COMPANY HISTORY
1985 – Union Square Café. First Restaurant
1994 – Gramercy Tavern opens. 2nd restaurant
1998 – Union Square Hospitality Group forms.
Eleven Madison Park and Tabla open
2002 – First Big Apple Barbecue Block Party
2004 – First Shake Shack in Madison Square Park
2010 – Tabla closes, only closure of 28
2011 – Shake Shack goes international to Dubai
2015 – Shake shack goes public
STORY
“Service is the technical delivery of a product,”
Meyer wrote in his best-selling book Setting the Table.
“Hospitality is how the delivery of that product makes
its recipient feel.”
SECRET SAUCE
Shack Sauce
(on not lowering minimum wage)
"We believe that this enables us to attract a higher caliber
employee and this translates directly to better guest service."
Doesn’t trade on NYSE, trades on Korea Stock Exchange
Samsung’s mobile phone Market Share dropped from 25% at the end of 2013 to 16% by Oct ’14 which explains the drop in stock. This was due to competitors in local markets of china and India as well as apple releasing the big screened iphone 6s
The rise this year has been due to the optimism over the release of the S6 edge and new phabelts.
5280 lbs of ribs from blue smoke
25 about to take lsatuncle says just open restaurant
Opens union Square café – jumps to #2 on zagat
Assumes everyone elsethnks of food like he does
Opens union square café
First review is a dot – one below one star
Said mural looks like “fingerpainted by someone on heroin”
Rises to number 2 in zagat
9 years later father dies
Opensgramercy
Union square café falls to 3
51%ers – ask in an interview “name a time you used your natural empathy in the workplace”Disproportionate time hiring
Awesome food
Abc, bluewater grill, 5 guys, burger chain trying to be better than fast food, chipotle