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Course name: Corporate Finance 
Course code: 7202 
Date of submission: 10/08/2014 
Submitted to: 
Santi Narayan Ghosh 
Professor 
Department of Accounting & Information Systems 
Faculty of Business Studies 
University of Dhaka 
Submitted by: 
A. B. M. Abdullah 
Department of Accounting & Information Systems, 
MBA 16th Batch, Section – C 
ID-16010 
Serial No-03
Letter of Transmittal 
Department of Accounting & Information Systems 
University of Dhaka 
August 10, 2014 
Santi Narayan Ghosh 
Professor 
Dept. of Accounting & Information Systems 
University of Dhaka 
Subject: Submission of final term-paper 
Dear Sir, 
I am delighted to submit my term-paper on ‘Objective of the Firm’. This paper has been 
prepared according to your authorization. To prepare this paper, I have gone through many 
articles, reports, journals and research papers for collecting necessary information. 
I am thankful to you for assigning me for preparing such a paper that will increase my 
knowledge in different areas of business. 
Sincerely Yours, 
A. B. M. Abdullah 
Serial-03 
ID-16010
Table of Contents 
Contents Page Number 
Acknowledgement 01 
Executive Summary 01 
Introduction 02 
Literature Review 03 
PART 1 Objectives of the Firm: Fundamentals & Nature 05 - 09 
1.1 Meaning of firm 05 
1.2 Objectives of a firm 05 
1.3 Importance of objectives 05 
1.4 SMART objectives 06 
1.5 Direct and indirect benefits of SMART objectives 07 
1.6 Factors influencing the formulation of firm’s objectives 07 
1.7 Hierarchy of objectives in a firm 08 
PART 2 Objectives of the Firm: Operational, Time-based & Others 10 - 14 
2.1 Operational objectives 11 
2.2 Time-based objectives 12 
2.3 Other objectives 13 
PART 3 Objectives of the Firm: Major Areas 15 - 21 
3.1 Economic objectives 16 
3.2 Social objectives 17 
3.3 Human objectives 19 
3.4 National objectives 20 
Conclusion 22 
Bibliography 23
Acknowledgement 
Firstly, I give my thanks to the Almighty Allah for giving me patience and capability of 
collecting information. I am heartily grateful to my instructor Prof. Santi Narayan Ghosh whose 
encouragement, guidance and support from the initial to the final level enabled me to complete 
this paper. I would like to extend my thanks to all those writers, researchers, journalists and 
bloggers whose works provide me with all the necessary information. 
Executive Summary 
The term ‘Firm’ includes any organization or association of people which have legal operations 
in a locality or in a country. These firms are fundamentally those entities which serve the 
economic objectives of a group of people. But besides the economic objectives these firms have 
to serve some other objectives also. 
Firms have different objectives at different level of organizational settings, for example-top level 
objectives, divisional objectives, departmental objectives and individual employee objectives. 
All these objectives are important for the survival and growth of a firm. Again, all these 
objectives are influenced by some social, economic, legal, cultural, national and international 
factors. 
As being economic entities, firms have three broad categories of objectives- (1) Operational 
objectives (for example- profit maximization, sales maximization, utility maximization, growth 
maximization, personal welfare maximization, social welfare maximization etc.), (2) Time-based 
objectives (for example- long-term objectives, medium-term objectives and short-term 
objectives) and (3) Other objectives (for example- qualitative objectives, strategic objectives, 
ethical objectives, CSR objectives etc.). 
Again, a firm has to deal with a lot of stakeholders. As a result, it has to fulfill its objectives in 
different areas especially in four areas, for example- (1) Economic objectives (for example-earning 
profit, creating customers, innovations etc.), (2) Social objectives (for example-supplying 
desirable goods at reasonable prices, providing fair remuneration to the employees, 
ensuring good working conditions, employment generation, fair returns to the investors, social 
welfare etc.), (3) Human objectives (for example- worker welfare, developing human resources, 
participative management, worker-management co-operation etc.) and (4) National objectives 
1
(for example- optimum utilization of resources, national self-reliance, development of small 
scale industries, development of backward areas etc.). 
Thus, the objectives of a firm can be determined from different point of views. But there is no 
doubt that a firm must be sincere in discharging all these objectives for long-time survival, 
growth and prosperity. If any firm does the otherwise for short-term gains, it will face very 
unfavorable outcomes in future. 
Introduction 
Background: Today’s world is rapidly advancing. As a result, the economic activities of people 
are also increasing on a large scale. In this situation, firms (mainly the business organizations 
and associations) are the main center of all these economic activities. Traditionally the main 
objective of a firm was to maximize its profits. But now-a-days, this traditional motive of firms 
is changing and firms are becoming more welfare-oriented. Firms are now required to fulfill their 
social, humanitarian, national and many other objectives for long-term survival. In fact, the 
changing demands of people, public awareness, human right concerns, environmental concerns 
have jointly made the firms change their motives. 
Purposes: The purposes of this paper are to:- 
 Define ‘firm’ and its objectives. 
 Describe the importance, levels and nature of firm’s objectives. 
 Discuss the operational, time-based and other classifications of firm’s objectives. 
 Identify the areas where the firm needs to extend its objectives. 
Methodology & limitations: This paper has been prepared based on content analysis. 
Information has been collected from different books, articles, journals, websites and blogs. All 
the collected information has been analyzed to identify the objectives of firm and other 
influential factors. The objectives of a firm are described broadly and in an organized manner. 
The main limitation of this paper is that all the information has been collected from secondary 
documents. Moreover, this paper has been prepared within a limited time and with my limited 
knowledge. 
2
Literature Reviews 
Baumol, W. (1959) pointed out that the objective of a firm is to maximize the sales revenue not 
the profit. His research focused on the behavior of manager-controlled businesses. Baumol 
argued that annual salaries and other perks might be closely correlated with total sales revenue 
rather than profits. Companies geared towards maximizing revenue are likely to make frequent 
and extensive use of price discrimination (or yield management) as a means of extracting extra 
revenue and profit from consumers. 
Burris, T. (2004) has identified six strategic business objectives, for example- (1) Increasing 
market share, (2) Strengthening market share, (3) Increase and improve physical resources, (4) 
Increasing productivity, (5) Innovation and (6) Action planning. 
Chendroyaperumal, D. C. (2009) concluded in his research paper that firms vary in activities, 
structure and size, but they all have the same contents, same functions (causal relationships) and 
objective. 
Dolenc, P., Stubelj, I. and Laporsek, S. (2006) mentioned, “Today firms operate in an 
environment where capital is a scarce resource. A firm is usually established with goals and 
entrepreneurial motives that are defined with psychological factors such as independence, need 
of achievement, sensation of control and risk. Nevertheless, a firm cannot survive in a long-run if 
it does not follow the financial objective of shareholder value maximization, which enables a 
firm to gather the necessary capital resources on the market.” 
