1. INSPIRE CHANGE ACT ON RESULTS
AGILE WORKS!!
June 23th, 2014!
Jarl Meijer !
23 October 2013! 1

2. Rev. 2013 – 09!
INSPIRE CHANGE ACT ON RESULTS
CONTACT INFO!
Jarl Meijer!
!
Day Job!
Agile Coach, Consultant & Trainer at Xebia NL!
!
Night-Jobs!
Father of 3 kids!
Agile Consortium Examiner!
!
Major Clients!
Eneco, Essent, Nationale Nederlanden, ING,
Ziggo!
!
Contact!
Utrechtseweg 49!
1213 TL Hilversum!
The Netherlands!
jmeijer@xebia.com !
m +31 6 51 57 12 92!
!
!
!
23 October 2013! 2!

3. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
OVERVIEW!
! Introduction !
! Benefits gained!
‒ 8.1!
‒ Good outcomes!
‒ Main effects!
‒ Agile projects perform better!
‒ Customers value Agile!
! Improvements and concerns!
‒ Management commitment!
‒ Product Owner commitment!
‒ Fallback of 50%!!
! Trends!
‒ More organisations!
‒ Bigger organisations!
‒ Outside IT!
23 October 2013! 3!

4. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
AGILE SURVEYS – BACKGROUND!
! In 2010 Xebia started the Agile Surveys in the
Netherlands, with support from the Agile community!
! Yearly survey!
! Goals are:!
‒ To gain insight in the Agile adoption in The
Netherlands!
‒ To collect more objective feedback and learn about
how Agile is experienced!
23 October 2013! 4!

5. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
AGILE SURVEY - SETUP!
! About 30 questions, multiple choice!
! Participants are invited via IT-media, Dutch
communities (Agile, Project Management, Testing,
Architecture) and the Xebia network!
! From 300 in 2010 à 1.250 respondents in 2014!
!
! We do NOT claim scientific correctness, but ..!
! Advised by an independent research office !
‒ Neutral / non-colored questions!
‒ Independent statistical analysis!
! Results confirm our daily practice !
!
23 October 2013! 5!

6. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
PUBLICATION OF RESULTS!
! Results are presented!
‒ In 2010-2012 – Report!
‒ 2013 – Seminar and e-book (sorry, in Dutch only)!
! Freely available via xebia.com!
23 October 2013! 6!

7. Rev. 2013 – 09!
RESULTS:
AGILE WORKS!!
23 October 2013! 7!

8. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
EIGHT DOT ONE OUT OF TEN!!
! On average scale 1-10 à 8.1!
! Organizations with a smaller share of Agile (<25%
teams are Agile) à are more modest in their
enthusiasm (7,1)!
! Extended team members (around the core teams) are
most positive (8,3), team members a bit less (7,8). !
23 October 2013! 8!
8.1

9. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
HAPPY IMPLIES HAPPY!
! Happy about Agile means happy about the products
Agile teams deliver !
! 77% of the respondents is (highly) satisfied about the
products realized and delivered by Agile teams!
23 October 2013! 9!

10. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
AGILE PROJECTS PERFORM BETTER!
23 October 2013! 10!
From the e-book Agile Survey 2013!
22%
claims they can proof the better results
Proven better results
Not applicable
Same – (proven) worse
(Proven) better

11. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
INTERESTING TO COMPARE WITH CHAOS
MANIFESTO 2013!
! The Chaos Manifesto 2013!
‒ Claims Agile Process as nr 6 success factor!
‒ But equal results!
23 October 2013! 11!
Chaos Manifesto 2013!

12. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
RESPONDING TO CHANGE ON THE MARKET!
! Bijna drie kwart (71%) van de respondenten vindt dat
hun organisatie door de Agile werkwijze goed in staat
is om in te spelen op veranderingen in de markt. !
! Een op de vijf ondervraagden is het hier echter niet
mee eens.!
! Naarmate meer teams binnen de organisatie Agile
werken, is men positiever over de flexibiliteit van de
organisatie. !
! Degenen die zelf niet Agile werken zijn wat minder
enthousiast over het aanpassingsvermogen van hun
organisatie.!
! <video Jeff?!
23 October 2013! 12!

13. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
RESPONDING TO CHANGE ON THE MARKET!
23 October 2013! 13!

14. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
CUSTOMERS VALUE AGILE!
23 October 2013! 14!
From the e-book Agile Survey 2013!
!
What is the effect of Agile on customer satisfaction?
Don’t know
Strongly reduced
Reduced
The same
Improved
Strongly improved

15. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
CUSTOMERS VALUE AGILE!
! Better, results and products!
! Transparency, including value!
! Emotion, it’s my team!
! Influence, I can decide what needs to be done!
23 October 2013! 15!
Picture from: http://www.quietvillagelandscaping.com!

16. Rev. 2013 – 09!
MAIN EFFECTS OF AGILE!
Source: Agile Survey 2013, Xebia - http://www.xebia.com/agilesurvey2013
8%
8%
12%
12%
13%
14%
20%
26%
26%
31%
29%
49%
64%
51%
61%
60%
59%
54%
48%
52%
47%
36%
20%
31%
22%
24%
18%
17%
23%
14%
4%
6%
3%
5%
3%
2%
2%
2%
2%
3%
12%Andere effecten
Risico reductie
Efficiëntie
Software kwaliteit
Productiviteit
Klanttevredenheid
Time to market
Omgang met verandering
Samenwerking Business en IT
Team motivatie / werkplezier
What are the main effects of applying Agile in your organisatone?
(base = experience with Agile, n=644)
Sterk verbeterd Verbeterd Hetzelfde Verslechterd Sterk verslechterd Weet niet
83%
74%
80%
76%
57%
37%
74%
74%
63%
79%
Responding to change
Time to market
Team motivation / job satisfaction
Transparency, Predictability, Efficacy, Velocity
Customer satisfaction
Productivity
Software quality
Efficiency
Risk reduction
Other effects
Collaboration Business + IT
Highly improved
Improved
Reduced
Seriously reduced
Don’t know
Unchanged

17. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
WHEN COMPARED TO 2012!
! More or less the same. Some interesting shifts!
! Conviction is increasing that Agile projects lead to
better results.!
! Increasing effects on risk reduction, efficiency and
productivity.!
! The success of Agile projects depends less on lack of
Agile knowledge, but more on conflicting traditional
culture and lack of management commitment!
! The expansion of Agile is less limited to integration
problems with traditional methods, like PRINCE2 and
RUP, but more often to insufficient predictability.!
23 October 2013! 17!

18. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
SOME OTHER RESULTS!
! Agile has a positive influence on the position of the IT
department. Agile IT is more seen as a serious
partner!
! Positive effects on culture, collaboration and
communication within the organization!
23 October 2013! 18!

19. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
IMPROVED COLLABORATION!
! Goede teams zijn onmisbaar voor het succes van welk bedrijf
dan ook. Zij vormen de kern van het productontwikkelproces. Het
is daarom interessant om te onderzoeken wat de invoering van
een Agile werkwijze brengt binnen teams.!
! !
! De invoer van Agile heeft binnen de teams impact op zowel
communicatie, vakmanschap als cultuur. Het belangrijkste effect
is dat teamleden beter met elkaar communiceren (71%). Hierdoor
ontstaat meer inzicht in voortgang, blokkades en resultaten (55%)
en leren teamleden meer van elkaar (54%). Het leidt ook tot een
grotere betrokkenheid (52%) en gezamenlijke
verantwoordelijkheid (48%) binnen de teams en betere
communicatie met stakeholders (49%).!
! !
! Bijna drie kwart (73%) van de respondenten zegt dat teams
binnen hun organisatie beter werken als collectief na de invoer
van Agile.!
23 October 2013! 19!

20. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
23 October 2013! 20!

21. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
! Naarmate een groter deel van de teams Agile werkt,
wordt de IT-afdeling vaker als strategische partner
gezien. !
! Mogelijk stelt de Agile werkwijze de IT-afdeling in staat
om deze rol beter te vervullen. !
! Het is echter ook mogelijk dat organisaties die de IT-
afdeling als strategisch partner zien, vaker Agile gaan
werken.!
23 October 2013! 21!

22. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
AREAS FOR IMPROVEMENT!
The main areas for improvement are:!
!
! Management commitment!
! Product Owner role, and commitment!
23 October 2013! 22!

23. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
34%: LACK OF MANAGEMENT COMMITMENT!
23 October 2013! 23!

24. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
PRODUCT OWNER ROLE!
23 October 2013! 24!
Product owners should spend more time per team
current desired

25. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
PRODUCT OWNER COMPARED WITH 2012!
! Satisfaction about Product Owner increased in 2013!
‒ From 32% to 46%.!
! Product owners spend more time per team!
‒ From 1,9 day per week to 2,1 days in 2013.!
‒ Teams desire for around 2,6 days per week (same
as in 2012)!
‒ So the gap is reduced, but still exists.!
23 October 2013! 25!

26. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
CONCERN FOR ORGANIZATIONAL GRAVITY!
23 October 2013! 26!
No
Yes
53% is concerned of falling back into traditional behavior,
due to deadlines and project risks

27. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
FALLBACK IN TRADITIONAL BEHAVIOR!
23 October 2013! 27!

28. Rev. 2013 – 09!
SOME TRENDS!
23 October 2013! 28!

29. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
TRENDS FROM THE AGILE SURVEY NL!
! Growth in respondents from 300à 1.250!
! Small trends in growth in !
‒ Business (management) participants 4% à 8 %!
‒ IT Management 12% à 17%!
‒ Teammembers +/+ 4%!
‒ Project Management (-/- 7%) and Senior
Management (-/- 6%)!
‒ Consultants ((-/- 2%)!
!
23 October 2013! 29!
From some to all organizations

30. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
TRENDS FROM THE AGILE SURVEY NL!
! Size of the companies increases!
‒ <50 employees from 43% à 21%!
‒ >1.000 employees from 29% à 50%!
!
23 October 2013! 30!
From small to all organizations

31. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
TRENDS FROM THE AGILE SURVEY NL!
Yes, Agile projects perform better than non-Agile projects:!
! 2010 à 82%!
! 2011 à 76%!
! 2012 à 69%!
! 2013 à 73%!
!
23 October 2013! 31!
Agile is back again!

32. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
SCRUM!!
! Scrum is still by far the most widely used method.!
! Kanban keeps around 20% in the 2011-2012-2013
surveys.!
23 October 2013! 32!

33. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
TRENDS IN AGILE – AGILE = EXPANDING!
Teams, Agile/Scrum as something different, and
offshoring!
!
Product Owner role!
!
Scaling and Continuous Delivery (now 37% applies)!
!
DevOps (32%) and Outside IT (27%)!
23 October 2013! 33!
2010
2014
Agile is expanding!

34. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
THE AGILE EXPANSION!
23 October 2013! 34!
IT
Change Teams
Product Owner
IT
Operations
Teams
(Portfolio)
management
Business
Teams

35. Rev. 2013 – 09!
Source: https://www.box.com/shared/mg9kq3d17e !
AGILE OUTSIDE IT-PRODUCT DEVELOPMENT!
! Already 27% of the 2013 participants say Agile is used
outside IT in their organization.!
‒ 75% says it is successful!
‒ 12,5% says it is not (similar to Agile in IT)!
! Agile could be most beneficial in R&D, Marketing and
Operations. !
! 50% sees the potential for Agile in these areas!
‒ Currently, almost 10% already does Agile here!
23 October 2013! 35!

36. Rev. 2013 – 09!
THANK YOU !!
36!23 October 2013!