1.
COMMUNICATION

2.
COMMUNICATION
What - Imparting or exchanging or transferring information.
How - By speaking, writing or using some other medium.
Who - Involves a “Sender”, a “Message” and a “Recipient”.
Accurate, unambiguous and effective.

3.
PROCESS OF COMMUNICATION
The communication process is made up of four key components. Those
components include encoding, medium of transmission, decoding and
feedback.

4.
TYPES OF COMMUNICATION
Face to face,
telephone,
radio,
television.
Body
language,
gestures,
attire.
Letters, emails,
social media,
books,
magazines.
Graphs,
charts,
logos,
maps

5.
TYPES OF
COMMUNICATION

6.
IMPORTANCE OF COMMUNICATION
Improves body language - Much of how we communicate is done through
our body language. It is important to pay attention to what your body is
conveying and that there’s no disconnect between your verbal and
nonverbal communication.
Develops Empathy - Paying attention to what the other person is saying
enables us to be more empathetic and look at things from their
perspective So, learn to pay attention and listen to what others are saying
and they will do the same for you once they feel you have their full
attention.

7.
IMPORTANCE OF COMMUNICATION
Improves confidence - Being able to share our thoughts clearly does lend
a fair measure of confidence and self-assuredness in all that we do.
Furthermore, because fluent interaction with others is vital for work,
possessing good communication skills opens up new avenues for one’s
career as well.
Improves interpersonal skills - Good communication skills help one
improve one’s people skills and develop deeper bonds with others. If you
know your audience, your relationship with them, and the social setting in
which the interaction is taking place, you will naturally come to speak to
them accordingly

8.
IMPORTANCE OF COMMUNICATION
Open minded - Knowing how to communicate well with others gives us
the unique opportunity of seeing how they see the world. This doesn’t just
develop our empathetic sides but also broadens our minds.

9.
BARRIERS TO COMMUNICATION
Psychological barriers - The psychological condition of the receiver will power
how the message is received. (Emotions - Stress / Anger)
Physical barriers - Communication is usually easier over shorter distances as
more communication channels are obtainable, and less technology is obligatory.
(In-person)
Physiological barriers - Physiological barriers may affect the receiver’s physical
condition (Condensed hearing)
Language barriers - Language and linguistic aptitude may act as a barrier to
communication. However, even when communicating in a similar language, the
terms used in a message may act as a barrier if it is not easy to understand by the
receiver.

10.
BARRIERS TO COMMUNICATION
Language barriers - Language and linguistic aptitude may act as a barrier
to communication. However, even when communicating in a similar
language, the terms used in a message may act as a barrier if it is not easy
to understand by the receiver.
Attitudinal barriers - Attitudinal barriers are perceptions that stop people
from communicating well. Attitudinal barriers to communication may
effect from poor management, personality conflicts, and battle to change,
or a lack of motivation

11.
OVERCOMING THE BARRIERS TO
COMMUNICATION
Be aware of language, message and tone - The sender should ensure that
the message should be structured in clear and simple language. The tone
of the message should not harm the feelings of the receiver. As far as
possible, the contents of the message should be a concise and
unnecessary use of technical words should be avoided.
Consult others before communicating - When you’re planning the
communication, suggestions should be invited from all the individuals
concerned. Its main benefit will be that all those people who are consulted
at the time of preparing the communication preparation will add to the
success of the communication system.

12.
OVERCOMING THE BARRIERS TO
COMMUNICATION
Audience-centered approach - An audience-centered approach involves
understanding and respecting the members of your audience and making
every effort to get your message across in a way that is meaningful to
them. This approach is also known as adopting the “you” attitude, in
contrast to the messages about me.
Consistency of message - The message sent to the receiver should not be
self- opposing. When new information has to be sent inlay of the old one,
it should always make a declaration of the change; otherwise, it can raise
some doubts and queries for the same.

13.
OVERCOMING THE BARRIERS TO
COMMUNICATION
Feedback Mechanism - The reason for feedback is to find out whether the
receiver has appropriately understood the meaning of the information
received. In face-to-face communication, the reply of the receiver can be
understood.
Follow up – In order to make communication successful, follow up at
regular intervals to understand the impact of the communication structure
(Formal / informal)

14.
THANK YOU