Lankoski, L. (2008) holds the view that there are increasing calls for combining the 
environmental and social objectives of business with profit objective. But these types of 
combinations do not always bring about win-win situations for the firm. Therefore, combining 
all these objectives under a win-win situation requires much effort from the management of the 
concerned firm. 
Root, N. G. (2014) says, “Your business objectives are the results you hope to achieve and 
maintain as you run and grow your business. As an entrepreneur, you are concerned with every 
aspect of your business and need to have clear goals in mind for your company. Having a 
3
comprehensive list of business objectives creates the guidelines that become the foundation for 
your business planning. 
4
5 
PART 1 
Objectives of the Firm: Fundamentals & Nature 
1.1 Meaning of firm 
In this paper, the objectives of a firm will be discussed broadly. Here, the term ‘firm’ has 
represented any kind of economic entity. Any kind of business organizations- sole 
proprietorships, partnerships and companies all are considered as firms. Basically, all these firms 
are commercial entities which sell goods and services to the customers. Again, another important 
characteristic of firms is that they are legal undertakings because no illegal undertakings, 
organizations and associations fall under the concept of firm. 
1.2 Objectives of a firm 
Firms are not established without any reason. A firm has many objectives which include:- 
 Desired outcomes from individuals, groups and organizations 
 Broad goals or strategies which the organization seeks to adopt in order to achieve its 
primary aims 
 The specific intended outcomes of organizational strategy 
The objectives of a firm can also be broadly classified as primary objectives and secondary 
objectives. The primary objectives are ultimate objectives or long term objectives. Primary 
objectives are also known as strategic objectives. For example, target for being market leader or 
growth target are primary objectives of a firm. The secondary objectives on the other hand are 
those objectives that support the primary objectives. These are also called tactical objectives. 
They are generally short term in nature. For example, increasing the current year’s sale, 
minimizing the current year’s costs, advertising and so on are secondary objectives of a firm. 
1.3 Importance of objectives 
For various reasons, objectives are important for a firm. Firstly, objectives are clear statements of 
what needs to be achieved. Secondly, objectives focus on all the target groups and individuals.
Thirdly, objectives are the means of measuring performance. Finally, objectives guide all the 
actions undertaken by the firm. 
1.4 SMART objectives 
All the objectives of firms should have five basic characteristics. These characteristics are 
precisely called SMART. In this term, S = Specific, M = Measureable, A = Agreed, R = Realistic 
and T = Time related or time scaled. The explanations of all these characteristics are presented in 
as follows: 
6 
Characteristics Explanations 
Specific  An explicit statement of the required outcome of the objectives 
 A clear statement 
 not something vague etc. 
Measurable  A tangible target 
 Objectives should be stated in number terms 
 A measurable objective can be assessed against the plan 
 But does not rule out qualitative objectives etc. 
Agreed  Agreed with the people concerned rather than imposed 
 Participation and agreement of the employees 
 increasing commitment to achieving the objectives etc. 
Realistic  Achievable objectives 
 based on an assessment of the organization’s resources and capabilities 
 Unrealistic or unachievable aims are likely to be ignored or to de-motivate 
employees etc. 
Time related  Objectives should be expressed in terms of the date by which it is to be 
achieved 
 Completion dates should be specified 
 Interim performance measurement date should be specified etc. 
Table 1.1: Explanation of SMART objectives in a farm
1.5 Direct and indirect benefits of SMART objectives 
There are many direct and indirect benefits that a firm gets from SMART objectives, for 
example:- 
 Proper implementation of the firm 
 Providing a clear focus on decision making 
 Setting appropriate target 
 Motivating employees 
 Facilitating control and actual performance 
 Providing means for evaluating and improving performance 
 Reducing uncertainty in the firm 
 Creating a sense of unity among the employees of the firms etc. 
1.6 Factors influencing the formulation of firm’s objectives 
There are many inside and outside factors that influence the formulation and determination of 
objectives of a firm. Those influential factors are as follows: 
 Age of the firm 
 Size and legal status 
 Ownership structure of the firm 
 Views of owners and managers specially top management 
 Market conditions and holding of market share 
 Legislation of the courtly 
 State of the overall economy 
 Competition and competitive advantages 
 Risk and manager’s/owner’s attitude to risk 
 Corporate culture in the firm and in the overall industry 
 Favourable or unfavourable political factors 
 Social attitudes towards the firm etc. 
7
8 
1.7 Hierarchy of objectives in a firm 
Figure 1.1: Hierarchy of objectives 
1.7.1 AIMS 
The overall purpose of the firm is called the aim. Generally it is the long-term goal a firm tries to 
achieve. Different firms have different aims. For example, consider that a show manufacturing 
company has good profitable business in the market. The XY Company has a long term goal of 
being the market leader in the region/country. This long term goal is considered as the aim of the 
firm.
9 
1.7.2 Mission statement 
A statement of the business’s core aims, phrased in a way to motivate employees and to stimulate 
interest by outside groups. It’s an attempt to condense the purpose of the business’s existence 
into one statement. Suppose, XY Company wants to maximize the value of the shareholder’s 
equity, it is represented through a mission statement of the company. 
1.7.3 Corporate objectives 
These are the targets which the firm wants to achieve in the way of fulfilling its aim. For 
example, XY Company wants to increase its net profit of all divisions by 10% per year. 
1.7.4 Divisional objectives 
These are the specific targets set for each divisions. For example, XY Company has three 
divisions of business operation. The company is planning to increase sales in each division by 
20% and to reduce overhead in each division by 10%. 
1.7.5 Departmental objectives 
These are the targets set for each department. For example, Marketing department: Increase sales 
by 10%, Finance department: Reduce Long-term borrowing by 5%, R&D: Develop one 
innovative product each year etc. 
1.7.6 Individual targets 
Targets or goals set for every individual related to the form. For example, every salesman has 
been assigned with a target that each of them will have to increase the sales by 100 units per 
month. 
At the end of this chapter, it can be said that setting appropriate objectives is very important for a 
firm. While, setting objectives for a firm, it should also be kept in mind that business objectives 
are influenced by many factors and none of those factors should be overlooked. A firm should 
select the most appropriate objectives of it and deploy mechanisms to achieve them. These will 
ensure long-term survival of a firm.
10 
PART 2 
Objectives of the Firm: Operational, Time-based & Others 
For survival, a firm has to fulfill many objectives. These objectives are, in many cases, very 
different from one another. They differ in operational activities, time frames of completion and 
purposes. Based on their origins objectives of firms a firm can be grouped into three categories. 
