products and Services Direction Plans Operations Positions Coordination Accomplishments Answers Advice Teaching Facilitation Support Laboratory Database Scientific article Technical report Outreach material Geospatial products Statistical products Standards Policies Regulations Systems Devices Objects Data Information Knowledge Wisdom Solutions Services Products Content

6. Organizational Focus Mitigation Executive Operational Preparation Recovery Planning C Response

7. Service Focus 1. 2. 3. 4. 5. 6. 7. 8. 9. Use Internally Use Professionally Use Personally Generate Transform Add Value Transfer Evaluate Manage Extract Advance Embed Legend S Organization Sector / Society

9. Information & Knowledge Market (Performance / Supply) (Market / Demand) 6. Add Value 7. Use Professionally 8. Use Personally Evaluate Natural Resources Forestry Metals & Minerals Earth Sciences Energy 1. Generate 2. Transform 3. Enable 4. Use Internally 5. Transfer Organization

10. Service System -Structure Elements of Zachman (1992) Component… Component f Component c Component… Component e Component b Purpose… Purpose 2 Purpose 1 Component… Component d Component a Stage 1 Stage 2 Stage … Knowledge Services Value Chain Benefits Who Work What Why

11. Service System -Stages * = essential Organization Society / Nature Interme-diaries Add Value Enhanced Outputs Developers Transform Products / Services Users Use Internally Solutions Evaluators Evaluate Performance/ Markets Recommend Clients Use Profession-ally Outcomes / Societal B. Canadians Use Personally Personal Benefits Originators Generate Content * Providers Transact / Transfer Outputs Knowledge * Other Services Lost Managers Preserve / Enable Existing / Available Inventory *

13. Service Richness Spectrum Rich Reach Provide Advertise Explain Promote Support Intervene Interaction Everyone Stakeholders Practitioner Intermediary Knowledge Other service System Destination All Many Some Few Few One Audience Size Immediate Self-help Consultation Specification Paper Conversation Transfer Fool-proof Popular Professional Complicated Conceptual Complex Content Difficulty