SlideShare a Scribd company logo
1 of 31
A proud member of the
@asplake agendashift.com/right-to-left
Mike Burrows
Founder, Agendashift
www.agendashift.com
mike@agendashift.com
@asplake #agendashift
Right to Left
(2019)
A proud member of the
@asplake agendashift.com/right-to-left
Image: commons.wikimedia.org/wiki/File:Lego_Color_Bricks.jpg
A proud member of the
@asplake agendashift.com/right-to-left
Source: www.flickr.com/photos/aukirk/8171237624Source: pixabay.com/en/plastic-polymer-granules-1061731/
A proud member of the
@asplake agendashift.com/right-to-left
Backlog items in JIRA*… People collaborating over
working software that is
beginning to meet needs*Other tracking tools are available
Your kind of Agile?
A proud member of the
@asplake agendashift.com/right-to-left
Two levels of backlog,
planning events, …
Shared objectives pursued
goal by goal…
Your kind of Scrum?
A proud member of the
@asplake agendashift.com/right-to-left
n levels of backlog,
planning events, …
Shared objectives pursued
goal by goal…
SAFe?
A proud member of the
@asplake agendashift.com/right-to-left
• Prescribe a process
• Justify it
• Roll it out
• Deal with the
consequences
• Agree on outcomes
• Generate some options
• Test assumptions
• Begin to treat change
as part of the day job
Agile adoption?
agendashift.com/engagement-model
A proud member of the
@asplake agendashift.com/right-to-left
The Agile Industrial Complex
imposing methods on people is
an absolute travesty.
Martin Fowler, The State of Agile Software in 2018
martinfowler.com/articles/agile-aus-2018.html
agendashift.com/engagement-model
A proud member of the
@asplake agendashift.com/right-to-left
Right to Left: Understand, manage, improve
A proud member of the
@asplake agendashift.com/right-to-left
Right to Left: Understand, manage, improve
Agree
Urgency
Inprogress ( )
CompleteJNegotiate
Change
( 2 )
Validate
Adoption
( 2 )
Verify
Performance
( 2 )
Accepted
Rejected
AU NC VA VP
MB
BBB/ /
MBKF
B
MB
SC
AW
AW
B
MBKF
B
MB
MB
MB
MB
MB
MB
MB
MB
MB
AW
B
agendashift.com/changeban
5. Organise for clarity of intent,
speed of decision-making, and alignment of
Elaboration
Actions framed,
our thinking tested
4. Manage
testing
Mapping
Plans & priorities
visualised
3. Keep the
for change
visible
Discovery
Where we’d like
to get to
Exploration
Prospecting for
opportunities
1. Start with
Operation
Change as
real work
impact
agendashift.com/overviewCopyright © 2018 Agendashift™
Agendashift is a trading name of Positive Incline Ltd
2. Agree on
needs
outcomes
agenda options
assumptions
agendashift.com/overviewCopyright © 2018 Agendashift™
Agendashift is a trading name of Positive Incline Ltd
5. Organise for clarity of intent,
speed of decision-making, and alignment of
Elaboration
Actions framed,
our thinking tested
4. Manage
testing
Mapping
Plans & priorities
visualised
3. Keep the
for change
visible
Operation
Change as
real work
impact
agenda options
assumptions
Discovery
Where we’d like
to get to
Exploration
Prospecting for
opportunities
1. Start with
2. Agree on
needs
outcomes
agendashift.com/discoveryCopyright © 2018 Agendashift™
Agendashift is a trading name of Positive Incline Ltd
5. Organise for clarity of intent,
speed of decision-making, and alignment of
Elaboration
Actions framed,
our thinking tested
4. Manage
testing
Mapping
Plans & priorities
visualised
3. Keep the
for change
visible
Exploration
Prospecting for
opportunities
Operation
Change as
real work
impact
agenda options
assumptions
Discovery
Where we’d like
to get to
1. Start with
2. Agree on
needs
outcomes
A proud member of the
@asplake agendashift.com/right-to-leftagendashift.com/true-north
Imagine…
Everyone able to work consistently at their best:
• Individuals, teams, between teams,
across the organisation and beyond
• Right conversations, right people,
best possible moment
• Needs anticipated, met at just the right time
A proud member of the
@asplake agendashift.com/right-to-leftagendashift.com/true-north
Imagine…
Everyone able to work consistently at their best:
• Individuals, teams, between teams,
across the organisation and beyond
• Right conversations, right people,
best possible moment
• Needs anticipated, met at just the right time
Q1: What’s that like? What’s different?