All the objectives of a firm directly or indirectly fall under any of these three categories. These 
three categories of firm’s objectives are as follows: 
No. Category of 
objectives 
Firm’s objectives 
1 Operational objectives Profit maximization 
Sales maximization 
Utility maximization 
Growth maximization 
Personal welfare maximization 
Social welfare maximization 
2 Time-based objectives Long-term objectives 
Medium-term objectives 
Short-term objectives 
3 Other objectives Qualitative objectives 
Strategic objectives 
Ethical objectives 
CSR objectives 
Table 2.1: Categories of business objectives 
All these objectives will be discussed in this chapter.
11 
2.1 Operational objectives 
2.1.1 Profit maximization 
Profit maximization is sometimes considered as the guiding principal of a firm. Profit 
maximization is the highest difference between total revenue and total costs of a firm. Every for-profit 
firm tries to maximize this difference because it is important for achieving growth and 
long-term sustainability of the firm. Sometimes, firms sacrifice other objectives to maximize 
profit which does not bear any good result. So, while fulfilling profit maximization objective, 
firms should be very careful to their other objectives. 
2.1.2 Sales maximization 
Another important operational objective of a firm is sales maximization. This objective is 
sometimes considered as an alternative to profit maximization in many firms. To fulfill this 
objective, firms tries to increase their sales volumes through advertising, providing better quality 
products & services and customer services. Although it is not always true, many people think 
that sales maximization necessarily ensures profit maximization. 
2.1.3 Utility maximization 
Owner, managers, customers, creditors and other stakeholders have different interest in a firm. 
All of them try to maximize their own interest. Since the resources and capabilities of a firm are 
limited, it cannot provide all maximum services to all these stakeholders. But the firm should 
consider the needs of all these stakeholders and try to meet them in the best possible way to 
maximize the utility of the stakeholders. 
2.1.4 Growth maximization 
Forms pursue no single but multiple goals such as sales maximization, utility maximization etc. 
but among these objective, managers keep the prime objective to achieve the top level or the 
highest possible level of growth in output. They also try to improve their prestige, technical 
superiority and market power. They take the help of effective advertising on a large scale to 
influence the consumer in order to attain growth.
12 
2.1.5 Personal welfare maximization 
People do not start a firm or invest in a firm without any reason. They also have some financial, 
social and other objectives, for example, they want to increase their wealth, increase their 
prestige, develop their skills etc. Sometimes, they try to achieve their desired outcomes through 
the firm. As a result, the welfare of the owners/investors also becomes an important objective of 
a firm. 
2.1.6 Social welfare 
A firm operates in a particular social set up. It gets all the required elements from the society. As 
a result, ensuring social welfare has become an important objective of the firm. Creating 
employment, protecting environment, promoting social & cultural activities, helping the poor & 
disabled people- are some of the way by which a firm can maximize social welfare. 
2.2 Time-based objectives 
2.2.1 Long-term objectives 
Long-term objectives are like long-term aspirations of the owners/managers. These objectives 
require a period of at least five years or more to be fulfilled. A long-term objective may be 
divided into several short-term or medium-term objectives. Suppose, XY Company wants to be 
market leader in a particular area and it will take a long time for the company to fulfill this 
objective. Again, this broad objective will be divided into several short-term and medium-term 
targets/objectives. 
2.2.2 Medium-term objectives 
Medium-term objectives have less time periods than the long-term objectives. These objectives 
generally have more than one year but less than 5-years’ time period. These objectives need 
timely reviews and amendments. These objectives also have several short-term objectives. A 
medium-term objective of XY Company is establishing a marketing network in a new area which 
requires a time period of 3 years.
13 
2.2.3 Short-term objectives 
These objectives require the very short period of time. Generally, they require at best one year or 
less time period to be achieved. For example, XY Company wants to increase the current year’s 
sales by 10%. This objective requires a time period of one year or less. So, it is a short-term 
objective. 
2.3 Other objectives 
2.3.1 Qualitative objectives 
Sometimes, firms set their objectives to achieve technological leadership, to improve customer 
satisfaction, to increase the efficiency of management and to gain reputation. These 
targets/objectives cannot be measured in terms of number or money. These objectives can be 
considered as the qualitative objective of firms. 
2.3.2 Strategic objectives 
Strategic objectives are those objectives that have effect on the overall firm. These objectives are 
long-term in nature but the specialty of strategic objectives is that they have effect on the whole 
firm. Business may have several strategic objectives taking place during the same time. Firms 
usually set these objectives to achieve growth, to increase market share to provide better 
customer services than the rivals and to enhance image & reputation. 
2.3.3 Ethical objectives 
Ethics are the moral principles that guide the decisions and strategy of a firm. A firm following 
the codes of ethics treats its employees, customers, stakeholders and the environment in a 
responsible manner. Hence, ethical objectives of a firm are those objectives which fall under the 
ethical behavior. For example, a firm may have objectives to provide more financial benefits to 
its employees or a firm may have objectives to ensure best environmental practices. 
2.3.4 CSR objectives 
These objectives are also very important for a firm. Now-a-days, firms perform many CSR 
activities in the areas of social, humanitarian, environmental, medical, arts and cultural fields.
Again, firms may have one or more objectives behind these CSR activities. The important 
objective of CSR activities is to increase brand image & reputation. 
At the end of this chapter it can be said that a firm is both a social unit and an economic unit. It 
operates through a group of people who works in a continuous basis to achieve a particular 
objective or set of objectives. It is not mandatory that all firms have similar objectives because 
the setting of objectives in a firm depends much on the situation, capability and resource 
availability. Whatever the objectives are, a proper classification of them helps the firm to review 
the objectives, to measure the performance and to take corrective actions. Again, through a 
proper classification of objectives, owners/managers can understand the relative importance of 
each objective. 
14
Objectives of 
Business 
Firms 
Social 
Objectives 
Objectives National 
15 
PART 3 
Objectives of the Firm: Major Areas 
Every business firm has certain objectives which regulate and generate its activities. Objectives 
are needed in every area where performance and results directly affect survival and prosperity of 
a business firm. As a result, a firm is to device plans to fulfill all its objectives in all those areas 
and at the same time it is to measure the achievements. Various objectives of business firms may 
be classified into four broad categories as follows: 
Economic 
Objectives 
Human 
Objectives 
Figure 3.1: Broad areas of firm objectives
16 
3.1 Economic objectives 
Business firms are basically economic entities. As a result, its primary focus is rested on 
economic factors in reality. Economic objectives of a business firm are discussed below: 
3.1.1 Earning profits 
A business firm is established for earning some income. It is the hope of earning profits that 
inspires people to start business. Profit is essential for the survival of every business unit. Just as 
a person cannot live without food, a business firm cannot survive without profit. Profits enable a 
businessman to stay in business by maintaining intact the wealth producing capacity of its 
resources. Profit is also necessary for the expansion and growth of business. Profits ensure 
continuous flow of capital for the modernization and extension of business operations in future. 
