London MuleSoft Meetup 15 Sept

15 Sep 2022
London MuleSoft Meetup Group
MuleSoft Innovation with IoT & Sustainability
MuleSoft Product Vision & Roadmap

About the Moderators
Ka Man Lok, Integration Architect, ThirdEye Consulting
2
● Muley since 2017
● MuleSoft Mentor & London Meetup Leader
● Certified MuleSoft Developer and Architect
● Areas of interest - RTF, UAPIM, Platform automation with Terraform
● Leisure time artist

About the Moderators
Akshata Sawant, Developer Advocate at MuleSoft (EMEA)
3
● Co-author of the title “MuleSoft for Salesforce Developer”
● Former MuleSoft Ambassadress
● 5+ years of experience as a MuleSoft Developer and Architect
● Technical Blogger and Global Speaker
● Advocating Women in Tech
● MuleSoft Meetup Leader - London, Manchester and Mumbai

4
● Your name & company
● Your MuleSoft Experience
● What do you want to get out of this meetup?
Who is new?

5
● ThirdEye Consulting is a highly skilled boutique MuleSoft and Salesforce consultancy.
● Whether you are embarking on a new implementation or looking to add capabilities to get
more out of the platform, ThirdEye is dedicated to providing top-tier consulting to our clients.
● They also attracts the highest level of technical talent across the industry with its team
focusing on Innovation, Enablement and building a repository of best-in-class assets and
accelerators.
● ThirdEye has a MuleSoft Ambassador, five MuleSoft Mentors, three MuleSoft Instructors, and
both MuleSoft Delivery & GTM Champions.
Our Host and Sponsor

6
● Introductions and Announcements
● MuleSoft Innovation with IoT and Sustainability
● MuleSoft Product Vision and Roadmap
● Trivia Quiz and Networking time
Agenda

Latest Releases/News
● #DF22 next week LIVE in SFO! One of the biggest developer events.
https://www.salesforce.com/dreamforce/
Watch Live: https://www.salesforce.com/plus/
● In-person Manchester MuleSoft Meetup - 28th September. RSVP here-
8

Latest Releases/News
● Become a leading community mentor -
○ https://tinyurl.com/sv4rupew
● Contribute to our MuleSoft Community
in the form of blogs, video tutorials,
Twitch stream, and so on…
● Join us LIVE on Twitch every thursday at 3.30 pm BST
https://www.twitch.tv/mulesoft_community
9

About the Speaker
Jeff Steinke, Director & Co-Founder, ThirdEye Consulting
10
● Jeff is a highly experienced business consultant with an exceptional technical
background who co-founded ThirdEye Consulting in 2017.
● He is one of only 200 individuals globally to have attained Salesforce’s top
award as a Certified Technical Architect.
● He’s a hands-on business leader that gets involved in every aspect of a
project - from initial scoping, vision and strategic development, through to
system design and configuration, as well as custom development, data
transformation, systems integration and customer training.
● He’s a Certified MuleSoft Developer (but don’t worry, we don’t let him touch
MuleSoft at any of our customers).

About the Speaker
Eduardo Pagliarulo, Integration Architect, ThirdEye Consulting
11
● Eduardo has been involved in many integration and migration projects with
different technologies
● Since 2016 he has been primarily focussed on Salesforce integration projects
● Certified Salesforce App Builder
● Start of MuleSoft journey since acquisition in 2018
● Certified MuleSoft Mentor and Architect
● Experimented with emerging specifications like OData and GraphQL
● Massive Pokémon fan

12
How This All Started
BACKGROUND
The ThirdEye team love plants and their
offices have always been full of greenery.
When COVID struck, there was suddenly
nobody around to water and look after the
many office plants.
The ThirdEye team put their brains to the
task and devised a clever solution.
SOLUTION
ThirdEye created a solution using IoT
sensors placed in the plant soil. These
sensors measure the moisture levels of
the soil and cross references this with the
type of plant. This is then displayed in a
visual dashboard so we know when a
plant needs watering or when it may have
too much water.
TECH STACK
IoT
Einstein Analytics
Field Service
MuleSoft
Communities
Real-Time Feedback

MuleSoft Innovation
with IoT & Sustainability

● IoT Orchestration & Data Virtualisation
● Solution Architecture
● Demo
● OData technical deep dive (APIkit for OData)
● Considerations
● Q&A
14
Agenda - Innovation with IoT & Sustainability

