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Happy and Productive Teams | Matti Klasson | Agile Greece Summit 2016
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© King.com Ltd
2015 – Commercially confidential Page 1
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2015 – Commercially confidential© King.com Ltd 2015 – Commercially confidential Joined King November 2013 Page 12
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2015 – Commercially confidential People Lead Matti Klasson Page 13 Lorem Sed non purus rhoncus mi tristique?
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© King.com Ltd
2015 – Commercially confidential Falls between HR and Agile Matti Klasson Page 14 Lorem Sed non purus rhoncus mi tristique?
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© King.com Ltd
2015 – Commercially confidential Enable small team create BIG games Matti Klasson Page 15 Lorem Sed non purus rhoncus mi tristique?
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© King.com Ltd
2015 – Commercially confidential Happy and productive teams Page 16 Matti Klasson - Development People Lead Agile Summit Greece September 2016
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© King.com Ltd
2015 – Commercially confidential What’s a great team? Page 17
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© King.com Ltd
2015 – Commercially confidential Understand the customers needs Page 18
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© King.com Ltd
2015 – Commercially confidential Bring value to the customer as fast as possible Page 19
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© King.com Ltd
2015 – Commercially confidential Ability to adapt to change Page 20
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© King.com Ltd
2015 – Commercially confidential Communication and Transparency Page 21
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© King.com Ltd
2015 – Commercially confidential Page 25 Show vulnerability
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© King.com Ltd
2015 – Commercially confidential Page 26 Show vulnerability Speak open
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© King.com Ltd
2015 – Commercially confidential Page 27 Show vulnerability Speak open Commitment Follows Healthy conflict
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© King.com Ltd
2015 – Commercially confidential Page 28 Show vulnerability Speak open Commitment Follows Healthy conflict 100% buy-in
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© King.com Ltd
2015 – Commercially confidential Page 29 Show vulnerability Speak open Commitment Follows Healthy conflict 100% buy-in Focus on deliver results
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2015 – Commercially confidential Page 30
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© King.com Ltd
2015 – Commercially confidential Project Aristotle Page 31
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© King.com Ltd
2015 – Commercially confidential Project Aristotle Everybody's voice is heard Page 32
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2015 – Commercially confidential Project Aristotle Everybody's voice is heard High ‘‘average social sensitivity’’ Page 33
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© King.com Ltd
2015 – Commercially confidential About King Page 34 We make great games • We have developed more than 200 fun titles and our games can be played and enjoyed all over the world. • 409 million monthly active users (Q2 2016). King has offices and studios in Stockholm, London, Barcelona, Bucharest, Malmo, Berlin, Singapore, Seattle, San Francisco, Malta, Tokyo, Seoul and Shanghai.
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© King.com Ltd
2015 – Commercially confidential Some stats and facts About King Page 35 2000Employees(approx) Four global franchises: Founded in 2003, 12 studios in Stockholm, London, Barcelona, Malmo, Berlin, Singapore and Seattle. Global leader in cross-platform casual games. Candy Crush Pet Rescue Farm Heroes Bubble Witch
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© King.com Ltd
2015 – Commercially confidential Page 36 Some stats and facts 1.000.000.000.000 Millions of players around the world. 10 billion hours of played and watched time spent by players across the Activision Blizzard group (including King) in Q2 2016 More than 1 trillion levels played! • Games popular across platforms, and can be played anywhere, anytime on any device. • Average daily gameplays: 1,441 million • We had 3 of the top 15 grossing games on U.S app stores for the 10th quarter in a row (Source: App Annie monthly ranking up to June 2016) • Our Saga games allow players to switch platform without losing their progress. About King
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© King.com Ltd
2015 – Commercially confidential The evolution of King About King Page 37 • Founded in 2003 • Originally games were only available through our site and portals including AOL and Yahoo! Online skill Social Mobile • Launched first game on Facebook in Q2 2011 • Launched first game on mobile H2 2012
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2015 – Commercially confidential Some of our games About King Page 38
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2015 – Commercially confidential Evolve Leadership Page 39
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2015 – Commercially confidential As we are working with lots of teams on King with different challenges - we saw a need to improve and evolve the leadership from a team perspective. Today most of this work is very reactive and in a firefighting way. We would like a more proactive way of working. The purpose is in a organized way give our leader on King a gift of how to improve their leadership and to give our core workers a channel to give this gift. Page 40
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2015 – Commercially confidential Page 41 Values Measure Leadership Survey Actions Feedback Measure more 360 Pair Coaching Connect the Two tails
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2015 – Commercially confidential How good leader is Mr Toffee on a scale 1-10? Page 43
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© King.com Ltd
2015 – Commercially confidential How good leader is Mr Toffee on a scale 1-10? Why not a higher score? and Why not a lower score? Page 44
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2015 – Commercially confidential Attributes vs No attributes Page 45
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2015 – Commercially confidential 0 5 10 15 20 25 30 Top unique – Positive in Test A Positive Numbers – top unique tags Page 47 0 2 4 6 8 10 12 14 16 18 Top unique – Positive in test B Positive
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2015 – Commercially confidential 0 2 4 6 8 10 12 14 16 18 Negative in test B Negative Numbers – top unique tags Page 48 0 2 4 6 8 10 12 14 16 18 Negative in test A Negative
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2015 – Commercially confidential We ran 2 sessions with leaders from both test group A and B that has received really good scores and asked them to group the tags. After they had grouped them we asked them to name the areas (Attributes). In this way we back off, and instead of assuming we understand and know what a good leader is and what attributes that defines them we let the good leaders that we have to define them. Leadership attribute workshops Page 49
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2015 – Commercially confidential She is present and available Available = 14 Invisible = 8, Unavailable = 32, N/A = 11, Present = 14, Role Expectations = 13 She is a person I like to work with Friendly = 40, Communication =15 , Supportive =27, Protect the team = 9, Care about the team = 9, Approachable = 28, Listener = 30 She ensures inspiration and purpose Ideas =11, Vision = 17, Innovative = 11, Direction =10, Passion = 17 Direction =6, Vision = 17, Innovative = 11, She trust me Direction = 10, ,Transparency = 10,Trust = 12, Delegation = 10, Empowerment = 14 Vision = 17, Trust = 10, Delegation = 7, Micro Management = 11, Empowerment = 9, Transparency = 16 She helps me grow Learning = 5, Feedback = 21 Learning = 7, Coaching = 7 She is a team player that gets shit done Contributor = 12, Team player = 11, Doer =13, Domain Knowledge =36, Lead by example = 6, Knows The Customer =11 Team player = 6, Contributor = 6, Domain Knowledge = 11, Lead by example = 17 Strong Vison Direcction, Vision, Transparency, communication Presence (Närvarnade) Present, Approachable, Available, unavailable, invisable Protect the team Protect the team King Values Friendly, Passion, Doer,. Ideas, Innovative Trust the team Delegation, Trust, Empowerment, micro management Grow individual / Team Feedback, Supportive, Listener Coaching Knows the business Domain Knowledge, Knows the customer Lead Process Learning Laget före jaget Team Player no category Lead by example, N/A, Leadership, Role expectation, Contributor Group B Page 50 Group A
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2015 – Commercially confidential • Finalize the leadership attributes • Use the data from the survey from a D&I perspective • Use the data as input for a King leadership philosophy • Create a lightweight survey to check-in on the leadership on regular basis • Connect the results from the survey to leadership training and coaching. Way forward Page 51
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