Profit also serves as the barometer of stability, efficiency and progress of a business enterprise. 
3.1.2 Creating customers 
Profit is not generated by natural forces. It arises through the efforts of the businessman to satisfy 
the needs and wants of the customers. A businessman can earn profits only when there are 
enough customers to buy and pay for his goods and services. There is only one valid definition of 
business purpose; to create a customer. The customer is the foundation of a business firm and 
keeps it in existence. It is to supply the customer that society entrusts wealth-producing resources 
to a business enterprise. (Drucker, 1993) 
No business firm can succeed without providing customers value for their money. Business 
exists to satisfy the wants, tastes and preferences of customers. In order to earn profit, business 
must supply better quality goods and services at reasonable prices. Therefore, creation and 
satisfaction of customers is an important economic objective of business. Business creates 
customers through advertising and salesmanship. It satisfies the needs of customers by producing 
the required goods and services and by creating utilities. 
3.1.3 Innovations 
Business is an organ of dynamism and change. In these days of competition a business firm can 
be successful only when it creates new designs, better machines, improved techniques, new
varieties, etc. Modern science and technology have created a great scope for innovation in the 
business world. Innovation is not confined to the invention of a new machine or new product 
only. It comprises all efforts made in perfecting the product, minimizing the costs and 
maximizing benefits to customers. It involves improvements in management, production, selling, 
servicing, methods of personnel and accounting etc. 
Business firms invest money, time and efforts in Research and Development (R&D) to introduce 
innovations. They develop new technologies, introduce new designs & new tools and find out 
new processes to minimize costs and to satisfy ever increasing wants of customers. In order to 
create customers, business has to explore new markets and attract more customers. It has also to 
retain old customers by providing better services to them. 
17 
3.2 Social objectives 
A business firms does not exist in air. It is a part of society. It cannot survive and grow without 
the support of the society. Business must therefore discharge social responsibilities in addition to 
earning profits. According to Henry Ford, "The primary aim of business should be service and 
subsidiary aim should be earning of profit." The social objectives of business are as follows: 
3.2.1 Supplying desired goods at reasonable prices 
Business is expected to supply the goods and services required by the society. Goods and 
services should be of good quality and these should be supplied at reasonable prices. It is also the 
social obligation of business to avoid malpractices like boarding, Black marketing and 
misleading advertising. 
3.2.2 Fair remuneration to employees 
Employees must be given fair compensation for their work. In addition to wages and salary a 
reasonable part of profits should be distributed among employees in recognition of their 
contributions. Such sharing of profits will help to increase the motivation and efficiency of 
employees.
18 
3.2.3 Ensuring good working condition 
It is the obligation of business to provide healthy and safe work environment for employees. 
Good working conditions are beneficial to the organization because these help to improve the 
productivity of employees and thereby the profits of business. Employees work day and night to 
ensure smooth functioning of business. It is, therefore, the duty of employers to provide hygienic 
working and living conditions for workers. 
3.2.4 Employment generation 
Business firms should provide the opportunity for employment to the members of the society. In 
many countries, unemployment has become a serious problem and the Governments are unable 
to offer jobs to all. Therefore, the creation of employment opportunities is a significant service to 
the society. If unemployment problem increases, the socioeconomic environment cannot be 
congenial for the growth of business activities. 
3.2.5 Fair return to investor 
Business is expected to pay fair return to shareholders and creditors in the form of dividend and 
interest. Investors also expect safety and appreciations of their investment. They should be kept 
informed about the financial health and future prospects of business. 
3.2.6 Social welfare 
Business should provide support to social, cultural and religious organizations. Business 
enterprises can build schools, colleges, libraries, hospitals, sports bodies and research 
institutions. They can help non-government organizations (NGOs) which render services to 
weaker sections of society. 
3.2.7 Payment of government taxes 
Every business enterprise should pay taxes (income tax, sales tax, excise duty, customs duty, 
etc.) to the government honestly and at the right time. These direct and indirect taxes provide 
revenue to the Government for spending on public welfare. Business should also abide faithfully
by the laws of the country. Thus, businessmen should pursue those policies and take those 
actions which are desirable in terms of the objectives and values of their society. 
19 
3.3 Human objectives 
Business is run by people and for people. Labor is a valuable human element in business. Human 
objectives of business are concerned with the well-being of laborer. These objectives help in 
achieving economic and social objectives of business. Human objectives of business are given 
below: 
3.3.1 Worker welfare 
Business must recognize the dignity of labor and human factor should be given due recognition. 
Proper opportunities should be provided for utilizing individual talents and satisfying the needs 
of workers. Adequate provisions should be made for their health, safety and social security. 
Business should ensure job satisfaction and sense of belonging to workers. 
3.3.2 Developing human resources 
Employees must be provided the opportunities for developing new skills and attitudes. Human 
resources are the most valuable assets of business and their development will help in the growth 
of business. Business can facilitate self- development of workers by encouraging creativity and 
innovation among them. Development of skilled manpower is necessary for the economic 
development of the country. 
3.3.3 Participative management 
Employees should be allowed to take part in decision making process of business. This will help 
in the development of employees. Such participation will also provide valuable information to 
management for improving the quality of decisions. Workers' participation in management will 
promote in industrial democracy.
20 
3.3.4 Worker management co-operation 
Business should strive for creating and maintaining friendly employer-employee relations so as 
to ensure peace and progress in industry. Employees should be treated as honorable individuals 
and should be kept informed about the important policies of the firm. 
3.4 National objectives 
National objectives of business are as follows: 
3.4.1 Optimum utilization of resources 
Business should use the nation's resources in the best possible manner. Judicious allocation and 
optimum utilization of scarce resources is essential for rapid and balanced economic growth of 
the country. Business should produce goods in accordance with national priorities and interests. 
It should minimize the wastage of scarce natural resources. 
3.4.2 National self-reliance 
It is the duty of business to help the government in increasing experts and in reducing 
dependence on imports. This will help a country to achieve economic independence. This 
requires development of new technology and its application in industry. 
3.4.3 Development of small scale Industries 
Big business firms are expected to encourage growth of small scale industries which are 
necessary for generating employment. Small scale firms can be developed as ancillaries, which 
provide inputs to large scale industries. 
3.4.4 Development of backward areas 
Business is expected to give preference to the industrialization of backward regions of the 
country. Balanced regional development is necessary for peace and progress in the country. It 
will also help to raise standard of living in backward areas. Government offers special incentives 
to the businessmen who set up factories in notified backward areas.
Thus, it can easily be understand that a firm has to consider many objectives in different areas. 
But all these areas fall under the above four broad areas. In fact, the successes, growth existence 
of a firm depend upon how much it is attentive to perform all these objectives. If any firm 
neglects any of these objectives, it will suffer in the long run. 