15
Meet April: ThirdEye’s office mum manager
April looks after 50+ Salesforce and MuleSoft consultants… and
40+ plants.
All have different needs and it is hard to keep both team members
and plants happy and healthy.
Salesforce and MuleSoft can help with:
1. Orchestration of consumption of IoT device readings to
automate notifications
2. centralised monitoring of real time sensor readings
Setting The Scene

16
The Challenge
ThingsBoard
IoT platform for sensor
readings collection
NEEDS:
- Access to reference data
- Ability to raise Cases
Salesforce
Case management with
Product catalogue ( 4k+items)
NEEDS:
- Virtualised access to real
time sensor readings
DATA LOCKED WITHIN DISCONNECTED SYSTEMS

CENTRALISED SENSOR MONITORING
● Salesforce Connect & External Objects
● MuleSoft OData v4 Connector
17
The Solution
IoT ORCHESTRATION
• MuleSoft APIs on top of Salesforce

18
Demo – ThingsBoard Flow Engine

19
Demo – Salesforce System APIs

20
Demo – Automated Case Creation

21
Demo – Sensor Readings Virtualisation

22
Technical Deep Dive – OData
The problems with traditional REST
It is up to the developer how to design the API, resulting in:
● varying degrees in ability to filter results
● varying degrees in ability to specify fields to include
● different ways to implement pagination, sorting etc
● unavailability of metadata
-> Hard to learn how to consume a never-seen-before
-> Impossible to automate discovery and consumption APIs

23
Technical Deep Dive – OData
OData: short for Open Data Protocol
A protocol that defines a standard way to
query RESTful APIs.
Defines standardized data types and URI
conventions for querying APIs.
⚠️ Protocol != Implementation
/Devices?$format=json&$select=deviceId,deviceName&$orderby=name&$top=3&$skip=3
- ”like SQL for REST APIs”

24
Technical Deep Dive – Odata v4 Connector
APIkit for OData: plug-in for Anypoint Studio 7.9.0+
MuleSoft OData V4 connector: runs on Mule 4.3.0+
Limitations: supports most but not all elements of OData v4
● Code walkthrough
● live demo on Postman
● live demo on Salesforce

Can be applied to scenarios where external assets provide readings against baselines:
● Equipment monitoring for construction or rental companies
● Monitoring of biometrics through Wearable/Personal medical devices
● Laboratory/medical sterile environment control
● Air quality monitoring for cities/factories/offices/transportation (tubes, aircrafts) - next generation property management
● Water quality monitoring for farms, fish tanks and household consumption (eg: lead/toxin content)
25
Summary & What’s Next
Centralised real-time
monitoring solution of
IoT sensor data, easily
accessible through the
Salesforce UI
ThirdEye’s own
MuleSoft accelerators &
assets enabled fast
delivery of Salesforce
APIs
OData v4 MuleSoft
connector enabled
realisation of no code
integration with
Salesforce
Smart solution to
compare live IOT
readings against
Salesforce hosted
benchmark control
values & raise cases to
take action
APPLICATIONS AND USE CASES
AUTOMATION MONITORING ACCELERATORS LOW CODE

About the Speaker
Ajay Kumar Kambadkone Suresh, Head of Solutions Engineering,
Financial Services UKI, MuleSoft
27
● Hands-on Product & Solutions Engineering Leader
● 17+ years of industry experience
● spanning several industries

