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Mobile Customer
Relationship
Management for F&B
SNAPLION CREATES CUSTOM MOBILE APPS
THAT GROW PURCHASE FREQUENCY
Reward customers with the Spend Based Loyalty Model
Take Orders from EVERYWHERE
01
03
04
05
06
Interact with customers using Social Media integration
Get real time feedback to help improve your services
Offer location based services (nearest outlet, store hours)
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Make	
  the	
  VIP’s	
  fell	
  like	
  ..	
  Well	
  ..	
  VIP’s	
  02
Reward customers with the Spend Based Loyalty Model01
Reward customers with the Spend Based Loyalty Model01
Reward customers with the Spend Based Loyalty Model01
MANAGE CUSTOMER LOYALTY
ACROSS ALL YOUR LOCATIONS
USING SPEND BASED LOYALTY
Every bill receipt carries the QR
code equivalent to the spend value
Customers can simply download the
app and scan the points
Reward customers with the Spend Based Loyalty Model01
A SAMPLE BILL RECEIPT
Reward customers with the Spend Based Loyalty Model01
This QR code printed at the
top or bottom of every
bill generated = Spent value
on the bill
Thousands of customers earning points daily !
Customers can easily
view their point history
within the app
Customers can pick
and choose from
multiple redemption
options within the app
Earning and Redemption is as simple as
SCAN – EARN POINTS - REDEEM
Reward customers with the Spend Based Loyalty Model01
KILLER ANALYTICS
IDENTIFY YOUR CUSTOMERS
ON THE SOCIAL GRAPH
Reward customers with the Spend Based Loyalty Model01
Customer Level
Earn/Redeem Log
DAILY EMAIL CONTAINING POINTS BY LOCATION/
POINTS EARNED-BURNED BY INDIVIDUALS
DAILY REPORTING TO TRACK EARN/BURN
Reward customers with the Spend Based Loyalty Model01
Reward customers with the Spend Based Loyalty Model01
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Make VIP’s fell like … well … VIPs02
Filter content depending on users and groups
PERSONALIZE THE APP EXPERIENCE
Every user sees basic
content on the app
Designated users can login with
their unique mobile no. or email
addresses to login
Personalized content tailored to
the user is made available.
Ex. VIP Card in this case
An app is not a replica of your website, it is a tool that can be personalized to communicate with your customers..
OFFER SEAMLESS ORDERING OPTIONS
TO YOUR CUSTOMERS (ORDER FROM ALL PLATFORMS)
Take orders from EVERYWHERE03
ENGAGE USING SOCIAL MEDIA INTEGRATION
Facebook Twitter MusicPhotos
04 Interact with customers using Social Media integration
05 Offer location based services (nearest outlet, store hours)
05 Offer location based services (nearest outlet, store hours)
FEEDBACK	
  
06 Get real time feedback to help improve your services
Every bill receipt carries the QR
code equivalent to the spend value
Mobile Engagement & Delivery App

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Mobile Engagement & Delivery App

  • 2. SNAPLION CREATES CUSTOM MOBILE APPS THAT GROW PURCHASE FREQUENCY Reward customers with the Spend Based Loyalty Model Take Orders from EVERYWHERE 01 03 04 05 06 Interact with customers using Social Media integration Get real time feedback to help improve your services Offer location based services (nearest outlet, store hours)                          Make  the  VIP’s  fell  like  ..  Well  ..  VIP’s  02
  • 3. Reward customers with the Spend Based Loyalty Model01
  • 4. Reward customers with the Spend Based Loyalty Model01
  • 5. Reward customers with the Spend Based Loyalty Model01
  • 6. MANAGE CUSTOMER LOYALTY ACROSS ALL YOUR LOCATIONS USING SPEND BASED LOYALTY Every bill receipt carries the QR code equivalent to the spend value Customers can simply download the app and scan the points Reward customers with the Spend Based Loyalty Model01
  • 7. A SAMPLE BILL RECEIPT Reward customers with the Spend Based Loyalty Model01 This QR code printed at the top or bottom of every bill generated = Spent value on the bill
  • 8. Thousands of customers earning points daily ! Customers can easily view their point history within the app Customers can pick and choose from multiple redemption options within the app Earning and Redemption is as simple as SCAN – EARN POINTS - REDEEM Reward customers with the Spend Based Loyalty Model01
  • 9. KILLER ANALYTICS IDENTIFY YOUR CUSTOMERS ON THE SOCIAL GRAPH Reward customers with the Spend Based Loyalty Model01 Customer Level Earn/Redeem Log
  • 10. DAILY EMAIL CONTAINING POINTS BY LOCATION/ POINTS EARNED-BURNED BY INDIVIDUALS DAILY REPORTING TO TRACK EARN/BURN Reward customers with the Spend Based Loyalty Model01
  • 11. Reward customers with the Spend Based Loyalty Model01
  • 12.                          Make VIP’s fell like … well … VIPs02 Filter content depending on users and groups PERSONALIZE THE APP EXPERIENCE Every user sees basic content on the app Designated users can login with their unique mobile no. or email addresses to login Personalized content tailored to the user is made available. Ex. VIP Card in this case An app is not a replica of your website, it is a tool that can be personalized to communicate with your customers..
  • 13. OFFER SEAMLESS ORDERING OPTIONS TO YOUR CUSTOMERS (ORDER FROM ALL PLATFORMS) Take orders from EVERYWHERE03
  • 14. ENGAGE USING SOCIAL MEDIA INTEGRATION Facebook Twitter MusicPhotos 04 Interact with customers using Social Media integration
  • 15. 05 Offer location based services (nearest outlet, store hours)
  • 16. 05 Offer location based services (nearest outlet, store hours)
  • 17. FEEDBACK   06 Get real time feedback to help improve your services Every bill receipt carries the QR code equivalent to the spend value