This document discusses key elements of organizational culture including vision, values, practices, people, narrative, and place. It provides examples of vision statements from different companies and discusses how values should reflect the organization's identity and guide decision-making. The document also addresses how practices and people shape the culture by reinforcing the vision and values. It emphasizes focusing on employee development, recognition, and creating a motivational work environment.

1. Creating a Great
Organizational
Culture:
From Concept to Action
October 27, 2015

2. You must be the
change you wish to
see in the world.

3. Here's to the crazy ones, the misfits, the rebels,
the troublemakers, the round pegs in the
square holes... the ones who see things
differently -- they're not fond of rules... You
can quote them, disagree with them, glorify or
vilify them, but the only thing you can't do is
ignore them because they change things... they
push the human race forward, and while some
may see them as the crazy ones, we see
genius, because the ones who are crazy
enough to think that they can change the
[City], are the ones who do.

4. Lone Nut
Be the Passionate
Irritant
or at least the First
Follower!

7. YOUR TURN
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8. ERIC SIU -
ENTREPRENEUR

9. ERIC SIU -
ENTREPRENEUR

10. HYGIENE V.
MOTIVATORS

11. Carl

12. • Vision
• Values
• Practices
• People
• Narrative
• Place
Organizational Culture

13. 1. Vision: A great culture starts
with a vision or mission
statement. These simple turns of
phrase guide a company’s values
and provide it with purpose. That
purpose, in turn, orients every
decision employees make. When
they are deeply authentic and
prominently displayed, good
vision statements can even help
orient customers, suppliers, and
other stakeholders.

14. “To fill the earth with the
light and warmth of
hospitality.”

15. “To fill the earth with the
light and warmth of
hospitality.”

16. "The mission of The XXXXXX
is to be one of the world's
leading producers and
providers of entertainment
and information. Using our
portfolio of brands to
differentiate our content,
services and consumer
products, we seek to
develop the most creative,
innovative and profitable
entertainment experiences

18. “The XXXXX vision is to
become the world leader in
sustainable transport
solutions by: creating value
for customers in selected
segments pioneering
products and services for the
transport and infrastructure
industries driving quality,
safety and environmental care
working with energy, passion
and respect for the

20. “Our mission is simple: we
want to run really great
stores and provide great
customer service.”

21. “Our mission is simple: we
want to run really great
stores and provide great
customer service.”

22. “Our vision is to be
earth's most customer
centric company; to build
a place where people can
come to find and discover
anything they might want
to buy online.”

24. “Organize the world's
information and make it
universally accessible and
useful.”

26. “We’re on a mission to
bring energy
everywhere.”

27. http://www.biolitestove.com/pages/m

28. • What is your vision statement?
• Is it purposeful?
• Is it authentic?
• Is it prominently displayed?
• Does it help orient customers or
other stakeholders to what you
are about and what you want to
achieve?
HOW IS YOUR VISION
STATEMENT?

29. • Vision
• Values
• Practices
• People
• Narrative
• Place
Organizational Culture

30. 2. Values: A company’s
values are the core of its
culture. While a vision
articulates a company’s
purpose, values offer a set
of guidelines on the
behaviors and mindsets
needed to achieve that
vision.

31. • Respect, Integrity,
Boldness, Commitment,
Collaboration, and
Responsibility
• Enron’s Values –
Respect, Integrity,
Communication, and
Excellence
City of Boise
Values

34. One City, One Team
– for the Greatest
Good
We are a single team, aligned around a singular
vision: making Boise the Most Livable City in the
Country. We employ and reward bright,
motivated and passionate team players who
connect directly to this vision. When there are
competing points of view, we collaborate to
deliver the greatest good for our citizens.

35. Citizen
Experience with
‘WOW’
Boise deserves a responsive city
government. Our people are empowered
to offer creative solutions and
experiences that go above and beyond
to make citizens literally say ‘Wow.’

36. There's Nothing
We Can't Do Better
We reject the bureaucratic response: That’s
the way we’ve always done it. We will
question our own processes in an
atmosphere of trust and risk-taking to
deliver measurably better results. From the
bottom up, we remove barriers to
happiness, prosperity and livability for all
our citizens.

38. Values Review
TONE - Do they sound genuine to your
org?
CONTENT - Do they reflect either who
you think you are as an org and/or who
you would like to become?
CONTENT - Is there a gap that the
current values do not cover?
ACTION - Do you think you can make
decisions against these values?

39. • Vision
• Values
• Practices
• People
• Narrative
• Place
Organizational Culture

40. PRACTICES AND
PEOPLE
“Enshrined”
“Follow Through”
“Reinforced”
“Baked In”

42. EMPLOYEE ENGAGEMENT

43. PAY AND BENEFITS
Paid appropriately
for the job they
perform.
Support employee
livability.

44. DEVELOPMENT AND
RECOGNITION
The City fosters
employee
growth.
We value our
people.

45. RUN THE BUSINESS
Our
infrastructure
supports our
services.

47. ACCOUNTABILITY, PLACE
AND FRINGE
We are
accountable.
The environment
embodies our
mission and
values.

48. COMMUNICATION AND
PARTICIPATION
Increase
awareness and
understanding.
Have a voice and
get involved.

49. HEAT MAP
1
2
3
4
8

50. WORKING WELL OPPORTUNITY
1 Development
2 Recognition
3 Run the Biz
4 Accountability
5 Place
6 Fringe
7 Communicatio
n
8 Participation

51. • Be the passionate irritant
the drives change
• Have authentic vision and
values that are used as
the filters to make
decisions in your
organization
• Create a motivational
environment by focusing
on the hygiene and
motivating factors

52. “Impossible is just a big
word thrown around by
small men who find it
easier to live in the world
they've been given than to
explore the power they
have to change it.
Impossible is not a fact. It's
an opinion. Impossible is
not a declaration. It's a
dare. Impossible is
potential. Impossible is
temporary. Impossible is