All contents © MuleSoft, LLC
Forward-looking statements
This presentation contains forward-looking statements about the Company’s financial and operating results, which may include expected GAAP and non-GAAP financial and
other operating and non-operating results, including revenue, net income, earnings per share, operating cash flow growth, operating margin improvement, expected revenue
growth, expected current remaining performance obligation growth, expected tax rates, stock-based compensation expenses, amortization of purchased intangibles, shares
outstanding, market growth, environmental, social and governance goals, expected capital allocation, including mergers and acquisitions, capital expenditures and other
investments, expectations regarding closing contemplated acquisitions and contributions from acquired companies. The achievement or success of the matters covered by such
forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the
Company’s results could differ materially from the results expressed or implied by the forward-looking statements it makes. The risks and uncertainties referred to above include
those factors discussed in Salesforce’s reports filed from time to time with the Securities and Exchange Commission, including, but not limited to: risks associated with our ability
to successfully integrate Slack Technologies, Inc.’s operations; our ability to realize the anticipated benefits of the Slack Technologies, Inc. transaction; the impact of Slack
Technologies, Inc.’s business model on our ability to forecast revenue results; disruption from the transaction making it more difficult to maintain business and operational
relationships; the impact of, and actions we may take in response to, the COVID-19 pandemic, related public health measures and resulting economic downturn and market
volatility; our ability to maintain service performance and security levels meeting the expectations of our customers, and the resources and costs required to avoid unanticipated
downtime and prevent, detect and remediate performance degradation and security breaches; our ability to secure and costs related to data center capacity and other
infrastructure provided by third parties; our reliance on third-party hardware, software and platform providers; the effect of evolving domestic and foreign government regulations,
including those related to the provision of services on the Internet, those related to accessing the Internet, and those addressing data privacy; current and potential litigation
involving us or our industry, including litigation involving acquired entities such as Tableau; regulatory developments and regulatory investigations involving us or affecting our
industry; our ability to successfully introduce new services and product features, including any efforts to expand our services beyond the CRM market; the success of our strategy
of acquiring or making investments in complementary businesses and strategic partnerships; our ability to compete in the market in which we participate; the success of our
business strategy and our plan to build our business; our ability to execute our business plans; our ability to continue to grow unearned revenue and remaining performance
obligation; the pace of change and innovation in enterprise cloud computing services; the seasonal nature of our sales cycles; our ability to limit customer attrition and costs
related to those efforts; the success of our international expansion strategy; the demands on our personnel and infrastructure resulting from significant growth in our customer
base and operations; our dependency on the development and maintenance of the infrastructure of the Internet; our real estate and office facilities strategy and related costs and
uncertainties; fluctuations in, and our ability to predict, our operating results and cash flows; the variability in our results arising from the accounting for term license revenue
products; the performance and fair value of our investments in complementary businesses through our strategic investment portfolio; our ability to protect our intellectual property
rights; our ability to develop our brands; the valuation of our deferred tax assets and the release of related valuation allowances; uncertainties regarding our tax obligations in
connection with potential jurisdictional transfers of intellectual property; uncertainties regarding the effect of general economic conditions; and risks related to our debt and lease
obligations.

Incorporating customer product ideas: FY23 YTD
New Ideas
Added & Reviewed
1267 Votes
368
Ideas Updated
by Product
383 Votes
45
Ideas on
Roadmap
941 Votes
18
Ideas
Released
1268 Votes
34
Updated as of August 31, 2022

Top innovations delivered as of Q3 2022
Partner Manager CloudHub 2.0 RTF on OpenShift Automation with RPA
Gain visibility to the full
lifecycle of B2B workflows with
enhanced transaction visibility
for Anypoint Partner Manager
A new UX and architecture to
make it easier to deploy and
manage integrations, APIs, and
automations in a resilient and
scalable environment
Deploy Mule applications in
Kubernetes native container
environments
Feature enhancements and
new templates in MuleSoft RPA
to accelerate your automation
initiative
● Unlock end-to-end visibility
into every B2B transaction
routed through Partner
Manager
● Gain deeper visibility into
individual messages with
new granular-level message
search
● Scale quickly with lightweight,
container- based application
isolation
● Faster deployment to Shared
Spaces
● Easy configuration, lower
management overhead &
tighter security controls for
new Private Spaces
● Simplified, consolidated UI
● Deploy and scale mule
applications in a hybrid cloud
environment using Runtime
Fabric on OpenShift
● Build automation faster with
MuleSoft RPA using IDP
Connectors, RPA Asset
Marketplace & more
● New Automation FCD

Product roadmap agenda
2 Anypoint - API Management
Anypoint - Integration
Unlocking IT productivity
RPA
Composer
1
Platform
3 Highest security standards
Everyone can innovate

Thank you
Automation
Everyone Can Innovate

Make automation easy for all
34
Integrate systems and data Automate tasks & processes
MuleSoft Composer MuleSoft RPA
● Custom
Expression Editor
● Email alerts
● External identity
provider support
● Flow collaboration
● Picklist mapping
●Binary file support
● API sharing from AP
● Templates
● Task metering
● RPA Asset Marketplace (Exchange)
● IDP Connectors (i.e. native IDP,
Einstein Docs)
● Attended Bots (on-demand) for SvC &
other clouds
● RPA Async Flows in Composer
● Enterprise-ready Identity Access
Management
EARLY
2023
NOW H2 ‘22