21
Conclusion 
The objectives of a firm are clearly defined targets that are set by the management, owners or by 
the investors. The directions and modes in which a firm should operate are come from those 
objectives. Management of the firm plans to meet these objectives and keeps track of progress 
and deviations. Firm’s objectives are in fact a blend of needs of various stakeholders who are 
affected by the activities of the firm. 
It has been found that firms which are more sincere in fulfilling their objectives are more 
successful than the others. Firms should identify its objectives properly and be active in fulfilling 
them. Especially the objectives related to the customers, society and nation should be given more 
emphasis because any non-compliance with these objectives will bring heavy bad days for the 
firm and the firm will not exist for long. 
Sometimes firms are more reluctant to perform the objectives which are not related to maximize 
profit. They think that a high emphasis on these objectives will incur much cost and thus reduce 
hamper profitability. But performance of these objectives will enhance brand image of the firm 
and the customers will be more loyal to the brand. Again, the firm will get more advantages 
compared to its rivals. All these will ensure long-term profitability and long-term sustainability 
of the firm. 
22
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08 May 2014].

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Objectives of the firm

  • 1.
  • 2. Course name: Corporate Finance Course code: 7202 Date of submission: 10/08/2014 Submitted to: Santi Narayan Ghosh Professor Department of Accounting & Information Systems Faculty of Business Studies University of Dhaka Submitted by: A. B. M. Abdullah Department of Accounting & Information Systems, MBA 16th Batch, Section – C ID-16010 Serial No-03
  • 3. Letter of Transmittal Department of Accounting & Information Systems University of Dhaka August 10, 2014 Santi Narayan Ghosh Professor Dept. of Accounting & Information Systems University of Dhaka Subject: Submission of final term-paper Dear Sir, I am delighted to submit my term-paper on ‘Objective of the Firm’. This paper has been prepared according to your authorization. To prepare this paper, I have gone through many articles, reports, journals and research papers for collecting necessary information. I am thankful to you for assigning me for preparing such a paper that will increase my knowledge in different areas of business. Sincerely Yours, A. B. M. Abdullah Serial-03 ID-16010
  • 4. Table of Contents Contents Page Number Acknowledgement 01 Executive Summary 01 Introduction 02 Literature Review 03 PART 1 Objectives of the Firm: Fundamentals & Nature 05 - 09 1.1 Meaning of firm 05 1.2 Objectives of a firm 05 1.3 Importance of objectives 05 1.4 SMART objectives 06 1.5 Direct and indirect benefits of SMART objectives 07 1.6 Factors influencing the formulation of firm’s objectives 07 1.7 Hierarchy of objectives in a firm 08 PART 2 Objectives of the Firm: Operational, Time-based & Others 10 - 14 2.1 Operational objectives 11 2.2 Time-based objectives 12 2.3 Other objectives 13 PART 3 Objectives of the Firm: Major Areas 15 - 21 3.1 Economic objectives 16 3.2 Social objectives 17 3.3 Human objectives 19 3.4 National objectives 20 Conclusion 22 Bibliography 23
  • 5. Acknowledgement Firstly, I give my thanks to the Almighty Allah for giving me patience and capability of collecting information. I am heartily grateful to my instructor Prof. Santi Narayan Ghosh whose encouragement, guidance and support from the initial to the final level enabled me to complete this paper. I would like to extend my thanks to all those writers, researchers, journalists and bloggers whose works provide me with all the necessary information. Executive Summary The term ‘Firm’ includes any organization or association of people which have legal operations in a locality or in a country. These firms are fundamentally those entities which serve the economic objectives of a group of people. But besides the economic objectives these firms have to serve some other objectives also. Firms have different objectives at different level of organizational settings, for example-top level objectives, divisional objectives, departmental objectives and individual employee objectives. All these objectives are important for the survival and growth of a firm. Again, all these objectives are influenced by some social, economic, legal, cultural, national and international factors. As being economic entities, firms have three broad categories of objectives- (1) Operational objectives (for example- profit maximization, sales maximization, utility maximization, growth maximization, personal welfare maximization, social welfare maximization etc.), (2) Time-based objectives (for example- long-term objectives, medium-term objectives and short-term objectives) and (3) Other objectives (for example- qualitative objectives, strategic objectives, ethical objectives, CSR objectives etc.). Again, a firm has to deal with a lot of stakeholders. As a result, it has to fulfill its objectives in different areas especially in four areas, for example- (1) Economic objectives (for example-earning profit, creating customers, innovations etc.), (2) Social objectives (for example-supplying desirable goods at reasonable prices, providing fair remuneration to the employees, ensuring good working conditions, employment generation, fair returns to the investors, social welfare etc.), (3) Human objectives (for example- worker welfare, developing human resources, participative management, worker-management co-operation etc.) and (4) National objectives 1
  • 6. (for example- optimum utilization of resources, national self-reliance, development of small scale industries, development of backward areas etc.). Thus, the objectives of a firm can be determined from different point of views. But there is no doubt that a firm must be sincere in discharging all these objectives for long-time survival, growth and prosperity. If any firm does the otherwise for short-term gains, it will face very unfavorable outcomes in future. Introduction Background: Today’s world is rapidly advancing. As a result, the economic activities of people are also increasing on a large scale. In this situation, firms (mainly the business organizations and associations) are the main center of all these economic activities. Traditionally the main objective of a firm was to maximize its profits. But now-a-days, this traditional motive of firms is changing and firms are becoming more welfare-oriented. Firms are now required to fulfill their social, humanitarian, national and many other objectives for long-term survival. In fact, the changing demands of people, public awareness, human right concerns, environmental concerns have jointly made the firms change their motives. Purposes: The purposes of this paper are to:-  Define ‘firm’ and its objectives.  Describe the importance, levels and nature of firm’s objectives.  Discuss the operational, time-based and other classifications of firm’s objectives.  Identify the areas where the firm needs to extend its objectives. Methodology & limitations: This paper has been prepared based on content analysis. Information has been collected from different books, articles, journals, websites and blogs. All the collected information has been analyzed to identify the objectives of firm and other influential factors. The objectives of a firm are described broadly and in an organized manner. The main limitation of this paper is that all the information has been collected from secondary documents. Moreover, this paper has been prepared within a limited time and with my limited knowledge. 2