A proud member of the
@asplake agendashift.com/right-to-leftagendashift.com/true-north
Imagine…
Everyone able to work consistently at their best:
• Individuals, teams, between teams,
across the organisation and beyond
• Right conversations, right people,
best possible moment
• Needs anticipated, met at just the right time
Q2: What obstacles do you see?
A proud member of the
@asplake agendashift.com/right-to-leftagendashift.com/true-north
Imagine…
Everyone able to work consistently at their best:
• Individuals, teams, between teams,
across the organisation and beyond
• Right conversations, right people,
best possible moment
• Needs anticipated, met at just the right time
Q3: What would you like to have happen?
A proud member of the
@asplake agendashift.com/right-to-leftagendashift.com/true-north
Imagine…
Everyone able to work consistently at their best:
• Individuals, teams, between teams,
across the organisation and beyond
• Right conversations, right people,
best possible moment
• Needs anticipated, met at just the right time
Q4:Then what happens?
A proud member of the
@asplake agendashift.com/right-to-left
A proud member of the
Is there a relationship between X andY?
www.agendashift.com/resources #agendashift #cleanlanguage
What would you like to have happen?
And your first/next obstacle?
And when X,
then what happens?
What happens
before X?
What kind of X?
Is there anything
else about X?
What is happening
when X?
15-minute FOTO
From ObstaclesTo Outcomes –
as many as you can generate in 15
minutes, using only clean questions
and the client’s own words
agendashift.com/15-minute-foto
A proud member of the
@asplake agendashift.com/right-to-leftagendashift.com/true-north
Imagine…
Everyone able to work consistently at their best:
• Individuals, teams, between teams,
across the organisation and beyond
• Right conversations, right people,
best possible moment
• Needs anticipated, met at just the right time
Q5:Then what happens?
(2019) 1-4. Right to left
5. Outside in
6. Upside down
1. Lean production
2. Agile & Lean-Agile
3. Patterns & frameworks
4. Viable scaling & change
• Strategy
• Feedback loops
• Servant Leadership
• Organisation
@asplake agendashift.com/right-to-left
A proud member of the
@asplake agendashift.com/right-to-left
A thing is whole according to how
free it is of inner contradictions.
When it is at war with itself, and gives
rise to forces which act to tear it down,
it is unwhole. The more free it is of its
own inner contradictions, the more
whole and healthy and wholehearted
it becomes.
A proud member of the
@asplake agendashift.com/right-to-left
Outside in strategy review, Agendashift-style
2. Organisation
3. Product
4. Platform
5.Team
1. Customer
A proud member of the
@asplake agendashift.com/right-to-left
Outside in strategy review, Agendashift-style
2. Organisation
3. Product
4. Platform
5.Team
1. Customer
A proud member of the
@asplake agendashift.com/right-to-left
Outside in service delivery review, Agendashift-style
2. Organisation
3. Product
4. Platform
5.Team
1. Customer
Rejected experiments
For each activity (column) in the process, describe a rejected experiment:
“We believed <hypothesis>
but were surprised while <activity>
to discover <insight>
and rejected this idea”
“Had we tried <x>,
we might have discovered this
<sooner &/or more cheaply &/or more safely>”
agendashift.com/changeban
Reflecting on
what we learned
Reflecting on
how we learned it
(2019) 1-4. Right to left
5. Outside in
6. Upside down
1. Lean production
2. Agile & Lean-Agile
3. Patterns & frameworks
4. Viable scaling & change
• Strategy
• Feedback loops
• Servant Leadership
• Organisation
@asplake agendashift.com/right-to-left
A proud member of the
@asplake agendashift.com/right-to-left
Upside down – the inverted pyramid
Capability
(process, adaptability)
Delivery
(product, performance)
Mission
(organisation, fitness)
Customer
CEO
A proud member of the
@asplake agendashift.com/right-to-left
Right to left, outside in, upside down
Capability
(process, adaptability)
Delivery
(product, performance)
Mission
(organisation, fitness)
agendashift.com/done
Done (adj) /dʌn/
Someone’s need was met.