● HTTP v2
● Google Mail
● Google Calendar
● Hubspot
● Marketing Cloud
● RPA Connector
● Microsoft Business Central
● Box v5.1.11
● Snowflake
● BigQuery
● Sage Intacct
● HTTP v2.1
MuleSoft Composer
Now
H2 2022
Connectors

MuleSoft Composer
● Enable users to build
integrations to SaaS apps
without a pre-built connector
● API Key, Basic Authorization,
Bearer Token, OAuth 2.0 Client Credentials & Authorization
Code
● Supported methods: GET, PUT, POST,
PATCH and DELETE
● Connection testing support
● Pagination
● XML data types
● Additional OAuth 2.0 Authorization
Code support
Available Now
Upcoming
HTTP Connector: Integrate with (m)any systems

MuleSoft RPA
Newest releases
● RPA Manager: Effortlessly manage every step of your automation journey
● RPA Builder: Instantly record and capture your business process
● RPA Recorder: Build and debug RPA processes with low-code tools
● WebApp Recording: New process recording feature for web apps
● AWS IDP Action Step: Reading docs through AWS)
● Mule assets as SFDC Invocable Actions
● RPA Connector for Flow Integration
Coming H2 2022
Available Now
● RPA Asset Marketplace in Exchange
● IDP Connectors (i.e. native IDP, Einstien Docs)
● Attended On-demand Bots for Service Cloud & other Clouds
● Enterprise-ready Identity Access Management

MuleSoft Direct for Industry Clouds
Turnkey connectivity powered by MuleSoft
Faster
Pre-built solutions for top industry imperatives
Easier
Enable integrations in Salesforce seamlessly
Lower cost
Start smaller & faster and scale sustainably
GA Starting:
H2 ‘22
JOIN #selling-mulesoft-direct-industries
READ our FAQ

Thank you
Integration
Unlocking IT Productivity

Connect any system, data, or API to integrate at scale
Development Innovation Solutions Connectivity
Studio 7.14
● CloudHub 2.0
deployment
● Simplified project
creation
● Increased visibility and
readability
Anypoint Code Builder
(Private Beta)
Anypoint Code Builder
(Public Beta)
Anypoint DataGraph
● CLI, Mutations, CDN
caching, and more
● GraphQL federation,
DataGraph Views, on-
prem support
Data Works
● New Data
Integration tool,
“Dataloader 2.0”
Anypoint Partner Manager
● Enhanced B2B
transaction & end-
to-end visibility
● Transaction Replay
● RTF deployment
Accelerators
● Manufacturing & Life
Sciences
● Consumer Goods & Financial
Services
for WAM
Anypoint Connectivity
● Google BigQuery,
Salesforce Marketing
Cloud, Salesforce
Pub/Sub, Azure
CosmosDB
● Azure KeyVault*,
Azure EventHub*
H2 ‘22
H2 ‘22
NOW
H2 ‘22
H2 ‘22
H2 ‘22
NOW NOW
H1 ‘23
H2 ‘22
NOW
H2 ‘22
NOW

Anypoint Partner Manager
Available Now Releasing H2 ‘22
What’s New & What’s Coming
Releasing H1 ‘23
APM 2.13 - Release Blog
Granular message visibility
● New Message level view
● Gain deeper visibility into individual messages contained within
an inbound batch
Enhanced message search
● Define key fields to be extracted anywhere within the inbound
and outbound message payloads as custom message
attributes
○ Examples: PO Number, Invoice Number, Shipment ID
● Gain visibility to the full lifecycle of B2B workflows across
message types through search by specific attribute value
Transaction Replay for
APM
● Replay or retry transactions
if there are any errors or
issues after being sent.
Replay will re-trigger the same
sequence of events, re-
processing the document.
RTF Deployment for
APM
● Deploy Partner Manager to
your data center or private
cloud through Kubernetes
based Anypoint Runtime
Fabric.

Anypoint DataGraph
GraphQL Federation
Create super-graphs in minutes from
sub-graphs created both on and outside
the Anypoint Platform
Flexible Deployment Options
Deploy DataGraph to your data center or
private cloud through Kubernetes based
Anypoint Runtime fabric or directly to
CloudHub 2.0
DataGraph Views
Get complete control on who gets access
to what fields / types of your DataGraph at
runtime for enhanced security
Available Now Releasing H2 ‘22
CLI Support
Automate processes by
integrating into existing CI/CD
pipelines
DataGraph Best Practice
RuleSets
Identify if REST API(s) adhere to
best practices for DataGraph
federation directly through API
Designer
Mutations
Create and modify data from
linked APIs
CDN Caching & Automatic
Persisted Queries
Improve performance and
decrease bottlenecks in network
traffic by caching GraphQL query
results through automatic
persisted queries
NEW
What’s New & What’s Coming