  • 7. Literature Reviews Baumol, W. (1959) pointed out that the objective of a firm is to maximize the sales revenue not the profit. His research focused on the behavior of manager-controlled businesses. Baumol argued that annual salaries and other perks might be closely correlated with total sales revenue rather than profits. Companies geared towards maximizing revenue are likely to make frequent and extensive use of price discrimination (or yield management) as a means of extracting extra revenue and profit from consumers. Burris, T. (2004) has identified six strategic business objectives, for example- (1) Increasing market share, (2) Strengthening market share, (3) Increase and improve physical resources, (4) Increasing productivity, (5) Innovation and (6) Action planning. Chendroyaperumal, D. C. (2009) concluded in his research paper that firms vary in activities, structure and size, but they all have the same contents, same functions (causal relationships) and objective. Dolenc, P., Stubelj, I. and Laporsek, S. (2006) mentioned, “Today firms operate in an environment where capital is a scarce resource. A firm is usually established with goals and entrepreneurial motives that are defined with psychological factors such as independence, need of achievement, sensation of control and risk. Nevertheless, a firm cannot survive in a long-run if it does not follow the financial objective of shareholder value maximization, which enables a firm to gather the necessary capital resources on the market.” Lankoski, L. (2008) holds the view that there are increasing calls for combining the environmental and social objectives of business with profit objective. But these types of combinations do not always bring about win-win situations for the firm. Therefore, combining all these objectives under a win-win situation requires much effort from the management of the concerned firm. Root, N. G. (2014) says, “Your business objectives are the results you hope to achieve and maintain as you run and grow your business. As an entrepreneur, you are concerned with every aspect of your business and need to have clear goals in mind for your company. Having a 3
  • 8. comprehensive list of business objectives creates the guidelines that become the foundation for your business planning. 4
  • 9. 5 PART 1 Objectives of the Firm: Fundamentals & Nature 1.1 Meaning of firm In this paper, the objectives of a firm will be discussed broadly. Here, the term ‘firm’ has represented any kind of economic entity. Any kind of business organizations- sole proprietorships, partnerships and companies all are considered as firms. Basically, all these firms are commercial entities which sell goods and services to the customers. Again, another important characteristic of firms is that they are legal undertakings because no illegal undertakings, organizations and associations fall under the concept of firm. 1.2 Objectives of a firm Firms are not established without any reason. A firm has many objectives which include:-  Desired outcomes from individuals, groups and organizations  Broad goals or strategies which the organization seeks to adopt in order to achieve its primary aims  The specific intended outcomes of organizational strategy The objectives of a firm can also be broadly classified as primary objectives and secondary objectives. The primary objectives are ultimate objectives or long term objectives. Primary objectives are also known as strategic objectives. For example, target for being market leader or growth target are primary objectives of a firm. The secondary objectives on the other hand are those objectives that support the primary objectives. These are also called tactical objectives. They are generally short term in nature. For example, increasing the current year’s sale, minimizing the current year’s costs, advertising and so on are secondary objectives of a firm. 1.3 Importance of objectives For various reasons, objectives are important for a firm. Firstly, objectives are clear statements of what needs to be achieved. Secondly, objectives focus on all the target groups and individuals.
  • 10. Thirdly, objectives are the means of measuring performance. Finally, objectives guide all the actions undertaken by the firm. 1.4 SMART objectives All the objectives of firms should have five basic characteristics. These characteristics are precisely called SMART. In this term, S = Specific, M = Measureable, A = Agreed, R = Realistic and T = Time related or time scaled. The explanations of all these characteristics are presented in as follows: 6 Characteristics Explanations Specific  An explicit statement of the required outcome of the objectives  A clear statement  not something vague etc. Measurable  A tangible target  Objectives should be stated in number terms  A measurable objective can be assessed against the plan  But does not rule out qualitative objectives etc. Agreed  Agreed with the people concerned rather than imposed  Participation and agreement of the employees  increasing commitment to achieving the objectives etc. Realistic  Achievable objectives  based on an assessment of the organization’s resources and capabilities  Unrealistic or unachievable aims are likely to be ignored or to de-motivate employees etc. Time related  Objectives should be expressed in terms of the date by which it is to be achieved  Completion dates should be specified  Interim performance measurement date should be specified etc. Table 1.1: Explanation of SMART objectives in a farm
  • 11. 1.5 Direct and indirect benefits of SMART objectives There are many direct and indirect benefits that a firm gets from SMART objectives, for example:-  Proper implementation of the firm  Providing a clear focus on decision making  Setting appropriate target  Motivating employees  Facilitating control and actual performance  Providing means for evaluating and improving performance  Reducing uncertainty in the firm  Creating a sense of unity among the employees of the firms etc. 1.6 Factors influencing the formulation of firm’s objectives There are many inside and outside factors that influence the formulation and determination of objectives of a firm. Those influential factors are as follows:  Age of the firm  Size and legal status  Ownership structure of the firm  Views of owners and managers specially top management  Market conditions and holding of market share  Legislation of the courtly  State of the overall economy  Competition and competitive advantages  Risk and manager’s/owner’s attitude to risk  Corporate culture in the firm and in the overall industry  Favourable or unfavourable political factors  Social attitudes towards the firm etc. 7
  • 12. 8 1.7 Hierarchy of objectives in a firm Figure 1.1: Hierarchy of objectives 1.7.1 AIMS The overall purpose of the firm is called the aim. Generally it is the long-term goal a firm tries to achieve. Different firms have different aims. For example, consider that a show manufacturing company has good profitable business in the market. The XY Company has a long term goal of being the market leader in the region/country. This long term goal is considered as the aim of the firm.
  • 13. 9 1.7.2 Mission statement A statement of the business’s core aims, phrased in a way to motivate employees and to stimulate interest by outside groups. It’s an attempt to condense the purpose of the business’s existence into one statement. Suppose, XY Company wants to maximize the value of the shareholder’s equity, it is represented through a mission statement of the company. 1.7.3 Corporate objectives These are the targets which the firm wants to achieve in the way of fulfilling its aim. For example, XY Company wants to increase its net profit of all divisions by 10% per year. 1.7.4 Divisional objectives These are the specific targets set for each divisions. For example, XY Company has three divisions of business operation. The company is planning to increase sales in each division by 20% and to reduce overhead in each division by 10%. 1.7.5 Departmental objectives These are the targets set for each department. For example, Marketing department: Increase sales by 10%, Finance department: Reduce Long-term borrowing by 5%, R&D: Develop one innovative product each year etc. 1.7.6 Individual targets Targets or goals set for every individual related to the form. For example, every salesman has been assigned with a target that each of them will have to increase the sales by 100 units per month. At the end of this chapter, it can be said that setting appropriate objectives is very important for a firm. While, setting objectives for a firm, it should also be kept in mind that business objectives are influenced by many factors and none of those factors should be overlooked. A firm should select the most appropriate objectives of it and deploy mechanisms to achieve them. These will ensure long-term survival of a firm.
  • 14. 10 PART 2 Objectives of the Firm: Operational, Time-based & Others For survival, a firm has to fulfill many objectives. These objectives are, in many cases, very different from one another. They differ in operational activities, time frames of completion and purposes. Based on their origins objectives of firms a firm can be grouped into three categories. All the objectives of a firm directly or indirectly fall under any of these three categories. These three categories of firm’s objectives are as follows: No. Category of objectives Firm’s objectives 1 Operational objectives Profit maximization Sales maximization Utility maximization Growth maximization Personal welfare maximization Social welfare maximization 2 Time-based objectives Long-term objectives Medium-term objectives Short-term objectives 3 Other objectives Qualitative objectives Strategic objectives Ethical objectives CSR objectives Table 2.1: Categories of business objectives All these objectives will be discussed in this chapter.