A proud member of the
@asplake agendashift.com/right-to-left
Mike Burrows
Founder, Agendashift
www.agendashift.com
mike@agendashift.com
@asplake #agendashift
Right to Left
(2019)

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Agile Gurugram 2019 Conference | Right to left | Mike Burrows

  • 1. A proud member of the @asplake agendashift.com/right-to-left Mike Burrows Founder, Agendashift www.agendashift.com mike@agendashift.com @asplake #agendashift Right to Left (2019)
  • 2. A proud member of the @asplake agendashift.com/right-to-left Image: commons.wikimedia.org/wiki/File:Lego_Color_Bricks.jpg
  • 3. A proud member of the @asplake agendashift.com/right-to-left Source: www.flickr.com/photos/aukirk/8171237624Source: pixabay.com/en/plastic-polymer-granules-1061731/
  • 4. A proud member of the @asplake agendashift.com/right-to-left Backlog items in JIRA*… People collaborating over working software that is beginning to meet needs*Other tracking tools are available Your kind of Agile?
  • 5. A proud member of the @asplake agendashift.com/right-to-left Two levels of backlog, planning events, … Shared objectives pursued goal by goal… Your kind of Scrum?
  • 6. A proud member of the @asplake agendashift.com/right-to-left n levels of backlog, planning events, … Shared objectives pursued goal by goal… SAFe?
  • 7. A proud member of the @asplake agendashift.com/right-to-left • Prescribe a process • Justify it • Roll it out • Deal with the consequences • Agree on outcomes • Generate some options • Test assumptions • Begin to treat change as part of the day job Agile adoption? agendashift.com/engagement-model
  • 8. A proud member of the @asplake agendashift.com/right-to-left The Agile Industrial Complex imposing methods on people is an absolute travesty. Martin Fowler, The State of Agile Software in 2018 martinfowler.com/articles/agile-aus-2018.html agendashift.com/engagement-model
  • 9. A proud member of the @asplake agendashift.com/right-to-left Right to Left: Understand, manage, improve
  • 10. A proud member of the @asplake agendashift.com/right-to-left Right to Left: Understand, manage, improve Agree Urgency Inprogress ( ) CompleteJNegotiate Change ( 2 ) Validate Adoption ( 2 ) Verify Performance ( 2 ) Accepted Rejected AU NC VA VP MB BBB/ / MBKF B MB SC AW AW B MBKF B MB MB MB MB MB MB MB MB MB AW B agendashift.com/changeban
  • 11. 5. Organise for clarity of intent, speed of decision-making, and alignment of Elaboration Actions framed, our thinking tested 4. Manage testing Mapping Plans & priorities visualised 3. Keep the for change visible Discovery Where we’d like to get to Exploration Prospecting for opportunities 1. Start with Operation Change as real work impact agendashift.com/overviewCopyright © 2018 Agendashift™ Agendashift is a trading name of Positive Incline Ltd 2. Agree on needs outcomes agenda options assumptions
  • 12. agendashift.com/overviewCopyright © 2018 Agendashift™ Agendashift is a trading name of Positive Incline Ltd 5. Organise for clarity of intent, speed of decision-making, and alignment of Elaboration Actions framed, our thinking tested 4. Manage testing Mapping Plans & priorities visualised 3. Keep the for change visible Operation Change as real work impact agenda options assumptions Discovery Where we’d like to get to Exploration Prospecting for opportunities 1. Start with 2. Agree on needs outcomes
  • 13. agendashift.com/discoveryCopyright © 2018 Agendashift™ Agendashift is a trading name of Positive Incline Ltd 5. Organise for clarity of intent, speed of decision-making, and alignment of Elaboration Actions framed, our thinking tested 4. Manage testing Mapping Plans & priorities visualised 3. Keep the for change visible Exploration Prospecting for opportunities Operation Change as real work impact agenda options assumptions Discovery Where we’d like to get to 1. Start with 2. Agree on needs outcomes
  • 14. A proud member of the @asplake agendashift.com/right-to-leftagendashift.com/true-north Imagine… Everyone able to work consistently at their best: • Individuals, teams, between teams, across the organisation and beyond • Right conversations, right people, best possible moment • Needs anticipated, met at just the right time
  • 15. A proud member of the @asplake agendashift.com/right-to-leftagendashift.com/true-north Imagine… Everyone able to work consistently at their best: • Individuals, teams, between teams, across the organisation and beyond • Right conversations, right people, best possible moment • Needs anticipated, met at just the right time Q1: What’s that like? What’s different?