Accelerators Shipped & Q3 Use Cases
Accelerator for
Consumer Goods
Trade Promotions
with
Consumer Goods Cloud
& Tableau
Accelerator for
Financial Services
Client Onboarding for
WAM with
Financial Services
Cloud, Marketing Cloud
& Slack
Available Now Launching Q3 ‘22
New Use Case
Accelerator for
Manufacturing
Total Productive
Maintenance with
Service Cloud, Slack &
Tableau
New Use Case
Accelerator for
Financial Services
CDP with
Financial Services
Cloud & Marketing
Cloud

New Anypoint Connectors
New
Coming H2 2022
New Anypoint
Connectors
● Google BigQuery
● Salesforce Marketing Cloud (REST)
● Salesforce Pub/Sub
Anypoint Connectors
Enhancements
● SAP S4 Hana
● Azure Service Bus
● AWS S3
Coming H2
● Azure Key Vault
● Azure Event Hub
● Siebel IP21 (Upgrade)

Universal API Management (UAPIM)
Accelerate application
delivery
Implement modern
architecture
Gain consistent
security and quality
Create vibrant
API ecosystems
● Discover and
catalog any
API using
CI/CD
pipelines
● Anypoint
Flex
Gateway
Simplified
registration
experience,
Logging
improvements,
More policies,
API Manager
updates
● Flex
Gateway on
● Anypoint API
Governance
More responsive UI,
Asynch API support,
New conformance
status, CLI updates
● API Experience
Hub
Beta (Nov 2022)
H1’23
NOW
H2 ‘22
NOW NOW
Manage and secure any API, built and deployed anywhere

Thank you
Platform
Highest Security Standards

Flexible and Bulletproof Platform
Deploy Monitor Manage
● Anypoint Runtime Fabric
on EKS, AKS, GKE
● Anypoint Runtime Fabric
on OpenShift
● CloudHub 2.0
● Monitoring for
Government Cloud
● Distributed Tracing
● API alerts in GovCloud
● Logging in Flex Gateway
and monitoring for
CloudHub 2.0
● Lifecycle state of
Exchange assets within
Anypoint Platform
● Asset reuse and
engagement metrics on
Anypoint Exchange
H2’22
NOW NOW NOW
H2’22
H2’22
H2’22
NEW
NEW

Comprehensive Deployment Options for All
Fully Managed PaaS Cloud IaaS On-premises/Hybrid
MuleSoft CloudHub 2.0 Anypoint Runtime Fabric Anypoint Runtime Fabric
NEW
NEW

Thank you
What’s Happening in H2 2022?

Product-focused Events H2 2022
Aug 24: Build modern apps and architecture using Flex Gateway [webinar]
Sept 7: Automation 101: Transforming your business for any future [webinar]
Sept 28: How business and IT leaders leverage automation to unleash innovation[webinar]
Oct 17-20: Gartner IT symposium [Event]
Nov 28-Dec 2: AWS re:Invent [Event]
Road to Automation Winter Webinar Series
❏ Nov 30: 2022 Lookback + 2023 Preview
❏ Dec 7: Thought Leadership Panel Q&A
❏ Dec 14: Customer Roadmap Update

Kahoot Quiz!
www.kahoot.it
Pin:1082210
52

53
1. Which integration pattern is enabled by the OData protocol & Salesforce Connect?
a) Data Orchestration
b) Data Virtualisation
c) Data Operationalisation
d) Data Standardisation

2. Which of these things is not supported by the OData protocol?
a) Metadata publication
b) Standardised URI conventions for filtering and sorting
c) Mandated universal implementation Framework & Tools
d) REST API Methods (like GET, POST etc)
54

3. Which of this is NOT a part of MuleSoft Automation Suite ?
a) RPA Manager
b) RPA Recorder
c) RPA Integrator
d) RPA Builder
55

56
● Share:
○ Tweet using the hashtag #MuleSoftMeetups #MuleSoftCommunity
○ Invite your network to join:
● Feedback:
○ Fill out the survey feedback and suggest topics for upcoming events
○ Contact MuleSoft at meetups@mulesoft.com for ways to improve the program
What’s next?

Introduce yourself to your neighbor
Networking time

London MuleSoft Meetup 15 Sept

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