This document discusses the challenges of finding and keeping good employees. It notes that finding qualified personnel is expensive, time-consuming, and difficult given the aging current workforce. To attract younger millennial employees, the document recommends advertising through various channels like social media and forming partnerships with tech schools and internship programs. It also stresses the importance of retaining employees by interviewing for competence, flexibility, and character. Some retention strategies mentioned include career development, appreciation, incentives, mentoring, and avoiding micromanagement.