  • 16. A proud member of the @asplake agendashift.com/right-to-leftagendashift.com/true-north Imagine… Everyone able to work consistently at their best: • Individuals, teams, between teams, across the organisation and beyond • Right conversations, right people, best possible moment • Needs anticipated, met at just the right time Q2: What obstacles do you see?
  • 17. A proud member of the @asplake agendashift.com/right-to-leftagendashift.com/true-north Imagine… Everyone able to work consistently at their best: • Individuals, teams, between teams, across the organisation and beyond • Right conversations, right people, best possible moment • Needs anticipated, met at just the right time Q3: What would you like to have happen?
  • 18. A proud member of the @asplake agendashift.com/right-to-leftagendashift.com/true-north Imagine… Everyone able to work consistently at their best: • Individuals, teams, between teams, across the organisation and beyond • Right conversations, right people, best possible moment • Needs anticipated, met at just the right time Q4:Then what happens?
  • 19. A proud member of the @asplake agendashift.com/right-to-left A proud member of the Is there a relationship between X andY? www.agendashift.com/resources #agendashift #cleanlanguage What would you like to have happen? And your first/next obstacle? And when X, then what happens? What happens before X? What kind of X? Is there anything else about X? What is happening when X? 15-minute FOTO From ObstaclesTo Outcomes – as many as you can generate in 15 minutes, using only clean questions and the client’s own words agendashift.com/15-minute-foto
  • 20. A proud member of the @asplake agendashift.com/right-to-leftagendashift.com/true-north Imagine… Everyone able to work consistently at their best: • Individuals, teams, between teams, across the organisation and beyond • Right conversations, right people, best possible moment • Needs anticipated, met at just the right time Q5:Then what happens?
  • 21. (2019) 1-4. Right to left 5. Outside in 6. Upside down 1. Lean production 2. Agile & Lean-Agile 3. Patterns & frameworks 4. Viable scaling & change • Strategy • Feedback loops • Servant Leadership • Organisation @asplake agendashift.com/right-to-left
  • 22. A proud member of the @asplake agendashift.com/right-to-left A thing is whole according to how free it is of inner contradictions. When it is at war with itself, and gives rise to forces which act to tear it down, it is unwhole. The more free it is of its own inner contradictions, the more whole and healthy and wholehearted it becomes.
  • 23. A proud member of the @asplake agendashift.com/right-to-left Outside in strategy review, Agendashift-style 2. Organisation 3. Product 4. Platform 5.Team 1. Customer
  • 24. A proud member of the @asplake agendashift.com/right-to-left Outside in strategy review, Agendashift-style 2. Organisation 3. Product 4. Platform 5.Team 1. Customer
  • 25. A proud member of the @asplake agendashift.com/right-to-left Outside in service delivery review, Agendashift-style 2. Organisation 3. Product 4. Platform 5.Team 1. Customer
  • 26. Rejected experiments For each activity (column) in the process, describe a rejected experiment: “We believed <hypothesis> but were surprised while <activity> to discover <insight> and rejected this idea” “Had we tried <x>, we might have discovered this <sooner &/or more cheaply &/or more safely>” agendashift.com/changeban Reflecting on what we learned Reflecting on how we learned it
  • 27. (2019) 1-4. Right to left 5. Outside in 6. Upside down 1. Lean production 2. Agile & Lean-Agile 3. Patterns & frameworks 4. Viable scaling & change • Strategy • Feedback loops • Servant Leadership • Organisation @asplake agendashift.com/right-to-left
  • 28. A proud member of the @asplake agendashift.com/right-to-left Upside down – the inverted pyramid Capability (process, adaptability) Delivery (product, performance) Mission (organisation, fitness) Customer CEO
  • 29. A proud member of the @asplake agendashift.com/right-to-left Right to left, outside in, upside down Capability (process, adaptability) Delivery (product, performance) Mission (organisation, fitness)
  • 31. A proud member of the @asplake agendashift.com/right-to-left Mike Burrows Founder, Agendashift www.agendashift.com mike@agendashift.com @asplake #agendashift Right to Left (2019)