Jérôme Perani – Growth & Partnerships VP at Altice Média explains during the Digital Analytics Forum 2019 how their teams increased app visibility across their numerous stores, while accelerating the metrics-action cycle within a group of 1800 employees and 1000 journalists
6. APPS ARE GENERATING A TSUNAMI OF KPIS
Source : https://mobiledevmemo.com/the-uncomfortable-tension-between-brand-and-performance-marketing-on-mobile/
April 29, 2019
7. 3 KPIS TO REPORT MEDIA APP PERFORMANCES TO YOUR CEO
› DAILY SESSIONS
› MONTHLY FREQUENCY = SESSIONS / MONTHLY ACTIVE USERS (MAU)
› STICKYNESS = DAU / MAU
8. WHY DAU / MAU IS SO IMPORTANT ?
MARCH 2004 : 65 %
MARCH 2019 : 66% !!!
Source : FACEBOOK – Worldwide data
Source : ACPM based on SNAPCHAT– France data
SEPTEMBER 2019 : 61% !!!
16. KEY SUCCESS FACTORS TO EXPLAIN MEDIA APP GROWTH
PUBLISHERS ARE WORKING A LOT !
APP STORE OPTIMISATION BETTER ONBOARDING
ENHANCED PUSH
NOTIFICATION & IN APP
MESSAGES STRATEGY
NEW TOOLS TO
ACCELERATE THE
[METRICS->ACTION] CYCLE
17. ASO IS A NEW DISCIPLINE AND REQUIRES DEEP EXPERTISE…
Source : Enric Pedró, CMO at Lab Cave, presenting at Mobile Spree Berlin 2019
https://www.slideshare.net/adjustslides/improving-your-profitability-success-and-organic-traffic-through-aso
18. … AS APP STORES ARE CHANGING A LOT
APP SUBSCRIPTION OFFER ARTICLE !
19. › EXPLANATION OF THE VALUE PROPOSAL OF THE APP
› COLLECTION OF USER DATA CONSENTS (new in 2019)
› REGISTRATION TO PUSH NOTIFICATION SERVICES
› DO NOT DISPLAY INTERSTITIAL DURING THE 1ST SESSION !
ON BOARDING : THINK ABOUT THE END USER
it's vital to optimize your app's first-time user experience
22. PUSH NOTIFICATION STRATEGY IS A STICKYNESS ENGINE…
PUSH IS NOT A BREAKING NEWS SERVICE, IT IS A MOBILE CRM CHANNEL
› SEGMENTATION DEFINED BY
THE EDITORIAL TEAM
› SEGMENTATION BASED ON
USER PROFILE & BEHAVIOR
› RETARGETING CAPACITIES
23. … BOOSTED BY IN APP MESSAGES
EDITORIAL GOAL MARKETING GOAL VERY HIGH CTR
UP TO 18%
24. › ASO
› MOBILE CRM
› ATTRIBUTION
› ANALYTICS
IMPROVED TOOLS TO BETTER UNDERSTAND THE USER LIFECYCLE…
APP MARKETING STACK OF THE MEDIA BRANCH OF ALTICE FRANCE
COHORT ANALYSIS
26. NEXT CHALLENGE FOR PUBLISHERS
ALL WORLD CLASS APPS HAVE BUILD
APP BUSINESS INTELLIGENCE PLATFORM
WARNING:
ENGINEERING REQUIRED
Source : https://useracquisition.com/half-assed-to-world-class-part-2/