4. What they think…
“ What if the management was accountable
for creating values and had to answer to
those who create it, and not just the other
way? What if the organisational pyramid
was inverted? The top would become the
base, and the base would become the top:
Employees first,
Clients next,
Management… in third position?
If we implemented that, would we not end
up with something extraordinary?
I knew the answer would be yes.
[…] “Employees first, customers
next.” that will allow us to have
the energy and enthusiasm to
create a formidable “WOW” from
our employees, which will be the
main asset of our difference”
Employees first, customers second, by Vineet Nayar, former CEO of HCL
Technologies. Vineet Nayar was awarded the prestigious “Leader in the Digital
Age Award” for his revolutionary vision of management.
5. Creating the good conditions for performance
Changing deeply the company culture
A matter of management
Improving well-being is …
Our convictions
6. Objectives
Making the managers the key to
well-being
Innovating to act on the working
environment
Implementing a policy and culture
of well-being at work
Thinking of your partners as the 1st
company clients is…
8. Managing well-being: three steps for support
Deciphering and activating
the motivation leverages
Adopting a coach’s
attitude
Learning how to observe
Acknowledging everyone
Developing a sense of integrity
with the team
Sharing the objectives and
results, as well as giving value to
successes
Sharing enthusiasm
Giving sense
Developing team cohesion
Guard Manager Trustworthy Manager de Positive Manager
9. For more information …
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http://www.transformons.fr