  • 15. 11 2.1 Operational objectives 2.1.1 Profit maximization Profit maximization is sometimes considered as the guiding principal of a firm. Profit maximization is the highest difference between total revenue and total costs of a firm. Every for-profit firm tries to maximize this difference because it is important for achieving growth and long-term sustainability of the firm. Sometimes, firms sacrifice other objectives to maximize profit which does not bear any good result. So, while fulfilling profit maximization objective, firms should be very careful to their other objectives. 2.1.2 Sales maximization Another important operational objective of a firm is sales maximization. This objective is sometimes considered as an alternative to profit maximization in many firms. To fulfill this objective, firms tries to increase their sales volumes through advertising, providing better quality products & services and customer services. Although it is not always true, many people think that sales maximization necessarily ensures profit maximization. 2.1.3 Utility maximization Owner, managers, customers, creditors and other stakeholders have different interest in a firm. All of them try to maximize their own interest. Since the resources and capabilities of a firm are limited, it cannot provide all maximum services to all these stakeholders. But the firm should consider the needs of all these stakeholders and try to meet them in the best possible way to maximize the utility of the stakeholders. 2.1.4 Growth maximization Forms pursue no single but multiple goals such as sales maximization, utility maximization etc. but among these objective, managers keep the prime objective to achieve the top level or the highest possible level of growth in output. They also try to improve their prestige, technical superiority and market power. They take the help of effective advertising on a large scale to influence the consumer in order to attain growth.
  • 16. 12 2.1.5 Personal welfare maximization People do not start a firm or invest in a firm without any reason. They also have some financial, social and other objectives, for example, they want to increase their wealth, increase their prestige, develop their skills etc. Sometimes, they try to achieve their desired outcomes through the firm. As a result, the welfare of the owners/investors also becomes an important objective of a firm. 2.1.6 Social welfare A firm operates in a particular social set up. It gets all the required elements from the society. As a result, ensuring social welfare has become an important objective of the firm. Creating employment, protecting environment, promoting social & cultural activities, helping the poor & disabled people- are some of the way by which a firm can maximize social welfare. 2.2 Time-based objectives 2.2.1 Long-term objectives Long-term objectives are like long-term aspirations of the owners/managers. These objectives require a period of at least five years or more to be fulfilled. A long-term objective may be divided into several short-term or medium-term objectives. Suppose, XY Company wants to be market leader in a particular area and it will take a long time for the company to fulfill this objective. Again, this broad objective will be divided into several short-term and medium-term targets/objectives. 2.2.2 Medium-term objectives Medium-term objectives have less time periods than the long-term objectives. These objectives generally have more than one year but less than 5-years’ time period. These objectives need timely reviews and amendments. These objectives also have several short-term objectives. A medium-term objective of XY Company is establishing a marketing network in a new area which requires a time period of 3 years.
  • 17. 13 2.2.3 Short-term objectives These objectives require the very short period of time. Generally, they require at best one year or less time period to be achieved. For example, XY Company wants to increase the current year’s sales by 10%. This objective requires a time period of one year or less. So, it is a short-term objective. 2.3 Other objectives 2.3.1 Qualitative objectives Sometimes, firms set their objectives to achieve technological leadership, to improve customer satisfaction, to increase the efficiency of management and to gain reputation. These targets/objectives cannot be measured in terms of number or money. These objectives can be considered as the qualitative objective of firms. 2.3.2 Strategic objectives Strategic objectives are those objectives that have effect on the overall firm. These objectives are long-term in nature but the specialty of strategic objectives is that they have effect on the whole firm. Business may have several strategic objectives taking place during the same time. Firms usually set these objectives to achieve growth, to increase market share to provide better customer services than the rivals and to enhance image & reputation. 2.3.3 Ethical objectives Ethics are the moral principles that guide the decisions and strategy of a firm. A firm following the codes of ethics treats its employees, customers, stakeholders and the environment in a responsible manner. Hence, ethical objectives of a firm are those objectives which fall under the ethical behavior. For example, a firm may have objectives to provide more financial benefits to its employees or a firm may have objectives to ensure best environmental practices. 2.3.4 CSR objectives These objectives are also very important for a firm. Now-a-days, firms perform many CSR activities in the areas of social, humanitarian, environmental, medical, arts and cultural fields.
  • 18. Again, firms may have one or more objectives behind these CSR activities. The important objective of CSR activities is to increase brand image & reputation. At the end of this chapter it can be said that a firm is both a social unit and an economic unit. It operates through a group of people who works in a continuous basis to achieve a particular objective or set of objectives. It is not mandatory that all firms have similar objectives because the setting of objectives in a firm depends much on the situation, capability and resource availability. Whatever the objectives are, a proper classification of them helps the firm to review the objectives, to measure the performance and to take corrective actions. Again, through a proper classification of objectives, owners/managers can understand the relative importance of each objective. 14
  • 19. Objectives of Business Firms Social Objectives Objectives National 15 PART 3 Objectives of the Firm: Major Areas Every business firm has certain objectives which regulate and generate its activities. Objectives are needed in every area where performance and results directly affect survival and prosperity of a business firm. As a result, a firm is to device plans to fulfill all its objectives in all those areas and at the same time it is to measure the achievements. Various objectives of business firms may be classified into four broad categories as follows: Economic Objectives Human Objectives Figure 3.1: Broad areas of firm objectives
  • 20. 16 3.1 Economic objectives Business firms are basically economic entities. As a result, its primary focus is rested on economic factors in reality. Economic objectives of a business firm are discussed below: 3.1.1 Earning profits A business firm is established for earning some income. It is the hope of earning profits that inspires people to start business. Profit is essential for the survival of every business unit. Just as a person cannot live without food, a business firm cannot survive without profit. Profits enable a businessman to stay in business by maintaining intact the wealth producing capacity of its resources. Profit is also necessary for the expansion and growth of business. Profits ensure continuous flow of capital for the modernization and extension of business operations in future. Profit also serves as the barometer of stability, efficiency and progress of a business enterprise. 3.1.2 Creating customers Profit is not generated by natural forces. It arises through the efforts of the businessman to satisfy the needs and wants of the customers. A businessman can earn profits only when there are enough customers to buy and pay for his goods and services. There is only one valid definition of business purpose; to create a customer. The customer is the foundation of a business firm and keeps it in existence. It is to supply the customer that society entrusts wealth-producing resources to a business enterprise. (Drucker, 1993) No business firm can succeed without providing customers value for their money. Business exists to satisfy the wants, tastes and preferences of customers. In order to earn profit, business must supply better quality goods and services at reasonable prices. Therefore, creation and satisfaction of customers is an important economic objective of business. Business creates customers through advertising and salesmanship. It satisfies the needs of customers by producing the required goods and services and by creating utilities. 3.1.3 Innovations Business is an organ of dynamism and change. In these days of competition a business firm can be successful only when it creates new designs, better machines, improved techniques, new
  • 21. varieties, etc. Modern science and technology have created a great scope for innovation in the business world. Innovation is not confined to the invention of a new machine or new product only. It comprises all efforts made in perfecting the product, minimizing the costs and maximizing benefits to customers. It involves improvements in management, production, selling, servicing, methods of personnel and accounting etc. Business firms invest money, time and efforts in Research and Development (R&D) to introduce innovations. They develop new technologies, introduce new designs & new tools and find out new processes to minimize costs and to satisfy ever increasing wants of customers. In order to create customers, business has to explore new markets and attract more customers. It has also to retain old customers by providing better services to them. 17 3.2 Social objectives A business firms does not exist in air. It is a part of society. It cannot survive and grow without the support of the society. Business must therefore discharge social responsibilities in addition to earning profits. According to Henry Ford, "The primary aim of business should be service and subsidiary aim should be earning of profit." The social objectives of business are as follows: 3.2.1 Supplying desired goods at reasonable prices Business is expected to supply the goods and services required by the society. Goods and services should be of good quality and these should be supplied at reasonable prices. It is also the social obligation of business to avoid malpractices like boarding, Black marketing and misleading advertising. 3.2.2 Fair remuneration to employees Employees must be given fair compensation for their work. In addition to wages and salary a reasonable part of profits should be distributed among employees in recognition of their contributions. Such sharing of profits will help to increase the motivation and efficiency of employees.
