Personal Information
Organização/Local de trabalho
Nürnberg Area, Germany Germany
Cargo
Recognised Expert for Service Design, Customer Experience and Innovation Jams.
Setor
NGO / Public Service
Sobre
Co-Initiator of the world's largest Service Innovation event. Consultant, project leader and trainer for customer experience design, service design, design thinking and innovation. Recognised expert in using theatrical tools in customer experience and service design. Co-initiator of award-winning global innovation events such as Global Service Jam and Global GovJam. Specialist in developing and delivering training and education for design thinking, customer experience and service design. Specialist in embedding service design thinking in organisations.
Lecturer and teacher of service design thinking at various universities including IE Madrid (Adjunct Professor 2014), AHO Architecture an...
Marcadores
#gsusjam
#ggovjam
#gsjam
#cx
#customerexperience
#designthinking
#servicedesign
#innovation
Ver mais
Apresentações
(3)Personal Information
Organização/Local de trabalho
Nürnberg Area, Germany Germany
Cargo
Recognised Expert for Service Design, Customer Experience and Innovation Jams.
Setor
NGO / Public Service
Sobre
Co-Initiator of the world's largest Service Innovation event. Consultant, project leader and trainer for customer experience design, service design, design thinking and innovation. Recognised expert in using theatrical tools in customer experience and service design. Co-initiator of award-winning global innovation events such as Global Service Jam and Global GovJam. Specialist in developing and delivering training and education for design thinking, customer experience and service design. Specialist in embedding service design thinking in organisations.
Lecturer and teacher of service design thinking at various universities including IE Madrid (Adjunct Professor 2014), AHO Architecture an...
Marcadores
#gsusjam
#ggovjam
#gsjam
#cx
#customerexperience
#designthinking
#servicedesign
#innovation
Ver mais