  • 22. 18 3.2.3 Ensuring good working condition It is the obligation of business to provide healthy and safe work environment for employees. Good working conditions are beneficial to the organization because these help to improve the productivity of employees and thereby the profits of business. Employees work day and night to ensure smooth functioning of business. It is, therefore, the duty of employers to provide hygienic working and living conditions for workers. 3.2.4 Employment generation Business firms should provide the opportunity for employment to the members of the society. In many countries, unemployment has become a serious problem and the Governments are unable to offer jobs to all. Therefore, the creation of employment opportunities is a significant service to the society. If unemployment problem increases, the socioeconomic environment cannot be congenial for the growth of business activities. 3.2.5 Fair return to investor Business is expected to pay fair return to shareholders and creditors in the form of dividend and interest. Investors also expect safety and appreciations of their investment. They should be kept informed about the financial health and future prospects of business. 3.2.6 Social welfare Business should provide support to social, cultural and religious organizations. Business enterprises can build schools, colleges, libraries, hospitals, sports bodies and research institutions. They can help non-government organizations (NGOs) which render services to weaker sections of society. 3.2.7 Payment of government taxes Every business enterprise should pay taxes (income tax, sales tax, excise duty, customs duty, etc.) to the government honestly and at the right time. These direct and indirect taxes provide revenue to the Government for spending on public welfare. Business should also abide faithfully
  • 23. by the laws of the country. Thus, businessmen should pursue those policies and take those actions which are desirable in terms of the objectives and values of their society. 19 3.3 Human objectives Business is run by people and for people. Labor is a valuable human element in business. Human objectives of business are concerned with the well-being of laborer. These objectives help in achieving economic and social objectives of business. Human objectives of business are given below: 3.3.1 Worker welfare Business must recognize the dignity of labor and human factor should be given due recognition. Proper opportunities should be provided for utilizing individual talents and satisfying the needs of workers. Adequate provisions should be made for their health, safety and social security. Business should ensure job satisfaction and sense of belonging to workers. 3.3.2 Developing human resources Employees must be provided the opportunities for developing new skills and attitudes. Human resources are the most valuable assets of business and their development will help in the growth of business. Business can facilitate self- development of workers by encouraging creativity and innovation among them. Development of skilled manpower is necessary for the economic development of the country. 3.3.3 Participative management Employees should be allowed to take part in decision making process of business. This will help in the development of employees. Such participation will also provide valuable information to management for improving the quality of decisions. Workers' participation in management will promote in industrial democracy.
  • 24. 20 3.3.4 Worker management co-operation Business should strive for creating and maintaining friendly employer-employee relations so as to ensure peace and progress in industry. Employees should be treated as honorable individuals and should be kept informed about the important policies of the firm. 3.4 National objectives National objectives of business are as follows: 3.4.1 Optimum utilization of resources Business should use the nation's resources in the best possible manner. Judicious allocation and optimum utilization of scarce resources is essential for rapid and balanced economic growth of the country. Business should produce goods in accordance with national priorities and interests. It should minimize the wastage of scarce natural resources. 3.4.2 National self-reliance It is the duty of business to help the government in increasing experts and in reducing dependence on imports. This will help a country to achieve economic independence. This requires development of new technology and its application in industry. 3.4.3 Development of small scale Industries Big business firms are expected to encourage growth of small scale industries which are necessary for generating employment. Small scale firms can be developed as ancillaries, which provide inputs to large scale industries. 3.4.4 Development of backward areas Business is expected to give preference to the industrialization of backward regions of the country. Balanced regional development is necessary for peace and progress in the country. It will also help to raise standard of living in backward areas. Government offers special incentives to the businessmen who set up factories in notified backward areas.
  • 25. Thus, it can easily be understand that a firm has to consider many objectives in different areas. But all these areas fall under the above four broad areas. In fact, the successes, growth existence of a firm depend upon how much it is attentive to perform all these objectives. If any firm neglects any of these objectives, it will suffer in the long run. 21
  • 26. Conclusion The objectives of a firm are clearly defined targets that are set by the management, owners or by the investors. The directions and modes in which a firm should operate are come from those objectives. Management of the firm plans to meet these objectives and keeps track of progress and deviations. Firm’s objectives are in fact a blend of needs of various stakeholders who are affected by the activities of the firm. It has been found that firms which are more sincere in fulfilling their objectives are more successful than the others. Firms should identify its objectives properly and be active in fulfilling them. Especially the objectives related to the customers, society and nation should be given more emphasis because any non-compliance with these objectives will bring heavy bad days for the firm and the firm will not exist for long. Sometimes firms are more reluctant to perform the objectives which are not related to maximize profit. They think that a high emphasis on these objectives will incur much cost and thus reduce hamper profitability. But performance of these objectives will enhance brand image of the firm and the customers will be more loyal to the brand. Again, the firm will get more advantages compared to its rivals. All these will ensure long-term profitability and long-term sustainability of the firm. 22
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